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    Cybertime Network Communications

    2.5 (10 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Cybertime Network Communications

    Internet service providers

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    10 months ago

    Frequent outages. Not helpful. It's not the company problem; it's the customer's problem. They don't seem to care.

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    4 years ago

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    5 years ago

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    9 years ago

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    9 years ago

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    Spectrum

    Spectrum

    1.7
    (98 reviews)

    I called Spectrum early this morning to contract for a new Internet service and after establishing…read morethe service I was advised to the nearest Spectrum store to pick up my new router. I told Daniel, the customer service from San Antonio, Tx that there's one outside our gate on Highland Springs Bl and that he'd make an appointment for me. He sent me a text confirming the 11:15AM appointment and that if early can just come in as a walk-in. I arrived at about 10:45 and logged in at their IPad registry which acknowledged that I was early. The room was full with about 11-12 people waiting and there's only 2employees there - a male and female. After 20 mins while chatting with some of the people there, I noticed that my name does not show up in the Chart board, so I went and logged on again and by that time 4 more people had arrived. Still my name did not show up on the list so I thought those with online appointments are entertained separately, so I decided to log on again and NOT reference my on-line reservation. 30-35 have already gone by and by this time all the remaining people there were people eh came way after me. So I walked into the man who's picture I will post here, and told him that I had already placed an order on the phone and if I just show them my ID, they would hand me a box of router. The man asked me to sign in again and wait for my turn. Obviously a little irritated and feeling the discrimination that this idiotic and rough behaving unprofessional staff member, I told him I've been patiently waiting...if you can't serve me and give my router, I'll just go to Verizon. He shouted: "Go ahead and go to Verizon." I walked out and called spectrum customer service and reported the incident but I'm sure that went nowhere. That man does not deserve to work in the customer service industry.

    Garbage internet. Garbage Customer Service. Garbage Prices. I hate this service provider with a…read moreburning passion. Unfortunately they have a monopoly in Riverside so everyone has no choice but to deal with their bs. They also bought out the previous ISP of our HOA with a kickback for the board members. So that sucks. I genuinely don't understand how they are still able to be in business. There should be a class action by now.

    Cybertime Network Communications - isps - Updated July 2026

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