Great experience with Mark Wethers from Smart Home Innovators! He communicates clearly, lays out…read morethe cost clearly, and is very fair and sticks to the price quoted. He even helped us troubleshoot pre-existing issues we had with our smart home devices. He got everything done we agreed upon at the price we agreed upon. Overall very happy we chose Mark!

Friendly, responsive and respectful of the property. Reasonable prices!! Easy to schedule TV…read moreinstallations. Call Mark for your home installation needs. Highly recommend and will definitely use his services in the future

First off everyone was extremely helpful, James was an excellent rep. I needed new equipment which…read morethey immediately gave me for free. But most importantly, when my plan was updated to lower my bill there was a slight hiccup. Rocky the Manager came in to take over the situation, and she went ABOVE AND BEYOND to help me more than I couldve hoped for. She did everything within her power to help fix the issue ASAP and lower my bill as much as she could because we were loyal spectrum customers. I was truly impressed with how much she wanted to help me and all she did for me. Cant thank Rocky enough, she is excellent. I was extremely grateful and satisfied with my experience at her store. Also saw her remedy multiple situations effectively while I was in the store. Truly a great manager and everyone at that store was VERY helpful! Thank you guys!!

Well someone changed my address to an address we have never lived then turned off my internet and…read moretv service for the whole weekend because it can't be fixed until Monday. Horrible company no one knows what they are doing oh and I was hung up on like 10 times after being in the phone all day with not trained staff, kept on hanging up on me. Only thing they offered was not to charge us for the weekend Wow so generous of you not charging for a service you fucked up!

These guys did FIRST CLASS work, let me tell you. I'm picky. I mean let's be honest, it's my home…read moreand I want it done right (like anyone) and I wanted it to look factory like it came with the home. I hired Shannon and Elden to install 5 speakercraft speakers in the ceiling. These are specialty speakers only available through certified dealers. There are a lot of knockoffs, these speakers come with a lifetime warranty as long as they're bought through their dealer network. Shannon being a dealer got me the exact speakers I was looking for, and offered instalation. I'm not familiar with installing speakers in the ceiling. I was about to hire a guy who said he tears up the drywall and patches it but doesn't paint it. No matter what, if you tear up the drywall, patch it and paint it. It's never going to look original. I spoke to Shannon, got me a fair price for the speakers and labor. As you can see from the pictures, he installed the speakers (without tearing up my drywall) and it looks factory original. 5 stars all the way. Calling him back for my patio speakers next.

Shannon with Pure HD Audio installed outdoors speakers to put in our backyard patio and it…read morecompletely transformed our entertaining experience. Shannon made his recommendations and was completely in line with our vision of bringing the inside, outside. Shannon was able to install our equipment in a timely manner, was extremely professional and precise. This was our second time using Pure HD and will definitely use their services again! We highly recommend Pure HD. A job well done.

Donald is a Great technician. We been working with his company for the past few years. He does…read moreexceptional work. Very clean and detailed. I trust this guy with a lot of my big clients. The TV installs that he performs come out perfect every time! I am honored to keep giving him work. Thank you Donald for services. Keep up the solid good work.

Don and Wesley are true professionals! I had them mount 5 tv's varying in size , location and…read morequality and they were very efficient, polite and trustworthy gentlemen. Some of the installation areas were not perfect but they had a solution for each issue they ran into and provided some great ideas on better setups! They also did home audio and speakers in the ceilings and did such a great job and could not be happier! I plan to have them over to do some more work as they are now my go-to tv and audio specialists!

I have been using them for 4 years now and they are absolutely the best. There is nothing they cant…read moredo when it comes to gates and security. If you need an immediate service they are there. Annual maintenance is importantly and they remind you annually. Maya is the office manager and very communicative and responsive. Dima is the tech that does an outstanding job. Goes above and beyond.

They are the BEST!!!! I always call them for maintenance and repairs. Knowledgeable and friendly…read more Communication is excellent thanks to their awesome receptionist!!!! Just can't say enough good things about VG Tech!!!!

I didn't end up purchasing from Excellent Blinds and Shutters, but they absolutely earned this…read more5star review. I reached out looking for a specific 4 panel sliding system & they responded almost immediately. Instead of trying to sell me something that wasn't right for my home, they were completely upfront that their current products probably wouldn't meet the style I was looking for. That kind of honesty is rare. No pressure, no sales pitch, no wasting my time. Just fast, professional communication and straight answers. Sometimes you learn more about a company by how they handle the sale they can't make than the one they can. Excellent customer service and integrity. I wouldn't hesitate to recommend giving them an opportunity.

Great customer service and everyone I spoke with was very nice and professional…read more However, I am extremely unhappy with the actual installation and final product. First, the installation team left without addressing the cracks/damage to my windowsill. They obviously saw the damage but did not mention it or let me know that someone would be scheduled to come back and fix it. I had to call the company myself and send pictures before they sent someone out. When they came back, all they did was sand down the damaged area and fill it in. I am also very disappointed with the fit of the shutters. I was told afterward that the shutters are not custom-sized and that the gap around them is "industry standard" because of the sizing of new-build windows. The gap is large enough that you can actually see the screws, which makes the shutters look like they were not properly sized for the window. What makes this even more disappointing is that their website advertises "custom shutters" and describes their shutters as having a "perfect fit." Someone came to my home to measure my windows before I purchased them, so I was under the impression that the shutters would be custom measured and ordered specifically for my windows. I was also told that I would have to wait weeks for the shutters because they needed to be ordered in the correct size. The final result does not look or feel like a custom, perfect-fit installation. When someone finally came out to address the damaged windowsill, I was also told that if I wanted to cover the large gap, I should purchase a weather stripping product from Amazon and install it myself. I was very surprised that after spending $1,500 on two windows, I was being directed to purchase something myself to make the shutters look properly finished. Had I known beforehand that there would be a noticeable gap, visible screws, and that I would essentially need to add my own weather stripping to make the installation look finished, I would have purchased from a different company. I spent approximately $1,500 on shutters for just two windows, so I expected a much better fit and finish. I understand that some clearance may be necessary for installation, but the large gap and visible screws are not what I expected from a company advertising custom shutters and a perfect fit. Overall, while the customer service was pleasant, I am extremely disappointed with the final product and the way the installation issues were handled. I wish the expectations regarding sizing, gaps, and installation had been made clear before I made the purchase.

