Cancel

    Open app

    Search

    Services - DirectHiDef

    Home theater calibration

    Television service providers

    DirectHiDef Photos

    You might also consider

    Recommended Reviews - DirectHiDef

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Nav P.
    152
    43
    4

    16 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Robert T.
    29
    50
    19

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of S K.
    0
    16
    0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - DirectHiDef

    You might also consider

    Cox Store

    Cox Store

    2.6
    (226 reviews)

    This was truly an excellent experience. After countless unsuccessful attempts to resolve the issue…read morethrough online channels and phone calls, I visited this store and met an associate named Michael (as shown on his badge). He was extremely patient and tried multiple times on-site using the Cox Communications website system as well as the call center, but the issue still couldn't be resolved. He then continued exploring various alternative approaches to help set it up, and even consulted with his manager to seek additional solutions. In the end, he successfully resolved the long-standing issue I had been facing--setting up automatic payments under a trust account--which had taken me several weeks to try to fix. I am truly grateful for Michael's patience, attention to detail, and strong sense of responsibility in helping me solve this difficult problem.

    I walked into the Cox Communications store on Sand Canyon Drive expecting to exchange equipment…read more Instead, I accidentally bought tickets to a live comedy show. Step 1: Sign in immediately. Step 2: Watch eight employees somehow all be "busy" while accomplishing absolutely nothing. It was fascinating. One employee was deeply committed to a laptop, another seemed to have an intense relationship with their phone, and the rest had clearly mastered the Olympic sport of looking occupied while avoiding eye contact. Then came my favorite part... After patiently waiting my turn, two customers who arrived after me asked an employee "one quick question." You know... the famous "quick question" that somehow turned into an entire customer service appointment. Apparently, the queue is more of a decorative suggestion. Eventually, my name was called by Nichole, who looked like someone had just informed her that break time was officially over. No "Hi," no "How are you?"--just pure enthusiasm... if enthusiasm had been unplugged. Every question I asked seemed like I was requesting the secrets to the universe. Meanwhile, the gum chewing suggested she was mentally already clocked out and halfway to Friday night. By the time I left, I found myself thinking, "You know what? The DMV isn't so bad after all." Honestly, next time I'll just call customer service from home. At least if I'm going to be frustrated, I can do it in sweatpants. Cox has mastered the speed of fiber internet. If only the customer service could load as fast. Would I come back? Only if Netflix starts filming a new season of The Office here.

    Spectrum

    Spectrum

    2.6
    (38 reviews)

    Great customer service no matter what time of day, night, or early morning, You can ALWAYS speak…read moreto representative who can help you with all of your services. Ive had internet issues at 3 am and have still gotten help! The stores are also conveniently located with welcomed walk ins. Ive been a customer for over 15 years starting when they used to be Time Warner and have been extremely happy with the service, and constant loyalty discounts and available promotions! You just dont get that sane reliability AND affordable pricing with Dish or Direct TV. Ive just recently upgraded away from the DVR to XUMO and let me tell you, I LOVE IT! No wiring everywhere, no headache to setup and activate, and the unit is small enough to fit in the palm of your hands. Its LOADED with avaliable sports channels and movie lineups, and it's intuitive! Whatever youre watching creates a que for more of the same type! If you love action, horror, rom com, or reality TV, you're suddenly in a rabbit hole everytime with LOTS AND LOTS of recommendations available! If you ever need new equipment, they will send it right out to you free of charge and most of the time you'll receive it the very next day with online instructions on how to activate it, and if youre still not sure all you need to do is call customer support and they will take time to walk you through the activation process step by step! Transferring your service to another location is a breeze too! There is no comparison!!! I could go on and on and on about how incredibly pleased with Spectrum, but Id be here all day. You just have to give them a try and see for yourselves!

    The store feels inviting when you walk in. The specialist seem to enjoy being there. You can feel…read morethe pride they take in their work when interacting with you.

    DirectHiDef - hometheatreinstallation - Updated August 2026

    Loading...
    Loading...
    Loading...