Val Halla - Another positive review. Had Brad check out the loud left wheel area sounds. At first he thought it would be a new bearing = about $350.00. When he went to do the job he discovered a loose wheel that was not torqued tight = $50.00. These guys are amazing. Highly recommend. Dr. G read more

A shout out to Nick at Val Halla. Repaired driver side window with new motor. Went the extra mile since the first new part failed. I've been with Val Halla for 20 years. I have experienced amazing expertise. Thanks Nate. Dr G read more

Brad "The Owner" is an Expert Automotive Engineer. He can build cars from the ground up and knows cars (especially vintage vehicles) like the back of his hands. He does things as simple as oil changes up to rebuilding motors and full drive train restoration. His prices are very reasonable but the most important part, you can trust him, he will not do work any work that is not required, he is honest and reputable. Ignore those other reviews.... they are usually people that want "FREE" work and will complain about anything! He can fine tune a 2018 SS Camaro......or re-build the top of an old 90 Dodge Ram D-150 and change out a bad clutch. Come here, you won't be sorry! There is NOTHING this guy can't do.....known him for a LONG TIME :-) read more

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I needed to get some fluids changed and have my truck checked out before a 2000 mile road trip. I check the reviews on Yelp and Val Halla came out on top. I called them up and they got me in the day before I was to leave - perfect! Now - understand that while I'm no mechanic I do know my way around engines, drivetrains, etc - especially on my own vehicles. One of the worst to things you'll find with many mechanics is: 1) They BS you about what is wrong with the vehicle 2) They upsell you on work that needs to be done. I brought my Excursion in and neither of these two things happened. Heck, I thought some other things needed to be changed before I brought it in and they told me 'nope' - I had plenty of time. I appreciate that in a major way. Honestly is not the norm in this business and this is probably why Val Halla has such high reviews. Pricing was EXTREMELY fair. I was very happy with the work done. This is one of the only places I'll take my vehicles in for work now. There is pride in the work being done and it shows. Please understand all these 5 star reviews are legit - these guys (and gal!) are awesome! read more

I'm not sure why there are so many positive reviews for Val Halla Auto. I found them to do subpar work and I didn't feel that there was value. I'm thinking they weren't as honest as some reviews would suggest. For me they caused more harm then good. I'd look around. read more

The search for an honest mechanic is over. Finally I have found an auto repair place with honest automotive technicians. As a woman and a car owner for over 45 years, I have been ripped off by numerous mechanics all over America. At Val Halla Automotive Service, I receive quality service at a reasonable price. They have never tacked on additional costs and, rather than suggesting repairs, Dan Olsen just tells me what he can do and lets me decide. They do a great job, right the first time, and usually it was done expeditiously. Dan runs a honest business (his dad was an honest logger) and he is always concerned about his customers needs. I simply would not go anywhere else to have my PT Cruiser serviced. Val Halla's not much to look at - a one chair waiting room and a framed photo of Clark Gable, circa 1940 on the wall - because Dan and his crew care more about cars than decor. Dan has always been honest about what needs to be done, what could wait until later, and he has given me a fair price. After stopping in just once looking for a place that would service my 2005 Chrysler PT Cruiser, I left feeling that my car was in great hands, and I wasn't disappointed. Overall, Val Halla provides high quality service for a reasonable price. And they're really nice too. For those reasons, I will continue to bring all of my car repair business to them. "An auto repair facility you can trust." I never thought I would utter that phrase. What I love most about Val Halla is that I can trust them. They don't "sell" parts, in fact, with my older vehicle, there are times when Dan has advised me to skip a repair because it's too expensive. I have always been kept informed during the course of repairs and have always been happy with their service. It's nice to know that there is an auto repair business on Gentry Way in Reno that provides honest service. His technicians are all highly qualified; they know what they are doing. If you love your car, it's in good hands here! If you want it done right the first time, Val Halla is your place. I had an air conditioning problem with my car and spoke to three local repair shops. I said I wanted a Freon recharge but wanted NO air conditioning check. (That's because I have a failed $500 fan and I can't afford the repair.) One place quoted me $125, the other quote was $135, and Val Hall quoted me $40. (It ended up costing $40.15 but Dan blew off the 15-cents.) Val Halla diagnosed the problem quickly, did the repairs for exactly what I was quoted (pus 15 cents) and I am now able to drive around Reno with blessed air! Great Service. When the Chrysler dealership closed its doors, I was very pleased to learn that Val Halla had a mechanic whose family owns three PT Cruisers. I am a female who drives a lot. I need reliable transportation and can't afford to have my car tied up for long periods of time. Dan Olsen is an honest businessman who treats his customers well. I would not go anywhere else as I have found a gem in Val Halla Auto Repair. read more

