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    Elko Auto

    3.4 (56 reviews)
    Open 8:00 am - 6:00 pm

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    Services - Elko Auto

    Auto care

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    Random bolt used in place of where manifold stud should be

    WORST EXPERIENCE I HAVE EVER HAD WITH A REPAIR SHOP!!! (See photos below) Please do not take you vehicle to this unprofessional and incompetent shop. I brought my vehicle in with an exhaust leak issue and was told that I needed new exhaust manifolds. They completed the "repair" and charged me an additional 6 hours labour and for $400 worth of parts that I had actually brought in myself. Then things went really south. Only a few days later while driving home to Canada the exhaust leak reappeared and was worse than ever. I called Kevin and he instructed me that since I could not return to their shop I should take it into a local shop and have them diagnose the issue - and if it was a result of their work they would cover the new repair bill.. So I took it to a certified professional local repair shop. They were quickly able to diagnose the issues and were actually laughing at the insanely incompetent work by Fearless. The issues include: - Fearless noticed the leak was a result of rusted and broken manifold studs and rather than using $50 worth of new studs, they reused the rusted old studs that would inevitably break leading to the same issue (literally lasted a few days) - Random bolts were used in place of studs that could not be properly torqued and also were bound to fail - The manifold gasket was improperly sealed resulting in a blowout (see attached image) - They charged me 12 hours labour when the other shop was able to complete the repair properly and extract all studs in 4 hours... - They charged me $400 for parts that I bought myself and took OVER ONE MONTH to refund me and numerous phone calls asking where the money is - Told me to take it to another shop to diagnose their faults and then when I provided them the details and account from a professional mechanic they were completely unwilling to issue any sort of refund IT IS ABSOLUTLEY DISGUSTING THE WORK AND CUSTOMER SERVICE PROVIDED BY THIS SHOP. BOTTOM LINE - I TOOK MY VEHICLE IN TO HAVE AN EXHAUST LEAK FIXED AND THEY PERFORMED A HALF ASS REPAIR LEAVING ME WITH AN EVEN WORSE ISSUE. THEN WHEN I PROVIDED THEM CONCRETE EVIDENCE OF THE POOR WORK THEY WERE COMPLETELY UNWILLING TO ISSUE ANY SORT OF REIMBUSMENT. THE WAY I SEE IT IS THIS SHOP STOLE $2000 FROM ME.

    2019 Subaru BRZ
    Alexis S.

    I had a front splitter and side skirts installed by Kevin and his crew and they did amazing ! They worked exceptionally fast and managed to fit me in on a tight schedule will definitely return for future work

    Jacquelyn C.

    Where do I start, these guys not only do outstanding work but their customer service.. I'm talkin legitimately care! Kevin opened up shop and got me in within hrs of callin. when i picked up my bike Kevin showed me/ educated me on how to properly check my fluids! not 30 sec of pickin up my bike I get cut off at a intersection and lay my bike out. I call Kevin and he's there within mins. takes me and the bike back to shop, luckily mostly cosmetic but personally takes me to pick up new mirrors and tail lights, fixes it right there and sends me on my way!! I'm honestly glad these guys were with me throughout my first lay out. shit was scary and they not only took care of my bike but me. I have never been to such a wholesome shop, I felt like family the moment I walked in! These guys are top notch in every way, definitely recommend and will definitely be doin business with them from now on!!

    Leigh S.

    I bought a car almost 2 weeks ago from them that I found on cargurus.com The second day the radiator split in half. I had the car back for 2 days and the AC went out. I drive for 5 days in AZ heat. I was waiting this whole time to hear from them on when the part would be in. I called them and told me the part was in, I showed up only to find out they didn't have the part Day 8 they ordered and installed the wrong part...more waiting-about 4 hours...correct part is installed. Day 9 the battery light comes on. I pull into gas station, the mechanic tells me I have no alternator belt. My steering and ac shut down. I have car towed to shop. They refused to cancel the sale, I asked them to buy it back as I am at my wits end. They tell me to take an 1,100$ loss or sell it myself!!! All along they kept telling me what "good guys" they are.

    Spliced wires, oil leaking on valve cover after the gasket was replaced .

