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    8 months ago

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    Dani W.

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    9 months ago

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    Dani W.

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    10 months ago

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    5 years ago

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    AT&T Store

    AT&T Store

    3.5
    (54 reviews)
    $$

    I'd like to say that Angeliqua was amazing. I kept getting denied my trade amount for some reason…read moreand the original salesman was no longer at this store. Angeliqua took it upon herself to help me step by step over a 2 month span. She re-submitted all my info numerous times until I got my trade value I was promised. She kept me updated via text all the way until my check arrived! She went out of her way and I appreciated it. I will always return to this location.

    I went in today to try to pay my bill. This is my second time being to this location. When walking…read morein the manager Harvey, that's if he gave me his real name. Anyhow, I'm walking in and his sitting at the back table he's says welcome in, but with attitude. So I guess the only way to pay my bill is with my account number usually I'll give my ID. Because for whatever reason, they had, had aa hard time to look me up. And honestly, I didn't have my account with me at the moment. So anyhow, he wanted my account number and I asked him I could show you my ID and go from there. He didn't want to he refused. He said that he needs my account number or my bill won't be able to get paid. With attitude! I said I have never had any problems with the other AT&T at Tyler. His response was with attitude you're welcome to go to that other place. I just felt that's not a way to service people. So my response was you need proper training and he tells me so do I. Very unprofessional, specially being the manager there. I had to go to the one on Tyler. And is a difference at that location they are very nice very kind right away how they introduce themselves, how they welcome you in how they attend to you, etc. WOW! So hopefully Harvey could get the proper training he needs or they should send him to the one on Taylor so he could see the difference of the staff on how they do it the correct way with there customers.

    DIRECTV - televisionserviceproviders - Updated August 2026

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