I already had a spectrum TV and internet account and we had our phones with AT&t. Decided to change…read moreto spectrum mobile to save some money and we did. AT&t has raised the price many times over all the years. The last was to not recognize veterans and servicemen with a discount and removing the discount for direct pay. Guess the CEO needed a bigger bonus this year. We've had them for many years and we just got sick of it. Dorn was our attendant at spectrum and he was terrific. about price, phone selection and explaining everything. We highly recommend them.

I was late by one day of cancelling service and they wouldn't make an exception. I was forced to…read morepay for a full month even though i cancelled the policy a day after the billing cycle. I requested that they waive the fee d/t it being less than a day but they denied it. Was not happy with their customer advice at all. Would not recommend.

We had frontier about a year ago, the worst internet we've ever had! The tech was awful and sloppy…read more Used black cable on our white walls. Used some sort of gummy adhesive to fill in holes. Looked horrible. That eos box thing was a nightmare. I think that's what it was called. Switched back to spectrum within 2 months. Now frontier keeps sending sales reps to my door, one came at almost 9 at night one time I've told them repeatedly we are not interested. Today another pushy young guy came, I listened to his little speech to be respectful. Told him who we were with and very happy. Not interested. He would not leave. Asked to speak with my son, who just got home from gym, hit the shower, studying for mid term, insisted on coming back. I said we aren't interested. He thought by flashing his Verizon logo, like that would do something. No we aren't interested. I tried telling him I was cooking dinner, kept talking. This guy is more bothersome then a damn Jehovah Witness or one of them Mormon boys. Please do not send anymore sales reps our way! Please.

We went to Verizon to get a new phone and they said they were having a promotion with Frontier;…read moreFree internet service for 6 months. We said yes and verizon told us Frontier would come set it up. We had it set up, and about 2 months in, my husband got a text stating it was disconnected because of non payment. We contacted Frontier and they told us our verizon account was never properly connected with Frontier and we were never actually signed up. So they agreed to remove some of the fees we were charged, but we still had to pay for what was supposed to be a free trial. Then they said our account was now connected properly and we would receive the free trial. Still no free trial. within a month we just canceled. when we got the final bill, there was an early cancellation fee of $75 and an equipment restocking fee of $50. in total our 'free 6 month trial' that was really only about 4 months cost us $230. This felt very scammy.

Chris installed our Starlink Gen 3 system yesterday and I could not be more pleased. Clean and…read moreneat install that works perfectly. I don't know why Yelp shows him only in the Riverside area as he has a location in Malibu. I will definitely use him again.

WOW, we are so impressed with the level of service we have received from this company. In…read moreparticular, Chris. He is so patient and kind in his explanation (not all of us are tech savvy) he also went 100% above and beyond for us in helping to ensure our event had the connectivity we needed to be successful. I will recommend this company to all of our contacts! Chris, you are an awesome human being, and btw it was a pleasure meeting your son today as well. Thank you kind sir, for all of your hard work. May your business flourish!

Daaaaaaayyyyyum this store is off the hizzzle…read more It's an amazing store right off of Holt and San Antonio next to the 7/11 in P Town the store is excellent and it's an amazing place to get a phone This store has great deals and great people full of positive energy come here and bring your kids because they got deallllllllllz

Elizabeth at the Boost Mobile on Holt on June 22nd at 3:58 pm was extremely rude to me and my mom…read more We just went to see if we need a new SIM card for my moms phone and Elizabeth said we do. So we bought one but asked why my phone worked if I transferred my SIM and she just said "your SIM has been in your phone for 92 days" and I said "but I didn't have to buy a new one." She said "Well typically that's not how that works," as she proceeded to put her AirPods in and go on her phone. My mom said "Well looks like she's too busy, let's get out of here," and she talked back, "Well that's your opinion." First of all, she couldn't answer our question, secondly gave us attitude when we found out we didn't need to buy the SIM, and was very unprofessional going on her phone and putting her AirPods in as we're talking to her. Did not seem like she wanted that job and was unnecessarily rude to decent people just looking for help.

Moving, called to cancel. Told we could cancel 4 days later. Cancelled our internet immediately…read moreupon hang up. Had no late bill or charges, paid every month. Will never use again!

This is the worst provider in Yucaipa CA. This is the third or fourth outage I've had in 3 years…read more When I lived in L A county I never had this kind of trouble. I'm dumping this S$&T as fast as I can.

Stupid tech support. Difficult to understand language…read more Scamming people into paying for a business account. Service is "meh". I never had these issues with Spectrum, just slower service. I Googled my issue after being hung up on twice, 4 different tech support reps. All I needed was to unplug my router to change the IP address. If you are working on VPN for work you can't have the same IP address To change it unplug your router and plug it back in.

TRYING TO STOP SERVICE IS LIKE PULLING TEETH! This is a…read morecorrupt company -- I called to disconnect my service 30 days ago-They continued sending bills. I called and told them I didn't need their service again! THAT I had another service provider!! Now they want to play with codes sent to my email or phone - I don't want 3 months free service! Frontier's service has always been sporadic and a pain in the ass~ What a bunch of clowns --- Leave me alone you company is nothing but harressment- YOU WERE CANCELLED 6/14/25

Same old communications business, different day. Frontier…read morepromised me that they would not increase the rate of my plan and they kept that promise. Instead, they discontinued my plan and forced me to a more expensive one. What a slimy way to do business. I'm not saying that prices should never change, I am saying that the way these cable businesses do it is sketchy. They know it and everyone who is a customer knows it too. Just ask around -- everyone loathes their telecom company.

I just switched to frontier internet and was promised the world...a lower price, billing would not…read moretake place until 6 months, etc. but in reality that was a lie. They are charging me a higher price and billing started immediately I called customer service and they are so rude and unprofessional including the supervisor. There are other options out there. If it sounds too good to be true... it's a lie! Frontier shame on you!

Andrew is the man! I had issues signing onto my new iPhone and he was very patient , he had to stay…read morea little pass closing time to help me out and not once did he get upset awesome dude I would really recommend him for customer service. Thank you Andrew appreciate you man

We have had trouble for weeks with our channels freezing up constantly. Have called Spectrum…read moreseveral times; they had someone come out, and we also saw their trucks in the neighborhood. But they can't seem to fix whatever the problem is so we are switching services. They are also too expensive for what we are getting, which is a terrible connection most of the time.