I've been going to Lake City Autoworks for years, and always recommend them. They do a topnotch job, fare pricing, and are always nice.

BE AWARE OF UPCHARGING DIAGNOSTIC TESTS + POOR CUSTOMER SERVICE I had a very negative and stressful experience at this shop. I took my car in for an issue I clearly explained: broken hoses due to visible coolant leaks onto pavement and spraying coolant everywhere under the hood. Despite this, they insisted on performing expensive diagnostic tests (compression leak, dye test, and pressure test) that I thought were unnecessary. They gave me an estimate of $750 to replace the 2 broken heater hoses. I told them I'd call them back to authorize repairs after I speak with the mechanic who had replaced the radiator hoses in August 2024. This mechanic quoted me $225 to replace all 4 heater hoses, since they tend to age together. When I called Lake City Autoworks back, they told me the work had already been done even though I never authorized it. Instead of acknowledging they had made a mistake by completing work I never authorized them to do, they gave me an ultimatum: pay the $750 or allow them to reverse the repair and reinstall the broken hoses, but I was still stuck with $500 for diagnostic fees, which was never discussed or mentioned to me upfront. I tried to contest the fees, especially because compression leak and dye test are usually done when suspecting head gasket failures, and pressure test is usually done when there might be occult leaks. My car showed clear, visible coolant leaks, so I thought a visual inspection was all that was needed to confirm the diagnosis, especially since I could see/photograph the broken hoses without getting underneath the car. Nothing I said mattered, so my car was being held hostage by their 2 ridiculous choices. I had to ask a friend to speak on my behalf because I was completely frustrated and pushed into fight-flight-freeze mode. Whether it was because I threatened to leave a 1-star review and report them to the BBB, or because my friend was a male, but they offered to zero out my account. Through my friend, I was able to tell them I was willing to pay the $225 (though my friend relayed "$250") as quoted by another mechanic, but I wanted to speak to the service writer and the owner, after we all cooled down, because I wanted to find out what happened that caused unauthorized work to proceed and whether they routinely upcharge by adding unnecessary diagnostic fees. Surprisingly, they shut down all further communications, stating "we're good, and we've moved on." In essence, when I requested to hold off on my repairs until I could speak to my mechanic, they ignored my request, and when I requested to discuss what happened to cause all emotions to fly sky high, they declined my request. In between, there were some shady business. I would NOT recommend this shop to anyone. They lack transparency, engage in upselling unnecessary services, and provide poor customer service. I went to them once for a repair that they couldn't find the parts for, and for an oil change ($116, the most expensive oil change I ever had on my 1998 Camry). They do have good reviews and a few not-so-good-ones. Just be aware: this type of experience is potentially in the mix. I hope you catch them on a good day! NOTE: posting this on YELP b/c Google reviews mysteriously disappeared. read more

I took my car in my beat up car. To do some general services and they told me everything I needed to know to fix it up. Colby and Carl helped me out a lot to. Very communicative and trustworthy, would highly suggest these guys ! read more

Lake City Autoworks - Auto Repair Near Me - Seattle, Washington

I had my brake replacement over there with more than 1000 bucks and ever since then, my car has lots of noises when I steps brakes. I send it back to check again, they asked another couple hundreds for balance issues, and the problem is still there. Send my car to another auto repair and the maintenance said the brakes were incorrectly installed and it's the reason to cause shaking and noises. read more

I have been to Late City Autoworks a few times and always have found them to be attentive and diligent. I did a little price-shopping on a repair (replace back-up sensor system) and found their price to be very competitive (maybe a couple bucks more but I couldn't walk home from the other shop so the convenience was a win). My only complaint is that as a small neighborhood business it occasionally suffers from its own success and sometimes it can take at least a few days to get an appointment. But better that than the other way around! I highly recommend Lake City Autoworks. read more

