The most INCOMPETENT garage I've ever encountered. We brought our Subaru to Greg's for a simple brake fix. Immediately after their "repair," the tires reeked of burning rubber and the car shook violently on the road. When we returned, they blamed "faulty calipers" -- the same calipers they had installed -- and refused any partial refund, stating they "DON'T DO REFUNDS." What reputable shop refuses refunds for unsafe, poorly done work, especially on brakes that can seriously injure or kill?! We went back a third time because the brakes still made noises at every stop. Instead of inspecting anything, Greg took my husband on a "test drive," speeding to 50 mph and slamming the brakes in a whiplash‑inducing stunt meant to intimidate rather than diagnose. He insisted the brakes were fine. They were not. Soon after, the front wheel made a loud metal‑on‑metal scraping. A second opinion from another shop confirmed our fears: Greg's people had done the worst brake job they had ever seen. They even questioned whether the "new" calipers we paid for were new at all -- the brakes looked two years old, not two months. Greg has ignored calls, refused refunds, and offered zero apology. He only responds to Google reviews. The customer-focused values he advertises on his website are nowhere to be found in his actual business. I'm warning others: DO NOT RISK YOUR SAFETY OR YOUR WALLET at this shop! read more

Came to Greg's to diagnose and find a coolant leak on my truck. They got me in quickly and they have great customer service, including a drop off ride service so you can get to work or back home (note, they don't offer a pick up ride service yet, but they should!). I didn't like how they charge a $180 diagnostic fee, whether they find an issue or not. In my case, they couldn't pinpoint my exact coolant leak but they found other lingering problems that needed fixing, so I appreciated that. They are on the higher end for fees, and I haven't came here enough to know how good the mechanics are, but they seem fairly good so far. Moral of the story, I'll come back. read more

Greg's Garage is a pleasure to work with. They worked on my Dodge Dakota as soon as I arrived. Very prompt service. When you have an appt. they are always ready for you. No waiting. The detailed safety report regarding my Dodge was complete and easy to understand. There are reasons why they have been around for so many years. Competitive pricing and always fine service from Jeff and the "gang". In just a few hours they had everything completed. Explained everything that was done. Jeff is a pleasure to work with. Very patient, understanding and listens to my concerns. Thank you so much Jeff. read more

Had vehicle "inspected" by this shop after an accident. Specifically instructed them to provide an analysis of damage and recommended repairs in order to determine if the vehicle was worth keeping. Was told damage was minor but vehicle needed new hoses, brakes etc. A couple thousand dollars later my son picks up vehilce and it immediately overheats. Sent vehicle back to Gregs and was then told vehicle had been in accident and front frame was jammed into the radiator. Greg's stated our son must have wrecked the vehicle after the repairs were performed. Heres the thing, our son was with us OUT OF STATE for the holidays the entire time until he took possession of the vehicle which failed immediately. Pictures of the vehicle are EXACTLY the same as when Greg's sent the original estimate and recommended repairs. STAY AWAY read more

I got a flat on the way to work and got towed to Greg's garage because they were recommended by AAA. I am so glad AAA recommended them! They took care of me promptly and were able to get new tires installed quickly. The tires are very nice and not only included a warranty but also roadside assistance and some tire maintenance! They communicated with me through the whole process and made it a breeze! I shall be taking my vehicle there for all my repair needs in the future. read more

Excellent experience with Greg's Garage. This the first time I've used them, but won't be the last. They were fast, friendly and thorough. Not cheap, but good work isn't. read more

Great shop - honest, hard working and care about what they are doing. Found them to be honest when things came up on my old truck, what I could push off for a bit and what needed immediate attention. Great neighborhood shop read more

Great service. Reasonable, honest and timely on the work I have needed. I highly recommend them!

