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Video Pro Security

3.0 (2 reviews)

Services - Video Pro Security

Security monitoring services

Security system installation

Security system repair

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Jack Wires Comnunications

Jack Wires Comnunications

4.9
(145 reviews)

I live in a new Lennar build here in Ontario so I was worried how wiring would work when it came to…read moreinstalling ethernet ports that extended from one room on the second floor to the guest bedrooms. I contacted Ricardo after checking out his reviews, he responded quickly and we easily set up an appointment. He discussed possible options of placement of the ports since the roof and outer walling might pose an issue, but he was able to find good placement of my ports. Job was done quick and easy in less than 2 hours. Aside from making a hole in the wall for the ethernet port placement, no additional breakage of the wall was necessary. Ricardo did say that in some cases, depending on the walling and roofs, breakage of the wall would be necessary for some people, but not mine fortunately. Ricardo and is colleague were awesome, professional yet friendly and personable. They cleaned up after themselves and did an overall fantastic job to make any streaks or scrapes anywhere. HIGHLY recommended if you are looking to have ethernet ports installed that extend from your main router/modem that go through the wall/roof so you don't have ethernet cords lying around on the floor.

Ricardo and his team did an awesome job installing a security camera system. Friendly and…read moreprofessional service. Good communication with Ricardo. He answered all my questions in a timely manner and offered additional information to consider. Negotiations on cost were straightforward and no pressure or surprises. He makes you aware of options and recommendations, and lets you decide. Cost for his services was better than others, and I felt more comfortable using his company. They know what they're doing and I would have no hesitation using them again for any of my electronic wiring needs.

Main Tech Systems

Main Tech Systems

4.9
(126 reviews)

Rick and his crew are a solid group of guys…read more I hired them to run shielded CAT6A and speaker wiring in my new Palm Springs house. The project included 15 Ethernet drops across six rooms and 1900 sq ft, audio speaker wiring, and height speaker installation. The work turned out very well overall. What stands out most was Rick's accountability to the job and for the work of his crew. He was communicative, kept me informed throughout the job, and made absolutely sure any issues I had were addressed. Rick's team also tested every cable run with a Fluke tester and verified that each run was properly shielded and capable of 10 Gbps performance. They were also attentive to the smaller cosmetic detail requests, including cable color, outlet style, and the specific placement of wall jacks. Although just about everything is expensive nowadays, the pricing for the scope and quality of work was reasonable. It was a pleasure working with these guys -- I'd definitely hire them again for any future data cabling, audio, camera installation work.

Initially, our Saturday installation got delayed due to logistics, but Rick texted in advance,…read morewhich was nice. Then, on the day of the installation, he and his partner discussed the plan of action, including my desired camera placements. In the end, they did an excellent job installing the cameras and running the cables. The price per cable run was reasonable and included the materials. After the installation, I was able to configure the new cameras via UniFi Protect with no problem. Definitely recommend them if you're looking for pros to install your security cameras (WiFi or PoE). Thanks again Rick and the team.

Direct Protection Security - Adt Authorized Dealer

Direct Protection Security - Adt Authorized Dealer

4.8
(377 reviews)

I had no issues with the alarm service itself. But I do have major issues with shady business…read morepractices. I do realize that ADT corporate is different from installers like DPS and my complaint is more with corporate, but I feel it is my duty to inform potential DPS customers what it is like to work with ADT. DPS did my initial install and while they have been professional and courteous, they are attached to a deceitful company. Last fall, I decided to sell my house. I wanted to upgrade my control panel to an all-digital panel as part of sprucing up the house for sale. A tech came out to check out my equipment. He quoted me a price for the new panel and came out the next day to install it. I have now moved and called ADT to cancel my service. I was informed that when I upgraded my control panel, I signed a 2 year contract. Well, I was not informed of this by the tech. Did I read the purchase document for the panel? No. I'm admitting fault on that - but I was told it was just for the panel. Again, I told ADT (both in my initial reach out and in person with the tech) that I was doing this to upgrade for a MOVE. I made it clear I was LEAVING. Why on earth would I agree to a 2-year contract extension? After more than an hour on the phone with ADT trying to get it canceled (I was transferred 5 times) I was told I got the penalty reduced to "$22/month for 12 months." Before I signed (as I was in a hurry as I was at work and had already spent more than hour trying to get a simple contract canceled), I asked the account manager if there were any other hidden fees associated with the contract. He said no. Imagine my surprise the next day when a self-install unit arrived at my door with a pricetag posted to my account for ~$400. Once again, the account manager knew I was living with family and did not want or need an alarm. I do believe I was intentionally set up twice - and fell for it. That is on me. It's on ADT that I was set up. Nefarious business practices. I reported this to the BBB and a day or so later, I got an offer from ADT to reduce my penalty by $500. (The penalty was originaly showing as $1,300.) So now it's down to $700 but I am not giving up on principle. I was a customer for more than 8 years. I paid every bill on time every month. When I buy my new home, you can bet for certain it will NOT be with ADT.

Updated review: while our alarm system is working well, we've had trouble over the years getting…read moretimely responses to service issues. Usually multiple calls have to be made before getting a response. We did upgrade our system with them a couple years ago, and they were quick to renew our contract then. But when there have been glitches or problems, we find ourselves working through the national center rather than our local providers. We will probably consider a different contractor when we next update our system.

Video Pro Security - securitysystems - Updated June 2026

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