I contacted Empire Satellites to get Starlink installed. I live in Riverside, CA and they were able…read moreto service my request. Chris did an amazing job. He was friendly, fast and very professional. I live in a two-story home and Chris was up on the roof no problem and had my Starlink installed super fast. He also helped me with the setup process so I could connect my devices. I highly recommend Empire Satellites. Chris was great and the price is a great value for the service Empire Satellites provide.

Practically everything in the follow up response by the owner is a blatant lie, further proving my…read morepoint that the guy has no integrity. 1. Original quote given did not specify a "covered cable" install. I would have declined right then and there. My router is located inside a room with no exterior walls. 2. I never "insisted" on using the mount that I bought. If it was indeed not suitable (which of course was not the case), it should have been explained exactly why. All this particular mount needed was a small block of 2x4 behind it, to clear the edge of tile roof. But Chris was too lazy and rushed to think it through. Instead, he claimed that it needed "an extension" (nope, it didn't), and proceeded to butcher my brand new fascia by driving six (!) lag bolts through the mount at haphazard angles. When I re-mounted the dish properly myself a few days later, I was appalled at the damage that was inflicted. 3. He is obviously not used to his customers checking the quality of his installs. He came up with "oh, it's not finished yet" line only after I showed him the photo of the shoddy work he has done, got up the ladder myself, and demonstrated how wobbly the mount still was. Before then, he kept insisting that the mount was installed perfectly. 4. Before he left, he did offer to install his "professional" mount for $100. It was NOT free of charge, as he claims. This sleazy used car salesman's last ditch upsell was the final straw for me. That's when I knew I had to post my review. I have nothing more to say - it is up to the reader to decide who is telling the truth. If you still decide to hire Empire Satellites to work on your home, be prepared to live with the consequences.

Do I have to give 1 Star? The most incompetent group of People. Stuck with Verizon, no options…read more My complaint is that they do not value the Customer's time. I waiting a total of 8 hours two separate days. Once the Technician did appear, 3rd day, he tells me if he has to work additional time, I will be charged $75.00 an hour. Well, I think I have credit due. Unbelievable.

Verizon Fios is so horrible. They can not get one thing right. We have been with them for about 3…read moreyears and we have had so many problems with the service! Sometimes it is actually humorous how they do so many things wrong! What made me wrote this review today is this most recent "outage." With this beautiful So Cal weather, I can't even imagine what impacted the service so bad but the Verizon engineers have been unable to fix this outage for what is going on our 3rd day now. No TV, Internet, or home phone. Absolutely ridiculous! If you are looking into Fios, I would suggest going with another company! Save yourself time & money by not dealing with them at all.

I came In here looking to get the new iPhone 18 pro max along with transferring carriers from At&T…read moreto Verizon and as soon as I walked in Yajaira greeted me and sat me down. The iPhones were not out yet so she gave me her contact information so if I had any questions I can simply text her work phone. After talking for a couple of days and her breaking down the price for everything we scheduled an in-person appt. We talked about my needs / wants and she definitely told me what I was looking for. I was able to get a lower monthly payment along with the new iPhone 18 pro max. Yajaira went above and beyond for me as a new customer and provided me with all the help I needed. From transferring carriers to Verizon, setting up my new phone, providing me with a new phone case and adding an Apple Watch as well! Yajaira definitely gave me the experience everyone should have when making a purchase. Especially for something I use every day! If you're looking to upgrade or transfer over carriers definitely ask for her as she was very patient and understanding of my needs & wants. Thank you Yajaira!

Liars and covering for liars. Had surprise charges on my account I had to delete them. They said I…read morehad to approve them. But they aren't responsible for them and they had no clue because they can't see it. What is it? How do I approve something you can't see? All this for adding apple one and hbo max Netflix? Unrelated charge to that! Why is it when you add something. They add something else. Why is it always the case? Highly annoying. Would never recommend.

YES! I didn't know there was such thing as a service provider with real customer service! Every…read moretime I called direct TV it was long holds and unhelpful runaround answers- or nonstop upselling attempts! Elinkers actually has PEOPLE on the line!! And he didn't read from a script!! Great to see there's a local company that cares about their customers and can answer your questions efficiently! Highly recommend these guys!

From the owner: eLinKers is your Local One Stop Shop for Communication Services…read more DIRECTV, DISH, Charter, HughesNet and all other major local providers. eLinKers Communications specializes in finding and placing your home or business in the best communications packages for you. Residential and Commercial. Single Family Homes to Apartment Complexes. Small Business to Enterprise and Real Estate. Satellite Television, VOIP, Cable, Fiber, Bundles, Phone.

" Tyrone From Spectrum Video Was Awesome "…read more I contacted Spectrum Video Department because I was having some weird problems with my TV cable internet. Suddenly I had 15 different channels on my TV internet that where their with perfect video, but their was no sound on those channels. But the sound on the rest of all the channels on my TV were perfect. Also channel 44, which is the L.A. Angeles channel, and channel 53, the L.A. Dodgers channel which I watch a lot, but suddenly the video of the games was perfect, but the game sound and advertisements were totally being done in Spanish. It really freaked me out, it was really where'd. Also on a couple of channels, what ever show I was watching was perfectly OK in English, but when they went to a commercial it was also in Spanish. And then it went back to English again. There were some weird things happening. I made a call to Spectrum, and within 5 minutes Tyrone from the Spectrum Video Department started helping me. Tyrone had a great personality, and took his time leading me through several sections of the Spectrum remote control to make changes, upgrades, and re-set many different areas of the online TV internet cable program. After about 20 minutes of listening and following Tyrone's very smart instructions, my TV restarted again and went back to it's original very good and perfect working order. I thanked Tyrone for his great electronic knowledge, and his wonderful customer service attitude. Tyrone was Awesome !

