We just upgraded our 1995 system & have always trusted Mijac Alarm to feel safe & secure. Ramon our installer was detailed, courteous, neat, and very informative on the the new keypad. Thank You Ramon, your a class act as well as Andrew the sales representative. Thank You Freddy G. read more

Worst service, I'm very surprised at them, and still my alarm isn't working after numerous times them coming out, they installed a camera bell even worse, they took it out and now I have the screws and wires hanging on the wall, I'm tired of calling, I will call another alarm company and switch my business alarm also, that's not a way to conduct business read more

Mijac Alarm - Security Systems Near Me - Rancho Cucamonga, California

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George and Rigo were great. Showed up right when expected and made sure to stick around until we knew how everything worked. They even noticed that one of the sensors was operational, but could work for us better and offered to come back and replace it with a sensor we could monitor from a smartphone. George and Rigo were polite and competent (even though we had some password problems on our end logging into our Apple account) Jonathan was highly professional during the initial consultation, he listened to our exact needs and didn't try to 'hard sell' stuff we did not need. Overall a great experience we highly recommend Mijac alarm. read more

Worst customer service I have ever received!!! Mike was the worst sales rep I have ever met! He was so disrespectful. He came to my house asking if I wanted their services and I was interested because the previous owners recommended them. Since he stepped inside he was just talking negative about other alarm companies instead of telling me the good benefits their company offered. The worst thing was when I gave him three names of the people that would be on my emergency contact list and he said "I know how to spell all of these FREAKING MEXICAN NAMES" I was in shock but I stayed quiet. Then when he called me the next day to ask if I was ready to sign with them I said "no thanks, we decided to go with someone else" he replied "OK DO WHATEVER YOU WANT" and hung up! read more

True security starts with the people who enforce it. And the team at Mijac Alarm ensure you are always protected! My family is safe and secure because of these amazing people. Then there is the state of the art technology they use that is second to none. I can be anywhere in the world and I have access to my home at all times. Knowing these guys protect some of the most important people in our community, police, firefighters, major businesses, gives me the peace of mind that in the event someone comes after our home, Mijac will be there to protect us. Thank you for the personal service from start to finish. What an amazing team Mijac Alarm is. I am safe! read more

Mijac Alarm - Mijac Alarm protecting my Home and Family! - Security Systems Near Me - Rancho Cucamonga, California

Apparently Mijac sold to Bay View Alarm in Concrdia California- not familiar at all with my system and told I should have gotten a letter! No letter. No employees from Mijac in Rancho Cucamonga were kept, yet no one is familiar with my system - no help Ugh - terrible way to transition customers of 30 + years . Shame on Mijac. read more

I have now been with vivant for 2 years and I must say I'm sorry I didn't cancel Mijac a long time ago. Much better customer service.

I was trying to get out of a contract with another alarm company that was providing horrible customer service. I called Mijac with tons of questions. Even though it became clear that I was not going to be able to get out of the contract, the owner at Mijac was willing to help me figure out numerous issues over the course of several phone calls. These days it is extremely difficult to find people and businesses that are this helpful and honest. I really appreciate Mijac and will be back as soon as I can. read more

Typically, a real estate developer spends half of the time collecting rent, and the other half solving urgent problems and keeping tenants happy. Theft and vandalism are always possible, and even a failed attempt can seriously impact one's income. After working with them for over 15 years, I can confidently say that Mijac Alarm is a business that I count on, not only for excellent customer service and equipment, but for imaginative solutions to tricky problems. A year ago, the attempted theft of a warehouse's electrical switchgear would have meant a drastic cut in income, and the failure of several business-tenants, not to mention the possible electrocution of ANYONE happening to pass within three feet of the vandalized electrical cabinet. Instead, Mijac's "videofied" alarm system caught the perpetrator. Since then, Mijac has worked with me to design and implement a solution that does even more to protect our interests, and scare thieves away. BIG THANKS to Bruce, Joe, Dee, Ashley, Brendan and Brian. You are a really excellent team. Don't change a thing. read more

I have used Mijac since 1971 and up to 4 accounts at one time. Needless to say that I don't like false alarms. Mijac's service is so good as well as their maintenance that you do not have problems. Their service people are prompt and polite. They are proactive in their approach to maintenance. I have no qualms in recommending their service read more

Just wanted to thank Shelby and the crew at Mijac alarm for all the help she has given me. They are extremely knowledgeable when it come to the alarm and camera systems they offer and their service is second to none. Shelby and John have answered every question I've asked right away and offered a solution to all my needs. Thanks again for all your help. read more

