Chris installed my Starlink last night, there was a bit of confusion on installation fee and wish…read moreit was honored at the $280 plus $100 for parts totaling $380 I was quoted instead of the $450 that was paid. Chris was extremely professional and took the time to explain the process and mount the dish on my patio cover instead of my house. Chris was extremely professional however I'm giving a 4 star rating because my original quote was not honored, that was disappointing.

We had Starlink installed by Empire Satellite and had a very good experience. Chris was…read moreprofessional, knowledgeable, and efficient. He quickly assessed the best setup, installed the dish on the roof, and ran the wiring inside cleanly and neatly with great attention to detail. Pricing was fair and clearly communicated. While he did arrive late, he proactively texted updates about his schedule, which helped set expectations. Overall, solid workmanship and good communication. I'd recommend Chris and Empire Satellite for Starlink installs.

I had such a great experience working with Jason at Verizon in Redlands. From the moment I walked…read morein, he was welcoming, patient, and genuinely focused on helping me find exactly what I needed. He took the time to answer all of my questions clearly and made sure I understood every step of the process without ever making me feel rushed or pressured. What really stood out was his professionalism and positive attitude--he made what could have been a stressful situation feel easy and even enjoyable. Jason went above and beyond to make sure everything was set up correctly, and I left the store feeling confident and completely satisfied. It's rare to come across customer service like this, and I truly appreciate the effort he put into making my experience such a great one. I walked out happy and would absolutely recommend asking for Jason if you visit this location!

I made an appointment and came in to resolve a billing issue that the Verizon team messed up on the…read moreback end of their system. We were being charged full price $700+ for a phone that was supposed to be free as part of a promotion for adding a new line to the account. One of the sales reps called in to tech support. I sat on hold for 15+ minutes. The store manager told my rep to go help someone else and I stayed on hold, waiting. I called the manager over after about 25 minutes asked him if there was anything they could do in-store to fix my issue. He said no. This is the fourth time I've tried to resolve this issue with Verizon, after 2X being told by telephonic tech support that it was fixed. The third time I tried calling, I sat on hold for an hour but never got helped. One would think that in-person customer service would be more helpful than over the phone, but it certainly is not the case here at this store. I'm still sitting on hold in the store, the manager and the sales reps walk by like they don't see me here, and now we've been here for over an hour. This is ridiculous and absolutely NOT proper customer service.

YES! I didn't know there was such thing as a service provider with real customer service! Every…read moretime I called direct TV it was long holds and unhelpful runaround answers- or nonstop upselling attempts! Elinkers actually has PEOPLE on the line!! And he didn't read from a script!! Great to see there's a local company that cares about their customers and can answer your questions efficiently! Highly recommend these guys!

From the owner: eLinKers is your Local One Stop Shop for Communication Services…read more DIRECTV, DISH, Charter, HughesNet and all other major local providers. eLinKers Communications specializes in finding and placing your home or business in the best communications packages for you. Residential and Commercial. Single Family Homes to Apartment Complexes. Small Business to Enterprise and Real Estate. Satellite Television, VOIP, Cable, Fiber, Bundles, Phone.

Outstanding ! My husband and I went to look for new cell phones and we were approached by Chris…read moreSanchez, he is extremely knowledgeable. He is a Great Customer Service Rep ! You guessed it was a good experience for us ...we bought two new Android's . Kudos Chris !

It took 1.5 hours to drop off a modem. To make matters worse, one of their leads, Destiny,…read moresarcastically shouted across the room for me to sign in the moment I walked in, in a condescending tone. While waiting, another customer began to talk to me and complained about this same employee without me having brought up my own experience with her. I let the manager, Christian, know about the ridiculous wait and my experience overall, and all he had to say was "thank you for your feedback" in a curt and condescending manner. I'm simply in shock at the ridiculous level of unprofessionalism here. I'm sorry to say but this left me glad that I cancelled my account and returned my equipment.

Went in to get new phones switched over to T-Mobile and had a difficult time getting it done…read morehowever Jose and another associate stepped in a solved the issue. Incidentally, the next day we encounter another problem and once again Jose completed the task. Thank you Jose for all your help.