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They're the shit yo! Very nice men and very nice job! I would recommend them to anyone !!

Do not use this shop. I spent A LOT of money here and got burned. They seem like nice old school mechanics. But they will smile while they lie to you and pretend to be "on your side". You don't know me, but you can trust me more than them. Do yourself a favor...there are a lot of other shops in this town. Choose one. Better explanation forthcoming... read more

Long review, but worth reading if you are serious about your car! Very happy with choosing Dan at Val Halla. My 2001 Honda Accord needed a new timing belt & water pump. I took it to a recommended mechanic (Independent Honda), who quoted me $875 for the belts and another $75 for new spark plugs, a total of $950 before taxes. I didn't have the money and my vehicle sat on the curb for the last 3.5 months (it was winter anyway so i drove my dad's truck around). Well it was time to have the work done, but I still couldn't swallow that much money, so we started calling around. I called 4 places... each had quoted less than the original, about $500-$600, (Dan quoted $579.00) with one quoting $775. I also called the dealer, just for sh*ts and giggles, who said it would be $1300. So I took it to A Master Mechanic, who had done work on my sister's car and my dad's truck. They had quoted us $450-$550. However, they called me back and said after looking at the vehicle, it would be more around $775.00. Well, I wasn't happy about that, and took it to the two other cheaper ones... Vinny's first, who said he'd do it for $520.00, but didn't bother looking at the vehicle and seemed a little miffed that we had come in on a Friday afternoon... (not expecting to leave my vehicle, but just wanting to talk to someone!). So then we drove to Val Halla and I'm soooo happy! We told him the story of A master mechanic changing the price and wondering if there was some reason for that... he asked if it was a regular Vtec engine, and we said yes, and then he said he would come and look at the vehicle. He did, and he still quoted us $579.00. He was extremely straightforward, polite, and professional. He gave us the quote in writing and we would bring the vehicle in that next Monday. When we talked to Dan the next day, he said that it was less than what he quoted and was going to put premium spark plugs in, which I was happy simply because Independent Honda made me believe that was another $75.00. When we came to pick up the vehicle, the total ended up being just under $550.00. I was completely ecstatic, considering I felt I had saved myself several hundreds of dollars by calling around. Dan showed us the old parts and explained what and why he replaced the plugs. I will bring my vehicles back here for any work I need done. read more

My daughter and I were visiting Reno, to visit the University of Nevada, Reno, from the Bay Area. Our Volvo XC90 started making a horrendous noise on the way up there, and thankfully we nursed the car into Reno. A stressful situation to say the least! Having never been in Reno, I had NO idea what I was going to do. I awoke at 5am, and the first thought that popped in my head was "check YELP". Val Halla was the repair shop that jumped out at me. I mean, an auto mechanic with 5 stars and not one bad review? Is this even possible? I called at 7am, and spoke with Dan. Thanks goodness he had time to check my car! I explained that I had to be at UNR for a tour, and asked we could walk there...."No way, I'll give you a ride". Took car to Val Halla, got a ride from Dan, had car repaired at reasonable price and made it home to the Bay Area safe and sound! Thanks to Dan and the ValHalla mechanics. Side note: I mentioned to Dan his AMAZING Yelp rating....his reply, "It's really not that hard" I'm assuming what he meant by that was; treat people fairly and honestly, and it will be appreciated. BINGO! read more

