Truly great experience with Anthony! from initial assessment…read moreall the way to the final delivery. Anthony rewired my coax cable through the house as well as adding few ethernet cables behind walls very clean and professional job! highly recommend!

I called Anthony to diagnose a problem with my parents' home landline. The phone company kept…read moreinsisting the problem was on their side. Anthony came out promptly and quickly diagnosed the problem. It was, indeed, on the phone company's side of things so he was unable to repair the issue. What he did do, though, was far more important; he told me exactly what I needed to say to get the phone company out to fix their equipment and, because of his professionalism and demeanor, he helped convince my elderly parents to move their service to a much more affordable and reliable option. In short, Phone Jack Medic was prompt, SUPER professional, friendly and knowledgeable, and gave me everything I needed to call the phone company on the BS they'd been throwing my way. Best of all, it was incredibly affordable, even to the point that I felt I was UNDER charged for the level of service provided. This is the company you want to hire.

The list goes on! The expectations have been consistently surpassed!!…read moreI have had to go in frequently to this location and this crew is unlike many others. I came in on a Wednesday night of last week and to my surprise available and not super busy. As I was there, just before the next hour, more clients swarmed in. -Hilaria, Derek and Brian were pleasantly helpful, knowledgeable and friendly. Love seeing the same faces. Today, this week, I went in and met with Elizabeth who was very attentive, accommodating and supportive. This team works really well with each other. I am a very happy client! Huge thank you and job well done

1 Star -- Check Your Bill VERY Carefully…read more We had an extremely frustrating experience here and feel taken advantage of. Our bill included accessories and add-ons that were never disclosed, never explained, and never authorized by us. These charges were quietly added without our knowledge, which is unacceptable. Pricing was not transparent, and by the time we noticed, the total was far higher than what we were verbally quoted. When we questioned the charges, there was no clear explanation or accountability -- just vague responses and no real resolution. This feels like a business model that relies on customers not paying close attention to their bill. If you go here, scrutinize every line item, ask questions upfront, and don't assume you're only being charged for what you agreed to. Overpriced, misleading, and stressful. We won't be returning, and I strongly advise others to be cautious. T-Mobile faces multiple allegations and lawsuits regarding overcharging, including hidden fees, unauthorized charges ("cramming"), and, recently, price hikes on older, "price-locked" plans. Customers have reported, and lawsuits have alleged, that T-Mobile has used deceptive, fraudulent, and predatory billing practices, resulting in thousands of dollars in overcharges for some, according to T-Mobile Community forums (https://www.t-mobile.com/community/discussions/android/predatory-and-fraudulent/195538) and The US Sun (https://www.the-sun.com/money/12395769/t-mobile-overcharged-outraged-customer-service/).

Very happy with the service. Had them come in and install phone systems in my office for a great…read moreprice.

From the owner: Quality, Integrity and Complete Customer Satisfaction…read more Call (951) 400-5115 now for free consulting and estimates. Our implementations are meticulously planned, always on time and within budget. Unmatched expertise, combined with superior installation and service of: * Voice and data network equipment * Installation, maintenance & support * Structured Cabling & wiring (Voice, Data, Coax, Fiber) * Network Design and Installation * Digital and VoIP based Telephone Systems (NEC, Mitel & Panasonic Certified Partner) We support all major brands. * MOH (Music On Hold) & Paging * Unified Messaging * Carrier Solutions (competitive phone and Internet service analysis) We are here to manage your needs through the entire cycle for the use of the solution offered. Call us now to find out how you can get a $100 Visa Gift Card.

Excellent service. Was in need of an emergency POE injector and they were able to provide right…read moreaway. Highly recommend!

I requested that Sam figure out a complicated Wi-Fi issue in my home that I've been struggling with…read morefor weeks. In no time, he solved the problem. He really knows how to troubleshoot and demonstrates professionalism and expertise!

