Update: a region manager finally contacted me to resolve. I was able to get my sunglasses replaced…read more I am grateful for the exchange, but I am still somewhat disappointed that it took considerable effort to make happen.

This is for the location inside Macy's. I waiting over an hour for the young girl to repair my…read moreglasses only for her to say she couldn't. Every time I walked by she was on a personal phone call and not working on my glasses. I found another Subglass Hut location that fixed them in less than 5 minutes.

I bought Dolce & Gabbana sunglasses here a few months ago. When a lens popped out, I went to the…read moredownstairs Sunglass Hut for help. The employee scratched my lens while trying to fix it, didn't tell me, then ordered replacements that took three weeks to arrive -- and I only found out they arrived because I called. When I returned, the manager, Mariana, said she couldn't fix them because "the frame had warped from the sun" and told me I'd have to pay $50 under my protection plan. She was monotone, unapologetic, and offered no real solution. I went upstairs to the location where I actually bought them and spoke with Randy -- who immediately fixed my sunglasses at no charge and explained the frames were probably overheated during the earlier repair attempt. This is the third time Randy has helped me, and his service is always excellent. Don't get your sunglasses repaired downstairs!

I bought a pair of sunglasses on sunglasseshut.com without realizing that I ordered the incorrect…read morepair. This is a Christmas present so I went in store to this location to exchange them for the correct ones. The employee there told me that I cannot do an exchange if I got them online.. I could only start a return and I wouldn't even get the Manny until weeks when the Facility received the sunglasses. I, Just Why online. They said that I can walk into any store and exchange or return them. She replied by saying that's not right. That's not what they do and that she was doing that she could She was unable to start a return, and upon calling another store they informed me that I Can just walk into the store and make an exchange funny how an employee would rather lose a sale of over $500 then do their job, not coming back here again.

Drove to Dos Lagos just to go to Sunglass Hut, showed up at 7:15pm just to find that the doors were…read moreclosed. Before leaving my home in Eastvale I checked online and it said they closed at 8pm today. Very disappointed and a waist of my time and gas

First visit was great since they are selling me something (Meta Sunglasses) and then I came in…read morebecause the glasses are acting up weird after a month of using it. They seem to make you feel not welcome anymore and that you're bugging them to do their job

This is awful I've driven twice 12 miles to pick up lenses…read moreand it's closed But your website says open Why can't u do a better job in keeping the website up to date Closed - now I learned for remodeling But no one changed your website It's really a poor way to conduct business. Terrible pr

We were walking around Victoria Gardens after eating gelato and wondered into Sunglass Hut, mainly…read morebecause I wanted to see the new Ray Ban Meta Displays. Walked in around 7 in the evening and was greeted by Verron who informed us that the only place that carries the new Ray Ban Meta Displays was Best Buy and you have to be fitted for it, you can't just walk in and buy a pair. In the meantime, we got to see the Oakley Meta's and the frames weren't as bad as I thought they would be. I was imagining the Oakley Meta Collab would be all face shields with chromatic iridescent lenses, but only one pair was like that and it wasn't in store. We started trying on different pairs of glasses to just to get a feel for what works and also what the latest styles were in frames. I was shocked at how many Ray Ban frames were literal throwbacks to the late 90's frames. We asked Verron what his picks were for stylish frames and he opened the vault door and lead us down to the super opulent V.I.P. show room. Well actually, he opened one of the mirrored walls, but it felt like we were having a V.I.P experience because he started opening random drawers and doors and pulling out different frames that were super stylish and that we had no idea about. We had the best time trying on frames with Verron and would DEFINITELY come back and seek him out for advice, but the store was closing so we had to end our fun hunt for the most fashionable glasses. If you're looking for something that fits you, go ask Verron to pull glasses for you and don't do it by yourself. You'll pick ugly glasses if you do.

What a selection! I bought my first pair of Maui Jim prescription sunglasses from 2020 Sport & Sun…read more They have all the top brands to choose from, but I really wanted Maui Jim. I got their new titanium sunglasses which are super light, I can barely feel them on my face. I was also able to get progressives, so I can see at all distances. I love the polarization, it makes all the colors more vibrant while still blocking out the suns glare! Maui Jim lenses are also waterproof, which is a plus for me with this heat!! My exam was great. They have all these fancy machines that, if you're an athlete, would really be great. One of them tests how you track a ball, I think it's called the Right Eye, they have one that can tell if you had a concussion, they have a simulation room to test all the different tints for golf, a mini putting green, treadmill for runners, a stationary bike for cyclists. They also have glasses for baseball, football, kids sports, skiing, motorcycles and whatever other sports you can think of. Obviously they gave me a tour! It's a super nice office. The staff is great, professional and friendly. I received my glasses in about 7 days. I love them! I can't wait to get another pair! I will definitely recommend this office to all my friends and family.

