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    Loyal Automotive

    4.8 (74 reviews)
    Closed Closed

    Request a quote

    Response time

    4 hours

    Response rate

    100%

    Services - Loyal Automotive

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    21 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Recommended Reviews - Loyal Automotive

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Photo of Maya C.
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    10 months ago

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    8 months ago

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    3 years ago

    Business owner information

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    Eddie B.

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    5 years ago

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    7 years ago

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    4 years ago

    Business owner information

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    Eddie B.

    Thank you for the kind words and a great review.

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    6 years ago

    Helpful 1
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    9 years ago

    Helpful 5
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    7 years ago

    I think it's incredible to have the trust & ease of service, especially the quality of their service. They keep it real!

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    6 years ago

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    7 years ago

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    4 years ago

    They were friendly and they were pretty fast. It was a good value. I needed a new place and this one is nearby Larsens bakery

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    8 years ago

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    7 years ago

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    11 years ago

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    12 years ago

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    10 years ago

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    7 years ago

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    5 years ago

    Thanks for the emergency air in our flat tire this morning! Great to have you in the neighborhood! :-)

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    7 years ago

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    Photo of Jake G.
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    6 years ago

    Clear, upfront communications and work performed. Fair price. I will go back when I need more work done.

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    14 years ago

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    14 years ago

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    8 years ago

    The staff is friendly and their work is excellent. They kept me updated with my cars issue and completed the repairs quickly.

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    8 years ago

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    14 years ago

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    13 years ago

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    9 years ago

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    7 years ago

    Business owner information

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    Eddie B.

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    10 years ago

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    Page 1 of 2

    Ask the Community - Loyal Automotive

    Review Highlights - Loyal Automotive

    I fully trust this shop and owner Eddie and am super grateful for the referrals I received to head there.

    Mentioned in 13 reviews

    Read more highlights

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    Jiffy Lube - 6) oil spoiling

    Jiffy Lube

    (150 reviews)

    Greenwood

    Friday, Jan 23, 2026…read more Thanks Galore to the Jiffy Lube team of Erik, Payton & Keagan! Your diagnostic kept me safe and saved me over $3,800 in engine repairs! Erik diagnosed a major engine problem when the Engine Light showed up! He knew repairs to my 2017 Chevy Equinox were needed asap! I towed my SUV to the dealer right away and they did their diagnostic! Just in-time to get my Cam Shaft Exhaust Valve + Other related engine issues were fixed by a Master Mechanic at the dealer where I bought the SUV! Much appreciation to Erik, Payton, and Keagan! As they say, "Teamwork Makes The Dreamwork!" Happy New Year 2026! A happy customer who continues to use Jiffy Lube @ Holman Road & Greenwood Ave! Liz A. Reynolds Thomas, PhD Seattle, WA * USA

    I initially had a good experience here when my alternator unexpectedly broke. I really appreciated…read moreHazel's flexibility and willingness to work on my car past store hours to help get everything resolved. Since my oil change was due soon anyway, I also asked them to complete that service while fixing the alternator. Unfortunately, during the service, I received a call that they had accidentally broken my dipstick and would need to call around junkyards to find a replacement. After a few weeks, I was finally told I could come back anytime to get the dipstick replaced and complete the oil change. What really disappointed me was the way the situation was handled afterward. When I asked about a discount due to the inconvenience, one staff member told me I would receive 20% off. However, when I came in, I was charged full price for the oil change. The employee checking me out was kind, apologized, and said they'd speak with the manager. The manager then came over and told me there would be no discount or free oil change and said he didn't understand why I would expect compensation when they replaced the dipstick for free. But replacing the dipstick for free was simply correcting damage caused during service. He eventually offered a $10 discount for "next time" instead of resolving the issue then and there. I like and appreciate most of the staff, especially Hazel, but the manager's handling of the situation left a bad impression.

