1. X-Factor Communications

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Anaheim, CA

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X-Factor Communications

5.0 (8 reviews)
Open • 8:00 am - 5:00 pm

Services - X-Factor Communications

Television service providers

TV mounting

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Recommended Reviews - X-Factor Communications

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4 years ago

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4 years ago

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5 years ago

Eric was a great help in solving my problems and tried to save money throughout the process. I would recommend them to anyone.

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5 years ago

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5 years ago

Its good to have an independent Dish provider. I don't like the Dish company much because they are so opaque.

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9 years ago

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10 years ago

Everyone at X-Factor are really genuine people. They make you feel like they really care and they dig deep to get you what you want.

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9 years ago

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Abba Tv Repair Service - Tv

Abba Tv Repair Service

(72 reviews)

Fix 75 inch TV I…read morecan't recommend David enough 7 stars really Reliable prompt communication,and punctual, Very knowledgeable and great experience, Came in for a free estimate to fix a 75 inch TV Screen, scheduled for service with a very good price. Service was done very efficiently , professionally and mission impossible accomplished. Thank you David

David at ABBA Systems is the real deal…read more I have a Sony XBR-75Z9F (75" Master Series) that suddenly went completely black. Multiple shops either told me it wasn't fixable, parts were impossible to get, or that it wasn't worth the effort because of how complex this TV is. David was the only one who stepped up and actually took the time to diagnose it properly. Instead of guessing or pushing a replacement, he identified the real issue and repaired it at the component level (T-Con / buffer board)--something most places won't even attempt. He had everything fixed and back to me in less than a week, and now the TV works perfectly again. Communication was excellent the entire time and quick responses, clear updates and he followed through exactly as promised. On top of that, he's just a genuinely nice, honest guy who clearly knows what he's doing, especially with high-end TVs. You can tell he takes pride in his work and doesn't cut corners. Hopefully I don't have another broken TV anytime soon, but if I do, there's no question I'm going straight back to David. If you're dealing with something other shops won't touch, or even something that is a regular job, this is your guy.

Spectrum - Still waiting to be called.  There's a hell of a line

Spectrum

(327 reviews)

You would think dropping off equipment would be super easy, but no... Spectrum has to make you…read morewait. Three people were working (that I saw), but only one was behind the counter. The folks in front of us just wanted to give someone our cable box because we were cancelling cable but keeping internet. I hadn't been in a Spectrum store in years, and they were going after the cell phone market. It looked like an AT&T or Verizon store, but it just felt odd. The phone selection wasn't as great as at places like Best Buy. After about 10 minutes, we finally reached the counter, and they were nice enough. They scanned the box, typed a lot into the computer, i. All in all, it was a truly unforgettable experience.

Bit by bit, Spectrum had been raising my bill for basic Internet to $100 per month, so after 12…read moreyears of being overcharged, I fired them--or at least, I tried to do so. I contacted Spectrum via chat, stating I wanted to discontinue service. Their chatbot told me to call a number. I called and stated I wanted to quit service, but they put me on hold and then hung up on me. Next, I removed Spectrum as a payee with my bank, but Spectrum charged me $100 anyway. (I contacted my bank, and got that $100 back.) I asked Spectrum via phone to send me a paper bill. The rep agreed, but I never got the bill. I later asked Spectrum where I could turn in their cable modem, but the chat employee would not help. I had to find the store on my own. This store gave me a receipt for the equipment and the closed account, but it apparently did no good, as you'll see below. I figured I owed Spectrum some money, so I contacted them via chat. The rep insisted I pay the full $100 monthly bill, even though I hadn't received a full month of service. She stated that "all companies bill this way." I stated I would pay what I owed them: $50 for exactly half of a month's service. The rep asked for my credit card info and then she disappeared. When I got back to the chat 5 minutes later, I saw that she was asking for another $5 as a "convenience fee". I did not pay. I then contacted Spectrum to ask for a billing address where I could mail them a check. After wasting more of my time, that rep finally gave me an address. I mailed a $50 check to settle with Spectrum, but soon thereafter, Spectrum sent me an email stating I now owe them $225! And for what? Late fees? Next month's service on a closed account? Did this store even tell corporate that I quit their service? (I swear, you can't make this stuff up!) Since then, Spectrum has been calling me and messaging me, trying to collect $225. You need to avoid Spectrum LIKE THE PLAGUE. They overcharge; they creep up the monthly bill as a twisted reward for customer loyalty, and their customer no-service, both chat or phone support, is clueless, worthless, and a waste of time. If you need Internet, instead consider getting a wireless hot spot and service wtih Verizon or T-Mobile. Avoid AT&T for all the same reasons as with Spectrum.

