Sons gf needed brakes. Looked at yelp, these guys came up. Couldn't be happier. Did what was needed…read moreand no more. Where another shop took advantage of her, these guys were honest.

Update 06.11.26: I still go here. My wife does too. I have a Ford, she has a Volkswagen, and the…read moreMaster Technician knows how to work on both competently. He is proficient servicing all makes and models, so this is our one stop shop. We are really thankful to have Chris at Top Spec helping us keep our cars running well. Oscar at the front desk is a good guy as well. I like this shop.

The staff was efficient, explained everything and showed me filters and actually said they did NOT…read moreneed to be replaced. Checked everything for me and had me out promptly. Definitely be back

If I were you, I would absolutely steer clear away from this particular Valvoline. A bunch of young…read moreemployees not paying attention which resulted in a loss of a car. It was my girlfriend's Subaru Impreza that had no existing issues until it left the Lake Stevens Valvoline a few days after an oil & differential change. Check engine lights, over heating, fluids not at the manufacturers requirement and much more. They had me start the car before the air box was latched down all the way. I had Eric (the manager) come check the car out. He asked if he could test drive the car to see what was going on, and not even 2 seconds into driving, he drives over a curb like the idiot he is and didn't even apologize for it. End result is the motor and possibly the transmission are warped and will cost more to fix than the actual KBB value of the vehicle. And of course they will do whatever it takes to deny a claim for negligence.

Their service is great and the value is reasoble. Clean, great tools and facilities. Very helpful…read morestaff. Location is also good for me as I live in Bellevue.

Emily's Garage is one of the Seattle city-approved vehicle safety inspection mechanics.  They offer…read moreASE-certified TNC inspections, pre-buyer inspections, diagnostic services, and general car inspections.  They have three locations - Everett, Tacoma, and Burien. For the vehicle safety inspection, I didn't have to make an appointment.  It was fine to do a walk-in. When I visited Emily's Garage, there was a customer who was pretty upset with the repairs and the cost.  I was able to hear what the customer had to go through but I would not comment on that as I have limited information. From my experience of getting my vehicle inspected, I was very surprised at how quickly they were able to complete the vehicle inspection.  It was done in less than 2 minutes, and I paid over $50 for that service.   For comparison, when I had my vehicle inspected at Les Schwab Tire Centers in Portland, they spent over 20 minutes to thoroughly inspect the vehicle and the cost for the inspection was only $20.   Will I re-visit Emily's Garage for the vehicle inspection?  Probably not but if the state requires me to get the vehicle inspection done, I will probably have no choice as there are not that many shops that offer the ASE-certified inspection.

Took my truck here to figure out some noises. They did a very thorough inspection identified the…read moreproblems explained what they were going to do. I didn't leave feeling that I was being ripped off. Everyone was very polite and professional they have a loyal customer in me

Tires are good, service was good as far as I know. This would have been 5 stars except when I went…read moreto pay he informs me that there is a 3% charge if I use a credit card. When I looked shocked he points to a small sign on his cluttered counter and says "everyone charges a fee to use a credit card". No, "everyone" does not charge a fee for a credit card, only cheap businesses that want to shift their costs of doing business onto their customers charge a credit card fee. Unfortunately, their cheapness turned a positive experience into a foul taste in my mouth. What a shame for a few dollars.

Took my car in last Monday for a Check Engine light. In mere minutes they were able to diagnose and…read moreresolve the issue. Staff was very friendly and knowledgeable. For a small shop, it was a tremendous value and I couldn't be happier with my experience. Will reccomend to others and stop here again if a new issue happens.​

Guys were nice, but false advertisement on their website. They also didn't honor the website…read moreprices. Gave me a first time customer discount using holiday discount. A bit pricey I tell ya. Called them and no one picked up, but did a drive up anyways thinking the online price was correct.

I am not sure how I feel about this particular location in Everette, 5632 Evergreen Way, Everette,…read moreWA 98203. I requested the conventional oil change today. The prices are a reasonable $56.99, I presented a coupon, from the Valvoline Website, that stated, $10.00 off for a conventional oil change! Jesus, the manager informs me that its only $5.00 off for a conventional oil change... (in my best millennial girl voice- wait, what........) the coupon is from the Valvoline Website! If coupons are at the discretion of this particular location, then state if in print so people can clearly see it. Ultimately the coupon was scanned and applied to the invoice with no further discussion, but why would he say that at all regarding the discount price? Of course, one should expect the up sale, it's part of the business model and it was put into play in this scenario, (you know, the conventional oil isn't that great,) "Yeah, well, it's in the budget. I drive 30 miles a day, it'll do. I was advised that I had some various leaks, but when I asked for further elaborations, I got no reply unless he didn't her me make my inquires. Which brings me to my next point, I couldn't really hear the gentleman, and I clearly indicated that I was straining to hear him speaking to me. No effort was made to correct or adjust so that we could have good communication. Jesus, brought over the dipstick, which of course had no oil on it, not quite sure what that was about as the oil had been drained. Since I could not hear half of what he was explaining, I just didn't bother, and NO I hear quite fine. :-) On the positive the service was quick, I was in and out, but I would strongly suggest that for females alone, I'd bring someone with you for a service. Any recommended service, check the website Repair Pal to compare pricing if you consider moving forwards. I will not be going back to this particular Valvoline Instant Oil Change.