I took truck back 2 days later. They had it all day...Owner says they had no time to check workmanship of who? Their mechanic? Had all day to see 3 cracked EVAP hoses that my next mechanic instantly saw cracked and replaced. Just ended 1000 mile trip and no engine light. Gregs garage is full of Liars and thieves! read more

I took my vehicle to Greg's Garage to check a noise. They kept my vehicle for 6 days. They did not address that problem, but presented me a bill for a long list of unauthorized repairs in the amount of approximately $1,600.00 including a new battery. They did not replace the battery and years later my original battery is still in my vehicle and just fine. The charges were reversed by my bank. I took my vehicle to another garage, and the noise was diagnosed in less than 5 minutes, and it was a power steering pump that was replaced the same day for $500.00. These are the facts, not embellished or exaggerated. read more

I had my lower control arms replaced on my 2019 toyota corrola. I found the work completed by the shop was done right plus you an go wrong with there 3 year warranty on there work. I would recommend this shop. read more

They are not honest about the time there work will be done. It's important that you guys give an honest time frame. We would of just went somewhere else if we known it would take all weekend for a simple brake job read more

Expensive but they do what they say and are very professional Got a new alternator They guarantee their work and I'm out a lot of money but that's life Recommend them read more

"Service you can trust" this is the tag line on the Greg's Garage commercials and website. They definitely live up to and honor those words. After spending thousands of dollars with a so-called quality and reputable and specialized auto mechanics, my car continued to have issues. At my wits end and remembering the TV commercial, I decided to try Greg's. They have fixed my car, for a very reasonable price. Thank you Greg's and especially thank to Mike. You have definitely return and recommend you to others! read more

Greg's Garage is a professional,friendly and honest automotive repair shop. Something rare nowadays in the industry. I would personally like to mention Lance Sims. Lance is very knowledgeable when it comes to cars and trucks and always goes above and beyond what it takes to make the customer happy. I will continue to use Greg's Garage for all my automotive needs. Sincerely- James read more

Well reading the reviews for Greg's Garage, I do agree with people, not so much.... They need new front desk people, the guy I delt with (Jeff) was rude, not to very helpful and honestly needs a vacation... Over priced and completely over rated. People there are qualified shops that don't charge nearly what this shop charges... I have found 3 already... read more

Was charged huge for my starter. Ugh. Competitive market demands competitive prices. The money they have spent on all their commercials would be best spent on customer satisfaction and bringing their prices down read more

My first time at Greg's. I had emergency brake problems and a weird grinding noice which Jeff determined was my compressor. Both are working great now. My van's humming along now like it's new. I'm very happy with the work they did and will be back for my next oil change... and whatever else comes up! read more

We took my son's 2015 Ford F150 to be serviced prior to leaving for college and a long road trip. They told him that the water pump needed to be replaced which we didn't question because it is an older truck. They quoted him over $3,500 to fix a less than $200 part. Talk about trying to take complete advantage of a young person!!! We will never be back nor will we ever recommend this shop to anyone!!! Very disappointing to say the least. read more

Left 3 messages over two days never bothered to return my calls. Went to Pro 1 who did answer my calls and give me an estimate on repairs. It this company can't return calls when I want to spend my hard earned money then what would happen if I trouble with the repair. I will be contacting AAA. read more

I have been going to Greg's Garage for years. This past month I took my truck in for brake squealing. Their report recommended upper and lower ball joint issues, it said my front hubs had play, rotors had hot spots and were warped, and that I needed new brakes and rotors to get the squeaking to stop, and the wheel bearings needed packing. Michael Wraught was my the Advisor that helped me. The report I was sent had nothing on it about price. At a minimum he said I should get the wheel bearings packed prior to getting new tires (which I did need). Upon picking up my truck I asked about the price for the wheel bearings and was told $1,200.00. That seemed high to me so I got a second opinion. The second opinion told me that other than tires I didn't need anything that Greg's Garage recommended. Several days later I got a text from Greg's Garage asking me how the work was that they had done. I replied letting them know that they didn't do any work and that I didn't need any of the work they recommended. I have not heard anything more from them. Needless to say I was very disappointed given how well they used to treat me. read more

