I contacted the company yesterday for assistance in removing a cable dish & cables from my condo…read more Not only did the gentleman let me know they could take care of my request the next day despite the rain, I was also informed a worker would be on site between 8:00 & noon. The price I was quoted for the job seemed very reasonable. A technician, Hon called a little after 8:15 a.m. to let me know he would be on site before 9:00 a.m. upon arrival, he quickly assessed the task & the job was completed in less than an hour. Thank you so much for the speedy response & completion of the task in a timely manner. I would definitely recommend this company based on the efficient manner in which my request was handled from start to finish.

First off, let me say it's hard to find a place to walk into and get info about Dish. I found these…read moreguys online and walked into their storefront. I spoke to Erik Stefani who was super helpful and generous with his time. He demonstrated real product knowledge, and was great and not pushy at all in his follow up. Derrick Pettit was our installer when the day came, and he was legit. In just over an hour he had all 4 TV's up and running. He programmed all the remotes, ran us through the operation and just had good energy. I'd totally recommend these guys.

Could not recommend Bobby more! The whole process was extremely efficient and accommodating. He had…read moreour tv repaired quickly and made it a very pleasant experience. Such a nice guy with quality work! Will definitely be recommending anyone who needs electronics repaired to him.

The speaker on our Samsung TV was sounding tinny. Contacted SOS TV. Bobby got right back and…read morearranged an assessment. Was thought to be a problem with the speaker, motherboard or both. Turned out to be both, along with the power supply aging. Returned the set 3 days earlier than expected. Excellent service and value. Bobby's great and easy to work with.

Quick and clean No need to read instructions for the mount…read moreWould recommend for future mounting projects

I had a great experience with this TV mounting service. The technician was professional, arrived on…read moretime, and made sure everything was installed perfectly. He took the time to ensure the TV was level, secure, and positioned exactly how I wanted it. The setup looks clean with no visible wires, which really improved the overall look of the room. Customer service was excellent from start to finish, and the whole process was quick and hassle-free. I highly recommend this service to anyone looking for a reliable and high-quality TV installation.

Glad I picked K&S for my TV project. Steve was terrific - on time, professional and great on…read morehaving to improvise when the mount didn't fit. And totally set up system so we literally have to do anything but turn on TV and go. And fully cleaned up and took old TV, packaging etc!! Highly recommend......

We just have our garage redone and the workers somehow disconnected some wire/cable in the attic, I…read morecalled Steve and he showed up and helped to resolve the problems. Now everything back to work, the this is 10 months AFTER Steve completed our project! How can I not to recommend his company? He is super nice and friendly!!! Thank you!!!

I am surprised that I am one of the 2 anomalies that have experienced good service. But then again,…read moremost people will write the "not great" reviews over the "positive" reviews especially since this is a customer service based as opposed to food service. This Spectrum Store is located on the other side of the Trader Joe's on Imperial, and is across from the Sit 'n Sleep Mattress Store. With any Trader Joe's locations, the parking is always not great so it also translates into limited parking for Spectrum Store customers as well. Most of the time, unless urgent, I always make a reservation because then I know that I will hopefully be helped within a certain time frame. There is a tablet for customers to check-in for their reservations, right as one steps into the store. There is a monitor (to the right) that will show where the reserved party is, or where the walk-ins are. The employees will call your name and one will head to their kiosk. Most of the time I go, I do not have to wait too long (maybe 30 mins max one time on the weekend with a reservation), which makes sense since most people will be stopping by when they are not working. We've always had our questions answered and treated with respect. Yes, they are busy and people come in with questions in regards to their multitude of services (internet, mobile, cable, and phone). Yes, some customers ahead of you may ask many questions, or may not know how to ask their question for the answer they are looking for, and the wait time does take a bit longer. For certain things, I find it easier to stop by a Spectrum store to get my answers (sometimes) than to call their help line, which is not bad also because it is always a U.S. based customer service representative who answers.

I came here to return outdated equipment. I had an appointment for 12:30 but decided to head in…read moreearly and I'm glad I did. Several people were already waiting outside before the doors even opened. I can see this place being very chaotic and why it's got terrible reviews. Employees don't stop people from cutting in line. Parking is awful because of the shared lot with a very busy Trader Joe's.

Robert did an amazing job installing an 85" TV on my wall. He completed the job effortlessly and…read moreit was clear he is highly experienced in what he does. Pricing was fair, he communicated well when providing ETA, and I'm really glad I hired him for the job. Highly recommend Robert to anyone needing TV installation.

The service I requested was performed quickly, quietly and at the price quoted. The noisy dish is…read moregone as it is dangling cables and I am a very happy person.

The Channel Guy is excellent. Everything about working with him was great: A very nice lady does…read morethe scheduling for him, and he shows up on time and gets the work done fast. What else could you ask for! I'm disappointed in Bob B's very unfair review, especially after reading the very professional response from the Channel Guy's business manager.

ATTEMPTED StarLink install…read more.. Terrible experience. They came to my home and had the wrong ladder so they left. Couldn't reschedule for the same day. So I figured it all out myself and if they had just walked around the house, they would've noticed a previous DIRECTV install bracket (already bolted into the house) that they could've used. I sent them a picture of it and they said they couldn't use it. But I'm literally writing this review from StarLink that I set up myself. For free! ! I've now got the entire thing setup by myself, and simply have to go to Home Depot in the morning and buy a few small things to make everything look neat. Most simple install ever. They did not research the project or even look at the height of my home. Super disappointing ! It's like any other business. When they get really busy, you' really find out how good they are at managing things.

Chris installed my Starlink last night, there was a bit of confusion on installation fee and wish…read moreit was honored at the $280 plus $100 for parts totaling $380 I was quoted instead of the $450 that was paid. Chris was extremely professional and took the time to explain the process and mount the dish on my patio cover instead of my house. Chris was extremely professional however I'm giving a 4 star rating because my original quote was not honored, that was disappointing.

We had Starlink installed by Empire Satellite and had a very good experience. Chris was…read moreprofessional, knowledgeable, and efficient. He quickly assessed the best setup, installed the dish on the roof, and ran the wiring inside cleanly and neatly with great attention to detail. Pricing was fair and clearly communicated. While he did arrive late, he proactively texted updates about his schedule, which helped set expectations. Overall, solid workmanship and good communication. I'd recommend Chris and Empire Satellite for Starlink installs.

Quick and professional. The tv looks amazing being mounted on the wall. Would recommendread more

Mike is the person for the job. I was looking for someone to mount our new 85" TV and give me…read moreadvice on mounts and so forth. Mike knew what he was doing, was flexible and gave sound advice and had all the equipment and extra materials needed to do the job. Everything looked great when he was done and he cleaned up thoroughly when he was done. Very fair pricing for quality workmanship.