This shop is a friendly shop but there are a couple issues I have when I took my car here, it took me getting my car inspected by another mechanic a year later to realized the issue. Around last year I came in for my car to get inspected due to vibration when accelerating, and I suggested that it might be an engine mound because I already had work done on this car by this very same shop, without the issue being resolved. They decided to check for themselves which was ideal because they are professional and they ended up confirming it was the engine mound. They also replaced other parts for my car before but it didn't get rid of the vibrations when accelerating which led me to believe it was the engine mound. Today I went to a mechanic to get my car inspected and they pointed out that the engine mound wasn't put on properly and wasn't secured/tightened. I spend over $1,000 at "lake city auto work" just for the part to not be put on correctly. This was the second time I came to "lake city auto" where I had other work done to the car, and spent quite a bit of money, and I find it odd that they would over charge a returning customer for work that hasn't been done properly. The new mechanic replaced the part that "lake city auto work" apparently replaced and now the car drives like new. In conclusion, I'm disappointed that "Lake city auto work" would tell me they replaced a part that has not been done properly which caused me to think the car had other issues and caused me a lot of money due to lack of quality of work and misdiagnosing. It also makes me suspicious what other things they done on my car that hasn't been done correctly, because even after the first time I got my car worked on there, the car still would have slight issues which caused me to come a second time to get engine mound to get "replaced". Even after getting engine mound replaced, "lake city auto work" suggested to replace spark plugs, and coolant temp sensor for another $1,000 but I'm glad I didn't take them on that offer because the new shop was able to fix that issue the engine mound, coolant temp sensor and spark plug for well under $1,000. Despite all these issues, at least they was friendly about it... read more

Carl and his team are the best! Honest mechanic, so RARE! Wouldn't take any of my cars anywhere else! He's busy and usually takes a few days to get in, takes great care of my cars. read more

I try to do my own auto maintenance, but I'm no expert, and recently I was stumped by a belt squeal issue. Lake City Autoworks diagnosed that the starter I'd replaced myself 6 months ago was prematurely failing. Their customer service is excellent. They were clear and direct answering all my questions, and I decided to let them replace the starter this time. They went above and beyond, even handling the old starter's replacement under manufacturer's warranty for me so I didn't have to take it back to the store myself, and all I paid was a very reasonable rate for labor. I had my car back running as good as ever after just a couple days. If you're looking for an honest mechanic who won't rip you off, try this place! read more

Trustworthy, responisve, and reasonable. Have taken our cars here for 7+ years. Highly recommend!

Great team with honest customer support and options for repair. We've been going for years and keep coming back. When you find a great shop with honest people, you keep going. That is the team at Lake City Autoworks. read more

I took my car in for an oil change here. I had read the reviews. They are very thorough and were able to tell me also that my coolant was just 'fine', so that saved me money. The other part? They vacuumed out my car! I loved that since there are no commercial vacuum stations near Northgate. read more

I was recommended Lake City Autoworks by an acquaintance, and I am glad I decided to go. I called on a Monday and was able to get a Tuesday morning appointment for my AC that wasn't working. I dropped off my car on Tuesday morning and they were able to identify the issue very fast and shared an estimate with me. Because it was the same issue I had a couple years ago, they recommended I call the last shop I got my car serviced at to see if there was a warranty. The warranty from my last shop had expired, but I appreciated the thought of the Lake City Autoworks employee to recommend this, in case it could save me some money. They ordered the part and began service on the car once it arrived at noon. The service didn't take as long as expected, and they really hooked it up for me. They are right by a Starbucks, so I just walked there and did work there while they serviced my car. I appreciated how communicative the employee I worked with was, and it really seemed they had my best interests in mind - not making the most they could out of me. You can get a 5% discount by checking in on Yelp, also, which helps out! I had a very positive experience and they have earned me as a customer again. I'd recommend Lake City Autoworks to anyone. read more

