Do I have to give 1 Star? The most incompetent group of People. Stuck with Verizon, no options…read more My complaint is that they do not value the Customer's time. I waiting a total of 8 hours two separate days. Once the Technician did appear, 3rd day, he tells me if he has to work additional time, I will be charged $75.00 an hour. Well, I think I have credit due. Unbelievable.

Verizon Fios is so horrible. They can not get one thing right. We have been with them for about 3…read moreyears and we have had so many problems with the service! Sometimes it is actually humorous how they do so many things wrong! What made me wrote this review today is this most recent "outage." With this beautiful So Cal weather, I can't even imagine what impacted the service so bad but the Verizon engineers have been unable to fix this outage for what is going on our 3rd day now. No TV, Internet, or home phone. Absolutely ridiculous! If you are looking into Fios, I would suggest going with another company! Save yourself time & money by not dealing with them at all.

Liars and covering for liars. Had surprise charges on my account I had to delete them. They said I…read morehad to approve them. But they aren't responsible for them and they had no clue because they can't see it. What is it? How do I approve something you can't see? All this for adding apple one and hbo max Netflix? Unrelated charge to that! Why is it when you add something. They add something else. Why is it always the case? Highly annoying. Would never recommend.

Amazing experience. Everyone I talked to in this store was happy and very helpful. Never…read moreexperienced customer service like this at any other Verizon store.

YES! I didn't know there was such thing as a service provider with real customer service! Every…read moretime I called direct TV it was long holds and unhelpful runaround answers- or nonstop upselling attempts! Elinkers actually has PEOPLE on the line!! And he didn't read from a script!! Great to see there's a local company that cares about their customers and can answer your questions efficiently! Highly recommend these guys!

From the owner: eLinKers is your Local One Stop Shop for Communication Services…read more DIRECTV, DISH, Charter, HughesNet and all other major local providers. eLinKers Communications specializes in finding and placing your home or business in the best communications packages for you. Residential and Commercial. Single Family Homes to Apartment Complexes. Small Business to Enterprise and Real Estate. Satellite Television, VOIP, Cable, Fiber, Bundles, Phone.

I called Spectrum early this morning to contract for a new Internet service and after establishing…read morethe service I was advised to the nearest Spectrum store to pick up my new router. I told Daniel, the customer service from San Antonio, Tx that there's one outside our gate on Highland Springs Bl and that he'd make an appointment for me. He sent me a text confirming the 11:15AM appointment and that if early can just come in as a walk-in. I arrived at about 10:45 and logged in at their IPad registry which acknowledged that I was early. The room was full with about 11-12 people waiting and there's only 2employees there - a male and female. After 20 mins while chatting with some of the people there, I noticed that my name does not show up in the Chart board, so I went and logged on again and by that time 4 more people had arrived. Still my name did not show up on the list so I thought those with online appointments are entertained separately, so I decided to log on again and NOT reference my on-line reservation. 30-35 have already gone by and by this time all the remaining people there were people eh came way after me. So I walked into the man who's picture I will post here, and told him that I had already placed an order on the phone and if I just show them my ID, they would hand me a box of router. The man asked me to sign in again and wait for my turn. Obviously a little irritated and feeling the discrimination that this idiotic and rough behaving unprofessional staff member, I told him I've been patiently waiting...if you can't serve me and give my router, I'll just go to Verizon. He shouted: "Go ahead and go to Verizon." I walked out and called spectrum customer service and reported the incident but I'm sure that went nowhere. That man does not deserve to work in the customer service industry.

Garbage internet. Garbage Customer Service. Garbage Prices. I hate this service provider with a…read moreburning passion. Unfortunately they have a monopoly in Riverside so everyone has no choice but to deal with their bs. They also bought out the previous ISP of our HOA with a kickback for the board members. So that sucks. I genuinely don't understand how they are still able to be in business. There should be a class action by now.

Thomas the owner is like non other, he has compassion. This company treats you with the highest…read morerespect. Love this company over all others. When I buy my house they are coming with me !!!!

Owner Tom is always right there when you need him. For many years Coastinet has taken excellent…read morecare of us. You are very much appreciated by your two senior citizen out in the bush.

My parents got Frontier internet, they didn't like the service because it was not fast enough…read morepriced increased. They cancelled in May 2026 they knew they would pay that month and a cancellation fee. My parents are older I checked their bank statements and they still got charged for June, and July. When I called after I got the bank statements the customer representative said because it was because they did not remove the debit card. They did not reimburse them and said that they would remove the debit card as if that made it okay. I don't trust this company or how they treat the elder the service is not good, the over gauging is terrible, and they take advantage of older people. Don't use them.

I just switched to frontier internet and was promised the world...a lower price, billing would not…read moretake place until 6 months, etc. but in reality that was a lie. They are charging me a higher price and billing started immediately I called customer service and they are so rude and unprofessional including the supervisor. There are other options out there. If it sounds too good to be true... it's a lie! Frontier shame on you!

I already had a spectrum TV and internet account and we had our phones with AT&t. Decided to change…read moreto spectrum mobile to save some money and we did. AT&t has raised the price many times over all the years. The last was to not recognize veterans and servicemen with a discount and removing the discount for direct pay. Guess the CEO needed a bigger bonus this year. We've had them for many years and we just got sick of it. Dorn was our attendant at spectrum and he was terrific. about price, phone selection and explaining everything. We highly recommend them.

Terrible experience I bought my phone on Wednesday today is Friday... still can't utilize my phone…read moredue to them not being able to activate the imei. I was told to come back when the manager was present wasted my time again I was there for a total of 5 mins and was told they need to submit a ticket which should have been done on Wednesday. Quick to charge late to execute is my experience so far with this store