    Scott Sherman Auto Care

    Scott Sherman Auto Care

    (24 reviews)

    Greenwood

    I cannot emphasize this enough: do not take your car to this shop. Please do not be fooled by the…read moreYelp/Google reviews or the polished website like I was. I'm guessing the shop was recently sold or they pay people to publish reviews for them, because I had an absolute trainwreck of an experience with this place. I'm not being hyperbolic when I say this is one of the worst experiences I've ever had with a business. - They do not work with insurance, even if they claim to. - Took five weeks when they quoted me one. - Didn't call me ONCE in five weeks to update me about anything. - Stonewalled the insurance and didn't call them back. My car was vandalized the first week of May when someone drilled a hole into my gas tank, so I called around to five local shops for estimates. Scott Sherman was the cheapest, by about $200. So after I confirmed with Michael that they worked with insurance directly, and specifically State Farm, I arranged for a tow. I gave them the number for the insurance claims department and they quoted me one week to turn the car around. I let them know I needed to have it back before the end of May. I call in after a week and ask if the car is ready. They said they couldn't get ahold of my insurance after trying repeatedly so they'd call again. Naturally, didn't call to let me know. A few days go by and the insurance still hasn't heard from them, so I gave State Farm the shop's number to call directly. My insurance agent tells me that the shop won't call them back and only seems to pick up when they call from a different number. When I called, Michael said "oh you want to talk to the other guy but he's in the bathroom right now." Strange - he seems to have been in the bathroom every time I call. Two more weeks go by, and dozens of calls later, Scott Sherman hasn't even started working on the car nor have they filed any estimates with State Farm. At two points, the claims department called the shop to walk them through the B2B submission process. My agent confirmed that they didn't submit anything, despite telling the claims team they did. It's the end of May and Scott Sherman won't return my calls, work with the insurance, and still hasn't replaced my gas tank. At this stage, I'm worried they don't even have my car, so I stop by after work to ensure my car is really there. I go in to light a fire under them and they tell me their computer hasn't been working but they can get me the quote the insurance has been asking for. Interesting that they knew exactly what I would ask about before I even had the chance. Thankfully, my car is still there, but excuse after excuse and they say the car will be done by end of the week. We're well into June at this point, and I'm starting to look up legal options to prepare myself. My agent calls me and says they can either tow the car to another location (at my expense) or just pay up front and hope that insurance will pay based on the shop's estimate. They finally finished the car the second week in June and the insurance fully reimbursed me, not even three days after getting my car back. I understand being a mechanic near a big city must mean you deal with some difficult people but that's no excuse for the way these guys conducted themselves. Do NOT be tricked by their website, the reviews, or the prices they quote if you're looking to have your car repaired quickly and especially if you're hoping to involve insurance. TERRIBLE.

    I am lucky enough to live in walking distance to this great shop. I have been coming here for the…read morewhole four years that I've lived in Greenwood. The service is unbeatable. The humor from the staff is top notch ;) they do an amazing job and the prices are fair. They are great in communicating how the car is doing if you leave it there for the day. They never try to upsell you or tell you something is wrong with the car if it isn't. Plus the signs in their lobby are hysterical but seriously. Great spot. Highest of recommendations.

    My Mechanic Automotive - My Mechanic at dusk

    My Mechanic Automotive

    (137 reviews)

    Bitter Lake

    Finally, a Shop You Can Trust…read more I know how stressful it can be to find a reliable automotive repair shop, especially after dealing with bad experiences in the past. Trust me, I've been there and I don't tolerate the nonsense. I was hesitant to give another shop my trust, but I'm so glad I took a chance on My Mechanic Automotive. This shop came highly recommended from a former neighbor three years ago, and it has completely exceeded my expectations. Dave and his team are thoughtful and thorough in everything they do. I have an older SUV (over 10 years old) and this is the only place I go for repairs other than oil changes. Over the years, I've had belts replaced, batteries installed and complete inspections done. Every single time, the pricing has been fair with absolutely no price gouging. Dave really knows his vehicles and it shows in the quality of work. What also impressed me is how well Dave treats his employees--you'll notice the BBQ out front, which speaks volumes about the culture here. I can't recommend My Mechanic Automotive enough. If you're looking for honest, reliable automotive service, this is your place.

    Professional, conscientious,, efficient, fair, honest, and pleasant. I highly recommend David and…read morehis team of mechanics at My Mechanic. They know cars, really care about your car, and treat every customer with care and respect. Niot fancy, just excellent quality service and people.

    Loyal Automotive - autorepair - Updated May 2026

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