You usually don't see a lot of 5 star places with 100% 5 stars.... it usually makes a person a little skeptical but you just have to try them to believe it. Honesty is the best policy, but usually not one that mechanics hold to. However, these guys break the mold. My husband and I went here and basically gave them the go ahead that leaves mechanics seeing $$$ : We asked them to take a look at the car and tell us if anything was wrong before our big road trip. When they performed the basic oil change and break checkup we asked for, they called my husband to let them know they hadn't found anything wrong yet but they were inspecting further. Amazing: They checked in with us! Couldn't believe it... Once they were completely done they called my husband to let him know they didn't find anything unusual and didn't come back with a big list of things they thought we needed to fix. I was amazed... As a person who knows nothing about cars (not a ditzy woman, but this is my husband's area) I would feel safe coming here without risk of being ripped off, misled, or pushed into things I don't really need. What a wonderful little local business! read more

I have an old X3 which needs brake service and finally I find Dan, the owner of Val Halla. He's a nice person, trying to let me know how he will solve my problems without selling me what I don't need. I'm so happy to have all four brakes changed with a reasonable price. And thanks to take me a drive. Just make a call and give Val Halla a chance, I think you will not regret. read more

I had to repair my engine after having it seize up on me. I called around, and Dan at Val Halla was the ONLY shop in town to take the time put together a formal quote for me. The pricing was cheaper than the ball park pricing all of the competitors gave me, and the company he works with to get remanufactured engines offers a great warranty on their parts, far better than anything I was able to find on my own, or the shops who gave me ball park estimates and ball park information on the repair. When I first met Dan, the day I brought my vehicle in, he was very kind and professional, and gave off the vibe that he was honest and trustworthy. He outlined all of the repairs he expected to have to do, listed some possible repairs he may have to do if the engine was too far gone, and even kept all of the parts for me to inspect (I know this is the law, but I have not had a mechanic ask if I wanted to inspect them before). When I said that it was fine, I believed him when he said how bad it was, he got a big grin on his face and insisted because I had to at least be curious. When he showed me, it was evident that this is Dan's passion. He lit up while showing me the problems in the old engine, and when showing me the new stuff he put in. It was obvious to me that he is one of the rare people who have managed to find themselves doing exactly what they love. I would highly recommend this mechanic to anyone who wants or needs one that they can trust. As a side note, Dan is also one of those rare mechanics (in my experience) that has a good personality (read as, is not socially handicapped). read more

My vehicle needed 100k preventative maintenance. Dealership wanted $1400. I called 9 shops with estimates from $780 to $1400 with most over $1100. When Val Halla gave the lowest estimate I was skeptical. I read the five star yelp reviews and positive feedback from previous customers. I was sold. Made my appointment and got me in within a day. It was positive reassurance when a local auto supply chain store employee assured me Dan does wonderful work. Dan was a pleasure to work with over the phone and in person. Shop is no thrills and located by the Atlantis Casino. This means low over head and cheaper prices. There were no surprises, no hidden costs and no pressure. He called mid day to give an update and had the car back when promised. I was thrilled to get a written warranty with a 12k 12 month coverage at ANY ASE shop. I also checked the DMV website and he's a licensed shop and a clean better business bureau record. All the licenses are in the shop. He's too good to be true. I'm simply amazed I found Dan. I highly recommend. read more