By far the best experience in a phone store I have ever had! Went in right before closing and was…read morekind of disappointed and non hopeful in my phone journey. However, then I came to the metro store on Orange St in Redlands. OMAR.....you are the best employee metro has ever had!! He even told me it was his first day at that location. I was shocked by how helpful , informative and polite he was especially right before closing time. You rock OMAR!! 10 stars for you

From the owner: Switch today & enjoy America's largest 5G network.read more

Apparently before we moved to the high desert, Frontier Communications bought a lot of what had…read morebeen Verizon infrastructure (wiring, poles, switch networks, etc.) as well as presumptive customer base, almost nationally. I gather that for the most part Verizon just wanted to get out of that business for some reason. In theory I am fine with that concept since I fired verizon for consistent overcharging for cell service and selling me products I did not need. But I did not have internet nor TV cable service from them. I am kind of glad I did not, but I was not that impressed with Comcast Cable either, where I used to live. Once moving to the desert and after signing a contract with frontier in 92345 zip code for $55 per month (basic cable TV and internet) I discovered that Frontier never provides service for that amount. "Sur-charges" including "broadcast TV" amount to $25 and the router and DVR each cost about $17 per month. Apparently the field service people discourage using your own router/modem since it is convenient to blame that unit for anything that goes wrong. At least comcast did not expect everyone to rent their routers. In any case my current billing base rate is $126 and I do not recall having made a contract which approved that amount. Maybe it is their "new" price after the 2 year introductory rate or something. An "introductory price" is basically an excuse to bait-and-switch and appears to be a common industry tactic. Meanwhile we have supposedly 200Mbit fiber optic internet service; never mind that "fiber optic" does not determine the SPEED of the connection (rather the endpoints do) and other reviews I have seen suggest similar displeasure with "faster" gigabit-service which I assume is even more expensive and apparently does not deliver either. I did try to contact frontier about their deceptive advertising and exorbitant billing rate (and we have the cheapest cable TV service they sell), which is still priced beyond what it is worth. Obviously someone is making money. Engine net searches suggest that Frontier has actually been in chapter 11 since about 2010 and despite that continues to provide service. Obviously they do not have to do a very good job of it, since they have virtual monopolies in the areas were cities have made deals with them I guess. Our local alternative appears to be Spectrum but I do not think their reputation is any better. I would be interested in other opinions about this set of issues.

I have been a loyal customer for many years with as of today 7/23/ 26 my 92-year-old mother has a…read morelandline . The problem with frontier they give you nothing but false hope to fixing the problem . Now it has been a week still no answer as well as service . They indicate there is an outage . Such **** a doodle crap. Frontier is merging with Verizon Frontier you just lost one loyal 92 year old lady . So mama will be a loyal customer with SPECTRUM Customer service: try switching over to Spectrum

Same old communications business, different day. Frontier…read morepromised me that they would not increase the rate of my plan and they kept that promise. Instead, they discontinued my plan and forced me to a more expensive one. What a slimy way to do business. I'm not saying that prices should never change, I am saying that the way these cable businesses do it is sketchy. They know it and everyone who is a customer knows it too. Just ask around -- everyone loathes their telecom company.

My parents got Frontier internet, they didn't like the service because it was not fast enough…read morepriced increased. They cancelled in May 2026 they knew they would pay that month and a cancellation fee. My parents are older I checked their bank statements and they still got charged for June, and July. When I called after I got the bank statements the customer representative said because it was because they did not remove the debit card. They did not reimburse them and said that they would remove the debit card as if that made it okay. I don't trust this company or how they treat the elder the service is not good, the over gauging is terrible, and they take advantage of older people. Don't use them.

This covid 19 situation has really made me focus on how technology truly is in all aspects of my…read morelife and how I am not using it to its fullest capabilities. With the help of John Bogdanov at Telworxs I now feel so confident when it comes to technology. He was so friendly and not once made me feel ashamed of not knowing alot about technology. Thank you John for supporting me during this time and answering my many questions. You need to speak to John for all of your technology needs he is amazing!

They always are super quick and helpful in assisting us with the best services and positive…read moreattitudes. We are lucky to have Jesus and Karyn as our go-to "all things internet and phones" They even get us great deals! It is a pleasure to work with them and we recommend them to all of our friends and family, you will not be disappointed! Thank you Telworx!!