Cancel

Open app

Search

T-Mobile

3.7 (28 reviews)
Open 10:00 am - 8:00 pm

Services - T-Mobile

Telecommunications

T-Mobile Photos

From this Business

Recommended Reviews - T-Mobile

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Front of store
Cecilia A.

I came in today to finish setting up my new phone and switching service to T mobile. Hugo helped us out. His knowledge of the company has better made me understand what I was getting into. I I had originally called customer Service to get an estimate where I got a really pushy sales person that ended up getting me to get the gateway internet system that they have. My home internet is ok so i truly didn't want it. Hugo explained to me that I should have just come in to the store to begin with, because by the time I was finished on the phone with customer service I don't know what I signed up for. He went step by step with my daughter and I and I left with a much better understanding of what my promotions are and what and how my future bill will be. Bigger plus is that they actually have a 55+ program. Sometimes it pays to be a senior. Thanks again Hugo.

Great deal

See all

1 year ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

7 hours ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 2
Oh no 0
Photo of Cecilia A.
109
190
285

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Chris G.
337
55
12

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Diana D.
241
28
5

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Customer service needs to be improved. Felt like I was intruding on their day. 85 characters are needed.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Pia K.
0
35
2

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

3 years ago

Love coming to T-mobile . Amazing customer service and I appreciate Jacob always has smile and always willing to help .

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Excellent service by Daniel and in general all doubts and questions were answered perfectly.

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Real R.
169
2
0

5 years ago

Worth with Chris K. He took care of us during a 3 day process. Got all the phones we wanted and everything.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

I came to the store with questions on my phone and watch. Mathew was very helpful. Great customer service.

Helpful 0
Thanks 0
Love this 0
Oh no 0

T-Mobile Reviews in Other Languages

Ask the Community - T-Mobile

Review Highlights - T-Mobile

He was super helpful on helping her unlock her phone and switching phone plans!

Mentioned in 2 reviews

Read more highlights

Verify this business for free

People searched for Mobile Phones 670 times last month within 15 miles of this business.

Verify this business

T-Mobile

T-Mobile

(96 reviews)

$$

Went in to get new phones switched over to T-Mobile and had a difficult time getting it done…read morehowever Jose and another associate stepped in a solved the issue. Incidentally, the next day we encounter another problem and once again Jose completed the task. Thank you Jose for all your help.

1 Star -- Check Your Bill VERY Carefully…read more We had an extremely frustrating experience here and feel taken advantage of. Our bill included accessories and add-ons that were never disclosed, never explained, and never authorized by us. These charges were quietly added without our knowledge, which is unacceptable. Pricing was not transparent, and by the time we noticed, the total was far higher than what we were verbally quoted. When we questioned the charges, there was no clear explanation or accountability -- just vague responses and no real resolution. This feels like a business model that relies on customers not paying close attention to their bill. If you go here, scrutinize every line item, ask questions upfront, and don't assume you're only being charged for what you agreed to. Overpriced, misleading, and stressful. We won't be returning, and I strongly advise others to be cautious. T-Mobile faces multiple allegations and lawsuits regarding overcharging, including hidden fees, unauthorized charges ("cramming"), and, recently, price hikes on older, "price-locked" plans. Customers have reported, and lawsuits have alleged, that T-Mobile has used deceptive, fraudulent, and predatory billing practices, resulting in thousands of dollars in overcharges for some, according to T-Mobile Community forums (https://www.t-mobile.com/community/discussions/android/predatory-and-fraudulent/195538) and The US Sun (https://www.the-sun.com/money/12395769/t-mobile-overcharged-outraged-customer-service/).

T-Mobile - mobilephones - Updated May 2026

Loading...
Loading...
Loading...