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Spectrum Store

2.1 (16 reviews)
Closed 10:00 am - 8:00 pm

Services - Spectrum Store

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2 months ago

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5 months ago

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15 days ago

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2 months ago

This place a joke. The workers here only care about selling you a phone. They don't want to help you.

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1 month ago

The customer service people were friendly and helpful. They were able to fix my billing problem quickly.

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3 months ago

VERY slow service. It was like watching paint dry. It's a great place if you have trouble falling asleep. This will cure that issue.

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2 months ago

Terrible internet service in Chino Hills. DO NOT get this service. I work remotely and 50% of the time my service is out.

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2 months ago

Service was great, too bad I forgot the name of the sales that helped me. Friendly staffs and place is clean.

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6 months ago

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10 months ago

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1 year ago

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1 year ago

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1 year ago

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1 year ago

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1 year ago

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1 year ago

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T-Mobile

T-Mobile

(38 reviews)

We got in on a Sunday and there was a 20-30 minute wait. We signed in and waited…read more We were helped by John. Quick service, it's just that he didn't explain too much about the phone. We had to ask what we wanted. He sold us the 256 iPhone 17'Pro Max. We actually wanted the 1TB one. The data transfer was started at the store and continued for 2 hours once we left. It's a good process, more efficient than before. We were offered a $300 discount per trade in and a 24-month payment plan. You can't get the trade in discount if you pay in full. ‍ darn. Overall, not a bad transaction, just need some more information next time from the sales person.

I had the best customer service I have ever had at this T Mobile store. I never leave reviews, but…read moreJOHN went above and beyond at this Brea location. I have to say, after being unsuccessful with T-Mobile's customer service on the phone on two separate occasions, wasting about two hours on the phone, I went to the La Habra location to get help. The salesperson at the LaHabra store told me I needed to upgrade to the plan that was about 100 dollars more than the plan I was on to get trade-in value for my phones. I knew this was not right after researching online, but nevertheless, they still wanted to upsell me. I went to the Brea location for one more attempt at changing plans. I have to admit, I went in a little pissed off about the previous customer service, and I was not in a great mood. I started off by telling John I won't be buying anything today, but just wanted help choosing a plan that was right for me. JOHN grabbed a notepad and went item by item, explaining the differences between plans and phone costs. He was great! I ended up getting a new phone and changing to a better plan that, in the long run, was cheaper than what I was already paying. I was very happy to have received such great customer service from JOHN, when The others had failed. Thank you again, JOHN, for your help! T-Mobile should model their customer service after you.

Spectrum Store - isps - Updated May 2026

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