Finally after weeks of interruption FRONTIER service tech came out after two DVR's failed neither…read moreone working so technician updated updated the Wi-Fi Internet with a new router and Eero wi-Fi extender upstairs and downstairs because the house is 3600 sq feet. Long story short the initial router was the wrong one installed so it just caused havoc with my Internet and reception it was not compatible with everything else in the residence. Had a second technician out that is more of an expert in this field with sound and visual and installed a new router that is compatible with the Wi-Fi extender and the TVs and everything else electronic. In a nutshell everything is communicating correctly with everything in the residence like it should be. I really hated being unplugged from TV but it's all up and running now. The rest of the TVs are streaming this is a 65 inch that doesn't have streaming on it yet and when the DVR goes down it mostly interrupted several TVs. So 5 TVs are back up and running. Best Buy next week for a new 65 inch streaming TV to get rid of FRONTIER/Verizon boxes. Thank you technician you know who you are! I was going to post his name but he did not want to be recognized since he had to clean up the mess from the prior 2 employees from FRONTIER which is now again Verizon because they took over in February so at some point I will have to change again to be Verizon Internet because the FRONTIER equipment won't work if I stay with them! It gets complicated but we will make it work one way or another. If y'all remember way back when it was originally Verizon then they sold their Verizon FIOS to FRONTIER and now they've obtained it back. Welcome aboard again Verizon Internet service I hope it's better until I can move away from all of it.

1/5 -- ABSOLUTELY AWFUL CUSTOMER SERVICE. AVOID FRONTIER…read more Frontier has easily been one of the most frustrating companies I have ever dealt with. Getting an actual person on the phone is nearly impossible. Their automated system forces you through endless menus and loops, and somehow still manages to hang up on you. It honestly feels like their customer service system is intentionally designed to prevent customers from reaching a real person. After canceling my internet service, I paid my final bill and restocking fee. I returned the equipment I actually received. I already owned and used my own personal router, so the only Frontier equipment I received was the Eero device. I NEVER received or used the additional router they are now trying to charge me for. Despite this, Frontier continues billing me for equipment that was NEVER PROVIDED TO ME. Because reaching someone by phone is such a nightmare, I have had to contact multiple agents through their online portal. I explained the situation repeatedly. Multiple Frontier representatives told me I did NOT owe anything else. I was given case numbers and was specifically told the issue had been RESOLVED. Yet Frontier still sent me ANOTHER BILL. What exactly is the point of giving customers case numbers and telling them an issue has been resolved if Frontier is just going to ignore the resolution and continue billing them anyway? This is beyond poor customer service. It is an exhausting cycle of automated phone systems, repeated explanations, conflicting billing, empty promises, and charges for equipment I never even received. If you are considering Frontier, I strongly suggest looking elsewhere. Saving yourself from this level of frustration is worth it. AVOID FRONTIER AT ALL COSTS.

We have 2 plans with metro and have always received okay service, Since coming to this location…read morewe've been extremely happy. The representatives at this location have been kind and professional, they've made our experi with metro an excellent one and I don't plan on changing our providers.

I have been a loyal Metro PCs customer for over 12 years and have had no issues or complaints until…read morenow... About 1 year ago I went into this store on Euclid and Philadelphia in Ontario and was greeted by one of the employees. I stated that I am a loyal customer of 12 yrs and I would like to bring on 3 new phone numbers to Metro (my wife and two teenage boys) and of course they were happy to hear that. This is when I bought 3 new phones and activated service for them and walked out of the store happily. Only to have my wife explain that her phone was not working ie: not receiving all texts and phone calls, apps staying on and music randomly playing at 1am when the phone hasn't been touched in several hours amongst other issues. I brought this to the attention of Metro customer service (in November when I was notified by my wife) at which time they instructed me that the phone has a 1yr warranty with the manufacturer and the Assurant insurance was still valid, so they would process a claim on my behalf. I left the store only to get home 25mins later and received a call from this franchise rep and she stated my phone has been refurbished (not true) and they couldn't continue the claim due to this. At which point I called customer service back and they informed me that I should try the 1yr manufacturer warranty with Samsung, called Samsung and they stated they would need my phone for more than 21 days before I could receive a new one (unacceptable). As this was not an option for me and my family I called Metro PCS customer service back. They in formed me I should go back into the store and have them try to process another claim, at this time the representative from the store I bought the phone at informed me that the phone isn't a Metro PCS device, hmm 1st refurbished and now not a Metro PCS device. I have followed up on this consistent problem for 7 months now only to get the run around from all sides pointing the finger at each other like they are the ones to resolve it. I have spent 50+ HOURS on the phone with customer service and have wasted time and gas going back and forth to this store location, have asked several times to have a manager from this location to call me back to resolve this issue and nobody ever calls me to assist. I have been BEYOND PATIENT with this store and it has gotten me nowhere, here we are at the 1 year marker and have been paying for a service that I have not received from day one. I have nowhere left to go with this as the corporation, the franchise and the insurance company are all useless and refuse to communicate to each other to help me figure out a solution. So this is what's going to happen going forward. #1- I will be reporting them to the FEDERAL COMMUNICATION COMMISSION (FCC). #2- I will be serving the corp with a small claims case and obtaining council to recoup the financial burden this has cost me. #3- I will be giving my hard earned money for 4 phone lines to their competitors #4- I will be sending emails and physical letters to their PO box at the corporate headquarters in Dallas TX #5- leaving as many negative reviews on all platforms including all social media platforms Mind you all of this could have been avoided by just taking care of the customer. Or at least communicating with a loyal customer. Damn you Metro PCS you have caused me nothing but grief for the last 12 months

