Tabatha was so amazing she helped me with everything I needed when I needed it didn't give me a hard time and genuinely cared !! Thank you Tabatha !!!! For everything!!!!!!! read more

This place has fair prices and management will always do their best to help you with whatever you need. Prices do increase after about 3 or so months though so beware. That's just part of business depending on demand and availability so I won't ding them for that. My review is based on service and location convenience. read more

We have had units at this location for years and had to navigate moving units for better rates and such. The Property Manager, Tabitha, has been a complete pleasure to work with over the years! She is so personable and willing to go the extra mile in her customer service for her patrons. Just today I called to clarify payment and she was able to quickly understand what I concerned about and explain what happened at a high level. This location is truly blessed to have her as she and her staff keep it clean, safe, and are always willing to serve. Keep up the great work read more

Tabitha is amazing. Very honest and helpful. When deciding where to rent a storage unit this time around, I chose this Public Storage location mostly based on how awesome and helpful she was the last time. She's extremely personable and a great asset to the company and/or any company for that matter. Love chatting with her when I'm there. Also, the prices are way better than any place that I've come across. $160 for an 8X10 unit compared to $360 down the street is a massive price difference! Not to mention, you can enter and exit after hours until 9:00pm Mon-Sat and 5:30 on Sundays... and it's very clean and rodent free. The $360 place down the street is Closed completely at 5:00pm. I totally recommend this Public Storage location - Hands Down!! -Jeff G read more

Have been renting storage here for few years and have always had great customer service from Tabitha! She always ensures my concerns are handled accordingly and she goes above and beyond, friendly and reliable. Definitely recommend this location for storage needs. read more

I called to inquire about pricing. I was quoted a good rate I made an appointment to see the unit I came to the location No one was here I called the 626 416 0895 number The operator said i can leave a message and someone would get back to me I explained I was outside the location and her response was to come back another day I went down the street to Mt Olive storage and with no appointment, better rates and 4 staff members in the office was able to see and sign my contract within 20 min Thank you Maria R for the great customer service. read more

Teresa was helpful and attentive to my needs and wants when coming to purchasing a storage unit.

This is our first time ever using a storage facility and I have nothing but great things to say about it. We have been customers for about a year now and I can always say the place is very well kept up, supplies is always available whenever you need it, I feel secure that my stuff is safe and the customer service that we have experienced has been phenomenal. We have rented multiple spaces, when we no longer need a big area we are able to downsize when needed and the price is very negotiable. A few times where I felt I was paying too much, I was able to communicate with staff and they were able to help me save money or find something more affordable for us. Throughout our entire experience I have to give recognition to Tabbatha, she's such a hard worker, and is always there when you need her. She truly is what makes this location shine. If you are looking for a storage unit you would not be disappointed with this location. We plan on being customers for as long as we can. Thank you for everything! read more

Very nice, clean new facility. Good location and no traffic on Central which makes entering and exiting a breeze. Nice touch when the property Mgr called to greet me, offered to make an appt for a walk though and tour the property. This was a nice change from most storage services are cold and distant to the renters. read more

Check in was quick and easy. I came in on a Saturday and the gentleman was so helpful and informative. Since it was the last day of the month I know it was busy. Thank you! read more

STOP!! OK, don't say I didn't warn you? First, let's talk money -Original rental started in 2016 for one great "low price". Over next two years rent went up $40. Always paid auto-pay from checking account. Got constant email notices that rent was going up. Downsized to 5x5 June 2019 to get cost back under $100/mo. Let's talk security - DON'T be fooled by the sophisticated camera system you see in the office.. Their only cameras are at the front gate to see the gate and going into the facility!! We went back to that 5x5 two days ago only to find that back in Oct 2019, storage unit had been broken into! Someone actually took a crowbar to the door and blew the whole freaking door off the hinges!!! Took my brand new Nissan rims, riffled through my old tax documents, took other irreplaceable valuables! Public Storage simply installed a new lock on the door and put one of their standard padlocks on it. They claim they called my home number to notify me of the "Compromise". I have No phone messages from them...ever! They Never emailed me at the email address they use so often to send rate change notices.... but the rates did go up during that time!! They Never called the "Emergency Contact" number that's on file!! I believe this was an inside job!! How could someone crowbar a door open and take the time to go through 20 boxes to empty them - YAASSS! They left the empty boxes! We didn't purchase the extra insurance from Public Storage because we have renters insurance through State Farm. So, they have nothing to lose - they can steal your stuff and Public Storage never has to pay a claim. I don't appreciate the lack of customer care. We moved what was left of our stuff out of Public Storage. read more

See all

They are good. The staff are nice and helpful. I am happy with my space and it's all way clean. There is a person there that is very nice her name is Tabitha she is always welcome you and said hi when she see you. read more

This storage place raised my monthly after a fee months then after two years when i tried to move out i spoke with Ricardo the manager and he said no matter when i moved out i would get money back from my monthly. Since the payment was paid on November 3rd i thought there was no problem moving out on November 8th. When i called the new manager Vanessa she told me sorry thats not what we do and that R no longer works at that location. She told me i could call her manager Denise A. Denise also said sorrrry but we go by the contract so whatever i was told it doesn't matter. During these Covid times when we have to help out everyone this company stands as one of the worst. read more

Rented my unit a couple months ago and so far have been very happy with the service and location. The ladies in the office are friendly and helpful, and getting the unit was quick and easy! Has been perfect to store my things while looking for a new home! read more

Tabitha was really insightful and helpful in helping me get my storage. I thought this was going to be difficult, especially during these trying times, however she followed social distancing rules exactly the way they were designed to be which made me feel even more comfortable choosing public storage as a place to do business. It didn't hurt that she's is very personable and professional as well. Thanks Tabitha and thanks Public Storage. read more

Find a Storage can be painful and a bit annoying. I walk in and ask for the general information. Ricardo O. ( the best) was honest, clear and extremely emphatic. I'm glad he was there. I can say I'm a happy PC customer. Ricardo, Gracias read more

I needed a fairly large storage unit, and was able to get one at this Publc Storage location for less than it would have cost elsewhere. Priscilla was the person who helped me. She was prompt, polite, informative. Way more oriented to serving customers well than the folks at the last storage place I used. So far, I'm quite pleased with my experience. read more

Holly was very pleasant, fast and efficient. A pleasure to deal with.

