Zack got me in immediately for an oil change (provided my own oil but they do have the all the…read moreright stuff themselves). He identified that my rear brake pads needed to be replaced and let me see for myself. No BS -- he was truthful throughout the process. I had a lot of questions to make sure he was using quality and correct parts (e.g. oil filter was Mann, nice!) for my Mercedes van. (I got to be the annoying customer backed by advanced AI to make sure everything was above board and priced reasonably.) He was very patient and respectful. Really like the guy, as well as his worker -- great attitudes. Super quick work, and very reasonable labor costs for the quality of the work and timeliness. This is definitely my go-to auto shop from now on for all my needs. Highly recommended!

This was a horrible experience. I decided to donate a car we hardly used to the veterans but didn't…read morewant to harness them with a car that needed too many repairs and might be a headache. I asked Zacks to drain, fill the oil, replace the oil and engine filters. I had already purchased an oil filter, engine filter and Luca oil additive. They quoted me a price of 150.00+tax. I thought it seemed a little high but didn't know the going rate. I explained I wanted to donate the car and asked them to recommend any repairs that would be necessary. Upon receiving the car, they told me that the engine filter was not the correct type, so they could not install it. The harness wires needed to be cleaned, and 2 relays had to be replaced. It would be an additional 600 to 700 hundred dollars. I decided to donate the car anyway and let the Vets know what needed to be done. The car ran fine and cleaning the harness and replacing the relays would be up to them. Upon returning home, I realized I had left the new engine filter there. Before retrieving it, I called other repair shops and asked how much it would cost to drain and replace the oil. I was surprised to learn on the high end; it would cost around 85.00. I told them I had paid 150+tax (168.75) and was told for that price, the shop must have flushed the engine too. When I returned to Zacks to retrieve the engine filter, I asked if they had flushed the engine. The first person I asked said yes but his English was difficult to understand and he seemed unsure, so when the owner came with my engine filter, I asked again if the engine had been flushed and he said no. That I didn't ask for a flush, just to drain and refill. I agreed but said I called around and was told to drain and fill the oil would cost around 85.00. With a flush around 150.00. If they hadn't flushed it and didn't install an engine filter as agreed upon, I felt 150.00 was too much. That's when he went off the rails and literally started yelling. He said he didn't use cheap products and used Penzoil. He said if I wanted a flush, Liquid Molly cost 75.00 a bottle and I needed two bottles. I said I had bought engine additive and had compared Liquid Molly and it was only 21.00. Even with their mark up, how could they charge 75.00 a bottle? I argued since there was no flush and no installation of the engine filter, there should be a reduction in price. He said no. I said I felt taken advantaged of and told him I would be writing a review and it would not be a good one. He then called me a F--king B-tch and said I was a racist! He said because he was from a different country I thought I could get a cheap deal! I said that was absurd and I'd rather be a F--king B-tch than a f--king Cheat. He said he was calling the police because I was a racist and leaned on my open car door to prevent me from leaving. I told him to get off the car, that he was welcome to call the police and I would let them know he had attempted to detain me. He relented and I drove off. Needless to say, I will not be returning. What an experience! These are the places I called. 1.Bucky's Complete Auto Repair - Aurora Ave N Rating: 4.1 (285 reviews) Hours: Open until 5:30 PM Phone: (206) 207 8884 Independent shop; oil change usually $55-$75. 2. Chuck's Auto Repair - 15th Ave NE Rating: 4.6 (354 reviews) Hours: Open until 5 PM Phone: (206) 368 0980 Known for honesty; oil change $60-$85.

Bob was smart, honest, fixed my AC that was misdiagnosed elsewhere, and got my car back to me…read morerelatively quickly. Would go again.

Allen was honest, upfront, and did excellent work! We will definitely be contacting him with any…read morefuture automobile issues. We highly recommend!