Tony knows what he's doing. I'm surprised that he doesn't have more 5 star reviews. He can hook…read moreyour business up with the right phone service. If you place any value on communication, this is your guy! Thank you from one small minority owned business owner to another!

From the owner: We are all about telephone systems installation. data cabling. telephone Jacks if needed…read morewe are also working VoIP systems throughout a third party company, very reasonable prices and no contract required. Note: no computers repair

I met Jim yesterday and had a possible project for him. I was pleased with his knowledge and skill…read morein the ever changing voice and data services field. He was able to suggest a logical workaround.

From the owner: Internet Service Provider agent and telephone systems sales. We provide telecom auditing, inventory…read moreand service options to small, mid-size and enterprise businesses.

First and foremost, in any business I walk in, it all begins with CUSTOMER SERVICE, came inside…read morelast night, was greeted, assisted and felt relaxed, not like a car salesman, but we felt comfortable, young lady named Krystal listened to us, explain what our options are, very kind and respectful that we wound up switching our carrier to T-Mobile, saved some money and helped setting up our phones, not once did I felt uncomfortable, it was great experience and would be recommending my people's to them , Thank you Kristal Thank you T-Mobile Store T-Mobile 9704 101 N Euclid Ave Ontario CA 91762-3510 Sales Rep #:****995

Worst t mobile service and experience I've ever had. The lady has the worst attitude and the guy…read moregave us a last minute help without really acknowledging anything.

After having a terrible experience with a product forwarded to my business select account from the…read morecorporate office, I entered the Vineyard Store and was blessed to be assisted by a young lady named Lisa. She was able to save me money and connect a second device for somebody very important that's a client of mine this evening. Because of Lisa, they will have access to PlayStation's videos And movies during their transportation services. Thank you so much, Lisa.

Customer service is just going down! Brisa & Verenice were working tonight/ I was ready to purchase…read morea phone but Verenice had the worst attitude - I don't get it. It was going to be an easy sale- I was in there for no more the 15 min. I hope next time you guys get Brisa, she seemed very sweet helping the other lady :) - I was giving 2 stars but I'm shook other's experienced the same!

Excellent service!!! Joseph, the owner is extremely quick to respond and even called to explain…read morethe repair options and specific arrangements. If you need your computer repaired this is the place to go! From the moment I put in my online inquiry through the Yelp message system, I felt at ease and was told what to do before bringing in my computer, what the possibilities are and a quick pricing quote. I still can't believe how quick the water damage was repaired on my MacBook Pro, a lot quicker than I expected. I was prepared to lose my data but he managed to repair the motherboard and there were no data loss at all! Also, the price is reasonable and affordable compared to what Apple store quoted me which would have resulted in data loss. Joseph, you are a lifesaver!!! I would highly recommend using Mad ScienTech for any computer repair needs. ANY. 11/10 in my books! I can't stop telling you thank you! If I'm experiencing issues with my other computers, this is the first place I'd go!

OK I have used Mad Science Tech for years now and he is amazing. His prices are great and he uses…read moregenuine parts. If they are available to repair anything we repaired laptops with him, phones iPads, and probably other things I forgot it at this point, but he always comes through. He's very honest so if he really can't repair some thing, or if the Repair would cost the same amount as the product new, then he will let you know which I respect so much. He is literally the guy to call for any tech needs you may have. I have his number saved on my phone and I know I have a couple of jobs pending for him as well. Call him if you need anything you won't regret it.

Really wanted to thank Ms. Cindy for always being helpful! She's helped me on not one but two…read moreoccasions and both times she was incredibly professional, polite, attentive and tried her absolute best to help me with my concern. She understood my stress and was very warm. I haven't had any issues with this Tmobile, it's a little further from my home but other locations I've been to seemed understaffed and I would wait for long periods of time, at this location I was helped promptly the few times I've been here. In general I've had much easier times with customer service with Tmobile than other carriers. Thanks Cindy!

JAIR SANTANA assisted me today. HE IS ABSOLUTELY AMAZING! TEN STARS!…read moreKind, understanding, knowledgeable, professional and most important to me was his patience!!! Had a disappointing experience with the Haven Ave. #154D store. Don't go there. Came to see if I could get better help with my concerns at the 4th/Vineyard store, and left there feeling so satisfied and worry-free! Go see JAIR SANTANA on 4th & Vineyard, you won't be disappointed!!!