The facility is clean, well-lit, and feels secure, which gave me peace of mind when storing my belongings. The units are easy to access, and there's plenty of space for parking and unloading. Customer service was helpful during the sign-up process, and they were clear about pricing and policies. read more

Attention to detail. Kind management. Everyone is helpful. Clean restrooms. They promptly respond to calls and emails. Great customer service. read more

Wonderful service. Staff was very knowledgeable. Assisted in obtaining additional unit. Highly recommend this location. Jessica and Diamond were the best helped make the stress of a move a positive experience. read more

Found a great deal on this storage unit online. Would recommend that anyone looking for a storage unit here or any other location to shop online first and reserve the spot just like I did! Much better value and less hassle than going in yourself and finding the right fit for your price range. My opinions on this specific location. It closes at 7pm and you need to be out of the facility by then. Honestly the only con of renting a unit here as the the place here is under heavy surveillance so you can store your stuff here with a sense of relief. They also offer carts for any heavy items with just one request to the front desk. Other than that I wish you the best of luck finding a good storage unit for yourself and hope this review helped! read more

If your looking for a safe clean and Spacious place to store yout rv this is the place to go. I was greeted by Monica and staff at the front desk who are awsome very nice and answered all my questions i had . Thankyou Mark D read more

My partner and I rented a storage unit here for the last couple months while moving. Not only a reasonable price for the monthly rent, but also a great amount of space available, and a secure & easily accessible location. Jessica and Diamond were so friendly and approachable, helping us figure out how to vacate our unit quickly. We were so happy with our experience and want to thank Jessica and Diamond for all their help!! read more

This review is not so much about Orice Storage as it about two of their Azusa office managers, Jessica and Chris, so the star rating is for them. I had decided to relocate to another storage facility, and was making arrangements with movers. I needed to send a photo of the unit and contents the next day, Tuesday. Because Price Storage had scheduled to paint their facility's storage doors beginning the same day, I was told that I could not access my unit Saturday, four days later. I had not received any previous notice or e-mail of this, and I was upset because I had one week to vacate my unit, and could not finish moving arrangements without the mover seeing how much needed moving. I went to Price to see if anything could be worked out. Jessica was there. I told her of the problem. In the end, she could do nothing. But I was upset because I could not complete my plans, could not secure the movers, or know the cost. I was also leaving Price because they were increasing rentals every 6 months. I vented, telling Jessica that I knew that she was not the cause. She listened, and remained calm. She understood what was needed, and tried to at least assuage me. She was lovely. Jessica communicates well, and really listens (unusual in a lot of workers). She is an asset to the company. On Saturday, I met Chris, an amiable and knowledgeable manager. He understood what had transpired and my desire to leave a recommendation for Jessica. read more

Today we had the pleasure meeting Monica and Eric at Price Storge. Monica helped us rent a large unit and took her time figuring out what would be good for us. I must say I left super happy with our choice. Thank you Monica and Eric for your help and your great customer service. Jenn read more

I have the opportunity to deal with a very nice person by the name of Eric Veluz. Mr Veluz helped me to walk to the process cuz this is my first time to rent a storage. Cool guy & very approachable person. He told me he is the leasing agent & what a great experience to talk to a kind person like him. I think me & my wife will work for this guy for a long period of time . I went to a couple of self storage places near Azusa ca, close by my house u-haul storage included & almost all of the are really bad. They just don't care while I was inquiring. I feel really bad since I am a potential customer & I don't get a positive results to some of my questions. The rest is history. Kudos to mr Eric Veluz for always taking care of his guest . He is a great asset to the company wherever he goes. read more

Staff is mostly on point. However these rate increases are ridiculous. I think they prefer the turnover. They are good short term, but if you plan on using a unit for more than 6 months be prepared for no notice to maybe 15 day notice of rate increase. Its been 14 months and I'm at @$80 more a month now. Also compare their online specials to walk in specials. They're not the same. read more

We have been renting with Price Self Storage for about 7 years now, and have been working with Jessica for that long and she has always been so awesome, responsive, welcoming and has gone above and beyond to help us when we found ourselves in a tight spot with forgetting our keys! Would highly recommend renting with them, and Jessica again will do an amazing job of working with you and making sure you have an amazing experience with them!! read more

This place is great because of Jessica. She's always so helpful and aware of our needs. I highly recommend this place especially when dealing with Jessica. read more

From start to finish I was well taken care of. Office manager Jessica, handled me with care and throughly explained everything and made the process very easy. The entire storage facility is immaculate. I highly and strongly recommend doing business at this location. read more

Jessica is amazing! Incredible customer service. Friendly, smart and totally on the ball. Clean & safe secure storage. Highly recommend.