In this great country of ours, we have three types of mechanics: the great mechanics, the OK mechanics, and the douche bag mechanics. I can now say I have dealt with all three types, Val Halla being one of the few great mechanics that exist. If you were to take a gander at my previous review of a mechanic I dealt with in Southern California, you might understand my contempt for mechanics in general - especially one that has such good ratings. So, one might find it reasonable when I say that I'm hesitant about believing the reviews of 11 random people I don't even know. However, rest assured that this shop is GREAT. I think everything that everyone else has said has been accurate to the thousands degree. In the last week or so, I've taken two cars there for two different issues, and I've been satisfied with the results each time. I took my 2003 Passat in because I had 8 inches (8 inches too many) of play in my steering wheel. I've been putting this off for quite some time as I feared the worse - a $2,000 dollar repair bill replacing every component in my front end. But, a few hours after I dropped it off, they called me and said that the outer tie rods were worn so badly they couldn't tell what other components in my front end would be bad - so with a quote of around 390 dollars, I told them to go ahead. They told me that they would get the tie rods replaced the next morning, and if that fixed the problem, get it aligned (if time permitted) and I'd be set. I didn't hear back until Monday, so naturally I was a bit apprehensive about what the results were of installing the outer tie rods. But, when I got the call Monday morning, I was relieved - nothing else was bad and I could come get the car. They asked if I wanted them to look at the check engine light (which goes back to the previous mechanic), and I told them an abbreviated (well, I thought it was abbreviated at least) story. However, I wanted them to look at my AC and figure out what was wrong with that. Dan really didn't want to venture too far into the AC system - my guess is that a car with the electronic climate control, and the problem I gave him, made him use his better judgement and decline to look at the problem. I was a bit disappointed at that, but he recommended another facility that specializes in Air Conditioners. So, Monday morning I dropped off my boses Honda. He left it up here after a family emergency and hasn't had time to drive it back to Socal, so we use it as the "out of towner" loaner car. Needless to say, its a dust collector. However, a few weeks ago an out of towner was driving the car and mentioned it overheating, and I drove it out to the SF over the weekend and it overheated as well, so I decided it would be a good idea to take it in when I picked my car up and have them check it out. As another reviewer stated, they were extremely informative, and showed me one of the tie rods they removed from my Passat, which had a 1/4" of play in it. He said both of them were like that. Everyone I spoke with has been extremely friendly, although I think I've spoken to Brad the most - but either way, everyone is very friendly. They aren't pushy, they don't try to up sell, and they do exactly what you want. As far as the Honda was concerned, they called yesterday and informed me that they did a pressure check, but that it didn't reveal any leaks or bad seals, and suggested that the thermostat be replaced. They finished it today, and I'm going to be going tomorrow morning to pick it up. But again, they didn't try to give me a bunch of crap about what was really wrong. They didn't tell me the water pump was bad, and that I should replace it along with the timing belt. So, the bottom line: Everything that everyone else has said in the other reviews I think is true. I won't hesitate taking my car to Val Halla for any mechanical stuff. I'll try to stay away from the electronic stuff, because they seem to like the mechanical stuff a lot better. I'm working on a punch list of things I want done to my car, and I'll probably be taking my car back once a month, or every other month to get this punch list taken care of. I'm not going to bother with any other place in the Reno/Sparks area for brakes, suspension, belts, etc. You aren't going to find a spacious dealership service department here. These are people who live and breath cars. But, I'd rather take Val Halla over the dealership any day - and I'm sure the other reviewers would agree. I was satisfied with this place enough to recommend it to a co-worker who was having problems with his car - but it turned out he needed a new battery. I was also satisfied enough to give them 5 stars ... which doesn't hold true for a lot of places I go to. So, the real bottom line wrapped up in one sentence: If you have car problems, you shouldn't considering bring your car here ... you should just DO IT. read more

Of the 3 mechanics that we took our van too, this guy really knew his stuff. We took our van in for a pre burning man tune up and the previous mechanic assured us that we were good to go. We got there and it broke down so we had to be towed out of black rock city all the way to Reno. Of the list of auto shops burning man reps gave, we decided to outside of that list and chose Val Halla. What a great find! They were quick and they actually fixed the real problem. Our BM van is still humming along with no problems. :) read more