Greg's Garage, at last, performed at the level expected. After three visits my coolant system was properly diagnosed and the problem was corrected. I'm satisfied. Thanks to the crew for their patience and professional servic. read more

Best garage I have used in decades! Everyone is very professional, but down to earth. We won't use any other garage ever.Keep up the great work. read more

This is our go to place for mechanical issues. They even helped my daughter to get the warranty to pay for part of the repairs. They give you the old part to show you what they replaced. The best part is the staff are very friendly and helpful! read more

I have a white interior in my car. I let Daylen know I was worried about it getting greasy inside. When I got my car back after my appointment. it was just the way I left it. No grease Not only no grease I could feel how well my car was running after my 100,000 mile service. Like smooth butter only no grease. He also added a $100. Discount I wasn't expecting. If you are in a hurry you've come to the right place, they got me right in. Now me and my car are happy campers. Thanks Greg's Auto! And yes I would highly recommend read more

Greg's Garage - Service list - Smog Check Stations Near Me - Reno, Nevada

Just a quick shout out to Mike @ Greg's Garage. Took a car in with an oil leak. Mike came out and took a peek under the hood. Said it was probably just the drain plug gasket and said to take it back to where we got the oil changed. Sure enough, a quick 5 minute fix and no more oil leak. Mike could have taken the car in and run all the diagnostics just to find the same issue. Appreciate that he was looking out for us. Will definitely get all our business going forward. read more

My car took a bit longer than they initially said it would but I really can't complain because my car is fixed and everyone was nice. I took it in for an oil leak and Jeff called me with the problem and a quote, he didn't even try to upsell me on the other services they're recommending. I had to call back and ask and decided to go ahead with the other maintenance services. I would recommend this place for anyone who is looking for a mechanic. read more

Greg's Garage is outstanding in service, being trustworthy and keeping your car in tip-top shape! Jeff Berrey is who I work with...truly the best! I'm a long time, happy customer who has never been disappointed. read more

honest guys, fair price, and quality work. And for some reason it's making me tell you more because it Hass to be at least 85 characters in order for me to post this. Am I there yet? read more

I drove forward in a parking spot a bit too far and crunched the plastic barrier under my car. I procrastinated in finding a mechanic until I absolutely couldn't put it off any longer. A friend recommended Greg's and I'm so happy to find this place! Jeff got me in the same day I called....they're doing an oil change and tire rotation, too!! THIS is customer service. So refreshing. Highly recommend Greg's Garage. read more

Thanks so much for getting us in so quickly! I had to fly out to Reno to drive my son back home to Las Vegas after a medical emergency. Jeff was able to get us in right away and his car was done the next day. They got it road ready to enable us to safely drive home to Vegas, also, I found a lot out about the car that I didn't know before. I drove home in one of the worst wind storms I can remember, and the car didn't give us any issues at all! Thank you so much Greg's Garage getting my son and I home safely. Health and safety is priceless! read more

As a family, we have trusted Greg's Garage with our Prius and my GMC. Always seemed on the up an up, now the trust and loyalty is broken. I had my 1995 GMC serviced from Greg's garage on March this year, it took almost 2 weeks. I had a appointment for a LOF, and to have my brakes serviced and general inspection of the truck prior to adding a lift from Truckenvy. I have video from Truckenvy showing the new ball joints that Greg's garage installed last July 2020. THEY ARE SHOT. I had Truckenvy finish the job. not including the alignment. I AAA to Greg's garage. More time passes. and I get a call saying the ball joints are fine. After showing Lance, the video Truckenvy took He demanded I look at a copied piece of paper as to how THEY test ball joints. After much loud words, Lance admitted that the reason the ball joints were like that, Is because. THEY ARE HARD TO REACH,........? So just because I had a LOF done on March 11 2022, does not guarantee the grease zerts will be filled or your vehicle even done correctly. As I was attempting to retrieve my vehicle. Lance, told me straight out not to return. I have a 3 year 30,000 warranty with this company, am I totally screwed once it brakes fail, And the cherry on the Sundae. Greg's mech, used different bolts then Truckenvy installed. so Monday I get to have Truckenvy Fix There mistake. Along with no Parking Brake. read more