After the oil change, I noticed oil was leaking on my garage floor. I took the car back in and they…read moresaid that oil was spilled from the filter change out. They did not seem very concerned or offer to have the engine cleaned. I notified the customer service department at Valvoline. They told me to notify them if it continued to leak. After it was leaking after several weeks, I notified them. I did not get a response. I called again to follow up, they said that someone would reach out to me. I never heard anything. I followed up a 3rd time once it was determined that the car had been overfilled and oil spilled but did not hear anything. Suspect they really don't care about the job they are doing so I would go elsewhere.

What a great place for oil change and a few other things. What was so interesting and helpful…read moreespecially for myself. Anthony the head mechanic would say aloud exactly what the mechanics were doing. Where I was at as far as price. It was different than any other jiffyLube and quality was spot on. He would give me options to what I wanted to go with such as cheap air filters or longer lasting. Great oil or just typical. This was very helpful because if the quality of a product was not important , he would also say his recommendation. They did service requested and some. You really get your choice of levels versus what some would just hand you a bill and it would be like a math test trying to make sense of it. Thank you.!!! You really are a great team. Kaleb and Caleb thank you as well. You will go a long way. You work in harmony together so well. Broadway Jiffy Lube...... my new Auto Doctor.

Super friendly service--Joao was great and the crew was fast and efficient. I'm already glad to…read morebring my car here; I feel like I get honest updates about upcoming services and I'm not getting some unnecessary stuff.

Price and availability…read more Price and availability these guys were fantastic. They are my new auto repair company.

I used to love to have Adrian work on my vehicle but since the new upgraded place its been one bad…read moreexperience after another. The last 4 times I went there I waited in the lobby for so many hours. If I had known it would be that long I would have went home. The last time was 5 and a half hours in the lobby! I tried to go home at hour 3 and was asked to stay (telling me it would be soon.) The prices have really gone up. He wouldn't charge me to look at it so I thought I was getting a good deal but with the high pricing it made up for it. Several hundred dollars cheaper at other places when I called around. I got an oil change here and I made an appointment for it. I waited 3 and a half hours in the lobby and it cost a little over 100$. I mentioned I was feeling the transmission slipping and was told they would take a look at it. At checkout they said nothing, I asked them about it and another 20 minutes later they came back and said it was fine maybe I could get a tune up soon. I brought it in again a few weeks later still with the transmission slipping. They said they found a sensor out and a few other things. I paid a little over 1000$ two separate times within 3 months. Each time I asked is it worth it, to fix it? What about the transmission? I got round about answers and was told fixing it was a good option. Now after putting almost 4000$ into it within a year my transmission needs to be replaced and I can't afford to fix it or get another vehicle! I don't have words for how I feel about that. I really trusted Adrian and so I trusted his crew and I feel like they really let me down and put me in a bad spot. I'm a single mom and I needed the honesty and care I had gotten from Adrian at the beginning but I guess things change.

I spoke with Derrick and he got me in within half an hour for an oil change. I come back to this…read moreplace because they are honest and they don't explain things to me in a condescending way. Thank you to Derrick and the guy under the stairs for taking care of Dolly and getting us in and out quickly.

Quick oil change at reasonable price. They value time and service. Will recommend this for auto…read morequick service

I found this repair shop through Yelp, and they were one of the first ones to respond to me with a…read morereasonable price for inspection. Looking at their reviews, I was hopeful that this would be a good experience. And it was. The inspection was fast and reasonably priced and revealed four fixes for an equally reasonable price, and that they understood my intent was to keep my 2008 Nissan Rogue going for as long as I could. I was able to get an appointment fairly soon after I agreed to the fixes. They also gave me a discount after I posted a review of the initial experience with the inspection. I appreciated the respect, courtesy and lack of mansplaining. I also appreciate that they have a 12 month/12,000 mile guarantee for their fixes.

Unfortunately, I have to update my initial review. I spent thousands of dollars replacing a hybrid…read morebattery but after 7 months, I got the exact same error message again. There were also communication and supply issue when we initially got our hybrid battery replaced. It took us a lot of trips to the shop because they didn't have the battery from the supplier yet and they did not communicate it to us.