Empire Satellites

Empire Satellites

(12 reviews)

I contacted Empire Satellites to get Starlink installed. I live in Riverside, CA and they were able…read moreto service my request. Chris did an amazing job. He was friendly, fast and very professional. I live in a two-story home and Chris was up on the roof no problem and had my Starlink installed super fast. He also helped me with the setup process so I could connect my devices. I highly recommend Empire Satellites. Chris was great and the price is a great value for the service Empire Satellites provide.

Practically everything in the follow up response by the owner is a blatant lie, further proving my…read morepoint that the guy has no integrity. 1. Original quote given did not specify a "covered cable" install. I would have declined right then and there. My router is located inside a room with no exterior walls. 2. I never "insisted" on using the mount that I bought. If it was indeed not suitable (which of course was not the case), it should have been explained exactly why. All this particular mount needed was a small block of 2x4 behind it, to clear the edge of tile roof. But Chris was too lazy and rushed to think it through. Instead, he claimed that it needed "an extension" (nope, it didn't), and proceeded to butcher my brand new fascia by driving six (!) lag bolts through the mount at haphazard angles. When I re-mounted the dish properly myself a few days later, I was appalled at the damage that was inflicted. 3. He is obviously not used to his customers checking the quality of his installs. He came up with "oh, it's not finished yet" line only after I showed him the photo of the shoddy work he has done, got up the ladder myself, and demonstrated how wobbly the mount still was. Before then, he kept insisting that the mount was installed perfectly. 4. Before he left, he did offer to install his "professional" mount for $100. It was NOT free of charge, as he claims. This sleazy used car salesman's last ditch upsell was the final straw for me. That's when I knew I had to post my review. I have nothing more to say - it is up to the reader to decide who is telling the truth. If you still decide to hire Empire Satellites to work on your home, be prepared to live with the consequences.

DirectHiDef - After we paint the cabinets and prepair for the TV installation

DirectHiDef

(3 reviews)

This company is the REAL DEAL. GREAT Installations, very professional, and very accomodating. They…read morealso have great ideas to make your LCD/SOUND set up really awesome! They installed my unit a little over a year ago and it still runs great and I get compliments all the time on how well it performs and looks. Thanks Mihai for your superb effort!

Wow, customer service still exists in this country, and Mihai at Direct Hi Def is living proof…read more Matter of fact, I hope this review does not get flagged for being too positive. First off, let me confess that I have ten thumbs when it comes to electronics and gadgets. So, when the cleaning crew I hired yanked my TV, DVD player, speakers and FIOS cables all to hell, I was up a creek without a paddle. Nothing worked except the DVD, and that was now all pixilated. Damn it! Was I going to lose my unwatched episodes of Wilfred and the season premiere of Sons of Anarchy??? Ahh to hell with that! So I found Direct Hi Def off Yelp and give them a call around Sept 5 to explain my problem. Unfortunately, (or fortunately, since I was heading to Italy for vacation) I was not able to schedule Mihai until I returned. When I returned to work on Thursday, he was the first person I called. He remembered my dilemma and worked on scheduling me asap. Now anyone in the L.A./OC/IE area knows what a pain the commute can be, so we had difficulty setting up an evening appointment during the week. I am in Chino Hills, and their office is in Irvine. No problem, Mihai offers to come out on Saturday. We are in touch back and forth the past few days (great communication by phone and text), and he shows up as scheduled today Saturday as agreed. Mihai goes to work, and less than 90 minutes later, my FIOS is back up, my speakers work, the DVD looks sharper than ever, and now I have a iPOD outlet for my receiver. All at a more than fair price, mind you. It was only in talking to Minhai that I come to find out that he is committing to my project in between several personal engagements today. He took the time, effort, and gasoline to drive from deep OC to CH on his day off to fulfill his commitment to me. All I can say is, if you need ANYTHING in the home audio/video installation, repair, or upgrade departments, Direct Hi Def is your solution. When it is time to bring my home audio/video into the 21st Century, DHD will be the only one I call. Thanks a million, Mihai!

X-Factor Communications - televisionserviceproviders - Updated October 2026

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