I have a Lexus GX 460 and Greg's has done quality work at a reasonable price. Knowledgeable staff gets you in and out as quickly as possible, which is a very good thing. I've had brakes replaced, general tune=up and upkeep and everything was done properly. I will be returning for future car needs. They explain things they did to the car inso non- mechanics can understand. read more

I took my car in for an unknown issue so I needed a full diagnostic...scary, but these guys are very trustworthy. The shop is very busy so I had to wait several days for an opening. I had the car towed to their shop and I got a phone call after a few hours saying it was only a minor battery issue. It was repaired and I picked it up the next day. The bill was less than $200. Everyone was professional and easy to deal with. I was so thankful read more

I called Greg's Garage the beginning of Thanksgiving week to see if they could help me to determine why the heat in my daughter's 2005 Mitsubishi Montero was not working. (It's old, right, so why would it work?) They told me to bring it in the next day. Based on my initial phone conversation, I expected they would be done and have an estimate by the end of the following day. I never received any follow-up calls. It ended up being the following week before we picked up my daughter's vehicle. I drove her to work and picked her up from her job at Subway for three days. GG ended up giving me an estimate close to $2,700 to fix her heater. Something about spilled chocolate milk on the heater core. Because of the extraordinary expense, we decided to wait on that fix and potentially save up to have it fixed in the future. Fortunately, someone in the neighborhood recommended that I try Andy's Automotive. Since this was my third time getting an estimate, I was hopeful we'd get a price lesson than GG. I dropped my daughter's vehicle off on Jan. 2 in the early morning at Andy's Automotive and actually caught Andy walking in to work in the morning. By 10:30, Andy called me and said he flushed the heater core and the heat was working just fine. The total cost: $166. Moral of this story: Call Andy at Andy's Automotive. He's not only nice, he is honest and will do what he can to fix your vehicle efficiently and affordably! read more

I don't even know where to begin! Let's start with day one, I took my car in thinking it was a muffler issue and trust me I know how my car sounds. I had an appointment for a diagnostic at 9 so I dropped my car off, I did checked in about noonish and they still hadn't look at my car. By the time I actually heard from someone it was almost the end of the day. Mind you I had to call myself again, I found out it was my catalytic converter. He said he call back with the quote and how long it takes to fix it, I was like I need to know. Well we just went down there and the finally told us, and it was pricey. It took almost 4 days to fix, with it being pushed back and me calling asking for follow up, not getting anything from the shop. Picked up the car and they assured sound was gone. I drove it and the sound was there, called back and asked if we can ride with a mechanic, they agreed. Well the mechanic was cocky and says he knows Chevys and this is how they sound. He did say they are rebuilding one and will compare and call us back, to see if that car had the same sound. Never did!! They were just done with us! Well took it to another shop, and guess what they found the problem and fixed it, even waived the diagnostic! Well I have taken other cars to this shop since, cause they have cared and much better customer service. Don't go to Greg's Garage, you are dollar signs, not a customer. I even wonder if it was catalytic converter problem. read more