Up north? Need your car fixed? Look no further. Are you suspicious of mechanics like me? Always think you might be getting ripped off. I suggest Lake City Auto Works. With a long tenure in Lake City, they have a good reputation. I experienced it myself when I brought my car in unannounced one morning asking for a full brake job and got it back at 4 PM the same day - done well and done right. I have since returned for engine work and it was done on time and on budget (and this was an expensive timing chain job that another garage had messed up). read more

Lake City Autoworks - easy to spot - Auto Repair Near Me - Seattle, Washington

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Carl and his crew really saved me. Electrical issue would stall the car at any moment without warning. Towed the car in and drove it out without problems since. Simple, efficient, and advanced problem solving. I'd recommend this experience to anyone. read more

I've been using them for 2 years now, once my 2 years of complimentary Toyota service was done. Since I work from home, I don't put the amount of miles for the next oil change in the amount of time specified on the next service sticker. They let me know one time to go by mileage instead, which saves me money in the long term, by not bringing in the Tacoma more frequently than necessary. I had my first non-oil change service for uneven brake wear, and the estimate was accurate, and the truck drove better. They even followed up with a text, and can recall my truck from memory when on the phone. read more

I just got a used car inspection done by Lake City Autoworks for some additional peace of mind and I had a great experience with them. Stacy was able to get me scheduled very quickly and I was able to pick up the car the next day, when it was convenient for me. She gave me a few items that I should address at some point in the near future, but she didn't try to sell me on any unnecessary services or products. Hopefully I don't have to take my car in for repairs frequently, but when I do, I'm confident that they'll take care of me and my car! read more

I wish I could give Lake City Autoworks more stars. We were very loyal to another auto repair shop closer to where we live. I had called them and asked if they could give me a estimate on repairs... I felt the price was tad high so I called Lake City Autoworks for a estimate. To my surprise it was close to THREE HUNDRED DOLLARS LESS. Guess who repaired our vehicle?? lol. It only took them one day to do the repairs when I was told by the other location it will take up to three days. They did a FANTASTIC job and have ever since that time. They always get me in and out quickly. The people who answer the phones are always very nice and informative. They can usually work on my car the same day I call too which is nice. This place put our faith back into auto repair shops. THANK YOU LAKE CITY AUTOWORKS FOR CARING ABOUT YOUR CUSTOMERS! read more

Best. Car repair shop. Ever. I've been coming here for years and have recommended it to all my friends and family, who now share the love as well. Really, finding such an honest, welcoming, and helpful mechanic is like finding gold. They'll always go above and beyond to help out and never, ever are just trying to get money from you. Absolutely recommend Karl and the entire team. read more

I have been bringing my car(s) here for servicing for about ten years. Karl is the best. I had a 1991 Mercedes and he knew so much about this antique where to get parts how to repair just about every part of that car. That's impressive. He always gets it right the first time and I never have to go back for a follow up. He is an honest and ethical small business owner and I trust him completely. I am a loyal customer and I'm sure he has many more because that lot is always full of cars and he is really busy. I highly recommend Lake City Autoworks for all your auto servicing needs. read more

They try to cheat you out of money. They don't care about you as a customer. I used to go to them and moved away. Then moving back to the area they are the last on my list. read more

My car ran out of battery nearby, and Karl the manager suggested that it would be cheaper to buy an AAA membership instead of them finding a third party to tow the car. Then once I got the car to Karl's shop, he was able to squeeze me in and change the battery within a couple of hours! I highly recommend Karl and his team, as they are friendly, professional, honest, trustworthy, flexible, and really care!! They were so good I just had to give a review!!!!! Thanks Karl!!!! read more

I have been coming here for over 20 years, The service is always top notch as are the repairs. I now come from Everett to bring my cars in for everything from oil changes to repairs. Karl and his staff always seem to fit me in even I on last minute emergencies which is a life saver most times. Recently I dropped off my truck as the Water pump was about to die and not only did they get me in right away but they looked at the other elements around the water pump and replaced the Hoses and Thermostat since they had over 100,000 miles on them, if they had not thought of it they most likely would have gone out on my recent trip to eastern Washington. Always complete repairs, done right the first time and worth every penny. Don't even think about going anywhere else. read more

