Liandra and her staff are upbeat, knowledgeable and always willing to help…read more I run a small business and they have spotted shipping problems I didn't know about. They consistently help me get it right every time I send a commercial package out of the country. I highly recommend Pak Mail ! Brian, Whittier, CA

I had a very disappointing experience with this mailbox center. Some of the staff was unhelpful and…read moredismissive when I asked basic questions about the phone call policy that she changed . RUDE and disappointing to say the least . Especially From the Owner Liandra and also the older Veterano guy that would give these rude faces . I asked just wanted to express myself without yelling or no cursing, and she Went from 0 to 300 mph ! Horrible Service , I expected more . Especially paying nearly $400.00 for a mailbox . She does NOT Value Her customers ... Just Go to Google Reviews and You will see there as well ! The only reason Why I did not give a 1 star Review some of the employees including her Son Gabriel were ALWAYS.......very nice and pleasant . I was at postal annex la habra for 8 years . It was for a Reason until they closed down . They had great service ! I had been to a couple of other mailbox center that that were good too . By far this was one PAK Mail LA habra was the worse . DO NOT USE! BEWARE of Liandra ! she is fake and phony as they get ! DO NOT LEAVE A TIP EITHER , its just disingenous show ! A smoke screen ! The only reason why I tried this place was because they are mom-and-pop . I genuinely like to support mom and pop businesses . I even wanted to try to net work with them, Which was taken out of context . Anyways I learned what Not To do , and I am Happy with my new mailbox center service So far.

My experience at this PostalAnnex was terrible. Jinesh was rude from the start and did not want to…read morehelp me lift or move my package onto the scale. I had a prepaid return package, but he still tried to charge me $10 just to send it out. That makes no sense for a prepaid return. He came across as unwilling to do the work and looking for extra ways to charge customers. I ended up going to another PostalAnnex in Glendora, where the person working there was kind, helpful, and surprised that the location at 1171 E Alosta Ave, Azusa, CA 91702 tried to charge me extra for a prepaid return. This kind of service makes PostalAnnex and FedEx look bad. I would not recommend this location. If I could give negative stars, I would.

I've had a paid mailbox here since 2020 (it's now almost mid-2026), which means I've had a lot of…read moreinteractions with the folks working here over the last 6 or so years. When I first got my mailbox in 2020, the hours were very good with them being open the majority of the day during the week, even during COVID, and they were open both on Saturdays and Sundays. I really don't like writing negative reviews about places, because some people/places have off days (just like everyone does), but this is not just one day with them.... it's EVERY SINGLE DAY. Here is a list of items I have put together for your reading pleasure, and for the record, I will NOT be renewing. 1. Hours are basically whenever they feel like being open (especially on weekends). Sometimes there's a sign on the door during regular business hours that they're on break and the door is locked. (See the attached photo.) Their hours are now 9am-6pm during the week and Saturdays 9am-4pm when they used to be open earlier in the morning, later in the evening, and on Sundays. Oh and if they go on "vacation", they close for an ENTIRE WEEK and write an email to everyone two days before that our mail and packages will be held until they return. There is NO way to access the mailbox or receive packages during the time they're closed. Remember, I pay a monthly fee to have mail received here... 2. They are no longer open on Sundays like they used to be a couple of years back which means I have only Saturdays to check my mail. Since I work 9am-6pm during the week, I usually can only get to my mailbox on Saturdays. Sometimes they take the weekend off and close without saying anything. And guess what happens when they close on the weekend unexpectedly... I CAN'T GET MY MAIL FOR THAT WEEK. 3. They charge for literally EVERYTHING. Debit card fees and transaction fees. They used to accept packages up to 50 pounds. Then it was lowered to 30 pound. However, is your box heavier than 30 pounds? There's a "handling" fee. Need a piece of tape? Fee. Need one copy of something? Fee. I'm surprised I'm not charged for breathing the air in the building. 4. I pay for a mailbox for a reason. I want to be able to receive packages that are secured and held for a few days until I have some time to pick them up (which is usually on Saturdays). Well, if you leave your package for 3 days or more, there's a fee for that. Do you only have your debit card with you to pay the fee? Sorry, there's a fee for that. See Item 3 above. They were closed on the preceding Saturday? Sorry, there's still a storage fee. I was literally going to be charged a fee for ONE flat 9x11 envelope when I came 5 days later to pick it up after it was received. A FEE FOR AN ENVELOPE!!! 5. The ONLY good thing... and I mean *ONLY* good thing is that I get a text message and email whenever I receive mail into my box. That way I don't have to guess when mail is there. But again, if I leave a package there more than three days (even if I'm out of town for longer than that), there's a fee. And if they're closed for the weekend, I have no way to access said mail. The TL;DR version is that you should avoid renting a mailbox here. You pay a fee to not have access to your mailbox outside business hours and when they close randomly. Also be prepare to pay a fee for basically everything.