I called Spectrum early this morning to contract for a new Internet service and after establishing…read morethe service I was advised to the nearest Spectrum store to pick up my new router. I told Daniel, the customer service from San Antonio, Tx that there's one outside our gate on Highland Springs Bl and that he'd make an appointment for me. He sent me a text confirming the 11:15AM appointment and that if early can just come in as a walk-in. I arrived at about 10:45 and logged in at their IPad registry which acknowledged that I was early. The room was full with about 11-12 people waiting and there's only 2employees there - a male and female. After 20 mins while chatting with some of the people there, I noticed that my name does not show up in the Chart board, so I went and logged on again and by that time 4 more people had arrived. Still my name did not show up on the list so I thought those with online appointments are entertained separately, so I decided to log on again and NOT reference my on-line reservation. 30-35 have already gone by and by this time all the remaining people there were people eh came way after me. So I walked into the man who's picture I will post here, and told him that I had already placed an order on the phone and if I just show them my ID, they would hand me a box of router. The man asked me to sign in again and wait for my turn. Obviously a little irritated and feeling the discrimination that this idiotic and rough behaving unprofessional staff member, I told him I've been patiently waiting...if you can't serve me and give my router, I'll just go to Verizon. He shouted: "Go ahead and go to Verizon." I walked out and called spectrum customer service and reported the incident but I'm sure that went nowhere. That man does not deserve to work in the customer service industry.

Thomas the owner is like non other, he has compassion. This company treats you with the highest…read morerespect. Love this company over all others. When I buy my house they are coming with me !!!!

Owner Tom is always right there when you need him. For many years Coastinet has taken excellent…read morecare of us. You are very much appreciated by your two senior citizen out in the bush.

Very reliable, professional, certified technicians. Internet was smooth streaming without the drama…read moreof choppy dialogue. Price is competitive but not the cheapest. You get what you pay for. Equipment was top of the line. Easy to install and maintain.

My parents got Frontier internet, they didn't like the service because it was not fast enough…read morepriced increased. They cancelled in May 2026 they knew they would pay that month and a cancellation fee. My parents are older I checked their bank statements and they still got charged for June, and July. When I called after I got the bank statements the customer representative said because it was because they did not remove the debit card. They did not reimburse them and said that they would remove the debit card as if that made it okay. I don't trust this company or how they treat the elder the service is not good, the over gauging is terrible, and they take advantage of older people. Don't use them.

I already had a spectrum TV and internet account and we had our phones with AT&t. Decided to change…read moreto spectrum mobile to save some money and we did. AT&t has raised the price many times over all the years. The last was to not recognize veterans and servicemen with a discount and removing the discount for direct pay. Guess the CEO needed a bigger bonus this year. We've had them for many years and we just got sick of it. Dorn was our attendant at spectrum and he was terrific. about price, phone selection and explaining everything. We highly recommend them.

Christian, the store manager, was unprofessional and rude. This is not a store I would ever…read morerecommend anyone using for ANY service. (NOTE: I did not find out who I was talking to until AFTER I returned my equipment, so I figured I was just speaking to a random employee) The purpose of my visit was to return equipment after a recent move. When I arrived at 10am and checked in, there were quite a few people ahead of me so I decided to make an appointment and come back later. I arrived at my appointment time and had trouble checking in. After trying for a few minutes, I asked the nearest employee, Christian, for assistance. Christian seemed annoyed to help and was condescending during the entire interaction. I explained I was having issues with the kiosk and showed him the confirmation for my appointment. He asked if I tried the confirmation number or my email and I told him I had tried both. Christian then attempted them for himself as if I was lacking the skills to do this simple task. After he also failed with the kiosk, Christian tells me that I must add myself to the wait list and have a seat since there was nothing he could do to fix the problem with my appointment not showing up. My face literally said everything my mouth wanted to say out loud to Christian and his poor customer service attitude. Luckily after waiting 20 minutes or so, I was helped by another employee who was very pleasant and gave me the name to the terrible employee I had interacted with as I came in for my APPOINTMENT! And to Christian, may you wake up every day to have the day you deserve!

Not worth even 1 star. Been a loyal spectrum customer until you cancel their service. Their…read morerepresentative wants to sell you a new service at the same time they "criticize " the new service you are switching to instead of Spectrum. No where in their literature do they warn you to cancel before the billing cycle but they want to charge you for another month of service when your service has already been cancelled. No wonder their reviews are poor and customers are leaving Spectrum in droves. See other reviews for this business. When profits are the only priority, nothing can be improved.

Prompt and friendly service. Came here to pick up my internet equipment for a new service…read moreinstallation. I was in and out quickly, and the equipment works great! The attendant who helped me was courteous and professional.