***Nightmare scenario. Avoid this place at all costs! *** -very expensive work for a simple job -it took 3 days to flush my radiator coolant and replace the thermosat ($650 total charge just for that). -diagnosis charges are not applied towards repair cost ($175 to tell me what I already knew with an ODB2 scan I did). -was told numerous times my car would be ready only for them to delay again and again. -I showed up at shop At 11am on the final day of the ordeal with mention the car would done by that time. Didn't end up getting the car till approx 1pm and had to wait at the shop. 3 days to flush coolant and install a thermostat! Insane. -when I showed up at the shop the guy in the office said my car was being test driven after the service but my car was still clearly sitting in the parking lot. -was told they needed the car to get to operating temp as a final buy off and that it would be up to 15 miles when in fact my car had a total of over 50 miles was driven by the garage. -from the time I got to the shop 2 hours transpired from the point when they said my car was being test driven to the time I actually got the car back. why keep your customer waiting 2 hours when all you need to do is get the car to normal operating temperature? Clearly they were rushing to start the work at this time Because it doesn't take that long for a test drive. - before I left I inspected their work. A tab holding the wire harness near the thermostat was broken by mechanic and not replaced (Could be detrimental to wiring and function of component if harness bundle is loose). Yes the car is old but the worrying thing was that this wasn't communicated or the mechanic is overlooking a simple check. Things are expected to break with time and I pointed this out to Greg's garage and so they came out with a zip tie to secure the loose wiring after the fact! -finally got on the road to travel home (long trip) and when I fueled up at the gas station 35 miles later I noticed coolant leaking from the area of repair! the clamp on the coolant hose was not situated properly. The coolant was leaking out at the clamp location at a rate of a drop every 4-5 seconds. - I immediately went to a different shop in Carson City and they admitted terrible workmanship by Greg's garage. - The Carson City mechanic felt so bad for me that they fixed the problem by replacing the hose clamp with a better one and topped off and bled my coolant for FREE! This whole experience made me feel very uneasy about the quality of work by Greg's Garage. They did not make me feel at ease at all about what was being done With major loss of trust. I could have had a catastrophic engine failure if I hadn't noticed the coolant leak. read more

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2001 Yukon with 250k miles and original catalytic converters. Had smog issues. Greg's Garage worked diligently to resolve in a timely and cost effective manner. read more

I took my car in to get the air conditioning diagnosed and fixed and my front suspension checked because it was making a grinding sound when I would sharply steer to the left or right as I start to take off. I took my car to Greg's Auto for reasons being that my AAA Membership gives discounts on labor and I heard good things about this garage. Fast forward: After 5 days I get my vehicle back and the starter worked well and everything was in working order. After $1700.00 dollars later. But then... After 20 days my starter was making a low grinding sound again and there was a clicking and grinding sound on my front right tire. The sound wasn't as loud as before but the sound is still there. I called Greg's auto shop and told them about the problems so they advised me to bring it in again so they can check it again since I am under warranty for parts. Well...! I am not happy because they didn't find anything wrong with my car. when I took it back the second time. Now they don't realize that time is money and money is time for me. It's like asking a business to close up for 5 days straight. I haven't taken it back for the third time. I was told to bring it again and test drive it with mechanic in the car with me. The starter would need to be replaced with a brand new one instead of a refurbished one. How frustrating... read more

If Greg's Garage performed half as well as their glowing TV commercials, all would be good,. One starting note: Greg's has expensive labor rates- - also, they not terribly fast at doing work, and as a bonus, they do a mediocre job of standing behind their work. Some background: We had a faulty alternator replaced by Greg's Garage--and the alternator installed had a full 3 year Greg's warranty. After 9 months, the new alternator quit. Instead of cheerfully helping us, Greg's Garage was rude on the phone to us, abruptly, and with attitude, asking, "HOW do you know it's the alternator?" We have been working on car engines since well before these guys were born. BTW - Unlike many auto shops, Greg's has no tow service to even help us get our car back to their place to get repaired. Then, to get their sub standard alternator under warranty replaced -- Greg's took two weeks to fix their error! Their service manager claimed they were 'short handed' - well, Greg's, then have someone on your large staff work overtime.. To top it off, when we picked up our car, it was now filthy. It had sat outside for 2 weeks. Many repair shops at least rinse your car off ,if it has gotten dirty in their yard... read more