Please make it a point to visit this location by appt only. I walked in just to return a router and…read morenothing more. I figured it would not be too busy on a Sunday, I was so wrong. I was here about 90 min. There were about 15 customers ahead of me and they were all walk ins as well. And because a few of them wanted to either buy a new phone or watch, that caused a longer wait. There were only 3 employees working at the counters, plus, they had to take their breaks, so it was basically two employees working through the line of customers. I saw a few customers leave, they were tired of waiting. When I was finally called, the employee let me know an appt is always best because they are the only Spectrum store in Riverside. so it's a busy store. Side note, I was a little perturbed a customer walked in while some of us had already been there over 30 minutes waiting. He then walks past everyone and goes up to the counter and asks to replace a cable remote control. The employee gives him a new one and took the old one back. He then walked out. I didn't think that was right, he should have waited his turn like everyone else. So that chapped my hide a little. But I digress, the employees were nice, it's not their fault Spectrum doesn't hire more employees at this location. They do the best they can and they do take the time to help each customer with their requests. Just remember, if you walk in without an appt, especially on the weekends, expect to be there for awhile. Lesson learned for sure.

I have been a customer of charter now called spectrum for 40 years. In that time my monthly bill…read morehas risen to last month they are charging me $400 for the month of September. They charged me for receivers I didn't even had. Extras were accidentally put on my account Because the remote to the TV was confusing to my husband who is on hospice. We never used the extra services put on the TV I spent three days on the phone at the store and has a technician show up at the house. Each customer service representative had said their hands are tied on this outrageous bill

Robin and his team were great. Nice and easy to work with. I needed 3 double drops. I reached out…read morefor a quote and he responded right away. Asked a few questions and we were set. Showed up on time and did exactly what I needed in a very timely manner. Highly recommended.

Robin is very professional and provides excellent service. He responds quickly, communicates well,…read moreand made the whole process smooth and stress-free. He installed the sound system and security cameras for my spa, and both work great. Very satisfied and highly recommend!

My parents got Frontier internet, they didn't like the service because it was not fast enough…read morepriced increased. They cancelled in May 2026 they knew they would pay that month and a cancellation fee. My parents are older I checked their bank statements and they still got charged for June, and July. When I called after I got the bank statements the customer representative said because it was because they did not remove the debit card. They did not reimburse them and said that they would remove the debit card as if that made it okay. I don't trust this company or how they treat the elder the service is not good, the over gauging is terrible, and they take advantage of older people. Don't use them.

I just switched to frontier internet and was promised the world...a lower price, billing would not…read moretake place until 6 months, etc. but in reality that was a lie. They are charging me a higher price and billing started immediately I called customer service and they are so rude and unprofessional including the supervisor. There are other options out there. If it sounds too good to be true... it's a lie! Frontier shame on you!

Went in straight from work and Brian was very helpful. I was in and out of no time . He really was…read moreable to break down all the information I needed and explained everything with detail . If ur looking to be in and out quick with knowledgeable info ask for Brian sales rep !

I turned in my prehistoric phone and got an iPhone 14 mind you I'm not about to pay big bucks so I…read moresettled for this one. But unfortunately, I couldn't remember my password and that was locked out of my phone. It took me three trips but he was so helpful, I also got a Wi-Fi box and some equipment for my phone. You guys need to ask for Brian I'm telling you he's full of awesomeness!!!!!!

The guys at elinkers set me up with direct tv at a really great price. It came with NFL Sunday…read moreticket and it's awesome, I can watch 6 games on the same screen! I'm happy that I went with elinkers because of the service. They gave me a great deal and even helped me set up my tv!