The guys are back again for another spot on performance. My old Mustang has 188K on it and started driving like sh*t Would barley start, wanted to stall, bad idling. You don't take a 16 year old car to the dealership so I yelped on Thursday and found these guys and made an appointment for Monday. Dropped car off 8:30am Monday morning. Dan called me 12:45 pm I expected to need to rebuild the engine. Nooooooooooope. After some tests - I was essentially running an 8 cylinder mustang on 6 cylinders says Dan. All that was needed was to reattach a vacuum hose which had shaken off its mount. He put in a new screw with some locktite tested again and seemed good to go. Cost was $131 - I can afford that. Right he was. I picked up the car and sped off - just like it always does! Oh, and don't expect to SEE a dealership when you pull in - this is an auto repair shop that does great work for a great price - not a showroom! read more

I took my car in because I was having a series of odd issues with it. They kept it for a few days, and then finally got back to me saying there was absolutely nothing wrong, reassured me and basically brushed me off when I voiced further concerns. The issues continued, so I finally took it into another shop, only to find that they had somehow missed a massive internal leak in my engine. So not only did they make me feel like I was crazy, but they missed something that the other shop found in about half an hour. read more

The guys over at Val Halla are some of the nicest, most patient and informative mechanics that I've ever had the pleasure of working with, and given the mechanic world at large, that's a pretty rad thing to be able to say. I've brought my car to them for routine maintenance and each time, its been returned to me quickly and for much less than I used to pay elsewhere. They've even made sure to call and double check that the price of a part was ok with me. I recommend this shop to everyone that needs a friendly mechanic for a change. read more

We had an issue with our driver side window. It was 12/30, and 10 mechanics in South Lake Tahoe said they would be busy until 1/3/17. Then I call these guys and a half hour later windows fixed for $230. Great job. read more

We took our 10 year old car into Val Halla with a variety of minor complaints. He sorted through what was important, what wasn't important and fixed it for about a 1/3 of what I expected to pay. It's our off road car so it needs to be functional and reliable, but not necessarily luxurious. He got that immediately and did a perfect job of triage. I'd recommend Val Halla in a heartbeat! read more

These guys are great. As someone said, these guys are some of the nicest, upfront, incredibly informative mechanics you'll ever meet. I simply needed a top-up of the ATF for my civic hybrid. I talked to a very friendly & helpful rangy guy in his 40s (possibly Dan?) who did exactly what I asked for w/out trying to sell me on other services (while noting that I should take the car in soon for oil/ATF flushes - in other words, he would have had pretty legit reasons to try to get me to do more there, but I'd been clear I needed to get a move on). He made a point of showing me how to do it myself - before i could even ask him to - which was really great. As a woman I often have to deal with mechanics who assume I know nothing & have no interest in learning (and the odd guy who won't even look me in the eye), and I love how much this experience was the complete opposite. Then there was the price - he suggested just "a couple bucks" b/c it was just a little fluid & cheerfully said it'd been a nice break. I gave him $4 (would've been more if I'd had more bills in my wallet b/c I was so pleased) and he seemed happy with that. $4! Can you imagine what jiffy lube would have charged? So: this place is great, great, great. Obviously really honest guys, which is a gem. I'll be coming back anytime I'm in Reno & have anything that needs fixing or tweaking. read more

Dan and his team were amazing. My radiator gave out on me the day before I needed to head to California. I phoned Dan in the AM and let him know my situation. He said the schedule was full, but to bring the car over to see what it needed. His team diagnosed the issue, Dan ordered the part and said it would be done by the end of the day. It was and the car works great! This even occurred on a holiday. I left very satisfied and I know where I'll be taking my car in the future. For what it's worth, this is also not the type of place that will "talk down to you" or make you feel like a complete fool. They are kind, hard working, fair and fast. Most of all, they do great work. I was extremely pleased with my experience. read more

Excellent service. I had just moved to the area and needed my car repaired to pass smog. They diagnosed the problem and had me back on the road with a passing smog test in less than 48 hours AND for $40 less than they had originally quoted. The only reason it took as long as it did was because they needed to borrow a special diagnostic machine from someone else. The only downside is that they are very busy. They will definitely try to work within a time frame if you ask for one, but it is just two guys who get a lot of business. If you are able to wait to get in to see them, however, the wait will be worth it. I will be taking my car here for maintenance whenever possible. read more

