Robert did an amazing job installing an 85" TV on my wall. He completed the job effortlessly and…read moreit was clear he is highly experienced in what he does. Pricing was fair, he communicated well when providing ETA, and I'm really glad I hired him for the job. Highly recommend Robert to anyone needing TV installation.

The service I requested was performed quickly, quietly and at the price quoted. The noisy dish is…read moregone as it is dangling cables and I am a very happy person.

Chris installed my Starlink last night, there was a bit of confusion on installation fee and wish…read moreit was honored at the $280 plus $100 for parts totaling $380 I was quoted instead of the $450 that was paid. Chris was extremely professional and took the time to explain the process and mount the dish on my patio cover instead of my house. Chris was extremely professional however I'm giving a 4 star rating because my original quote was not honored, that was disappointing.

We had Starlink installed by Empire Satellite and had a very good experience. Chris was…read moreprofessional, knowledgeable, and efficient. He quickly assessed the best setup, installed the dish on the roof, and ran the wiring inside cleanly and neatly with great attention to detail. Pricing was fair and clearly communicated. While he did arrive late, he proactively texted updates about his schedule, which helped set expectations. Overall, solid workmanship and good communication. I'd recommend Chris and Empire Satellite for Starlink installs.

Just added new cel phone and had to go back there few more times just to start new phone…read more I wish I can find other providers but unfortunately have no choice where I live I didn't receive any messages I thought it was set by them but it wasn't so I had to call and fix to make it receive messages after over month!!! I Don't like Spectrum their WiFi Service is always shuts of and stops with some reasons too many times I definitely will chage to others if I ever had other choices they are the worst I ever had

Horrible. ! Wanted to add two additional lines to my service and was told I had to have my phones…read moreshipped and signed for unfortunately no one would be home to sign for them . I was told they could not override it and I would have no other option but to have them shipped ! Mind you the phones were available at that store ! I'm so mad and honestly am driving to another carrier as I type this ! Any other carrier would love to receive my business with 3 lines. The kicker was they had a corporate visit with higher ups there and they still couldn't do anything. I would like to mention my account is current , active and I have been a customer for over three years. This is beyond crazy ! This is definitely a sign to go somewhere else where they have better customer service. The fact they would lose a customer is wild just because they could not override the system. Remember there is always someone above the next person, all this tells me is they were lazy and had no problem losing a customer.

Crappy customer services 15 years and they have got worse…read moreand worse. Called to cancel services (due to higher prices) was never told they wouldn't cancel the day I called. So, they charged me for an entire month (without me knowing). In the meantime, my debit card was compromised, I didn't think to change it with Direct Tv (as I cancelled services) and 4 months later I get an email about collections notification? For $66? After being a customer for 15 years? STAY AWAY

Called and FINALLY got the right dept. Cable that runs from dish down the side of house attached to…read moreunder the eaves hanging down. (About 20 ft) I asked if a service person would reconnect as I was worried that wind would disconnect. Said they would need to charge but would waive fee if I pd for a monthly protection plan. ($11/mo.) I told them it was fastened by them and they should be responsible to fix it, as I had originally pd for the installment. Kept saying, "SORRY." On principle, I'll pay for a handyman to do it. So much for paying them $225 a month already.

We are transferring phones from AT&T to Spectrum and we were assisted by Edwin in the McKinley…read morestore. He went beyond the call of duty... He was AMAZING. Great customer service. He kept a smile and when all was said and done he was able to save us money on Spectrum overall. My kids have been on Spectrum mobile for a year now and they recommend it highly. Thank you Edwin for taking such good care of us.

Worst customer service... I was felt with by an older wanna be chola chick with longgggg grown out…read moreorange nails. She was so rude and so short, I walked In 5 employees all on their phones I was giving major attitude because my last name was my Maiden name and I had canceled my service after 3 years of shitty service and was returning my stuff my ids say my married name no shit that's what happen but she took my Stuff back and said if I had any questions I had to call she couldn't help me in any way. So glad to part with them