My front door camera stopped working. Within an hour, Richard the technician responded and fixed the problem--not easy, but he was patient and used his expertise. I highly recommend Mijac for prompt service by well-trained experts. read more

Mijac Alarm has always been good to me. The owner really cares about the service the company provides. They are very knowledgeable about the security industry and keep up with all of the local and state security trends. I would highly recommend Mijac Alarm for your security needs. Overall, just a really great company and awesome service. read more

I loved the great customer service with Steve. He stayed until our trouble was resolved. They are always my first call before anyone else! On another note, I did try to take this survey with the scan code several times on my galaxy note 2 and I got all the way through the questions but it did not allow me to submit my survey. Used QR Code Reader app. The error message read: "This feature has been disabled. Please contact our support." read more

Mijac just set up my new alarm and it's amazing. New Honeywell with touchscreen. This company is great their priority is always customer security and how they can make your home more secure. I get up to the moment alarm changes door openings and window openings. read more

Mijac Alarm - Security Systems Near Me - Rancho Cucamonga, California

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I called this company to set up a day for them to come out an give me an estimate on cameras for the prpperty I work for. The first time I called everything seemed fine and they said they do free estimates. I gave them my info and they said they would call back. They never did. I called them today and they told me that they won't come because it wouldn't be free. They want me to take a picture and send it to them so they know what cameras I have. And they will determine what to do. But how is that possible without viewing the wiring and distance or the camera set up? I'm not going to go into much more details. It doesn't seem like everyone is on the same page there. I would have given 1 star but I'm not that shallow of a person. Please clarify if you guys give free estimates or not. Thanks! read more

Called company they promptly sent out Jonathan McNamara he quoted a fair price for my business . And off we go he rocks. They work with many of my clients and have a great reputation read more

Great people, great attitude, more than helpful and accommodating. I had been through trying to get an alarm for my business and not one company kept their word...Mijac did. Thanks guys. read more

Shelby truly went above and beyond. Working in a building where security is our number one priority, Mijac give us peace knowing we are in good hands! Shelby not only provided me with all the information we needed to make our updates and changes, but she was super informative and extremely patient. Her customer service skills were exceptional and knowing now that she is the owner's daughter, makes me feel like we are dealing with people who truly care about our safety. Thank you Shelby and thank you Mijac! read more

Solid company. Met with Bruce when I moved my office to Rancho Cucamonga and everything went smooth. My office is complex and has many strange peculiarities, yet Bruce and his team worked them out without a glitch. As an architect/owner, I love the customer service as well. No issues with billings and Mijac Alarm is a straight up company. My understanding is that they also have direct communications with the Rancho Cucamonga Police and have even installed their system...can't get better than that, now can you? BTW, got broken into with ADT around 6 years ago, and they sent out an unarmed guard five hours after the alarm went off...needless to say, ADT is absolutely useless to me... read more

This Review is specifically for Richard, Tanner, Jake, and Joe. I had recently needed to have some wireless motion sensors wired to the system directly. Joe was able to accommodate my request to have work scheduled on a Holiday normally observed by private businesses, and local/federal government agencies. Richard, Tanner, and Jake had arrived with smiles and an eagerness to assist with my request on that day. I really liked how they communicated with each other and their service department in determining solutions to problems. Without any hesitation, the 3 of them got right on it and proceeded to complete the wiring. The work was completed way before the original proposed time and in compliance to the work request. Finally, after checking the system multiple times to confirm the integrity of their work, they cleaned up any debris which had resulted from the installation. It's really nice to now that a company cares about the cleanliness of the job just as much as completing it. Kudos to these gentlemen and MIJAC Alarm for such a positive experience. read more

We've had Mijac for years, but recently had an issue with the alarm not arming. Technician Richard came out immediately and quickly fixed the issue. Reliable, friendly, and efficient service. Would definitely recommend! read more

Excellent service! Mijac's service tech arrive on time and was extremely courteous and professional. He completed the repair order in timely fashion and made very good recommendations about our security. Extremely knowledgeable staff and great people to work with!! read more

This is a top notch company. I called them and Jon was able to come out and give me a quote the next day. I was also able to schedule the work a few days later. Two guys came out to install the alarm. They worked diligently and got the work done in a timely manner. They were able to use the space where there had already been an alarm, and it worked out perfect. I was very impressed with how the cleaned up as they worked and the entire job done. I would hire highly recommend this company to anyone getting an alarm in our area. read more

