service was quick! replaced my iphone 11 screen - even offered to order me a brand new iphone 13…read morefor the same price. didn't want me to waste cash on a new screen if i could have a better phone. i'm addicted to my old timey 11 though. she was nice, informative, helpful, quick, and did a fantastic job. i can now use my phone without fear of slicing my index finger. 10/10

In-N-Out quickly. Nice part of Yucaipa where you can walk around while you wait get, a coffee…read more nice lady too

I came to MacGuyz for water damage on my iPhone after a really frustrating experience at another…read morerepair shop. What stood out immediately was how competent and straightforward MacGuyz was. Even though they don't loudly advertise water damage repair on their website, they were far more prepared to actually handle the situation. They immediately knew my phone model, confirmed I'd taken the right steps (powered off, dried the phone, SIM removed), and clearly explained what they would do next and what to realistically expect. There were no scare tactics or loaded language--just honest, knowledgeable help. They were upfront about costs, didn't try to talk me out of getting help, and were cheaper than the place that explicitly advertises water damage repair but wouldn't even try. I left feeling informed and taken care of instead of stressed out. If you want people who actually know what they're doing, MacGuyz is the place.

helpful and knowledgeable Technicians reasonable prices,…read moreit was great to work with a small town business that has integrity and professionalism

Abdul was awesome! He took care of my problem in a timely manner. Will definitely recommendread more

Called Samsung to see if they would warranty my Samsung galaxy ring which has a battery issue…read more Samsung said that I needed to go to an authorized repair shop, which is uBreakifix and sent me the nearest location. I called the store to confirm that I needed to go in and explain the situation to the store employee at uBreakifix. I was very detailed on what I was talking about because I am a tech guy, and I know that smart rings cannot be repaired. They cannot be opened. The employee told me to come into the store, put Asurion insurance on it, and in 35 days call in and claim the warranty. That's what I was told to do. I came into the store today and spoke with the manager. The manager has no idea what I'm talking about. I asked to speak to the employee who told me this. The manager tried to claim the employee was new. I know for a fact that that's not a new employee if they know that insurance technique. The employee said he thought I was talking about a Ring doorbell camera, not a Samsung Galaxy Ring, when I specifically told him it was a Samsung Galaxy Ring and that Samsung told me to call them. I don't see how he could have gotten confused about what we were discussing when I was very detailed again, because I know that you can't fix a smart Ring. Samsung wants me to go there in order for them to diagnose what I already know, which is the battery is defective. The employee continues to lie to me in front of his manager about the conversation. Prior to the manager letting the employee talk to me he took him to the back which I can only assume to say there was a misunderstanding... I turned and looked at the manager and said, "This is the kind of employee you are hiring. I don't want to do any business here," and I left. Will never go to this business again. I used to run a repair shop like this with a close friend of mine many years ago and never did I lie about something I said over the phone or claim miscommunication... Update: Guess I should have read all the 1 star reviews before wasting my time we these guys..

the young ladies working here were very rude to me and my children today i will not be going back…read moretheir attitudes were very nasty.

Adrian S. At the Verizon Store on Orange was super helpful and efficient. He buying my son a phone…read morea breeze and put me at ease with getting a teenager a phone. My upgrade transferred seamlessly and quickly.

Tonight was a holiday and I had a big issue with connecting my new phone that was shipped through…read moreVerizon, apparently Verizon phone support was closed at 5pm because the holiday... this store was my my beacon of hope haha, only store open in the area after 7, and what a great experience the gentleman working was awesome super helpful and knowledgeable ... I'll need to get his name and update here, I would 10/10 go back... maybe next phone I'll go through them! Thanks Bro for hooking up my wife and kids phone!

I went to a Corporate Verizon store in Redlands on September 7th to upgrade from my IPhone 7, and…read morewas told they had no IPhones available and got very scammy vibes. So I went to the Franchise Verizon store in San Bernardino near Costco and could not have been happier with the incredible customer service I received. Customer Service Rep Malik was so polite, patient, and knowledgeable. I am a senior citizen so I really appreciated his patience with the lack of tech knowledge I have, and will only be going to this store in the future.

Buyer Beware! I'm usually very cautious and do not fall for sales pitches or salespeople; however,…read moreDimone caught me off guard and I was under duress. I was doing 4 things at a time and was distracted while trying to establish service. I should've followed my gut and left. I filed formal complaints with California Public Utilities Commission and Verizon Customer Service. In short, I was supposed to only finance $200 and I ended up financing $1,610.00 because of the way Dimone finagled the account set-up. On Monday, 3/4/2024. I will send a demand letter to Verizon Legal Department to request remedies and cures for the unethical and fraudulent conduct of Wireless Plus, a Verizon Authorized Retailer, that caused personal injury to myself and my business line that was ported into Verizon as a new transfer account. I've already spent a little bit more than 5 hours trying to fix my account issues. On 2/28/24 from 3:30pm to 6:30pm, I was in a Loma Linda Verizon authorized retailer store to trade-in an old phone and start new business service. The representative, Dimone promised $1000.00 credit for an iPhone 15 Pro for new service and trading in my old phone. The wireless gateway was supposed to be free. I was promised a $70 bill and 2 days later I reviewed the bill to find no promotions were applied and my bill was $190.00. Dimone also added a protection plan that was not asked for. He also put the store's address as my billing address and entered a bogus contact number. On 3/1/2024, I visited a Sherman Oaks corporate location to get some clarity on my bill and to return the devices associated with my new account. I was told I need to handle the return at the Loma Linda authorized retailer store. I was also advised on the frequent complaints about unethical and fraudulent transactions at authorized retailer stores.

Roy, you're awesome!. Thank you very much for your help!. I appreciate you and God bless you!…read more Roy responded to my message, gave me a quote, and was able to repair my iPhone 11 Pro Max super fast. Took him 20min for my repair. Fixed my broken screen, cleaned my phone's speakers and charger port at a VERY reasonable price. Anyone looking to get their phones, tablets, iPads, and etc. repaired, looked no further. Roy is your Man!. Thank you again, Roy!.

Excellent service! I will come get again when a screen or device breaks. It's also a fun location.read more