Just added new cel phone and had to go back there few more times just to start new phone…read more I wish I can find other providers but unfortunately have no choice where I live I didn't receive any messages I thought it was set by them but it wasn't so I had to call and fix to make it receive messages after over month!!! I Don't like Spectrum their WiFi Service is always shuts of and stops with some reasons too many times I definitely will chage to others if I ever had other choices they are the worst I ever had

Horrible. ! Wanted to add two additional lines to my service and was told I had to have my phones…read moreshipped and signed for unfortunately no one would be home to sign for them . I was told they could not override it and I would have no other option but to have them shipped ! Mind you the phones were available at that store ! I'm so mad and honestly am driving to another carrier as I type this ! Any other carrier would love to receive my business with 3 lines. The kicker was they had a corporate visit with higher ups there and they still couldn't do anything. I would like to mention my account is current , active and I have been a customer for over three years. This is beyond crazy ! This is definitely a sign to go somewhere else where they have better customer service. The fact they would lose a customer is wild just because they could not override the system. Remember there is always someone above the next person, all this tells me is they were lazy and had no problem losing a customer.

Brian was super friendly and helped me beyond what I came in for. Definitely recommend him for any…read moreVerizon service!!

I hate to be so negative, but I feel like I need to warn others about the incompetence of the staff…read moreat this place. I switched my phone service to Verizon this morning, but my wife's phone wasn't working. So I went to this place looking for help. The lady that was "helping" us stated that this is the device issue, something about the phone not being able to read the sim card, bla bla, implying that we need to get a new phone. This didn't make any sense to me, as the phone worked fine in the morning before we made a switch to Verizon. So I went to the Verizon store in Moreno Valley, and in 5 minutes they activated my wife's phone. It would not bother me if this lady just said she didn't know what the problem is. But fabricating an explanation is so unprofessional, if not outright dishonest.

Bryan was great!. Fixed my issue that another store created…read more Customer service skills were on point

Worst internet company ever! Trying to watch a live sport…read moreevent Interrupted several times for internet failures STAY AWAY FROM THIS INTERNET PROVIDER

Went to the Verizon store and was taken care of by Art, the technician, and Vanessa, the store…read moremanager. Service was awesome. Got a new phone (Vanessa had sold me my old phone 6 years earlier), and a new tablet for my wife. Couldn't be happier. Even though I live in Hemet I went to the Moreno Valley store because Vanessa had moved there, and I had several great experiences with her previously. When my wife starts nagging me for a new phone, I'll be back. Thanks again!

Was in there yesterday getting a new phone for my wife. Explicitly told the sales rep that i…read moredidn't want or need insurance and yet they add it anyway. Very unethical, I've been with Verizon for 20 years. This is why i normally do business over the phone because these guys have quotas. To the owner: maybe you should message me so you can actually look into this transaction. I plan on going to Verizon regional market president

Chris installed my Starlink last night, there was a bit of confusion on installation fee and wish…read moreit was honored at the $280 plus $100 for parts totaling $380 I was quoted instead of the $450 that was paid. Chris was extremely professional and took the time to explain the process and mount the dish on my patio cover instead of my house. Chris was extremely professional however I'm giving a 4 star rating because my original quote was not honored, that was disappointing.

We had Starlink installed by Empire Satellite and had a very good experience. Chris was…read moreprofessional, knowledgeable, and efficient. He quickly assessed the best setup, installed the dish on the roof, and ran the wiring inside cleanly and neatly with great attention to detail. Pricing was fair and clearly communicated. While he did arrive late, he proactively texted updates about his schedule, which helped set expectations. Overall, solid workmanship and good communication. I'd recommend Chris and Empire Satellite for Starlink installs.

PCN answers the phone for my business and they are awesome. I run a small business and it is hard…read moreto be available all the time. And who wants to put their cell phone number out there so that clients can call at all times of the night. The operators at PCN answer every call for my business, try to connect with me, and if they can't reach me they take a message and text it to me. It couldn't be any more convenient. And my callers have had nothing but good things to say about the operators who answer the phone. They are very professional and friendly and they get all of the information that I need. I can't imagine running my business without PCN.

I have used their answering services on and off now for about 3 years for my company. They really…read morefill a needed hole in small business and have always been responsive and professional with my clients.

They were OK until recently. Spotty Internet service, daily (morning) disconnections and no…read morechanges until they replace their hardware which will happen in UP TO TWO WEEKS. This is not how you run an ISP. If you are looking at moving to them ask these questions: 1) Are my radios scheduled to be upgraded. When? 2) What is my restoration SLA? Is there $$$ behind it? 3) What is the packet loss in my area from my radio POP to your first hop? If there is an update/they get better, I will post an update. Until then, be VERY careful.

Working with ZTelco/Ringplan has been a pleasure. From the first conversation with Bill Justice,…read moreBill quickly understood our needs and didn't disappoint. We changed all our phones and have ZTelco and Ring Plan handling our system. Service has been on point. Excellent response to any service needs. They have some of the best techs to work with. Always sort the problem very quickly. If you're on the fence and need help deciding, ZTelco/Ringplan won't let you down.

All around terrible company. The speeds are horrible. The…read moreprice is way too high for low grade internet. Lack of communication when there's outages. Customer service is useless. Requested to cancel due to moving and got a voicemail to schedule a day to shut off service and pick up equipment. Been a whole 24 hours since the voicemail and I have not had a chance to call them back and come home to no service and locked out of my account. Mind you I still have a couple weeks until what would've been my next bill. So I paid for the WHOLE month not a couple weeks. Didn't even give me a chance to set the cancellation up to correspond with my move. Would not recommend ever! You have not made several attempts to reach me I will gladly screen shot the one phone call I received.

This is the worst internet company. The Employee/ owner or whatever he is Martin is terrible at…read morecustomer service and is rude to my family on the phone. The speed and connection is absolutely AWFUL. We pay over a $100 for internet. The proof of the speed is in the picture. Please refrain from this company Martin doesn't care about good service just your money for horrid internet that can't even load tv. EDIT: The passive aggressive response from Martin is just the cherry on top. To reply to your sarcasm, not that you deserve it of course we contacted the "facility" and it's just the internet you provide is garbage. Us and our other family members are already changing Internet providers. We have EVERY right to post a review. We don't need you to contact us anymore. It was a terrible experience both through you and through the service provided.

Short wait and helpful efficient team! Very welcoming and friendly. The staff completed the task…read morequickly and had me on my way!

Was trying to install fiber. They said they will call 30 min ahead of the appointment. They called…read more5 min prior to let us know they were there. This was from dispatch. The driver never called us like they were supposed to. I rushed home from work to open the door but they left because no one was there. The worst part is that they use vendors and vendors can care less about customer satisfaction.