The staff here is ok. How ever the units are all made of wood It is like an oven. Spend the extra and go to a storage place. This is a converted warehouse. Too hot. read more

I been renting storage unit from this place for 4yrs. Here are my Advise and though for this place. *They were really great, friendly and helpful if you looking for new storage unit to rent. However once you moved in, you have some issue, they don't give a shit about you. * be aware your monthly rate will consistently going up, sometimes will without notification prior of time. *when you move you stuff into the storage, make sure you take a photo every time you leave, also try to save as many as receipt you can for the stuff you put it in there. Reason why?? Because there is high chance you stuff will missing from the unit. (Happened to me)there is a thief inside!!! *make sure you put 15 days notice before you move out. Especially do it 15days before your month cycle ends. I did it 5 days before my month cycle ends, so my choice is still have to move out by the 29th but pay until the 10th of next month.(they said they cant prorated charge you for the new month, but funny is they prorated charge you when you move in) Also the amount has to be cash only(really suspicious) Updated: For the 15days notice I'm ok with paying it, that part I understand however by paying you extra 15days I expect stay there for the day you paid however this is not happen in here. But the funny thing is when I was there to close out my account, a guy had the same situation as me, all he does is pay for the 15days prorated charge and he can stay until the day he paid!! So my question is why you treat people differently??? Also about missing things in the storage unit, I'm sure you knew what happen and you guys cover up quick so off course policy won't see any evidence. Here are some screen shots when I was inform by ppl from FB about the robbery happened in 02/2017. read more

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Jessica is super helpful!!! Super storage place!! Clean and spacious with a working cart! P.s. watch out for Dolly.. read more

Wow! Great customer service! Jessica helped us figure out a situation with our lock and was so nice and patient. She made this stressful experience of packing and moving a lot more manageable. You go Jessica! read more

Extremely happy with how helpful Ciera was , made my experience quick and easy answered all questions with ease and a smile truly happy we found this place read more

Hello I was with Price Storage for many years, outside storage , the they kept raising my Rent until I moved, Never to return again. Do Not go here. They are the Worst of the Worst. read more

This is my new storage ". Great prices good service just ask for jimmy Johnson or Priscilla Lopez. They are really good and friendly proving the highest quality customer service you can get ". Very professional and secure . Hit em up to a free quote . Highly recommended. read more

Price Self Storage - Cross st from my own shop" - Self Storage Near Me - Azusa, California

It's not the cheapest place in town but that is because it's not the cheapest place in town, in the sense that they take great pride in keeping everything immaculate & up to date. They take care of the entire property & grounds. I have rented a unit here in the past & would absolutely rent here again! The first thing I noticed about this place is how ridiculously clean it is! When I was moving stuff in I saw an employee pressure washing a recently vacated unit. I was curious & asked why was he doing that. He responded saying this is customary for each recently vacated unit so the next owner gets a clean & fresh storage unit. They take great care of the facilities, I was impressed! I will definitely continue to store my prized possesions here again in the future! read more

I've had a great experience with Price Self Storage Azusa, the customer service is excellent. The inside corridors are well lit (motion controlled) and kept at a reasonable temperature. Jessica has helped me a few times and she is friendly, courteous and efficient. I wouldn't hesitate to recommend it. read more

This Price Self Storage was awesome! The location, the ladies that work there, and the units are awesome! My family and I was going through a very tough transition with moving and all, and Price Self Storage came to the rescue. They delivered on their first month free deal, and when it came time for me to vacate my lease, it was cut and dry. No games, no gimmicks! Thanks ladies!! read more

Love this place it's amazing the ppl the staff the facility all of that!!! I came in they had the truck they had a driver the storage unit was amazing all of that just great!!! read more

We've rented an RV space here for 2 1/2 years and the service & office staff are great! The site is clean & you can't beat having a dump station on site. Very secure, too. I highly recommend storing your RV or Trailer here! read more

Facility is clean and accessible but beware of pricing. This place lures you in with low move in costs and affordable rates but they sneak in price increases every 6 months or so. My rent has nearly doubled in 3 years. read more

