Chris installed my Starlink last night, there was a bit of confusion on installation fee and wish…read moreit was honored at the $280 plus $100 for parts totaling $380 I was quoted instead of the $450 that was paid. Chris was extremely professional and took the time to explain the process and mount the dish on my patio cover instead of my house. Chris was extremely professional however I'm giving a 4 star rating because my original quote was not honored, that was disappointing.

We had Starlink installed by Empire Satellite and had a very good experience. Chris was…read moreprofessional, knowledgeable, and efficient. He quickly assessed the best setup, installed the dish on the roof, and ran the wiring inside cleanly and neatly with great attention to detail. Pricing was fair and clearly communicated. While he did arrive late, he proactively texted updates about his schedule, which helped set expectations. Overall, solid workmanship and good communication. I'd recommend Chris and Empire Satellite for Starlink installs.

I went today to pick up a phone. There were 3 people there, 2 men and 1 woman and they were great!…read moreBest customer service at a T-Mobile. I was greeted right away, signed up, the gentleman explained exactly what they were doing and about how long it would take. They were very friendly, the reps were multitasking, helping each other out, and I was out in a good amount of time.

Francisco helped my friend and I get our phone plan! He was super helpful on helping her unlock her…read morephone and switching phone plans! Best worker there!!

YES! I didn't know there was such thing as a service provider with real customer service! Every…read moretime I called direct TV it was long holds and unhelpful runaround answers- or nonstop upselling attempts! Elinkers actually has PEOPLE on the line!! And he didn't read from a script!! Great to see there's a local company that cares about their customers and can answer your questions efficiently! Highly recommend these guys!

From the owner: eLinKers is your Local One Stop Shop for Communication Services…read more DIRECTV, DISH, Charter, HughesNet and all other major local providers. eLinKers Communications specializes in finding and placing your home or business in the best communications packages for you. Residential and Commercial. Single Family Homes to Apartment Complexes. Small Business to Enterprise and Real Estate. Satellite Television, VOIP, Cable, Fiber, Bundles, Phone.

I had such a great experience working with Jason at Verizon in Redlands. From the moment I walked…read morein, he was welcoming, patient, and genuinely focused on helping me find exactly what I needed. He took the time to answer all of my questions clearly and made sure I understood every step of the process without ever making me feel rushed or pressured. What really stood out was his professionalism and positive attitude--he made what could have been a stressful situation feel easy and even enjoyable. Jason went above and beyond to make sure everything was set up correctly, and I left the store feeling confident and completely satisfied. It's rare to come across customer service like this, and I truly appreciate the effort he put into making my experience such a great one. I walked out happy and would absolutely recommend asking for Jason if you visit this location!

I made an appointment and came in to resolve a billing issue that the Verizon team messed up on the…read moreback end of their system. We were being charged full price $700+ for a phone that was supposed to be free as part of a promotion for adding a new line to the account. One of the sales reps called in to tech support. I sat on hold for 15+ minutes. The store manager told my rep to go help someone else and I stayed on hold, waiting. I called the manager over after about 25 minutes asked him if there was anything they could do in-store to fix my issue. He said no. This is the fourth time I've tried to resolve this issue with Verizon, after 2X being told by telephonic tech support that it was fixed. The third time I tried calling, I sat on hold for an hour but never got helped. One would think that in-person customer service would be more helpful than over the phone, but it certainly is not the case here at this store. I'm still sitting on hold in the store, the manager and the sales reps walk by like they don't see me here, and now we've been here for over an hour. This is ridiculous and absolutely NOT proper customer service.

Outstanding ! My husband and I went to look for new cell phones and we were approached by Chris…read moreSanchez, he is extremely knowledgeable. He is a Great Customer Service Rep ! You guessed it was a good experience for us ...we bought two new Android's . Kudos Chris !

