I found this repair shop through Yelp, and they were one of the first ones to respond to me with a…read morereasonable price for inspection. Looking at their reviews, I was hopeful that this would be a good experience. And it was. The inspection was fast and reasonably priced and revealed four fixes for an equally reasonable price, and that they understood my intent was to keep my 2008 Nissan Rogue going for as long as I could. I was able to get an appointment fairly soon after I agreed to the fixes. They also gave me a discount after I posted a review of the initial experience with the inspection. I appreciated the respect, courtesy and lack of mansplaining. I also appreciate that they have a 12 month/12,000 mile guarantee for their fixes.

Unfortunately, I have to update my initial review. I spent thousands of dollars replacing a hybrid…read morebattery but after 7 months, I got the exact same error message again. There were also communication and supply issue when we initially got our hybrid battery replaced. It took us a lot of trips to the shop because they didn't have the battery from the supplier yet and they did not communicate it to us.

Zack got me in immediately for an oil change (provided my own oil but they do have the all the…read moreright stuff themselves). He identified that my rear brake pads needed to be replaced and let me see for myself. No BS -- he was truthful throughout the process. I had a lot of questions to make sure he was using quality and correct parts (e.g. oil filter was Mann, nice!) for my Mercedes van. (I got to be the annoying customer backed by advanced AI to make sure everything was above board and priced reasonably.) He was very patient and respectful. Really like the guy, as well as his worker -- great attitudes. Super quick work, and very reasonable labor costs for the quality of the work and timeliness. This is definitely my go-to auto shop from now on for all my needs. Highly recommended!

This was a horrible experience. I decided to donate a car we hardly used to the veterans but didn't…read morewant to harness them with a car that needed too many repairs and might be a headache. I asked Zacks to drain, fill the oil, replace the oil and engine filters. I had already purchased an oil filter, engine filter and Luca oil additive. They quoted me a price of 150.00+tax. I thought it seemed a little high for an oil change but didn't know the going rate. I explained I wanted to donate the car and asked them to recommend any repairs that would be necessary. Upon receiving the car, they told me that the engine filter was not the correct type, so they could not install it. Fair enough but I assumed it would be taken off the bill since it wasn't installed. The harness wires needed to be cleaned, and 2 relays had to be replaced. It would be an additional 600 to 700 hundred dollars. I decided to donate the car anyway and let the Vets know what needed to be done. The car ran fine and cleaning the harness and replacing the relays would be up to them. Upon returning home, I realized I had left the new engine filter there. Before retrieving it, I called other auto shops and asked how much it would cost to drain and replace the oil and oil filter. (I had the oil filter) I was surprised to learn on the high end; it would cost around 85.00. I told them I had paid 150+tax (168.75) and was told for that price, the shop must have flushed the engine too. When I returned to Zacks to retrieve the engine filter, I asked if they had flushed the engine. The first person I asked said yes but his English was difficult to understand and he seemed unsure, so when the owner came with my engine filter, I asked again if the engine had been flushed and he said no. That I didn't ask for a flush, just to drain and refill. I agreed but said I called around and was told to drain and fill the oil would cost around 85.00. With a flush around 150.00. If they hadn't flushed it and didn't install an engine filter as agreed upon, I felt 150.00 was too much. That's when he went off the rails and literally started yelling. He said he didn't use cheap products and used Penzoil. He said if I wanted a flush, Liquid Molly cost 75.00 a bottle and I needed two bottles. I said I had bought engine additive and had compared it to Liquid Molly and Liquid Molly was only 21.00. Even with their mark up, how could they charge 75.00 a bottle? I argued since there was no flush and no installation of the engine filter, there should be a reduction in price. All he had done was drain, fill the oil and screw in the oil filter (I had brought) for 168.75. He said no. I said I felt taken advantaged of and told him I would be writing a review and it would not be a good one. He then called me a F--king B-tch and said I was a racist! He said because he was from a different country I thought I could get a cheap deal! I said that was absurd and I'd rather be a F--king B-tch than a f--king cheat. He said he was calling the police because I was a racist and leaned on my open car door to prevent me from leaving. I told him to get off the car, that he was welcome to call the police and I would let them know he had attempted to detain me. He relented and I drove off. Needless to say, I will not be returning. What an experience! These are the places I called. 1.Bucky's Complete Auto Repair - Aurora Ave N Rating: 4.1 (285 reviews) Hours: Open until 5:30 PM Phone: (206) 207 8884 Independent shop; oil change usually $55-$75. 2. Chuck's Auto Repair - 15th Ave NE Rating: 4.6 (354 reviews) Hours: Open until 5 PM Phone: (206) 368 0980 Known for honesty; oil change $60-$85.

Bob was smart, honest, fixed my AC that was misdiagnosed elsewhere, and got my car back to me…read morerelatively quickly. Would go again.

Had my bypass hose on my Elantra replaced yesterday , thorough inspection Professionally done at…read morecompetitive price. This has been my trusted go to car repair shop for years, " Highly Recommended Al

amazing as usual, doesn't need any more notes family owned and hasn't tried to upsell me on…read moreanything truth worthy to the core

Absolutely stellar repair shop! I started bringing my RAV4 to Dave's after my warranty expired…read morebecause the dealer (Swickard) kept upselling unnecessary services. I was really impressed with Dave's honest diagnosis and fair pricing, so I was a bit nervous when Edgar took over the business. Luckily, Edgar and his team are just as reliable - very efficient and have excellent diagnostic skills. In addition to regular oil changes, I've had my spark plugs replaced here, and their pricing was even better than the dealership. They also identified a couple of maintenance issues that the dealer completely missed, though it turns out they're not urgent. I appreciate that Edgar was upfront about this and just suggested keeping an eye on them for future maintenance appointments. On top of that, my glove compartment had been sticking for months - Edgar figured out the problem and fixed it in under two minutes! Great service, great people, and honest work every time.