These guys are the epitome of what I look for in a mechanic. When I call, the gal that works in the office remembers me, and knows what she's talking about. The technicians are capable and experienced. They managed to fix in no time what two dealership service centers could not. They are friendly, yet professional. Despite my vehicle still being under warranty with the dealership, I take my vehicle to LC Autoworks so that it gets done correctly, quickly. read more

Despite being booked up for a couple weeks as all shops in the area were at the time, Lake City Auto Works was able to diagnose and fix the issue with my car's engine electrical within 5-6 hours of me asking them if I could bring it in. This saved me my money by preventing additional cascading problems and saved me the trouble of having to figure out other transportation options and a later less convenient pickup time. Everything when as smoothly as car repairs ever can, so I'll return to LCAW in the future. read more

they replaced my parents VW jetta wagon air filter and cabin filter. My parents purchased both filters on their own. they charged 140 for replacing both filters. i went on youtube watched video. it literally takes 5 mins replace each one. seriously? i dont know if this is rip off. your call read more

I've come here twice for oil changes and have had them completed quite efficiently and always with very friendly service...But just FYI, I definitely can't speak for anything more complicated than an oil change. I appreciate how much effort they put into getting the job done when they know you're waiting for your car, rather than coming back at a later time. It's nice that they have chairs in their office especially for people who would rather wait for their car than have to find someone to drive them back/forth. The only thing that is a little bit of a bummer is that they are definitely a smidge more expensive for just an oil change, but they do take a look at your car as a whole and let you know if there's anything of concern. For someone who doesn't know very much about cars, I'm grateful for someone to give me an honest opinion and do a good job in the process without being condescending or pushy. For instance, the first time, they pointed out that I needed new tires pretty soon (having not replaced my tires in over 5 years) but they didn't at all try and pressure me into getting them there. This last time they mentioned I may need a new belt the next time I need an oil change but said I should probably have that looked over when the time comes rather than immediately getting it changed. If I were staying in the area, I would definitely continue to use them for all my car needs! read more

My truck started making strange sounds on the way back home to Anacortes. I pulled off at the next exit googled highly rated mechanics near me and was directed to Lake City Autoworks. It was closed but Jared was working late and cheerfully assisted me with getting an evaluation scheduled. The following day I received a very thorough evaluation of the problem from Karl the owner for which I paid a fair price. If I lived in the area I would use them again. read more

When my tenant who is in her early 20's said she had an accident,her car was towed to these guys, and they gave her a huge estimate I assumed they were messing with a naive girl. She'd walked away from the accident, how bad could it be. She said they were very nice but I told her I'd call and see what was up. Then I saw a picture of the car and I'm surprised she walked away. I talked to Carl who could not have been nicer. He said that he could work on the car but it wasn't worth it. He did the opposite of trying to gouge, he wanted her to not have them work on it at all. He was completely empathetic, gave some advice on how to get it towed away, warned me about it sitting there for too long regarding parking tickets but said he'd keep an eye on it. I don't know anything about their skills in that they haven't worked on a car for me but when it comes to ethics and empathy I was impressed. Thanks Carl. read more

Once again Karl and his crew out preformed themselves. I have been taking my vehicles to him since mid 2000s, Always quality work at a fair price. I will continue to use his services as long as I need car repair, I know I can always count on Karl and staff. read more

They're so busy that you'll need to make an appointment a day ahead! Great service at a great price. Had a routine maintenance check and oil change there and it was quick and smooth. They even called me when the work was done! read more

