This place is awesome! Andrew at the desk was very helpful and was very clear on times and storage locations! Will definitely be keeping this place if I ever need storage in the future! read more

One Stop Storage - Covina - Andrew was really helpful and the rental process online was very simple! we were able to get a unit rented in under an hour. - Self Storage Near Me - Covina, California

Super friendly staff, clean office with lots of useful supplies for moving! Will definitely be back due to the value for what we paid for the rental. read more

The service was excellent! Myla was very helpful and explained everything perfectly. The price was reasonable too. Very happy and comfortable with this facility. read more

Wanted to give some kudos to the lady answering the phone, Patricia. I've been searching for a place to store my belongings while I do some remodeling to my mother's home. Long story short, after a long day of calling numerous storage places, I finally found the right place! Patricia answered all my questions and made me feel like my belongings will be in the best hands!! Thank you to her you will have a new customer! Thank you Patricia and you are very kind and patient. read more

We rented a spot for my elderly aunt who needed long term storage for some of her things. One stop storage and Patricia were so helpful in finding a unit that was the right size and price for us. The hours are decent as well, 7-7. The price increases are once a year only as well. We had a unit with public storage that went up almost $100 in one year, so I was happy to hear that there would only be a modest increase yearly rather than whenever they felt like it. read more

Myla did a great job taking care of us! She was helpful, informative, and provided great customer service. Highly recommend.

Patricia was EXCELLENT. She really walked us through what we needed and what was offered with One Stop. This has been an excellent experience read more

Stressed with our move we came in seeking a storage unit. we were greeted with amazing customer service and were provided quality information and got the best value. Thank You Patricia!!! read more

Just came in today signed up to get a storage here I was greeted by Myla.Myla was super helpful with all my questions courteous and respectful showed us the difference between storages and wish us a great day. I wish more people had great customer service like her! Thank you read more

Myla was amazing! Very helpful, professional and made the process extremely easy. She was very patient and explained all the different options available for storage. read more

Patricia's customer service was excellent! Made the whole process a breeze. Thanks again!

Planned on looking around for storage units and came here first. Glad I DID!!! Myla and Patricia were great. The units are so clean. They made the whole experience very easy and friendly! read more

Not happy with them ...not happy at all! Why is there no place to dump trash. There is an outhouse way in the back of the complex yuck read more

Rented a 15' truck and had a very good experience. Myla at the Covina location is very professional, sweet, kind and very knowledgeable and informative. I highly recommend this location. read more

I went to One Stop Storage in Covina and I got to say you do get what you pay for. Prices were pretty fair. The front building may look small but holy moly when you walk in it's bigger once you get the tour you'll be surprised. Patricia Villa helped my mother-in-law with all her things and it was nice to know that her items which she had a lot of were kept in good condition and were safe. Service is a lot more friendly over here than a lot of other places. Once you walk in you feel safe the entire place is clean. The restroom was immaculate. They have everything you really truly need. If you have valuable things you're going to want security and you're going to want to feel safe. Everywhere you walk is clean. I love it. Plus there's a humongous large elevator so that you don't have to take the stairs if you have to load and unload they have trucks boxes dollies and much more there's also a call box if you you need assistance with anything. They are there to help you and to make sure all your things are safe.  I definitely would recommend this place. read more

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Sending emails to tenants asking for a positive review. "Hey everyone! Positive reviews from awesome customers like you help others to feel confident about choosing One Stop Storage too. Could you please take 60 seconds to go to www.Google.com or www.Yelp.com , search One Stop Storage, and share your happy experiences? We will be forever grateful. Thank you in advance for helping us out! Management" That is just sad. read more

With all the frustrations and anxiety of moving , Myla was a BIG help in taking some of those frustration's away . She answered all my questions and made sure I felt comfortable with my decision in getting this storage. Excellent customer service is an understatement. Thank you so much Myla , I appreciate your patience read more

We had a great experience with Patricia awesome customer service, helpful with all our questions and had no problem answering so very knowledgeable in her job. Very prompted in showing us the unit sizes. Thank you for your help with everything much appreciated. read more

Reserved a storage spot online. Took a bit to call back (I ended up calling them) to secure the spot. Also, the 1/2 off 1st month storage requires a 5 month commitment. That is not disclosed anywhere in the offer. Also, ask about hidden fees (buy an $11 lock, paying mandatory insurance & administrative fees). Looks like a nice facility, but ended up going with AAA Quality Storage down the street who threw in a truck for free and did not have such fees. Ps. No mandatory insurance at AAA Quality Storage. They also waived the administrative fee and I am on a month to month contract rather than a 5 month commitment. Thanks AAA Quality Storage. read more

No issues. Everything was great and secure. Staff worked with us on anything we needed

I've used One Stop Storage and I'm using their storage facility again because of security, climate, and unloading is shaded.