Omg I can not rave enough about how helpful Jessica and her husband (the owners/managers at this location) are soooo helpful. Since day one (back in November) when we first moved in Jessica was the biggest help. We have definitely been ripped off from storage facilities and had a bad taste in our mouth. But Jessica was able to completely change our experience with Price self storage and to say the least we will always be coming back to this location. She saved us time and money by giving us two lockers almost right next to each other. They also have a discount where you get your first month free but only up to the 10 x 10. So that we could still get her discount she gave us two 10x 10 units instead of trying to sell us a 10 x 20 where we would have had to pay over $300 our first month. Instead our first month came out to about $100. And when we were late to vacate the storage unit instead of charging us a whole Nother month they gave us the opportunity to do a pro rate which was only $10 as compared to a whole Nother month which would have been $151. Soooo helpful and transparent. Best customer service I've had at a storage facility in a long time. read more

Very disappointed in the lack of follow up on the supervisor, Tiffany. I was in need of a storage unit and actual used their services in the past. They also offer free pickup of your stuff if you line up to 15miles from the facility. Since I lived 17-21miles from the storage unit I was told numerous times I would be getting a follow up call to see if I can get a exception. I gladly even offered to make up the difference in cost. Well after a week of no return calls and being reassured that I would get an answer and not getting one. Finally after I had to call in again, I was told they would not accommodate. I was really disappointed in how this matter was handled and cannot recommend a place that can't even give a valid reason why no follow-up was done sooner and/or what the reason is for not working with a potential customer. read more

I spoke with Tiffany on Tuesday and she guaranteed me a space on Saturday for my 35' boat trailer. I pulled it out of where I had it, called them to let them know I was on my way to find out they gave my space away. I had to call back twice before the (I use this term jokingly) "manager" Tiffany would return my call. She offered no apology, no solution, nothing but a (I still can't believe this) laugh!!! She had the nerve to actually laugh. Most unprofessional experience I have ever had with a storage company. I'm sure it's hard to fine people to work that job and if she is any example of what it takes to manage a storage facility...I may send my 9 year old son down there. He could do a better job then these hacks. read more

Great customer service friendly ,and good prices! I would recommend going back there ,and I spoke to the management Tiffany she was understand person will just about everything she explained everything to me so I understand the terms read more

Friendly staff, clean units and good prices. I appreciate all the help from Dolly. Thank you!!!:)

Great experience at Price Self Storage. We had to find a space for a month, and PSS matched a price from a location further away. Lauren was Great! Thorough and polite. Explained all aspects of the lease and what to expect. They are organized, clean and orderly. Easy process, great location. Thanks Lauren read more

Great experience. Simple & easy communication and process in making a reservation from out of the area. Great rates, better than competitors! Tiffany Rocks! read more

First time using a storage facility. Was helped by Irene who was extremely patience and well knowledge about sizes and availability of spaces. Could not recommend this place enough. read more

Amazing customer service, especially from Tiffany, Ashley, and James! Very professional, prompt with answering questions, and always call whenever a package arrives for you. I knew there would be a likely chance of monthly rate increase (seriously what storage place doesn't?), so I decided to lock mine in by paying a full year's worth up front (and got my 13th month free). Also a shout-out to Carlos who helped bring out a heavy-duty battery charger when my step van wouldn't start up after being parked for a few months. FYI, if you store any business-related property with Price Self Storage, ask them about extended gate hours! (Extremely useful for me, since my schedule fluctuates a lot.) read more

Great service and an amazing place for us to store our RV. The level of service Jessica provides is amazing!!!! Would definitely recommend Price for anyone looking for storage or vehicle storage. read more

The customer service was impeccable! Bridgette was so friendly. I had problems loging in as usual and Bridgette was nice enough to some show me how to key in again. She is always very helpful when my family and I come in. She is always informative and thurough. Even though the prices adjusted without knowledge she was able to explain the reason and help me understand the reason why. I will continue to utilize the services here. read more

Price self storage is fantastic. I have nothing but good things to say about this place. They are very helpful and friendly and are always available. They have very competitive rates too! I love doing business with price self storage and will continue to do business with them! read more

I just rented a storage space atPrice Self Storage. The first thing I liked was their warm friendly customer service. The place is immaculate and the prices you can't beat! I highly recommend Price self storage! read more