Absolutely stellar repair shop! I started bringing my RAV4 to Dave's after my warranty expired…read morebecause the dealer (Swickard) kept upselling unnecessary services. I was really impressed with Dave's honest diagnosis and fair pricing, so I was a bit nervous when Edgar took over the business. Luckily, Edgar and his team are just as reliable - very efficient and have excellent diagnostic skills. In addition to regular oil changes, I've had my spark plugs replaced here, and their pricing was even better than the dealership. They also identified a couple of maintenance issues that the dealer completely missed, though it turns out they're not urgent. I appreciate that Edgar was upfront about this and just suggested keeping an eye on them for future maintenance appointments. On top of that, my glove compartment had been sticking for months - Edgar figured out the problem and fixed it in under two minutes! Great service, great people, and honest work every time.

I dont usually write reviews but Dave's is AWESOME. Did a great job diagnosing an issue and fixed…read moreit quickly. They ended up doing extra work once they got into the vehicle that they didn't notice before they gave me a quote, and didn't charge me for because they hadn't talked to me about it in advance. Really appreciate the honesty and going the extra mile. Wouldn't take my car anywhere else after this experience!

Earl's Garage is the best! It's a family owned, honest, business that will do what needs to be…read moredone, and not what doesn't. Earl's is fair in their pricing and great to work with. They are adept with any car, be it a collector vehicle or an SUV that has 180K miles. Earl's does great work and you can trust them with your car. -satisfied customer

I used these guys for years then had 2 bad experiences back to back. Poor diagnostics, broke my oil…read moredrain plug and didn't tell me. Sloppy dealer. Maybe new people but Not trustworthy anymore. I'm sorry I had to post this but really not very good shop anymore.

Had a surprise coolant hose leak while on a road trip, called Bucky's in a panic. We came in…read morewithout an appointment after noon on a Saturday and had the part in and fixed by 3 PM. Not only was David fast at diagnostics, he was also really clear when explaining what had failed. Definitely earned our trust.

I have decided after coming here numerous times that I won't be returning. I understand that they…read morehave to make money, but they have given incorrect information to both myself, and to a friend that I referred to them. I just want to find an honest shop, but this ain't it. Always get a second opinion on what they're saying.

AC recharge. Fit me in with no appointment. Great service and super friendly. Jeff was very helpful…read moreand shop is professional and super clean!

I was hoping to find a local shop to work on my vehicle. I thought being a AAA place the…read moreworkmanship would be good. They didn't compete the work and I feel I was charged too much for what they did do. I now need to take it to someone else to check what they did and to finish the job. Really, really disappointed. Sorry but I don't recommend them at all.

Was told by a "Subaru" advertised shop in Kirkland that my transmission needed replacement, among…read moreother "diagnostics" = 15k+ for repairs. A referral brought me to Sonny Auto. Less than $200 for a new battery and a couple additional repairs. This is my forever mechanic.

I have been coming to sonny's for ten years. Dan is the best mechanic I know. He is honest,…read moretrustworthy, very reasonable. He has put in a transmission, radiator, fixed an engine leak and so many other things on my car. He is the best and a few other things on my old lexus. I wouldn't go anywhere else as well as not charged me for other things. 5 stars *****

For many years chucks has serviced and repaired my vehicles which have been domestic suv. Foreign…read morebuilt american sports car and lexus hybrid. Eric and Ryan are both highly knowledgeable and professional service writers the are they will only recommend what is needed and not something that isn't. The Techs are highly train and will diagnose the problem or perform regular maint and have you back on the road ASAP. They also warranty the work the do. They are not always the least expensive but do their best to keep cost down and the quality of work and customer service you recieve is well worth the the money and tome spent. They are by far the best Auto repair shop in Seattle.

I had a sudden overheating problem with my Lexus GX460, they got me in for a diagnosis the next day…read moreand even though they couldn't fit me in to fix it that day they gave me an accurate diagnosis. They fixed the coolant leak the next week (staying late to finish it). When they put it back together they found an issue - since the knock sensors had been swimming in coolant, they had to replace them, unfortunately the wiring got a little messed up. So my baby, Cordelia, had to go back a third time. They stood by their work, only charging me for the part not the labor. This was a big job, and I am most impressed by their communication - showing me the pictures and where the parts were broken as well as the warranty and standing behind their work. I also enjoy chatting with the guys at the front desk. Easily a mechanic I will be loyal to.