We have been using Mijac Alarm for about a year now and they have been great. We have accidentally set off our alarm while learning to use it, and recently out painters covered our smoke alarms, setting them off. In both instances, Mijac called me right away to let me know, and walked us through what we needed to do. They are always on time for service calls and all employees we have dealt with have been extremely nice and helpful. We would recommend this alarm company. read more

Great installation, no issues, exactly as promised. Very easy to use. Customer Service is very helpful and had no problem having a service professional come out and help us with a problem we thought we had. Highly recommend. read more

Mijac set up the alarms at our office in Rancho Cuamonga. The installation was great, Bruce Robinson did a great job explaining the system to us before we bought and after the alarms were in. The system works great. On of our staff left the door ajar the second night we had the system and the wind must have pulled the door open after we left. Mijac called and we were back to he shop in two minutes to secure the door. What if that door was open all night long? Thanks Mijac! read more

We have had Mijac Alarm for over 25 years between two of our homes and are very pleased with their expertise and friendly services. We would Highly recommend Mijac to anyone looking for an Alarm system for any home or business. read more

I accidentally set my friends alarm and I called the company to avoid the dispatch of policemen only to find call center had no idea of his account and security was inactive while they were still charging him. Highly not recommend. read more

Mijac Alarm workers are the most professional and helpful service people I have ever had to use. From the office staff who answer the phones to the installers, they are the best. I have had them for many years and recently called them to install a new sensor for our new front doors. I would highly recommend them! read more

Greg was very professional and very helpful in explaining all the features to us, some that we did not know. He checked our complete system to make sure everything was functioning properly. Over all you have a very knowledgeable employee in Greg. He did a grreat job. read more

I had my house broken into and contacted Mijac Alarm. They were out instantly to help me regain a feeling of comfort, safety and security. Great people and service that I recommend to my friends, family and co-workers. read more

We just purchased our very 1st alarm system ever! We went with MIJAC for a variety of reasons with #1 being that they are a multi-generation family owned business. They have been in the area for over 20 years and serve both residential and commercial properties. When I began researching companies, I noticed a lot of their signs in the area. They are a local business with a BIG business approach. John came out on a Saturday for a quote and sold us on the company. Our installation was just 4 days later and the installer was great. Answered all my questions, offered suggestions and didn't mind the dog following him around. He went through the system and the alarm settings very thoroughly with me, giving me all the time I needed to feel confident that I knew how the system worked. It feels great to have piece of mind that our home and possessions are secure! read more

Brian just left my house, needed service for an old dinosaur system. Could not be happier with his knowledge and professionalism. Give that guy a raise! Thanks Mijac and Brian. read more

Called last Sunday to talk a supervisor to answer a question about my account/service. I was told someone would get back to me, but it has been 4 days and still nothing... Talked to two staff today, and they really listened to my concerns and gave me several good options...we will continue to go with this excellent company. read more

Mijac Alarm is a great partner in security. Thank you for taking the time to care about your community! Your technicians are the best trained in the systems, and the owner and his 3rd generation family are active in making sure you rest well in knowing your safe. read more

Mijac is one of the greatest alarm companies anywhere. I've worked with many and I've never seen an alarm company that is so professional and customer service oriented. They take great care of their customers and their vendors. The owner Steve Sopkin is first class individual. I'd recommend Mijac to anyone needing a great security company. read more

I have been a Mijac customer for 8 years. I became dissatisfied when they started hounding me about upgrading to 5G and that if I didn't do it soon it would cost me more later. My employer uses Mijac and wasn't being bombarded with calls and letter about a 5G upgrade. I was concerned Mijac was only going after residential customers. Mijac never addressed my concerns in a manner that seemed truthful to me. Then I got a call from Utah on a Sunday that my battery was low and needed to be replaced. My question was which battery and whether I could replace it myself. The next day Mijac called to follow up and schedule an appointment to replace my battery. When I asked which battery, I was told it was the battery in my fob. I asked the question again to be certain I understood and the individual said yes. As you might imagine I have replaced the battery in my fob several times over 8 years without Mijac calling to me it was low. This sounded ridiculous to me. That along with snarkiness instead of customer service was the last straw for me. I moved on. read more

I have been using Mijac Alarm for several years now. They have many programs and systems that fit my personal and business life. Bruce Robinson is my contact there and always assists me. I recommend Mijac alarms to family friends and clients... read more

This is a great company with great people. Jon is courteous and fair with his assessments and pricing. I appreciate the service and the company! read more