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    9 months ago

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    1 year ago

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    1 year ago

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    1 year ago

    Helped fix my ac! Quick and made sure I everything was working before I drove off! Will definitely return for any of my car needs.

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    1 year ago

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    3 years ago

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    3 years ago

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    2 years ago

    Fair pricing and quality products in a low pressure family friendly environment. I would refer my own clients to them

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    3 years ago

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    4 years ago

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    4 years ago

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    James R.

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    4 years ago

    Kevin and his crew are awesome and they do amazing work. I will not go anywhere else for auto repair!

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    4 years ago

    They did a great job. Very pleased with the way they handled the problem . I would highly recommend them.

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    4 years ago

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    3 years ago

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    4 years ago

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    4 years ago

    Amazing service from Kevin! Called on Easter and he answered the phone. Very helpful and knowledgeable.

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    James R.

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    4 years ago

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    6 years ago

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    12 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    4 years ago

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    8 years ago

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    6 years ago

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    9 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - Elko Auto

    Review Highlights - Elko Auto

    A HUGE shout out to Kevin and the crew at Fearless Motorsports in North Phoenix.

    Mentioned in 30 reviews

    Read more highlights

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    I can't say enough nice things about Bravo Transmission. Javier the owner, came to the rescue…read moreagain. The first time he replaced a transmission in my Volkswagen Passat. It was done quickly, professionally and at a fair price. The reason I am posting is because of my Ford F150. My husband and I though we needed a new trasmission. We ordered one from Ford but they couldn't put it in for over a month. I called Javier at Bravo and as soon as the transmission arrived (with in a week) he had it shipped over to his shop and had us bring in the truck. He did a diagnosis and told us that it didn't need a new transmission. He recommended a shop and they did the repairs. Javier is going to take care of returning the transmission and will get us our refund. Saved us a great deal of money. I highly recommend him and will go back to him if ever I need transmission work.

    Bravo transmission installed a rebuilt transmission in my 03 Tundra…read more It did not function properly from the moment I picked it up and I returned it the same day. I picked it up a week or two later after it was finally repaired only to find the same issues. When I tried to have the the shop honour their warranty, I was told they were shortstaffed and could not even try to remedy it for at least a few weeks . After I took it back for the third time I discovered that the owner of the shop was using it to commute to his house and keeping it in his driveway overnight! I suspect he had been doing that for weeks during the second repair as well by the mileage indicated . I have recovered my truck with the help of the police and I am going to request a full refund for my transmission work and getting it repaired by another company.. This supposed 18 month warranty is worth absolutely nothing and this has been my experience. I hope it helps others to make a valid decision on where to go to get your vehicle and transmission repaired..

    Arrow Automotive

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    I chose to try out Arrow Automotive because of their great reviews and responses to their reviews…read more I was not disappointed! I called to make an appointment for fluid exchanges as my car is nearing 90,000 miles. Before they scheduled the fluid exchanges I requested, they offered to do research to look into my specific make, model, and year to ensure that the items I was asking for would be due and pertinent. They called back within 10 minutes, gave me the research the found, and suggested a transmission exchange service and brake fluid exchange. I dropped my car the morning of my appointment and they were done before 2:00. This is the first car shop I've been to that doesn't smell of oil and tires. And the men behind the counter were dressed nicely in button down shirts with ties. They explained what the services would entail and what they should help with. And boy did my car sound and drive better than she has in a while! I recently went online to schedule an oil change and it was the easiest scheduling platform I've used. I even was able to get the day I wanted! Thank you for your exceptional service, care, clarity, and honesty. See you all soon for my oil change!

    Called them ask how long to diagnose a radiator problem…read more They told me 1-2 hours. Fixing the radiator depends on the diagnosis. That makes sense. So I scheduled a 9:00 am appointment for a diagnosis. Took the day off. I got there at 8;45 am. They told me they could not diagnose it till 3:00 pm. I showed them my email with a 9:00am appointment They said, oh most people just drop their car off. Their appointments have no meaning. English words have meaning but not to them. I'm sure you can't tell them most businesses just give me the bill and I pay it later in the afternoon

    Elko Auto - usedcardealers - Updated June 2026

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