Brad is the best. Honest, friendly, efficient, no up sell. I've been doing business with them for years and have always been happy. I would recommend them to anyone that needs auto service. read more

Best place in Reno. Dan and his crew are fast, efficient, professional and honest. The work is always quality. The prices are usually lower then the competitors and they always show you the parts that they replaced. My wife and I have been using Val Halla for a number of years now and wouldn't think of going anywhere else. In my opinion, the last honest car repair place in Reno! read more

Came in here and they took care of my issue in less than an hour. They were professional. Took my right in and handled business. I would definitely recommend this shop for anyone looking for honest fair work and prices. read more

Very honest, affordable shop! Stopped by during a road trip to have our 2003 Astro assessed due to check engine light coming on and O'Reillys code meter saying cylinder 1 misfire. Mechanic was quick to assess the problem with another shop doing a botch job on a spark plug wire install. Took about an hour for new wires to be delivered and put on correctly. So happy mechanics and shops like this still exist in this world. THANK YOU Dan and Valhalla Automotive! read more

Being a young woman and going to an auto shop alone is scary, Dan and his crew take that away. I was given nothing but respect and honest reports and work. Pricing was beyond fair and everything was broken down for me to understand. Dan and his men saved me a lot of money in the long run and I would recommend anyone and everyone in the Reno area to come here! A special shoutout to brad who has helped get my car up and running on many occasions. They work fast Nd are kind and have squeezed me in to help out multiple times. If I could give an extra star I would! read more

Last month we towed our car here due to an engine issue. We were greeted by Dan who was very helpful. We didn't have an appointment, and he was honest that they wouldn't be able to fix it that day - which I was fine with seeing as it was a Friday and the start of a long weekend. The following week they figured out what was wrong with the car and fixed it. I was so scared of the cost, but it wasn't too bad (could have been way worse). We are new to the area and will be using them for future car repairs. Great service and very honest. read more

I read many of the reviews on various auto places in Reno. I have never been more disappointed by a Yelp recommendation. It is almost as if all the reviewers have been paid. I actually asked my second tow operator about Valhalla because I was confused how it could have such good ratings and be SO bad. He confirmed that he had heard many bad stories about the service. Lets start from the beginning: Wow my car hit 100k... time for a service in a new town, what to do? Research leads me here. I take my car in for an appointment. "Same day" they say. I call back at 4:45... response is "oh it's that late already? by the way we broke something while we were replacing your belts. It's going to cost an extra $70 to fix and you can't drive with it broken." Ok... I give them the benefit of the doubt. Maybe it was going to break eventually? A week goes by and my car is just gushing oil... like scads of oil. I check my oil levels and they are low. Add more oil, go see my mother who tightens the oil cap under the car (yes my mom is the best thanks). Driving back from my mom's house the car overheats. I have it towed back to Valhalla again. They take a week to even call me about it. I keep calling and no one has any info on what's wrong. As a side note... the mechanic is attempting to use the key on my ring that doesn't have a chip in it to start the car. "Sometimes it just doesn't start" he says. Another week goes by and my car has miraculously been fitted with a new radiator and temp gauge. All is well? I look under the hood and the overflow tank is still missing a cap. "Can I get a cap for this?" I say after driving back. The owner was nice and gave me a cap free of charge. Ok, maybe I won't write a scathing review. Wrong. Two weeks or so later (a.k.a. tonight) my car overheats again on the same road. I get towed back again, this time to my house because there is no way I can wait two weeks to hear back about what is wrong or be charged too much for work that didn't fix the issue. My car worked great before I took it into this place. If I could give it one star I would. Probably have to sell my car for scraps? /cry read more

Always great service and honest and do a great job. Best place in town! They always did better job then anyone else in town!