I used these guys for years then had 2 bad experiences back to back. Poor diagnostics, broke my oil…read moredrain plug and didn't tell me. Sloppy dealer. Maybe new people but Not trustworthy anymore. I'm sorry I had to post this but really not very good shop anymore.

Very fast and a lot cheaper than the other local garages. They are nice and they have a dog there…read moresometimes!

I have decided after coming here numerous times that I won't be returning. I understand that they…read morehave to make money, but they have given incorrect information to both myself, and to a friend that I referred to them. I just want to find an honest shop, but this ain't it. Always get a second opinion on what they're saying.

Please do not take your car here! This is not your neighborhood honest shop. They are more…read moreexpensive than a car dealer. If you are a single woman or elderly, walk away from this place! The likely hood of you being over charged hundreds if not thousands of dollars by this car shop is almost certain. They take advantage of people who are not aware of what work on the car needs to be done, how long it would take to get the job done and how complex is the job. Dana at the front desk told me verbally it would take a minimum of 2 hours of $250 per hour to install my catalytic converter shield (which I provided new from MillerCAT) on my 2012 Toyota Prius. The $500 total job quote was seriously a lot of money for me. But I thought if it takes a person 2 hours of hard work to install the shield then it's worth it, so I agreed to it verbally. The actual job was done in less than an hour. But they still charged me nearly $600 including tax for two hours of work. When I asked about why I'm being charged for two hours of work for this job done under 1 hour, Dana said he has to charge me for two hours of work even though it took less than one hour because I agreed to it. I felt that I have been lied to and robbed. When I tried to express my frustration and indignation at this situation Dana tried to gas light me saying that he explained it clearly and it was me who misunderstood the cost and the amount of work it took. If he had told me the cost is nearly $600 including tax for a 45-30 min job I would have never agreed to it. Dana then told me the higher hourly fee and charging me for 2 hours is because I brought my own newly purchased part to install. Which makes no sense and was not explained to me ahead of time. Also my initial job estimate and the work required was never presented to me in print to sign until the job on the car was done. The choice for me to refuse a printed estimate in writing was also never presented to me initially. This kind of behavior from a car shop is illegal. Washington law says it is unlawful for an auto repair facility to materially understate or misstate the estimated price for a specified repair procedure. Under Washington law, for a repair over $100 with face-to-face contact, the shop is generally supposed to provide a written estimate or offer you the statutory alternatives, including the option to decline a written estimate. RCW 46.71.025 specifically says the customer's signature or initials indicate which option was selected. Google and ChatGPT further confirms that the job of installing catalytic converter shield for my 2012 Prius with my own provided a new shield from MillerCAT is a simple and straightforward job taking only around 30 mins (see images) costing around $150 to $200. This business borderlines as a scam, preying on vulnerable population. If I had recorded how Dana initially quoted the job as taking minimal 2 hours at $250 an hour for a total of $500 before tax and fees, I would have gone to the police. Do yourself a favor avoid this place at all costs. Try instead 1. JDM House MotorSports at 17205 Pacific Hwy in Lynnwood. 2. Greg's Japanese Auto. These two are highly recommended, local and honest small businesses.

I got work done here for a water pump replacement for my vehicle and after spending 4500+ dollars…read morefor miscellaneous repairs including to rethread a lug nut on my wheel I now have more issues with the vehicle than I began with. Unprofessional service when I called back to ask them to take a look after receiving the vehicle back. I would not trust this place for more than basic repairs.

I was hoping to find a local shop to work on my vehicle. I thought being a AAA place the…read moreworkmanship would be good. They didn't compete the work and I feel I was charged too much for what they did do. I now need to take it to someone else to check what they did and to finish the job. Really, really disappointed. Sorry but I don't recommend them at all.

Was told by a "Subaru" advertised shop in Kirkland that my transmission needed replacement, among…read moreother "diagnostics" = 15k+ for repairs. A referral brought me to Sonny Auto. Less than $200 for a new battery and a couple additional repairs. This is my forever mechanic.

I have been coming to sonny's for ten years. Dan is the best mechanic I know. He is honest,…read moretrustworthy, very reasonable. He has put in a transmission, radiator, fixed an engine leak and so many other things on my car. He is the best and a few other things on my old lexus. I wouldn't go anywhere else as well as not charged me for other things. 5 stars *****

For many years chucks has serviced and repaired my vehicles which have been domestic suv. Foreign…read morebuilt american sports car and lexus hybrid. Eric and Ryan are both highly knowledgeable and professional service writers the are they will only recommend what is needed and not something that isn't. The Techs are highly train and will diagnose the problem or perform regular maint and have you back on the road ASAP. They also warranty the work the do. They are not always the least expensive but do their best to keep cost down and the quality of work and customer service you recieve is well worth the the money and tome spent. They are by far the best Auto repair shop in Seattle.

It is so great to have an excellent neighborhood auto repair. The staff are friendly, knowledgeable…read moreand helpful. I highly recommend them for routine maintenance and for repairs. Nancy, Shoreline

Elite Auto is fantastic!! Perfect experience from start to finish. They gave me a detailed and…read moreclear quote, work was handled professionally/on time & price was very reasonable! Love this shop. I'll be a customer for as long as they'll have me.

Tyler (and John) had a great handle on my service requested. were able to find the correct parts…read more(via phone call). Although I used another vendor to R&R my rear brake rotors, I valued their great value. The also provided a high quality of customer service.