I have such a high level of trust with this storage facility. My sister had recommended this facility since she used it for a few years, and since moving back to Covina now, I couldn't agree more. They are so understanding, compassionate, and respectful. It's clean, secure, and the staff is great. I highly recommend this facility for your storage needs. read more

Thank you Gard & Darlene Greenwood Managers at this facility. I stopped by today to check out the rates and see the facility. I must admit I was very happy, the place was very clean all the storage units are inside they provide cart to move your things from the parking structure that is close to the elevator if your unit is on the other floors. Darlene was very helpful in explaining the facility to me. She took me on a tour of the place. Spic and span. Smelled very clean too. After she was done her Husband took me to my unit and explained the locking system to me. This place if a very secure facility, a must for anyone. I am sure if you visit you would be pleased also. Thanks again for your Time GARD!!!! Ok and yours also DARLENE. read more

I am very happy with this place, it's really well kept and secure. Just don't like that they raise rates every year. It's not like everyone gets raises every year and it's not cool especially when people are trying to survive in this economy. read more

I've been a renter at one stop storage for about a year now. Never had a problem with the facility. The facility is clean and spacious. Great prices on the units. Staff is super friendly. read more

Great storage place, very fast and easy process. Friendly guys as well. I definitely recommend this place for all storage needs.

I had called four other locations prior to speaking with Tyrone at One-Stop Storage. He offered the best deal I had heard and after his closing pitch, I went ahead and reserved a 5 X 10. When I came in on the day I reserved the storage Tyrone was very pleasant to work with and did a great job explaining everything. P.S. if you have renters insurance bring a copy with you so that you don't incur insurance fees all of the storage facilities require insurance. Also if you get a third-floor unit the ceiling is more than 15 feet high lots of space going up. read more

Gard and Darlene make this storage unit a great experience. They are friendly and knowledgeable, and they keep the place well guarded and very clean. We sold our California house 5 months before our home in another state was finished. We had to put everything in storage. We chose One Stop because we had a good experience before with them. For moving, Gard told me that a U-Haul, 26-foot truck and trailer would be perfect for us. He was right. We had no problem whatsoever. The truck and trailer performed above expectations on the trip, even climbing Cajon Pass and Baker Pass during the heat of summer. I highly recommend One Stop Storage and their U-Haul equipment. read more

Amazingly clean storage facility. Very friendly and knowledgeable staff. Wayne helped me calculate how much storage space I needed with the goal of not having too much or too little space. The rental terms are month to month, no contract that you are locked into. read more

The place is well kept up and Gard and Darlene are nice. I like the way the place is set up. They also provide had carts.

Very clean facility and amazingly friendly staff! My husband and I have stored our precious things here for over a year and have had nothing but wonderful experiences. The staff is always friendly and helpful. The coffee is always fresh and the facilities are as clean as I've ever seen. We chose a small unity, but was able to put almost a whole house full of stuff into it at a very reasonable price. Overall, a great place to store your stuff! read more

This place does not overcharge or add in extra charges. Gard worked with me to find the perfect size storage area. He gave me a great deal to move in. Nice and clean facility. He had a U-Haul rental available on site as well as moving carts. Made my move easy! Vienna read more

This place is the only place I truly trust. I first I picked it because it was close by to my house but even moving to Pasadena and other locations, I continue to use this storage. I haven't lost or had any problems with the company so far and been with them for over two years. I don't recommend getting storage on the 3 floor because during the summer it is ridiculously hot! But of course it's out of their control and depends if they have room of the storage space you want. Have many different storage sizes and all for reasonable prices. read more