I signed an agreement Jan 2013 for a unit at $104/month. In 18 months they raised the rent TWICE to a total of 50% to $151/mo. That is obscene and I have been totally scammed. 50% rent increase, let that sink in. The office blamed it on corporate. Needless to say they are UNTRUSTWORTHY and DISHONORABLE and I will never EVER do business with them again. As I was in the office closing my unit, someone else came in and said they did it to her too. read more

Setting up a account for a storage unit was piece of cake, thanks to Ricardo; the guy knows what he is talking about! His super friendly and knowledgeable approach to all of my questions and concerns made my first experience renting a storage unit very memorable. It's amazing that such a genuinely friendly person still exists in customer service. He not only helped me understand my rates and contract, he went out of his way to find me a unit that was perfect for my needs. I was really intimidated when I first got there, but by the time I left I felt like I had made a partnership with a trusting representative of the company. Seriously, if you come here, seek out Ricardo and I dare you not to agree with me! read more

Horrible place first of all the space had large openings to the neighbors , then they raised my rent after a few months, said I wasn't paying enough, last straw rats, they lie and say you had food that brought them in LIARS they have RATS. Only nice person was Tabitha !!! read more

Ricardo was amazing. Husband and I were looking to store furniture from our move until we find a place, and he was just absolutely the best. We were in and out in less than 45 minutes. He showed us units that would be perfect for the space we needed. Everything was hassle free, quick and easy, great rates. Privacy and security are great. Would definitely recommend to friends. It was everything we needed! read more

The Public Storage in Duarte, located on Central is in a great location from the 605 or 210 freeway. It has great access if using a large U-hail truck. The staff was friendly and exstremely helpful in that they found me a unit closer to the entrance compared to what I found online. The facility is immaculate and spacious and provides on site dollys to assist with transporting items from car/truck to storage unit. Best of all the price was excellent with the added bonus of a free month. In short, I would highly recommend this PS location for the excellent customer service, immaculate facility and great price! Sincerely, JJ, Happy Client read more

Public storage I store my stuff that this storage facility for about four months the staff there was amazing Ricardo help fix my storage unit when the door broke and also. It was nice using this storage facility. The staff was super friendly and they also held my keys for my mother to access the unit. Overall this was a very pleasant experience. If I had to do it all over again I would totally use this facility again. Thank you Ricardo and the public storage staff. read more

The absolute worst. Came by to check on my stuff and found rat feces everywhere. Talked to the office and all they said was they have a service. All our clothes are ruined. Stay away from here. read more

See all

Tabitha has always been readily available to help solve the issues with the computer her clients face. She has the patience to walk you through situations step by step. It's why she excells at her job. She takes care of people making her invaluable at her job. We are renting our third unit largely because we feel so comfortable with how she manages the place. read more

Hello friends and neighbors! I really want to thank Ricardo O. with public storage! He definitely took care of my client and other friends in the area! I highly recommend him and his attention to care services! If you have any questions, call me! Thanks read more

This was the best storage facility I have ever been too and higly recommend it to all newcomers that have needs to store lots of valuables until the day. I had no experience with storage units before they took the time to make sure of what I was storing to guarantee the right size storage I need, without them I would be lost and how to store my possesions safely and securely, thank you for being the best storage. read more

Ricardo did a great job of helping us get into the right unit and making sure we had everything we needed

Public storage is a rip off. As of August 1st they increased the rents 22%. There's lots of better and more affordable options. Nothing like taking advantage. read more

Just left this place after calling the police someone changed my lock and broke into my unit the front office staff didn't have a clue Also another gentleman had his unit broken into again no one has a clue the police office shared they have been here before for broke ins and they have an ideal who's doing it wow I don't trust this place anymore most of my item were stolen read more

Ricardo went out of his way to help my wife and I move into our unit. Very professional and knowledgeable.

Reserved online. Best rate around. Ricardo was easy to work with and explained everything quickly and nicely. Walked to our unit and through our contract. Would use again without hesitation online and in person was awesome read more

Ricardo is awesome! He was very helpful and he provided all the options available to me. I went to another location in Monrovia on 4 different occassions and they were never there. Ricardo was excellent at his customer service skills and I'd recommend anyone to come here for storage purposes. read more

Chris helped me out of my storage unit and gave me excellent service. He was nice and completely helpful!

Ricardo is the best! He helped me find the perfect storage that I needed short term for while I was moving. Perfect place.

I Like to thank Ricardo for his exceptional Costumer Service

Getting all set up with Mike! He's so pleasant and helpful! Great experience ! The place looks clean, and taken care of, as well as secure. I'm happy with my price and the promotional deal. read more

Really nice professional manager on site at Duarte, CA location. Very easy to talk to and most important, he was not pushy at all. I got the feeling that he really cares about customers need. So I decided to rent this place. read more

I saved a lot of money by getting the online rate. Darlene was very knowledgeable and her customer service was impeccable. I'm happy customer. read more