Look else where!!! I'm so not happy with their customer service when I call in. It takes forever to…read morespeak with a live person. Then when you do finally get through the phone maze of number prompts, the representatives really don't listen to your issue. All they want to try to do is troubleshoot. Which i get if it was the first time calling in for an issue. But when it's the same issue and a customer is requesting for a technician to come out. Don't go 5 rounds with them!

Our experience with Vivint, Inc. has devolved into an absolute nightmare, leaving us feeling…read morecompletely held hostage by a company that prioritizes billing over customer service or contractual obligations. We strongly advise anyone considering Vivint to look elsewhere - for your own peace of mind, and your wallet. The issues began on May 19, 2025, when a technician visited our home to simply change the batteries in an upstairs motion detector. As a 50+ year old who experiences dizziness on ladders, I had proactively called Vivint to confirm that this service, including the technician's fees, would be covered by the Maintenance/Protection Plan we have been diligently paying for since March 2021, and again since July 7, 2023. We were assured it would be. Imagine our shock when our next bill arrived a month later, showing that the Protection Plan did not cover the visit. To add insult to injury, the bill included an alleged "upgrade" to our Vivint Security system, for which we were charged over $300.00. This was a complete fabrication; no such upgrade was installed, nor was it ever discussed or authorized. On May 30th, we called again, attempting to resolve this exorbitant and fraudulent charge. During this call, we also informed Vivint that, effective July 1st, we would no longer be residing at the property. We fully expected a straightforward cancellation process. What followed was a relentless and futile battle for resolution. We called the Vivint Loyalty department twice on June 16th, and then the Vivint Cancellation Department on June 20th. Each call was met with unhelpful responses, runarounds, and a complete lack of accountability. To this present date, we are still allegedly being covered by Vivint, even though none of us are living in the household, and the system is no longer functioning. We are being billed for a service we cannot use, at a property we no longer occupy, all while being ignored by every department we attempt to contact. Vivint, Inc. has demonstrated a shocking disregard for their customers, their own service agreements, and basic ethical business practices. We have been trapped in an infuriating cycle since before May 2025, and now more than ever, we feel completely abandoned and unable to receive any assistance. In good conscience, we are not, nor will we ever, recommend Vivint, Inc. to anyone - not to our family, acquaintances, friends, neighbors, or even complete strangers. Save yourself the immense frustration and financial burden; choose a security company that actually values its customers and provides the service it promises.

I scheduled an appointment for some alarm repairs. A few days later I received a call letting know…read morethey could move my appointment to an earlier day. So far, so good. TJ called on the appointed day, arrived 15 minutes later and got right to work. TJ was much friendlier than I expected. He knew that I wanted to understand both what was wrong with my alarm as well and what, exactly, was needed to fix it. Even with a few plot twists on my 35+ year old alarm, TJ didn't waver for a minute! Great service and friendly, relatable technicians. Keep up the great work! Why would I ever need to call anyone else?

Thank you, great job well done! Brad is a very good tech and fast to solve any issues.read more

William and team with OnTime Solutions did an awesome job installing 3 cameras and a PoE doorbell,…read moreall Ubiquiti UniFi equipment. The workmanship was excellent. All of the wiring was carefully calculated, precise, and concealed, which made for a really clean installation. William and his team were professional throughout the entire process and clearly took pride in doing things the right way. As someone with OCD who is extremely particular about how things are done and how the finished product looks, I can confidently say they met my expectations. If you're looking for someone who pays attention to the details and takes the time to do clean, professional work, I definitely recommend William and OnTime Solutions.

True to the name "on time solutions" I was not confident that anyone would contract such a small…read morejob (1 camera), but William came through as if were a million dollar project. On time, professional and the job turned out perfect. I highly recommend OTS

Rick and his crew are a solid group of guys…read more I hired them to run shielded CAT6A and speaker wiring in my new Palm Springs house. The project included 15 Ethernet drops across six rooms and 1900 sq ft, audio speaker wiring, and height speaker installation. The work turned out very well overall. What stands out most was Rick's accountability to the job and for the work of his crew. He was communicative, kept me informed throughout the job, and made absolutely sure any issues I had were addressed. Rick's team also tested every cable run with a Fluke tester and verified that each run was properly shielded and capable of 10 Gbps performance. They were also attentive to the smaller cosmetic detail requests, including cable color, outlet style, and the specific placement of wall jacks. Although just about everything is expensive nowadays, the pricing for the scope and quality of work was reasonable. It was a pleasure working with these guys -- I'd definitely hire them again for any future data cabling, audio, camera installation work.

Initially, our Saturday installation got delayed due to logistics, but Rick texted in advance,…read morewhich was nice. Then, on the day of the installation, he and his partner discussed the plan of action, including my desired camera placements. In the end, they did an excellent job installing the cameras and running the cables. The price per cable run was reasonable and included the materials. After the installation, I was able to configure the new cameras via UniFi Protect with no problem. Definitely recommend them if you're looking for pros to install your security cameras (WiFi or PoE). Thanks again Rick and the team.