Today was our first day renting at Extra Space Storage. David patiently walked us through everything we needed to know and answered all of our questions clearly and thoroughly. His calm and professional manner makes anyone feel at ease. We sincerely appreciate his excellent service. read more

David is exceptional! Customer service at its best. He handled my Auction purchase with ease. He went out of his way to accommodate my requests. read more

Extra Space Storage - Dave again - Self Storage Near Me - Beaverton, Oregon

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Worst customer service ever the old man that works there is a a-whole I would recommend another place this guy wouldn't even let us bring in the stuff to put in the storage without a hard time read more

|I haven't been there yet due to all of the smoke, but setting up an account and renting a space was a breeze. These are very service oriented and they follow through with everything. Can't wait to see the facility! I'll add more later. read more

It was good experience until they jacked up the rent by 66%. No, I didn't sign up for a low introductory rate. Their reason? Market conditions, inflation, and a few other buzz words. I seriously doubt their costs of doing business increased in 4 months. The cost of property taxes, labor and utilities haven't increased by that much. They jacked up their rent because they could. Sounds like price gouging. read more

I met with David at the 67th Av Beaverton location to rent a unit. He was helpful and courteous. The unit was just what I was looking for and the price was competitive. Overall, a good experience. read more

I love this storage facility. Tammy and Rob Have gone out of their way time and again to help me. I highly recommend this place. read more

I needed to move some things out of my other house and having no space at my primary residence, needed a storage unit FAST. I did an online search and found Extra Space Storage as well as other nearby facitilites. I did some comparisons checking unit sizes offered, pricing, availability, convenience and checked user reviews. ESS was the winner, hands down! I reserved a space via their website and received confirmation by email immediately. My possessions were moved in and secure by 3pm! Relief!! The facilities are well maintained, clean and well monitored. Service was prompt, friendly and efficient. Could I ask for anything more? read more

The new manager David was very helpful with removing my lock after I lost the keys. He was very friendly and keeps the property clean and well maintained. Thanks David! read more

Definitely have noticed a positive change within the space! Everyone i meet is super supportive and offer absolutely any way to help.

I'm a no nonsense, don't sell me anything, type of lady. I reserved online a unit that wouldn't be big enough, and the guys found me a bigger unit, with an even better First Month discount offer. They've also emailed twice and left a personal voicemail in UNDER A MONTH just to make sure everything is ok A+ service in my book. And I'm a rough critic! read more

I had set up a storage unit with another place on 160th and TV highway, when i went to move in they locked me out of my unit and didn't have an emergency contact! I decided to go with extra space and am very pleased with them. not only did they save me about 15 a month verses the other place, its cleaner they gave me my first month free. They have online payments avail. the facility is clean and very well maintained. the staff are friendly and avail if needed. the manager even lives across the street and is avail in case of emergency read more

Staff was extremely helpful given my circumstances. My job keeps me out of town most of the week. A 5x5 opened up and I called immediately, Jeff and Andrew were very accommodating in setting me up with the unit, and within about 6 hours. Easy to find and hours that are flexible with most schedules. read more

Each and every office staff at this location were ALWAYS so accommodating, polite, friendly, and respectful. Their facility is CLEAN, they have elevators and flatbeds for customer use. We weren't with them long since we were moving, but within the time we were there, we moved to a larger unit and they found one literally across the hall for an EASY transfer, then when we thought we needed a second unit, they again, reserved one that was the closest to our other one. We ended up not needing it and with no hassle, there was no issue. No hidden fees - they let you know about a low cost monthly insurance they charge for each unit - for example our 5x10 has an $11 a month charge to cover $2000 worth of property - with the option to increase if we wanted. If we weren't moving, we'd happily use their facility long-term to store seasonal/overflow items. read more

Just secured a unit here and the phone reservation process was smooth, web pricing honored and advice as to proper unit size for our things. I always read reviews before selecting a service like this and the quality of onsite management here (Tammy) came up often. Spoke on the phone once and interacted with Tammy twice during signup and move-in only to discover everything positive I read was very accurate about her and thus location. Feel great about our choice and highly recommend this location. read more