I woke up this morning with dread. I had to carefully package a mini TV to a high maintenance…read morecustomer. Box City solved my problems with ease and wonderful service. This place is a packaging heaven. I highly recommend especially if you absolutely hate taking the time to package stuff. It's worth it. Please don't be that person that doesn't tip!!!

Dominic, is amazing he's help us out several times and is extremely helpful and professional…read more Great prices.

This was our third time using Pasadena Moving Company, and they were amazing once again. Luis and…read morehis crew made our move to our new home so easy. Luis took charge, kept everything organized, and made sure we were happy every step of the way. Moving is always stressful, but they made the whole process feel smooth and effortless. It was over 90 degrees, and they never missed a beat. They were careful with our furniture, protected our new home, cleaned everything up, and even took all the moving trash with them. We're so grateful for all their hard work. I wouldn't hesitate to use Pasadena Moving Company again and I highly recommend them! They are definitely Yelp worthy!

Luis and Zol were amazing! They were hardworking and moved with intention to be efficient and…read moremindful of the furniture. There is an additional charge for any extra materials used. I had gotten a new rug and they were extra careful not to get it too dirty. Definitely worth the price!

Will never take packages to this place again. Took a prepaid usps package to Ship District only to…read morehave it not get shipped. Tried tracking it and there has been zero movement. The guy that helped me just told me to put the package behind me on the shelf, which I thought was weird because it didn't feel safe to just leave it there. Someone could just come in and steal it, which I won't be surprised if that was the case and now it's just lost. Now I'm out a couple hundred dollars. Don't bring your packages here.

I was moving from LA to Florida on my own and went by Ship District to pick up some boxes. The two…read morestaff members, Cruz and another gentleman, were really helpful in answering my questions and helped me pick out the right size and type of box for my needs. I walked away with a business card and some info about their additional services available. Later that afternoon, I called Ship District back to learn more about their extra services and they had all the help I was in desperate need of! Even though it was later in the day, the guys miraculously were able to get my stuff and coordinate packing and shipping for me. Not to mention, affordable and tailored to my budget. I'll never forget the great service I received from Cruz and his team and highly recommend their services to anyone! Super professional and courteous.

It took me less than 10 minutes to return my old internet equipment to Frontier Internet via the…read moreUPS Store. There was only one customer ahead of me. The young, tall, and handsome man helped me. He began by scanning the QR code on my phone and took the Internet equipment. At the end of the transaction, he printed two sheets of paper and handed them to me, with one great advice, "Please keep them for your records in case they (Frontier Internet) claim you never sent the equipment back." I was like really?? The receipts contain the shipping information and tracking number. This was on March 18th. Luckily I did keep the receipts in a safe place, because on May 4th Frontier billed me $110.50 for the unreturned Internet equipment. I contacted them via online chat to dispute the bill. Frontier representative asked me for the shipping date and tracking number, which I quickly gave to her. After 10-15 minutes, she finally said that the charges will be reversed. Thanks to this young man at the UPS Store for making this transaction headache-free!! Even though he wasn't very talkative, he did show me that he does care about the customers. In the future when I ever need the UPS service again, I will definitely return to this location.

Pack it up, pack it in, let me begin I came to win, battle…read moreme, that's a sin... Located right across from the West Covina Mall or Plaza West Covina it is sandwiched between frozen yogurt and bundt cakes. You can drop off packages and pick up a snack or two. Self scanner is new and a nice touch when there's a long line. They also have instructions outside the store. Be sure to read your instructions on the return as we had to package it in a separate box before returning. Easy in and out drop off with a receipt. You can pack it up or pack it in a box at this UPS store. God bless

We needed help with moving bigger furniture and boxes an hour away. This is our first time hiring…read moremovers but the process was a lot more straightforward than what we heard. The movers were very punctual, wrapped sratchable furniture in plastic, and moved things in bulk so it took a lot less than we expected.

Anton and his team were amazing! Arrived on time. They were so efficient. I would definitely use…read moreagain.

I use their fax machine all the time. Every single employee here is so welcoming and helpful. Last…read moreminute I bought a digital download from Etsy for a banner for my son's birthday party. Yuri not only printed out this beautiful poster but helped so much by taking her time to re size it. We weren't sure it would work but she tried even after we left! She called back to let us know she was able to do it and gave us this Beautiful poster. And this happened within one afternoon!! (Keep in mind they do get busy!) She was super sweet and even saw a difficult mommy moment with my 6 year old who was ready to go and helped us to the car! I believe she said they just started printing these sizes! The colors are spectacular and so vivid!! Make this your store! They do everything!

UPS store located in Walnut is conveniently located in the same shopping center as Starbucks. The…read morestaff here are always welcoming and friendly. I came on a Thursday morning right when they opened to drop off an Amazon return and was promptly assisted. I was in and out within 5 minutes. Love the fast service!