1 Star -- Check Your Bill VERY Carefully…read more We had an extremely frustrating experience here and feel taken advantage of. Our bill included accessories and add-ons that were never disclosed, never explained, and never authorized by us. These charges were quietly added without our knowledge, which is unacceptable. Pricing was not transparent, and by the time we noticed, the total was far higher than what we were verbally quoted. When we questioned the charges, there was no clear explanation or accountability -- just vague responses and no real resolution. This feels like a business model that relies on customers not paying close attention to their bill. If you go here, scrutinize every line item, ask questions upfront, and don't assume you're only being charged for what you agreed to. Overpriced, misleading, and stressful. We won't be returning, and I strongly advise others to be cautious. T-Mobile faces multiple allegations and lawsuits regarding overcharging, including hidden fees, unauthorized charges ("cramming"), and, recently, price hikes on older, "price-locked" plans. Customers have reported, and lawsuits have alleged, that T-Mobile has used deceptive, fraudulent, and predatory billing practices, resulting in thousands of dollars in overcharges for some, according to T-Mobile Community forums (https://www.t-mobile.com/community/discussions/android/predatory-and-fraudulent/195538) and The US Sun (https://www.the-sun.com/money/12395769/t-mobile-overcharged-outraged-customer-service/).

Mauricio was awesome. I was in tears because my phone was going me problems and he fixed it. I…read morereally appreciate his patience and told him I'll come back to see him if I have anymore issues. Thanks so much..his kindness made my day.

Horrible customer service . Literally made it so difficult to disconnect services . Unfortunately I…read morewas mistreated by Ashley as she failed to help with my situation of disconnecting my service . I have provided every information she needed for my account . She claim oh it is not her protocol or policy . I would advise to undergo a drug test or retrain Ashely as she clearly does demonstrate what Spectrum Culture is ...

Frequent outages. Not helpful. It's not the company problem; it's the customer's problem. They…read moredon't seem to care.

Cybertime preys on the elder community by offering abysmally slow service at premium prices…read more My grandmother pays $45 for.... 3mb internet. It's 2022 and they offer DSL speeds. Worse yet, is it consistently disconnects. Their premium service? 10mbps. Meanwhile neighbors feet over have access to AT&T @ 50mbps for the same price as she pays for her 3mb internet. They essentially have a monopoly on the community residents and clearly have no inclination to upgrade the service into the modern era.

Daaaaaaayyyyyum this store is off the hizzzle…read more It's an amazing store right off of Holt and San Antonio next to the 7/11 in P Town the store is excellent and it's an amazing place to get a phone This store has great deals and great people full of positive energy come here and bring your kids because they got deallllllllllz

Elizabeth at the Boost Mobile on Holt on June 22nd at 3:58 pm was extremely rude to me and my mom…read more We just went to see if we need a new SIM card for my moms phone and Elizabeth said we do. So we bought one but asked why my phone worked if I transferred my SIM and she just said "your SIM has been in your phone for 92 days" and I said "but I didn't have to buy a new one." She said "Well typically that's not how that works," as she proceeded to put her AirPods in and go on her phone. My mom said "Well looks like she's too busy, let's get out of here," and she talked back, "Well that's your opinion." First of all, she couldn't answer our question, secondly gave us attitude when we found out we didn't need to buy the SIM, and was very unprofessional going on her phone and putting her AirPods in as we're talking to her. Did not seem like she wanted that job and was unnecessarily rude to decent people just looking for help.

If you are thinking about getting Frontier Internet, you need to get all the information you can…read morebefore having it installed! There are hidden fees they didn't tell me about, if or when I might cancel! They didn't mention that when you cancel, they are going to charge you a $50.00 RESTOCKING FEE! Also, make sure if you cancel and have to return their equipment that you save the Tracking number for the items, I canceled on July 16 2025, a month later the emailed me and said that I still owed them $147.99, when I finally was able to talk to a person, she told me I stilled owed for the last month and I hadn't returned my equipment, thankfully I still had the UPS receipt and gave her the tracking number, so that dropped to bill down to $97.99! I can't understand why they can't get this all together at one time instead of doing over a 2-month period! I certainly do not like the way FRONTIER does business, and I will never do business with them again!

Frontier sales agent lied to me, claimed Frontier service would be $10 less per month than Spectrum…read morefor high speed internet and land line phone service, permanent email address. 1. Frontier does not offer email service. 2. Frontier was the exact same cost per month as Spectrum with mobile phone service included from another carrier, currently provided by Spectrum. 3. Frontier billed me for 2 months, $185, when I cancelled service after 3 days and disconnected their modem. 4. No legitimate customer service is available at Frontier phone lines. Not one single Frontier representative informed me of the reason my account was billed two months, because porting the land line number back to Spectrum from Frontier in their minds, justifies billing me for two months, and sending my delinquent payment to collections, rather than serving the customer, with appropriate billing for 3 days of service provided.

Garbage internet. Garbage Customer Service. Garbage Prices. I hate this service provider with a…read moreburning passion. Unfortunately they have a monopoly in Riverside so everyone has no choice but to deal with their bs. They also bought out the previous ISP of our HOA with a kickback for the board members. So that sucks. I genuinely don't understand how they are still able to be in business. There should be a class action by now.

Spectrum is now 98 bucks for wifi only. It just keeps on getting more and more expensive for less…read moreservice. I am going to find something else.