Can I give this place 5 stars for NOT working on my car?? Let me explain -- my car had been making…read morea noise like an RC car running out of juice and the guys at the auto part store said the alternator was going out. Lovely. I had called a few places around town and ZZZ was able to (A) get me in right away, (B) provide a precise quote for what I thought was the issue over the phone and (C) make me feel immediately "safe" with them in that first call. When asking if I wanted refurb or new parts, the price was about $150 difference. I originally said new, but they advised me about the warranty on refurb parts and not to feel scared of it. I appreciated that they didn't just take my money. Once I arrived, I told them about the previous convo at the auto store and they did some diagnostic tests, all while letting me stand there and watch. About 10-15 minutes later and some dusting stuff off they're like...nah you're good. If anything I needed a new battery, but they said even that was in pretty good shape. They offered to install that for me if I wanted, but basically said that I could just go. Since then, my car has been totally fine! A less ethical place could've easily just cheated me, charged for XYZ or installed a new alternator anyway. So they didn't really do work on my car this time, but their honesty 10000% earned my business for the next time a problem arises.

My 2024 Kia K4 was brought to the diagnostic with no start after the engine did not start…read more The crew ensured that they had the right equipment to the new model year and went ahead to conduct a systematic check-up. The results were described in a clear manner and I was provided with a clear outline of the further steps. The diagnostic work was of good quality and did not have any unnecessary additions. Pricing was negotiated beforehand and the final price was in line with the estimate which was fair value of the service offered. The process was generally well-organized and clear, and I would go back in case I require additional help.

Honest and personable. They provide quality work, straightforward answers, and maintain one of the…read morecleanest shops around. I recently moved to the Truckee Meadows and needed my front brake pads changed. I almost made the mistake of going to a chain tire-and-auto repair shop, where they insisted that not only did my pads need changing, but my calipers did as well, and quoted me $900. This was unwarranted; my calipers were perfectly fine, and my Jeep only needed new brake pads. Fortunately, I found Russ, an honest and skilled mechanic. Since then, I have taken my Jeep to Russ and consistently received excellent service. I highly recommend Russ and his team.

Very knowledgeable and skilled mechanic, quickly identified the root cause of the problem and…read morerepaired it. I'm very impressed and will go back to Amaru Automotive anytime I have automotive problems in the future. I highly recommend this shop!

Honestly, I had a really good experience here…read more Nile was the one who initially helped me and recommended starting with a compression test first instead of jumping straight into expensive repairs. That really stood out to me because it showed they actually wanted to make sure the engine was worth fixing before spending more money. After that, Clayton took over and continued helping me through the process. He explained everything clearly and kept me updated the whole time. They found multiple issues like intake leaks, an injector problem, and a radiator leak, but I never felt pressured to fix everything at once. I really appreciated that they worked with me and let me prioritize what I could afford. I ended up fixing the main issue, and the misfire is now gone. The car is running much better. Repairs aren't cheap, but I felt like they were honest and transparent throughout the whole process. Communication was great, and I always knew what was going on. Overall, I'd definitely recommend CoAuto if you're looking for a shop that actually explains things and doesn't pressure you into unnecessary repairs.

Nobody enjoys car repairs especially big ones. But the team at CoAuto definitely made the process a…read morelittle easier to swallow with walking me through things. They take pictures and video to show you what things actually look like vs what they should look like. Also big shout out to Nile whose unusual rep for repairs, he's super communicative with where they're at. The shop also has a couple loaner vehicles which came in clutch when I had to get my timing chain fixed. I was able to still get to and from work. The staff here is super nice and I feel like they care for my car as if it's their own. On my last repair they asked if they could hold onto my car for another day cause they weren't satisfied with where they got it and wanted to double back and tweak a couple things to hopefully give my car back in as best condition as possible.(this wasn't any extra cost). I also love doing my oil changes here, they check a bunch of other areas of your car while they do the oil change and give you a rundown of recommended fixes. Also if not they have never pressured me on any fixes which eases my mind. Pressure sales in the auto industry feel fake and dishonest to me. Also, they give your car a quick wipe down of the consoles and vacuum as long as your car isn't full of stuff. It feels nice to get your car back a little cleaner than you gave it to them.

Great Communication and service I highly recommend…read moreSunshine. My motorhome drives so smooth now

This business and this team run like a well oiled engine! Everyone plays a part, yet everyone shows…read morekindness to each and every customer. My favorite is Kalinii!

I chose to try out Arrow Automotive because of their great reviews and responses to their reviews…read more I was not disappointed! I called to make an appointment for fluid exchanges as my car is nearing 90,000 miles. Before they scheduled the fluid exchanges I requested, they offered to do research to look into my specific make, model, and year to ensure that the items I was asking for would be due and pertinent. They called back within 10 minutes, gave me the research the found, and suggested a transmission exchange service and brake fluid exchange. I dropped my car the morning of my appointment and they were done before 2:00. This is the first car shop I've been to that doesn't smell of oil and tires. And the men behind the counter were dressed nicely in button down shirts with ties. They explained what the services would entail and what they should help with. And boy did my car sound and drive better than she has in a while! I recently went online to schedule an oil change and it was the easiest scheduling platform I've used. I even was able to get the day I wanted! Thank you for your exceptional service, care, clarity, and honesty. See you all soon for my oil change!

I needed a torque comverter in my 2001 GMC 2500HD. I got it…read moredone for LESS THAN HALF of what I was quoted. $4,300 vs. $1,890.