We've sent our daughter here with her Jeep on more than one occasion and each time we are impressed with their helpfulness and honesty. We don't live in Seattle and we know how hard it can be to find a trustworthy repair shop (my dad was in the auto repair industry for forty years). We are so grateful to have this shop to help our daughter when her Jeep has issues. read more

We needed a new clutch for a hybrid Civic. It was a pleasure doing business with Lake City Autoworks. On the initial phone call, they were aware of the special tool required to disassemble the special clutch assembly and advised us that they already had one. The price was very fair and the work was done very quickly. read more

Good job, Yelp, you've identified another great business. My car window track broke, meaning that my window would slide down when I drove (not what you want to have happen when it's raining). Luckily, Lake City Autoworks was able to order my part and replace it the very next day. I also called around to other shops and looked online, and the quote Lake City Autoworks gave me was right on target. Karl, the manager, also alerted me to some other things to watch out for without trying to upsell me, and talked to me like an intelligent person, rather than talking down to me (i.e, he did not mansplain things to me). I definitely will go back the next time I need something fixed! read more

It seemed like I needed an urgent repair, and I didn't want to go back to the place I had been going, so I started calling around. I ended up stopping by Lake City Autoworks thinking it was at one of the places I had called. I asked for the person I had spoken with at another business, and Karl told me that I could find that person down the street. I thought that was very decent. I remembered seeing good reviews of Lake City Autoworks, though, so I asked for a quote on the service I needed and was given a very reasonable number. So I scheduled service for the next day. There was a bit of a delay on the day of service, but I am very satisfied with my experience. For me, it comes down to trusting not only the competence of the Lake City Autoworks but also trusting that they're honest and fair. I'm grateful to have found my new service station - a place where I don't have to worry about skill or price. read more

Very dissatisfied with the quality of work from this shop. Maybe there's a lack of respect for the customer going on at this place. If you want to waste your time and money and get stressed out then this is the place for you. read more

With the worst luck, I had a flat tire on the afternoon before Thanksgiving. They were swamped but still squeezed me in and got it fixed quickly. I've had other work done by them and never had any issues. I highly recommend them. Thanks! read more

My old car was overheating and both LCA and I did some troubleshooting. They put a lot of effort into figuring out what was wrong with the car, and finally replaced the head gasket and other necessary parts. I saw the engine block when the head was off, and it was very rusty inside they cylinders, and they did a fantastic job cleaning it all up and getting everything sealed up. The car runs like it never did before and I am sure happy. I brought every one of our vehicles in and they did a great job every time. The only vehicle I didn't bring in, caught fire and burned to a crisp, and they would have figured it out quickly if I took it in for servicing, and I would still have that vehicle. Lesson Learned. read more

I've used them for an oil change and a 30k maintenance on my car. They have great prices and great service!

I talked to someone on the phone who was very friendly and knowledgeable. He was able to diagnose the car's problem over the phone and order the replacement parts before I even got to the appointment. His diagnosis was correct and the job took 2 hours. Everyone working here is very nice and just gave me the feeling the car was getting top notch care and I was getting a fair price. I'm new to the area and I am relieved that I have found my long-term mechanic. read more

I am inspired to add my experience at Lake City Autoworks. I have been using their services since about 1991. As a woman, I had been had by mechanics before; so I had acquired enough understanding to know when I was being treated honestly. I always have been by both Ron Hand, the owner, and Karl the manager. Before Karl was the manager, he was the lead mechanic. When my older car needed an engine replaced, he found a rebuilt engine for it. Fortunately, it was on warranty because after installation, there was a problem. The same thing happened with the next. The third engine worked as it was supposed to. Karl only charged me labor for 1 engine even though he had installed 3. That in itself is remarkable, but the thing I remember most is his kindness throughout an experience that must have been very frustrating for him. I agree that it is possible to get an oil change for less money, but I find it worth it to go to Lake City Auto works because, even though I am on a very tight budget, based on their thoroughness and my history with them, I trust them. read more