From the owner: We are a sports vision training center for athletes who take their performance to the next level…read moreby enhancing their vision. Brought to you by optometrists who understand how to assess your visual system for deficiencies and opportunities to elevate your game. We carry all specialty sunglasses and eyewear for sports and active lifestyles.

I was walking at the shoppes, when randomly my right lens on my glasses fell. (Not sunglass hut…read moreglasses.,) it seems that the screw in the frame holding the lens in place came lose and the lens popped out of place. Keep in mind it was dark outside, and i needed my glasses to be able to drive. Then i remember there was Sunglass Hut in the shoppes area at walking distance, i said what do i lose in asking if they can help. I get there and two friendly staff members named Andrea and Alexandria both asked how they could help, and i explained the situation, they said, unfortunately, we can't work on prescription glasses, and i said, Can I? as in can i borrow a screw driver to tighten up my glasses, as i do need my glasses to drive my family back home, and the girl said, sure i can help with that. She let me borrow the tiny screw driver and i was all good to go! i had no plans on purchasing anything, but she did mention they had repair kits for sale, and i said! welp! i may never need it (again.) but because you were willing to help me i purchased one. Overall the girls were pretty nice and helpful, although i have never purchased anything before, or planned to buy from there, they were extremely helpful and i was very grateful for that. and for that they get 5 stars!

Ordered a pair of Meta's online. Picked them up at the store. Madii was very friendly and helpful…read more She offered me a BOGO 50% off. I got a pair of Oakley Holbrooks XL. I've always wanted these sunglasses. Store is clean and inviting. Thank you Madi for a good experience.

Only helpful as long you spending hundreds of dollars with them. Bad business. Dont go there for…read moreemergencies if you're not spending money.

I can say with extreme confidence that Optometric Center of Riverside is the best, when it comes to…read moreOptometry in Riverside. I have been to quite a few optometrist in Riverside, and from the Dr's, staff, and glasses offered.....Optometric Center of Riverside is unmatched.

Wonderful staff, quick and very helpful. Dr Tran was great made sure I understood everything before…read morefinishing my exam and made the whole process easy. My optician Eileen made my day and was very helpful in picking out the best frame for me

DO NOT BUY YOUR GLASSES HERE!…read more The staff is great, and the optometrist is amazing. I would come to get my prescription here, but this was the first time I ordered glasses through them. Their manufacturer is one of the worst I've ever seen. Two weeks after the order, the glasses arrived with the wrong prescription which they thankfully caught. They had to reorder lenses, which a month and a half later from the initial order only one set arrived! Glasses are not cheap, and they are necessities. I only have one of my glasses and the other I am still waiting on. The staff was apologetic and upgraded my lenses for me for the hassle, but this is beyond frustrating. Get your prescription here, but buy your glasses somewhere else!

I really love the customer experience that I get from this store! The prices are always awesome and…read morethe customer service is even better. Isabel and Gabriel never fail to go above and beyond to ensure their patrons have the best customer experience. When I'm looking for frames I will always go here first!

Service is cool and the staff cares what you get. They make sure you get the right fit and smile…read morethe whole time. I'll go there every time for sunglasses.

I had the best experience at SPECS. This was my first time here after shopping for a new eye doctor…read morethrough my vision insurance. My first appointment was with Dr. Ha and she made things so comfortable and I really loved the way that she broke down every single test to make sure that I completely understood what she was doing and why. I felt at complete ease and she took care of me throughout my entire appointment. She served me with kindness and that goes a long way. Her service was top-notch and she even gave me a hug goodbye which I thought was so sweet. The staff that helped me with my glasses was also exceptionally attentive and very kind. I never felt rushed making my selections and they made placing my order very easy. My glasses came within 2 1/2 weeks with no issues. The facility is very tidy and they have a ton of options for glasses. I will be bringing my whole family here, and I can't recommend Specs Vision Care enough! What a great find.

It's a hit and miss with the desk workers, some of friendly and some are very rude.the doctor is…read morevery nice though. The rude workers make the office look bad