It took 1.5 hours to drop off a modem. To make matters worse, one of their leads, Destiny,…read moresarcastically shouted across the room for me to sign in the moment I walked in, in a condescending tone. While waiting, another customer began to talk to me and complained about this same employee without me having brought up my own experience with her. I let the manager, Christian, know about the ridiculous wait and my experience overall, and all he had to say was "thank you for your feedback" in a curt and condescending manner. I'm simply in shock at the ridiculous level of unprofessionalism here. I'm sorry to say but this left me glad that I cancelled my account and returned my equipment.

I had an excellent experience with Mykel doing my TV installation and couldn't be happier with the…read moreresults. From start to finish, communication was clear, prompt, and professional. He didn't just show up to mount the TV--he offered expert advice on the best placement for viewing, height, and overall setup, which made a huge difference. The installation itself was flawless and truly exceeded my expectations. Everything was done efficiently, neatly, and with great attention to detail. On top of that, the pricing was very reasonable for the level of service and expertise provided. Much lower than I had expected! If you're looking for a knowledgeable, reliable, and fairly priced TV installation service, I highly recommend Lange's TV, PC & Sound. I would absolutely use them again!

Great service ! Awesome customer service. They were able to come in asap and they were quick ! They…read moreworked with me and my TV is mounted beautifully !

Been with Spectrum for 5 plus years and I'm pretty much done and me and my wife want to get other…read moreinternet so badly. Tired of all the outages, all the maintenance they have to do and never really tell you about it. Always a surprise and they never want to reimburse you for time you didn't have internet and only if it's an outage. It puts my wife so behind on work because of all the maintenance and hardly ever get to watch tv without an interruption. Finally thought that they were finally reaching out and letting people know about their maintenance, which they finally did since this recent Friday morning. Than another Saturday morning and again Monday morning. I made arrangements to be gone all day so they've had plenty of time to do the upgrades. It's now 1:39 am and I still don't have internet. The message I got this morning was at 9:46 am, so they had well over 12 hours to fix the issue, but again with no updates. I wouldn't recommend anyone wasting their time with this company.

Just left the store and Stephane was super nice and helpful when assisting my request to switch…read morefrom Verizon to Spectrum mobile. She was knowledgable, all smiles and helped me set up everything I needed. Great service!!

Went in to get new phones switched over to T-Mobile and had a difficult time getting it done…read morehowever Jose and another associate stepped in a solved the issue. Incidentally, the next day we encounter another problem and once again Jose completed the task. Thank you Jose for all your help.

1 Star -- Check Your Bill VERY Carefully…read more We had an extremely frustrating experience here and feel taken advantage of. Our bill included accessories and add-ons that were never disclosed, never explained, and never authorized by us. These charges were quietly added without our knowledge, which is unacceptable. Pricing was not transparent, and by the time we noticed, the total was far higher than what we were verbally quoted. When we questioned the charges, there was no clear explanation or accountability -- just vague responses and no real resolution. This feels like a business model that relies on customers not paying close attention to their bill. If you go here, scrutinize every line item, ask questions upfront, and don't assume you're only being charged for what you agreed to. Overpriced, misleading, and stressful. We won't be returning, and I strongly advise others to be cautious. T-Mobile faces multiple allegations and lawsuits regarding overcharging, including hidden fees, unauthorized charges ("cramming"), and, recently, price hikes on older, "price-locked" plans. Customers have reported, and lawsuits have alleged, that T-Mobile has used deceptive, fraudulent, and predatory billing practices, resulting in thousands of dollars in overcharges for some, according to T-Mobile Community forums (https://www.t-mobile.com/community/discussions/android/predatory-and-fraudulent/195538) and The US Sun (https://www.the-sun.com/money/12395769/t-mobile-overcharged-outraged-customer-service/).

Mauricio was awesome. I was in tears because my phone was going me problems and he fixed it. I…read morereally appreciate his patience and told him I'll come back to see him if I have anymore issues. Thanks so much..his kindness made my day.

Horrible customer service . Literally made it so difficult to disconnect services . Unfortunately I…read morewas mistreated by Ashley as she failed to help with my situation of disconnecting my service . I have provided every information she needed for my account . She claim oh it is not her protocol or policy . I would advise to undergo a drug test or retrain Ashely as she clearly does demonstrate what Spectrum Culture is ...