I cannot sing the praises of Tami and the folk over at Extra Space Storage enough. My wife and I had a harrowing experience with our move. But the coordination between my father-in-law and Tami at Extra Space Aloha made putting the bulk of our things in storage so smooth that every time I go by Extra Space I breath a sigh of relief remembering the one thing that went right from the beginning. Thanks Tami, from the bottom of my heart. Five stars are not enough. read more

We just started using external storage again after using another local facility about 15 years ago. The space is clean, the hours are convenient and Tami, the local manager, is a really nice person. Everything is convenient and I think we're in for a great experience! read more

Beware of the glowing reviews you see on google and ExtraSpace's web site. They are probably phony. There are services nowadays that specialize in upping the on-line ratings of companies so you have to keep a healthy dose of scepticism. Anyway, I would normally give Extra Space on 229th 3 stars, but they are crooked on several counts: First, I have gotten e-mails soliciting a review from me. They say, "Be honest", so I wrote an honest review, submitted it and it was accepted. Today I got another solicitation, so I checked for my previous one. Surprise, it was wiped out. Only glowing 5 star reviews get posted. That's crooked. Second and more importantly, the customer is nothing but a cash cow to ExtraSpace. I have 6+ years with them and one thing they guarantee is to jack up your rates every year. And the rates climb far beyond the "competitive rates" others gush about; reality is existing customers are taken for granted as cash cows. New customers get the good deals, existing customers get gouged. That's because they know it is too much trouble to move all your stuff to another locale. You have to beg every year to keep them from jacking up your rates far beyond that justified by inflation. Aren't we emerging from the "great recession"? Auto-robo rate rise is programmed into their billing system. Crooked I say.... read more

I reserved my unit online with a great special, went to the site and had my gate code in about 15 min. Andrew was so helpful and nice, making sure that I was able to move right in and have the accessability I asked for. The site is very clean and well maintained and well lit inside the building my unit is in. read more

Guaranteed to continually raise your rates!! Admittedly Tami was awesome in terms of customer service but the new onsite staff leave much to be desired. Corporate controls the rates and they will be raised at regular intervals. If you choose to store stuff here be prepared to move it after 6 months because once you become "long term" the rates just keep going up. We've had rates raised 3 times in 15 months. read more

I was given short notice to move out of where I was living, and was unable to get a new place to live in the time period I had, so I needed a storage unit. Right now storage units in this part of town seem a little scarce, so it was great to find Extra Space Storage (I stored with them in Ohio when I was in college), and their rates are a bit lower than the other places available. I was able to reserve online and received a nice phone call confirming my reservation from Tami as soon as they opened that day. I went on my move-in date and Tami was there to help me, showed me my unit before doing any paperwork to make sure it would fit my needs, showed me the lights, gave me tips on using the carts, gave me all the info on how to use the place and other renters who are there often. She got all of my paperwork done quickly, and all online, sent straight to my email. I moved all of my things in the next day without a hitch- it really has been a pleasure. Tami seems to know the place and really have an eye on everything. I've been back a few times since to take more stuff etc. and it has been easy each time. Additionally, they have cameras all over the property and great insurance available. Thank you Extra Space Storage, and Tami! read more

Just signed up for a unit here last week on short notice. The reservation process was very smooth and speedy, as was the on-site paperwork. Actually, they have the whole registration process electronified with e-signatures, which lets them move through it very quickly. I was glad to have the signed documents delivered electronically to my in-box - less paperwork clutter in my office! On-site staff was amazingly helpful and friendly despite being in the midst of a frantic and busy day. Overall great experience. read more

Great Experience with Extra Storage. Worked primarily with Andrew who was very pleasant and customer oriented. If have future needs for storage, will definitely use Extra Space Storage in Beaverton. read more