Garbage internet. Garbage Customer Service. Garbage Prices. I hate this service provider with a…read moreburning passion. Unfortunately they have a monopoly in Riverside so everyone has no choice but to deal with their bs. They also bought out the previous ISP of our HOA with a kickback for the board members. So that sucks. I genuinely don't understand how they are still able to be in business. There should be a class action by now.

Spectrum is now 98 bucks for wifi only. It just keeps on getting more and more expensive for less…read moreservice. I am going to find something else.

Previously, I got a message stating there was a few hundred dollars of porn on my phone and I…read moreneeded to contact Apple before being able to use my phone. I went to Verizon in Beaumont, CA. Hector helped me. I didn't have to wait a long time and Hector sat down with me and got the job done quickly. I was crazed when I got there, Hector calmed me. I swore I would never go anywhere else. Today, I received the same message on my phone about the porn but was able to delete the message after 3 tries. I went back to Verizon to make sure someone could help delete the message. Danny was at the entrance and explained to me how to delete these crazy messages so hopefully spam would cease. He was so kind and paid attention to me so kindly (I was way more calm than the first time). Hector was great. Danny was fabulous. This is where I will go with problems always.

Hector was great but you could only do so much with so little…read more Corporate customer service and technical support is a joke. Hector was amazing his patience was better than mine

Chris installed my Starlink last night, there was a bit of confusion on installation fee and wish…read moreit was honored at the $280 plus $100 for parts totaling $380 I was quoted instead of the $450 that was paid. Chris was extremely professional and took the time to explain the process and mount the dish on my patio cover instead of my house. Chris was extremely professional however I'm giving a 4 star rating because my original quote was not honored, that was disappointing.

We had Starlink installed by Empire Satellite and had a very good experience. Chris was…read moreprofessional, knowledgeable, and efficient. He quickly assessed the best setup, installed the dish on the roof, and ran the wiring inside cleanly and neatly with great attention to detail. Pricing was fair and clearly communicated. While he did arrive late, he proactively texted updates about his schedule, which helped set expectations. Overall, solid workmanship and good communication. I'd recommend Chris and Empire Satellite for Starlink installs.

Not worth even 1 star. Been a loyal spectrum customer until you cancel their service. Their…read morerepresentative wants to sell you a new service at the same time they "criticize " the new service you are switching to instead of Spectrum. No where in their literature do they warn you to cancel before the billing cycle but they want to charge you for another month of service when your service has already been cancelled. No wonder their reviews are poor and customers are leaving Spectrum in droves. See other reviews for this business. When profits are the only priority, nothing can be improved.

Prompt and friendly service. Came here to pick up my internet equipment for a new service…read moreinstallation. I was in and out quickly, and the equipment works great! The attendant who helped me was courteous and professional.

" Michael Gable is a Great Employee "…read more I went to the T-Mobile store at 5297 300 South Highland Springs Ave., 11b in Banning, CA 92220. I met for my first time Michael Gable who is a very young and super smart T-Mobile employee. My phone had started to have strange commercials and people's voices appearing on my phone without me touching for anything. Michael was so good as he used a lot of his time to work through my phone and eliminated some apps on my phone. He also made my phone start working a lot better. I was a teacher for 35 years and when I see a very nice and very smart employee as young as Michael is, it really makes me feel good. T-Mobile is very lucky to have Michael as one of their employees.

I usually read that T-Mobile is a horrible company and I agree to that at other locations I'm sure…read more This is my personal experience at this store front. Today was a long day at this location but all my issues were taken care of. The thing was I went to this location for the first time to to see for myself because if you call 611 customer care and you try to figure it out yourself, you will get very frustrated. So I decided to go to this store front and call customer care from there. That way I can be assisted from both side. It seems like the store front and customer care are like two different companies. So anyway, I met Tina and Mike who were the reps in the store. They were so awesome. Tina was the quarterback and Mike was the reciever. The service was excellent. They were so patient and understanding and took their time helping me with my several issues. The place was busy but they were still attentive to me. They really knew their sh*t. Another person I want to appreciate was Carmen from customer care..she was the operator on the phone. Even though they don't know each other, they worked so well together tag teaming me with great service in a good way lol. If you are a veteran, you can get a discount on your phone plan! Thank you both for your patience. I was there for almost 3 hours! Thank you again Tina and Mike!

I was referred to Kurt and was told that he was super knowledgeable about networking and cabling…read more When I called him to fill him in with what I wanted to have done.. he gave me lots of insight on what he does and what his opinions were about my situation. When we finally scheduled a date and time for him to come he was prompt with his arrival time and also quick with all of his replies. He was able to move my modem and router to a new area which was what solved my issue and he did the job very clean and professionally. I would definitely recommend him to anyone who needs networking problems because he will definitely help you get it done. A+++

Answered phone and I explained my project to have house wired for ethernet during the remodel. He…read morewanted to charge me for an estimate for his time to come look at the project. No thank you. My review is based solely on that phone expereince only! I have two other companies schduled to come out for free estimates. That is the cost of doing business, A customer gets (3) bids and you do your best to sell your services and your experience to said customer.

Friendly service, takes time to figure and solve the problem! Definitely recommend!…read more Friendly service, takes time to figure and solve the problem! Definitely recommend!

I took my MacBook in that was out of commission for over a year. I found this business by googling…read morelaptop repair near me and came across this establishment. Pablo was able to diagnose the issue over the phone and give me a more than reasonable quote. He was very knowledgeable, kind and helpful. I dropped my laptop off and got a call within the hour. Maybe even sooner! Upon arrival, he turned my computer on to show me that it was fixed. Worked like a charm! My experience there was so good that in bringing in another MacBook and iPad to get fixed. Not only does he do repairs, he also sells phones, accessories, iPads, laptops you name it, it's there!!!

Stupid tech support. Difficult to understand language…read more Scamming people into paying for a business account. Service is "meh". I never had these issues with Spectrum, just slower service. I Googled my issue after being hung up on twice, 4 different tech support reps. All I needed was to unplug my router to change the IP address. If you are working on VPN for work you can't have the same IP address To change it unplug your router and plug it back in.

TRYING TO STOP SERVICE IS LIKE PULLING TEETH! This is a…read morecorrupt company -- I called to disconnect my service 30 days ago-They continued sending bills. I called and told them I didn't need their service again! THAT I had another service provider!! Now they want to play with codes sent to my email or phone - I don't want 3 months free service! Frontier's service has always been sporadic and a pain in the ass~ What a bunch of clowns --- Leave me alone you company is nothing but harressment- YOU WERE CANCELLED 6/14/25