Overdue review from earlier in the year I took my BMW I8 to them for suspension work. Frank and his…read moreteam took extra special care and attention to detail in servicing my car carefully changing required parts in a professional manner with reasonable rates, and fast turnaround. Our conversation about the project gave me confidence he knew what he was doing, did the research to properly plan and prepare the work needed, and was very straight forward about the whole process. I am happy to know where I can take my cars to from now on and will be back when my car needs service.

Frank and the team are amazing. Our Mazda had a major issue (coolant leak) that rendered the car…read moreundriveable. They got us in immediately, and within 24 hours the car was fixed, they walked us through the issue with patience and clarity and their price was very fair, hundreds less than the dealership would have charged me. The car's running great and we couldn't be happier :)

Had my breaks replaced. Everyone was nice and they got me in right away. They even checked in a…read moreweek later to make sure everything was still doing good.

They are the best very reasonable and honest! They tell me so much information about my car and I…read moredon't get overcharged! I've been coming here for over 15 years!

I was really wowed by the service that Tom and his amazing crew provided in each of the last two…read moreservices I received from Hi Tech Auto. first was the exhaust installation and second was the replacement of two seals on the differential of my 2002 C5 corvette and replacement of tranny fluid and diff fluid. In each case I thought the quality of service was outstanding and I was impressed by how quickly everything was done and the reasonable fair price of the service. I can't recommend this company highly enough, bravo guys!

Perry saves the day! yesterday we drove from bay area to Carson city to visit my grandma who's on…read morehospice. on the way in the middle of the mountains our car starts acting like its going to poop out. freaking out and nervous with our three kids in the car, we drove very slowly and came to town. urgently we were looking for a place that would be open on memorial day and nothing was. desperately we called a few places in the morning on Monday and nobody answered. just as we were at the auto parts store using YouTube to see what tools we needed and going to try ourselves, Perry calls me back saying he had a missed call! THEY WERE Freaking OPEN! we got back into the car and drove straight to Reno not knowing what to expect. Perry was so kind and understanding and knowledgeable. he squeezed us in and we prayed it would not be too expensive. Perry explained everything to us and we knew ethey were doing a full point evaluation. it would be at least an hour so we went to the casino to eat and wait. we got the text explaining everything that they saw and then a very patient and kind technician called me to explain the most important things to get us home safely without spending too much time or money today. he explained the importance of everything thats still needed and gave tips on what to do in case one thing that is minor goes wrong. he even put thw more saturated coolant in just in case we needed to add water after taking it up the hill and with traffic and heat today. Not only were they a God send to us, they also asked us about the memberships we had tat could get us a discount, i had no idea they offered that and it made the entire experience so much better!!! im not from around here but I highly recommend Hi Tech automotive, I would happily send anyone i cared about to them, becasue they seem trustworthy and efficient, not to mention smart and reliable. If you're looking for a new mechanic, try them out! 10/10 highly recommend and 1000/1000 grateful for them deciding to be open today. i would have missed a flight I have for work tomorrow morning and my kids school and work, and my husband work as well! I cannot explain how much gratitude I feel and how if Perry wouldn't have cared to call a potential customer back, we'd be trying to do the work ourselves and probably cussing, fighting, and stressing out! Thank you again Perry and team. you guys are the true heros today and i am telling anyone who listens about this!

Our CV axle broke while we were on vacation in Lake Tahoe -- right after a massive snowstorm buried…read morethe entire region. Not exactly ideal timing when you're traveling with your family. I reached out to several mobile mechanics through Yelp on Thursday evening, and Jim was the only one who responded initially. He was able to schedule us for Saturday afternoon, which was critical since we were supposed to head home that day. Another shop didn't have availability until Monday and the other high rated mobile mechanic was out of town. Because of storm-related commute issues earlier in the week, Jim ended up arriving around 4pm instead of noon. Totally understandable given the conditions. He worked outside in freezing weather and never complained once. Jim was incredibly friendly and easy to talk to. He was great with my wife, my son, and even let our dogs jump on him and give him kisses. Despite the tough conditions, he got the job done and got us safely back on the road with a solid new CV axle so we could make it home as planned. I'd hire Jim again in a heartbeat. Highly recommend.

My cars battery was faiing and alarm randomy kept going on and off…read more I first took my car to the auto shop that has worked on my cars in the past. After 4 days in their shop, they called and said they replaced the battery but could not stop the alarm from going off and on. I asked them if they could just pull it out and they stated it was to complex so I picked it up and brought it home. I reached out to The Mobil Mechanic and he said he could fix it. He came out a few days later. He started working on my car soon after he got here. He was very polite and knowledgeable . He was showing me different things as he was discovering problems with codes. Why I can't give him 5 starts is that he spent 2 hours on the car and said he finally fixed it then he said the aftermarket alarms are not very good and I would most likely have problems pop up again in the future. He said I would just take out the Alarm. I told him go ahead if that what he recomended however, Why didn't he tell me that earlier? Why work on a car to fix a problem then after it is fixed tell me I should have it taken out. Also if you hire him you might want to ask him what the hourly rate is before he starts. I was shocked and I guess shame on me for not asking him before hand.

I always feel confident that my car has been thoroughly checked, even with just an oil change.read more

Leo is honest and professional. When asked about service per mileage he always researches and gives…read moreyou an honest recommendation. He will not perform service that is not needed. Great customer service, patient and knowledgeable. The waiting room is comfortable and clean with two restrooms for customer use.