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    AT&T Store

    2.4 (185 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 2 weeks ago

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    5 months ago

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    17 days ago

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    4 months ago

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    3 months ago

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    3 months ago

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    6 months ago

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    9 months ago

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    11 months ago

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    2 years ago

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    1 year ago

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    2 years ago

    Female staff working on Sunday 02/04/24 is extremely unhelpful and lazy. I will be switching my service.

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    4 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

    Helpful 1
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    5 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    2 years ago

    Helpful 1
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    4 years ago

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    4 years ago

    Horrible customer service. Was ignored for 15 minutes, got service for an instant, then was ignored for another 25 minutes.

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    3 years ago

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    8 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    3 years ago

    Helpful 3
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    5 years ago

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    Page 1 of 5

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    I liked the fact that Durey took his time with me and had an answer to every question I had.

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    3.4(41 reviews)
    2.4 mi

    I went to a Corporate Verizon store in Redlands on September 7th to upgrade from my IPhone 7, and…read morewas told they had no IPhones available and got very scammy vibes. So I went to the Franchise Verizon store in San Bernardino near Costco and could not have been happier with the incredible customer service I received. Customer Service Rep Malik was so polite, patient, and knowledgeable. I am a senior citizen so I really appreciated his patience with the lack of tech knowledge I have, and will only be going to this store in the future.

    Buyer Beware! I'm usually very cautious and do not fall for sales pitches or salespeople; however,…read moreDimone caught me off guard and I was under duress. I was doing 4 things at a time and was distracted while trying to establish service. I should've followed my gut and left. I filed formal complaints with California Public Utilities Commission and Verizon Customer Service. In short, I was supposed to only finance $200 and I ended up financing $1,610.00 because of the way Dimone finagled the account set-up. On Monday, 3/4/2024. I will send a demand letter to Verizon Legal Department to request remedies and cures for the unethical and fraudulent conduct of Wireless Plus, a Verizon Authorized Retailer, that caused personal injury to myself and my business line that was ported into Verizon as a new transfer account. I've already spent a little bit more than 5 hours trying to fix my account issues. On 2/28/24 from 3:30pm to 6:30pm, I was in a Loma Linda Verizon authorized retailer store to trade-in an old phone and start new business service. The representative, Dimone promised $1000.00 credit for an iPhone 15 Pro for new service and trading in my old phone. The wireless gateway was supposed to be free. I was promised a $70 bill and 2 days later I reviewed the bill to find no promotions were applied and my bill was $190.00. Dimone also added a protection plan that was not asked for. He also put the store's address as my billing address and entered a bogus contact number. On 3/1/2024, I visited a Sherman Oaks corporate location to get some clarity on my bill and to return the devices associated with my new account. I was told I need to handle the return at the Loma Linda authorized retailer store. I was also advised on the frequent complaints about unethical and fraudulent transactions at authorized retailer stores.

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    AT&T Store - mobilephones - Updated May 2026

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