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    Elko Auto

    3.4 (56 reviews)
    Closed 8:00 am - 6:00 pm

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    Random bolt used in place of where manifold stud should be

    WORST EXPERIENCE I HAVE EVER HAD WITH A REPAIR SHOP!!! (See photos below) Please do not take you vehicle to this unprofessional and incompetent shop. I brought my vehicle in with an exhaust leak issue and was told that I needed new exhaust manifolds. They completed the "repair" and charged me an additional 6 hours labour and for $400 worth of parts that I had actually brought in myself. Then things went really south. Only a few days later while driving home to Canada the exhaust leak reappeared and was worse than ever. I called Kevin and he instructed me that since I could not return to their shop I should take it into a local shop and have them diagnose the issue - and if it was a result of their work they would cover the new repair bill.. So I took it to a certified professional local repair shop. They were quickly able to diagnose the issues and were actually laughing at the insanely incompetent work by Fearless. The issues include: - Fearless noticed the leak was a result of rusted and broken manifold studs and rather than using $50 worth of new studs, they reused the rusted old studs that would inevitably break leading to the same issue (literally lasted a few days) - Random bolts were used in place of studs that could not be properly torqued and also were bound to fail - The manifold gasket was improperly sealed resulting in a blowout (see attached image) - They charged me 12 hours labour when the other shop was able to complete the repair properly and extract all studs in 4 hours... - They charged me $400 for parts that I bought myself and took OVER ONE MONTH to refund me and numerous phone calls asking where the money is - Told me to take it to another shop to diagnose their faults and then when I provided them the details and account from a professional mechanic they were completely unwilling to issue any sort of refund IT IS ABSOLUTLEY DISGUSTING THE WORK AND CUSTOMER SERVICE PROVIDED BY THIS SHOP. BOTTOM LINE - I TOOK MY VEHICLE IN TO HAVE AN EXHAUST LEAK FIXED AND THEY PERFORMED A HALF ASS REPAIR LEAVING ME WITH AN EVEN WORSE ISSUE. THEN WHEN I PROVIDED THEM CONCRETE EVIDENCE OF THE POOR WORK THEY WERE COMPLETELY UNWILLING TO ISSUE ANY SORT OF REIMBUSMENT. THE WAY I SEE IT IS THIS SHOP STOLE $2000 FROM ME.

    2019 Subaru BRZ
    Alexis S.

    I had a front splitter and side skirts installed by Kevin and his crew and they did amazing ! They worked exceptionally fast and managed to fit me in on a tight schedule will definitely return for future work

    Jacquelyn C.

    Where do I start, these guys not only do outstanding work but their customer service.. I'm talkin legitimately care! Kevin opened up shop and got me in within hrs of callin. when i picked up my bike Kevin showed me/ educated me on how to properly check my fluids! not 30 sec of pickin up my bike I get cut off at a intersection and lay my bike out. I call Kevin and he's there within mins. takes me and the bike back to shop, luckily mostly cosmetic but personally takes me to pick up new mirrors and tail lights, fixes it right there and sends me on my way!! I'm honestly glad these guys were with me throughout my first lay out. shit was scary and they not only took care of my bike but me. I have never been to such a wholesome shop, I felt like family the moment I walked in! These guys are top notch in every way, definitely recommend and will definitely be doin business with them from now on!!

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    6 years ago

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    10 years ago

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    Mark T.

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    10 years ago

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    Mark T.

    Helpful 4
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    7 years ago

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    12 years ago

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    8 years ago

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    11 years ago

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    8 years ago

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    11 years ago

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    9 years ago

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    10 years ago

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    10 years ago

    We needed a car and went to fearless and got a great deal. Kevin is a great guy and really helped us out. I'm happy with the car we got.

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    Mark T.

    Thank you for your business! We're glad we exceeded your expectations.

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    7 years ago

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    28
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    10 years ago

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    Mark T.

    Helpful 4
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    10 years ago

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    12 years ago

    nice friendly staff and fast service. thanks guys for helping us out and letting us make payments and the body work. came out great

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    Page 2 of 2

    Ask the Community - Elko Auto

    Review Highlights - Elko Auto

    A HUGE shout out to Kevin and the crew at Fearless Motorsports in North Phoenix.

    Mentioned in 30 reviews

    Read more highlights

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    Fantastic, Honest, No Pressure place to find and buy a 2 to three year old, well maintained used…read morevehicle! If you come in with your own bank financing, enterprise will work with what you have and not try to sell you a higher interest load package like other well known car dealers in the area. Special thanks to Todd And Sam, who went the extra mile to ensure we got the car we wanted! We would give enterprise card sales and the staff at this location 10 stars if Yp allowed it! We have no hesitancy recommending this location for your used vehicle purchase. Thank you Todd and Sam!

    I don't even know where to start with this review.... Stay away from the Enterprise on Mill Street…read morecar sales. I went to the lot and heard wonderful things about them. Yes the cars are pretty much retired rentals but the maintenance should be top notch. I thought purchasing from them would be a good thing, and a trustworthy thing. I have always rented my cars from them, never again. Don't be fooled by it they don't do shit to the vehicles prior to selling them. They do not do any maintenance to the cars at the correct miles things should be done. No tires are replaced, missing clamps, pulled front bumper, fluids bone dry, no floor mats, and not even a full tank of gas in the car. Yet you leave the lot a car that can seize up and ruin a engine. How is that good customer service? They are not willing to do anything to the cars, not one thing to please a customer or ensure them that it will not be a problem. They just want $$$$ and you to be stuck with a shit car. Ya, they have a 7 day return policy which is a total red flag. When you return it to them they attempt to charge you 200.00. If a customer has to return a car it is for a good reason. Why after you do a loan would you have to pay to return it? Completely disgusted with the team (Corey Amos), an management (Carlos J) when it comes to good customer service. What kind of manager is Carlos? What do his team even now about selling cars? The audacity he had to sell us a crap car. We had to back the next day to get our money back, then they were eager to fix it. Even so desperate to attempt to offer us another car... Come on seriously a non maintained vehicle and I am supposed to feel good about getting into another car? Extremely disappointed and beyond words to express how shitty that office is to customers. They have these so called accounts with Tires Plus and Pep Boys for all services. Wondering how many times they actually take cars there.

    Elko Auto - usedcardealers - Updated May 2026

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