I needed work on my car, read the reviews on 'yelp' and was impressed by their 5***** ratings all across & thought I finally found a shop that I can trust! As a woman I've been taken to the Automotive Hall Of Shame quite a number of times and was so happy. As it turned out, I was charged $51.- to clamp a hose and was pleased to get off so easy. Later that day I noticed lots of leak spots on the carport cement & I took it back. Now I was told it's the Turbo and since it was a Thursday, they would call me as soon as they had some pricing ideas, of course it would be thousands and I didn't want to wait a whole weekend, so, I would get a call next day, Friday. Well, THEY NEVER CALLED!!! But, as it turned out, my car nearly died the very same day ((-; Next day I called the shop down the street from me, they asked me some questions over the phone, it was determined the car could be driven the short distance to the shop, and $300.- later (not THOUSANDS) my car was fixed!! Oh, btw: the hose this shop clamped & charged me $51.- was put on wrong, the O ring ended up missing and that's what caused my car to 'blow up' & lose all power. So, in conclusion, I don't know how they've accumulated all those 5***** ratings, but they are not getting one from me!!! In fact, 0***** if I could manage! read more

I tried Valhalla because of the excellent reviews I read on Yelp. I am always leary to take my car to a dealership because I think repairs are often done unnecessary making me pay more than I should. I had a mechanic at my work that took care of my car - when he left I really needed to find someone. I will look no further. Dan at Val Halla is a pleasure to work with. I scheduled an appointment a week out thinking my Chevy Tahoe could withstand a few more days. I had been negligent aside from regular oil and filter changes for a couple of years. My vehicle was overheating and needed a few checks as well as an irritating whine on acceleration and deceleration. I called Dan prior to my scheduled appointment and he happily made time for me that day. He called within a few hours after I dropped the car off with the diagnosis, cost and time frame. Everything was done as promised and he even went so far as to discourage me from a repair that might not be needed and that we should just "watch it". The price was fair as I am always happy to support private business and I will always happily pay for a honest job well done. When picking up vehicle all of my old parts were available for me to inspect however I didn't feel the need but very much appreciated the option. The invoice was all hand written which I also appreciated. My Tahoe is running great. A new water pump, hoses, coolant, temp housing, tensioner pulley etc. Will watch the power steering. I am happy to have taken my vehicle to Dan at Valhalla and will continue to do so as needed for routine maintenance and repairs. Thank you Dan. read more

I have been very disappointed in the service from this place. Dan promised to diagnose my startup/running problems on my '68 Ford Galaxie, but when the car would not start up a few weeks later after having the tires changed (and not having been driven), he said I would have to have it towed back to his shop for him to help me. I asked if he would help finance the tow, since the problem pretty obviously had something to do with his work, but he refused. He insisted that none of what had happened was his fault, even though I found the battery poorly connected as well as the carburetor, which I had explicitly asked him to check the connections on. Would not go back to this shop unless I were offered a refund or at least a free tow. read more

Came here because of good reviews. Spent over $800.00 for oil leak repair and new battery and alternator. Got truck back and passenger side airbag on dashboard looked like it had deployed and they tried a fucked up hide a job. Of course they denied anything happened even though it's quite obvious the dashboard being raised on that side~ they claimed maybe the "sun" did it (this was in the winter days), now today I'm getting the oil changed on the truck and tech shows me that they didn't use the right oil plug! Shady, dishonest and over priced. I Will NEVER BE USING THIS SHOP EVER AGAIN. read more

Company provided poor service in repairing problem with the car creating new problem of almost equal value in cost that was over 930.00 initially. read more

Val Halla is a one person business, who came highly recommended to me by my manager after Auto Motion tried to pull a fast one. Haven't had him do any major repair work (toca madera) yet, but did a comprehensive check of my car at 99,000 for a fair price and with honest advice about needed repairs. read more

They could not diagnose a failing alternator. I had to figure it out myself and wound up replacing it myself.

Hands down there is no other place in Reno, that you will get better service work or be treated right, they are no frills and straight up on what needs to be done, they don't throw extras at ya, Dan & Brad are top notch and their work is stellar, I only take my cars to them for work., if you take your car somewhere else, for work you're gonna get pooched. read more