I turned in my prehistoric phone and got an iPhone 14 mind you I'm not about to pay big bucks so I…read moresettled for this one. But unfortunately, I couldn't remember my password and that was locked out of my phone. It took me three trips but he was so helpful, I also got a Wi-Fi box and some equipment for my phone. You guys need to ask for Brian I'm telling you he's full of awesomeness!!!!!!

I hate to be so negative, but I feel like I need to warn others about the incompetence of the staff…read moreat this place. I switched my phone service to Verizon this morning, but my wife's phone wasn't working. So I went to this place looking for help. The lady that was "helping" us stated that this is the device issue, something about the phone not being able to read the sim card, bla bla, implying that we need to get a new phone. This didn't make any sense to me, as the phone worked fine in the morning before we made a switch to Verizon. So I went to the Verizon store in Moreno Valley, and in 5 minutes they activated my wife's phone. It would not bother me if this lady just said she didn't know what the problem is. But fabricating an explanation is so unprofessional, if not outright dishonest.

Went in to this location and was helped by the nicest most friendliest rep ever (at this location)…read moreJames was super respectful and eager to help me with requests I had. Glad to see this Spectrum location hiring people like him. I left the store in a better mood and with no issues. Good job James hope you get recognized for your actions today.

Worst internet company ever! Trying to watch a live sport…read moreevent Interrupted several times for internet failures STAY AWAY FROM THIS INTERNET PROVIDER

Went to the Verizon store and was taken care of by Art, the technician, and Vanessa, the store…read moremanager. Service was awesome. Got a new phone (Vanessa had sold me my old phone 6 years earlier), and a new tablet for my wife. Couldn't be happier. Even though I live in Hemet I went to the Moreno Valley store because Vanessa had moved there, and I had several great experiences with her previously. When my wife starts nagging me for a new phone, I'll be back. Thanks again!

I have been with Verizon for over 25 years, I have upgraded my cell phone several times in the…read morepast, today (June 22 2026) I thought I would upgrade my cell phone to a new one, first thing I had to do is register in the store and be put in the queue for a salesman, then one of the reps came up to me and interrupted me as I was filling in my information, I had to repeat myself several times to him to be placed in the queue, it would of been easier if he let me finish it myself. I waited about 10 minutes, not too bad. A young lady greeted me who was going to assist me in my upgrade. As I was explaining what I had for a trade in, she cut me off and interrupted me as I was telling her what I had, then she asked me a question about what my cell phone was doing, I started to explain and she cut me off again, got past that question and she asked me another question and again as I was explaining again she cut me off one more time, I was fuming at this point, but I stayed in control, she did it one more time as I spoke and I told her she needs to quit talking over me as it was rude, she just looked at me like I did something wrong. I was so mad at this point, I told her she was being very rude talking over me and she began to talk her salesmen nonsense. I told her I had enough because of her rudeness and I got up to leave the store. The rep who helped me looked at me like I did something wrong and told him she needs to quit drinking so much coffee. I don't know anyone who likes to be talked over like it's normal, I was so pissed as I left the store. If you need to buy or upgrade your Verizon cell phone from this store beware you will be dealing with rude sales staff. Best Buy was right across the street so I went there and the Verizon young lady there was so helpful and went over my options. I hope Verizon or the store manager or store owner calls me so I can file a complaint. 23 June 2026 UPDATE from Business Owner (see their response) It's a disappointment seeing that the business owner classifies being treated badly by rude company employees as a "bad experience". If the store had an HR department I would visit them, my question to the business owner is: how are you correcting bad behavior by your employees? I will NEVER go back to this store again, sort of questioning my long term partnership with Verizon.

Chris installed our Starlink Gen 3 system yesterday and I could not be more pleased. Clean and…read moreneat install that works perfectly. I don't know why Yelp shows him only in the Riverside area as he has a location in Malibu. I will definitely use him again.

WOW, we are so impressed with the level of service we have received from this company. In…read moreparticular, Chris. He is so patient and kind in his explanation (not all of us are tech savvy) he also went 100% above and beyond for us in helping to ensure our event had the connectivity we needed to be successful. I will recommend this company to all of our contacts! Chris, you are an awesome human being, and btw it was a pleasure meeting your son today as well. Thank you kind sir, for all of your hard work. May your business flourish!

PCN answers the phone for my business and they are awesome. I run a small business and it is hard…read moreto be available all the time. And who wants to put their cell phone number out there so that clients can call at all times of the night. The operators at PCN answer every call for my business, try to connect with me, and if they can't reach me they take a message and text it to me. It couldn't be any more convenient. And my callers have had nothing but good things to say about the operators who answer the phone. They are very professional and friendly and they get all of the information that I need. I can't imagine running my business without PCN.

I have used their answering services on and off now for about 3 years for my company. They really…read morefill a needed hole in small business and have always been responsive and professional with my clients.

I work for a local staffing agency in San Diego, Go-Staff Inc. in the Clairemont/Kearny Mesa (So…read more California) area. Our company has worked with Ztelco for multiple years. I've had the pleasure of interacting with this company for the past 2 years. The Ztelco crew that handles Go-Staff's account...Adam V, Ese S, & Fernando are a great team to have, hands down. The team has always been professional, supportive, diligent in the task at hand and the follow up is always appreciated. It is easy to ask for help; email, a phone call, or even a message in Slack. Ztelco is always available and always willing to help. THANK YOU!

They were OK until recently. Spotty Internet service, daily (morning) disconnections and no…read morechanges until they replace their hardware which will happen in UP TO TWO WEEKS. This is not how you run an ISP. If you are looking at moving to them ask these questions: 1) Are my radios scheduled to be upgraded. When? 2) What is my restoration SLA? Is there $$$ behind it? 3) What is the packet loss in my area from my radio POP to your first hop? If there is an update/they get better, I will post an update. Until then, be VERY careful.

This internet is completely awful! The negative reviews echo truely. We moved to a location that…read moreonly provides this internet and it cuts out all the time and takes HOURS to download games or apps! We have reached out to the "provider" and they are bad customer service. I'd also like to add that we pay for the "highest speed" and it's still terrible. Don't expect to use this internet in a rainy day or with clouds present we use our phone hotspots. Edit: You are a scammer. If you actually cared and read my comment; I stated that I did reach out and your customer service was awful, your company just coached us to continue paying for the most expensive Internet option, which I stated is continuously, awful. You always use the excuse of wanting to know customer names, Martin when people have explained there's households previously. You don't need to try and educate us on downloads. We have had exceptionally way better Internet that could download way quicker than this junk service. Download speed doesn't affect this junk to cut out when it's cloudy or rainy or even on a clear day! It's an ongoing issue that multiple reviews have stated. Even the Google AI slanders this Internet company based off of so many negative reviews. Keep on scamming, what goes around comes around.

All around terrible company. The speeds are horrible. The…read moreprice is way too high for low grade internet. Lack of communication when there's outages. Customer service is useless. Requested to cancel due to moving and got a voicemail to schedule a day to shut off service and pick up equipment. Been a whole 24 hours since the voicemail and I have not had a chance to call them back and come home to no service and locked out of my account. Mind you I still have a couple weeks until what would've been my next bill. So I paid for the WHOLE month not a couple weeks. Didn't even give me a chance to set the cancellation up to correspond with my move. Would not recommend ever! You have not made several attempts to reach me I will gladly screen shot the one phone call I received.