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    Northwest Automotive

    4.3 (48 reviews)
    Closed 8:00 am - 6:00 pm

    Get pricing

    Response time

    2 hours

    Response rate

    10%

    Services - Northwest Automotive

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    11 More Services

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Northwest Automotive Photos

    Recommended Reviews - Northwest Automotive

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    Reviews With Photos

    Laura B.

    The shop manager takes his time with each person and really explains everything in detail and even will go out to the car and point out each little thing that was fixed and why. This is great but sometimes means that you need to put your patient hat on if you're not the person he's helping at that exact minute. Don't come here in a rush. I have spent about 2,000 dollars here in the last month. YIKES! I am hoping that I won't have to go back to this place anytime soon. The cost isn't their fault... I think that you get what you pay for. I wish it was cheaper to own a car and I wish that there was a way to be car-less in Seattle but the public transportation system isn't high enough. The Lake City Bus routes make it relatively painless to get here although I heard that the hours are changing so they won't be open so late in the evening... this will make it MUCH more difficult for me to come here after work to pick up my car.

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    2 years ago

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    7 months ago

    Handled a wheel issue for my girl with no issues for her being a woman. Would advise business with them.

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    13 years ago

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    7 years ago

    Helpful 3
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    7 years ago

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    5 years ago

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    4 years ago

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    16 years ago

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    6 years ago

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    3 years ago

    Northwest Automotive performs high quality, affordable work. I'm so glad to have you help with routine maintenance and recommended repairs!

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    5 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    9 years ago

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    5 years ago

    Overall good experience and very knowledgeable mechanics. Price seemed fair for the work that I had done.

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    14 years ago

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    5 years ago

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    8 years ago

    Great service. They did a massive amount of work on my car in a short amount of time. Transparent and fairly priced. Would recommend.

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    8 years ago

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    9 years ago

    Great service and recommendations. Saved me $2,000. Didn't try to upsell. Fast turnaround too.

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    10 years ago

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    9 years ago

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    12 years ago

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    14 years ago

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    13 years ago

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    17 years ago

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    8 years ago

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    8 years ago

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    14 years ago

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    18 years ago

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    16 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - Northwest Automotive

    Review Highlights - Northwest Automotive

    NW Automotive is also that rare shop that got work done in exactly the amount of time they quoted.

    Mentioned in 5 reviews

    Read more highlights

    Lake City Autoworks

    Lake City Autoworks

    (74 reviews)

    I've been going to Lake City Autoworks for years, and always recommend them. They do a topnotch…read morejob, fare pricing, and are always nice.

    BE AWARE OF UPCHARGING DIAGNOSTIC TESTS + POOR CUSTOMER SERVICE…read more I had a very negative and stressful experience at this shop. I took my car in for an issue I clearly explained: broken hoses due to visible coolant leaks onto pavement and spraying coolant everywhere under the hood. Despite this, they insisted on performing expensive diagnostic tests (compression leak, dye test, and pressure test) that I thought were unnecessary. They gave me an estimate of $750 to replace the 2 broken heater hoses. I told them I'd call them back to authorize repairs after I speak with the mechanic who had replaced the radiator hoses in August 2024. This mechanic quoted me $225 to replace all 4 heater hoses, since they tend to age together. When I called Lake City Autoworks back, they told me the work had already been done even though I never authorized it. Instead of acknowledging they had made a mistake by completing work I never authorized them to do, they gave me an ultimatum: pay the $750 or allow them to reverse the repair and reinstall the broken hoses, but I was still stuck with $500 for diagnostic fees, which was never discussed or mentioned to me upfront. I tried to contest the fees, especially because compression leak and dye test are usually done when suspecting head gasket failures, and pressure test is usually done when there might be occult leaks. My car showed clear, visible coolant leaks, so I thought a visual inspection was all that was needed to confirm the diagnosis, especially since I could see/photograph the broken hoses without getting underneath the car. Nothing I said mattered, so my car was being held hostage by their 2 ridiculous choices. I had to ask a friend to speak on my behalf because I was completely frustrated and pushed into fight-flight-freeze mode. Whether it was because I threatened to leave a 1-star review and report them to the BBB, or because my friend was a male, but they offered to zero out my account. Through my friend, I was able to tell them I was willing to pay the $225 (though my friend relayed "$250") as quoted by another mechanic, but I wanted to speak to the service writer and the owner, after we all cooled down, because I wanted to find out what happened that caused unauthorized work to proceed and whether they routinely upcharge by adding unnecessary diagnostic fees. Surprisingly, they shut down all further communications, stating "we're good, and we've moved on." In essence, when I requested to hold off on my repairs until I could speak to my mechanic, they ignored my request, and when I requested to discuss what happened to cause all emotions to fly sky high, they declined my request. In between, there were some shady business. I would NOT recommend this shop to anyone. They lack transparency, engage in upselling unnecessary services, and provide poor customer service. I went to them once for a repair that they couldn't find the parts for, and for an oil change ($116, the most expensive oil change I ever had on my 1998 Camry). They do have good reviews and a few not-so-good-ones. Just be aware: this type of experience is potentially in the mix. I hope you catch them on a good day! NOTE: posting this on YELP b/c Google reviews mysteriously disappeared.

    Shoreline Auto Clinic

    Shoreline Auto Clinic

    (8 reviews)

    I want to share my tenant's excellent experience with Shoreline Auto Clinic, which followed a…read morestressful car repair ordeal. Two months after moving to the area and purchasing a 2017 Mercedes-Benz from CarMax, her car began backfiring due to a failed camshaft--a known issue with this model. Shoreline Auto Clinic completed the initial repair, which was covered by the CarMax extended warranty. However, a week ago, the new camshaft failed. This time, the warranty company sent the car to Mercedes-Benz in Lynwood, who estimated the repair at over $9,000. Mercedes-Benz claimed the new failure was Shoreline Auto Clinic's fault for not replacing 'recommended' additional parts, voiding the warranty coverage. Jori at Shoreline Auto Clinic fiercely defended his work. Even while on vacation, he stayed engaged and proved the failure wasn't due to missing parts, but rather a design flaw in the camshaft itself (a fault Mercedes-Benz corrected in 2019). Jori even made a video comparing the faulty part to a new one, clearly showing the camshaft head had spun. Thanks to Jori's diligence, the extended warranty agreed to cover the repairs a second time, and my tenant got her car back. Jori's commitment went above and beyond--he stayed fully engaged in a dispute between the warranty company and Mercedes-Benz out of genuine care for his customer. I highly recommend Shoreline Auto Clinic for their expertise, integrity, and exceptional customer service.

    Difficult to find a place that will work on my older car, even for just oil changes. Called to make…read morean appointment and was able to book my car service within the week! Prices were very fair and I was given diagnostic info that prior shops missed. Gave me options to fix issues, no hard sell for unnecessary repairs. My new neighbor car service shop!

    Northwest Automotive - autorepair - Updated May 2026

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