Go somewhere else if you can…read more When this company came and installed my Hughes net service, he was 3 hours late. My internet service only lasted for 2 weeks before it didn't work anymore. I called Hughes net to repair their equipment and they once again dispatched this company to repair my service. On my first service call, the technician never showed up and left my wife and I sitting around the house all day with no call and no show. I then called Hughes.net to cancel my service on the following Monday. Hughes.net assured me that this was an isolated incident and to give them another chance. I gave Hughes.net another chance and they then dispatched the same company to perform the repair. The original service appointment was from 8am-12pm. My wife worked from home in the morning and waited for elinkers to show up and they never did. I called Hughes.net and they contacted elinkers to find their location. The technician said that he will come to our house after his last appointment. The technician never showed. This company has a complete disregard for people's time and I almost feel as if they said they would come after their last appointment as a joke. I recommend if you need any communications service, you go somewhere else.

Manny the installer was professional, on time, courteous and explained the installation that was…read moredone and how the modem was setup.

Manny was amazing! From the 45-minute text before his arrival all the way through showing me some…read moreadditional system enhancements I could make if needed, Manny was professional, efficient, and explained the entire system and process clearly. If my experience with Manny is any indication of how Cityside Fiber operates, I'm looking forward to a long and happy relationship with our new internet provider. Highly recommend!

First off everyone was extremely helpful, James was an excellent rep. I needed new equipment which…read morethey immediately gave me for free. But most importantly, when my plan was updated to lower my bill there was a slight hiccup. Rocky the Manager came in to take over the situation, and she went ABOVE AND BEYOND to help me more than I couldve hoped for. She did everything within her power to help fix the issue ASAP and lower my bill as much as she could because we were loyal spectrum customers. I was truly impressed with how much she wanted to help me and all she did for me. Cant thank Rocky enough, she is excellent. I was extremely grateful and satisfied with my experience at her store. Also saw her remedy multiple situations effectively while I was in the store. Truly a great manager and everyone at that store was VERY helpful! Thank you guys!!

Well someone changed my address to an address we have never lived then turned off my internet and…read moretv service for the whole weekend because it can't be fixed until Monday. Horrible company no one knows what they are doing oh and I was hung up on like 10 times after being in the phone all day with not trained staff, kept on hanging up on me. Only thing they offered was not to charge us for the weekend Wow so generous of you not charging for a service you fucked up!

I contacted Empire Satellites to get Starlink installed. I live in Riverside, CA and they were able…read moreto service my request. Chris did an amazing job. He was friendly, fast and very professional. I live in a two-story home and Chris was up on the roof no problem and had my Starlink installed super fast. He also helped me with the setup process so I could connect my devices. I highly recommend Empire Satellites. Chris was great and the price is a great value for the service Empire Satellites provide.

Practically everything in the follow up response by the owner is a blatant lie, further proving my…read morepoint that the guy has no integrity. 1. Original quote given did not specify a "covered cable" install. I would have declined right then and there. My router is located inside a room with no exterior walls. 2. I never "insisted" on using the mount that I bought. If it was indeed not suitable (which of course was not the case), it should have been explained exactly why. All this particular mount needed was a small block of 2x4 behind it, to clear the edge of tile roof. But Chris was too lazy and rushed to think it through. Instead, he claimed that it needed "an extension" (nope, it didn't), and proceeded to butcher my brand new fascia by driving six (!) lag bolts through the mount at haphazard angles. When I re-mounted the dish properly myself a few days later, I was appalled at the damage that was inflicted. 3. He is obviously not used to his customers checking the quality of his installs. He came up with "oh, it's not finished yet" line only after I showed him the photo of the shoddy work he has done, got up the ladder myself, and demonstrated how wobbly the mount still was. Before then, he kept insisting that the mount was installed perfectly. 4. Before he left, he did offer to install his "professional" mount for $100. It was NOT free of charge, as he claims. This sleazy used car salesman's last ditch upsell was the final straw for me. That's when I knew I had to post my review. I have nothing more to say - it is up to the reader to decide who is telling the truth. If you still decide to hire Empire Satellites to work on your home, be prepared to live with the consequences.

I had to go the store due to tech issue with transfer my numbering. Walking in no wait time and was…read morehelped quickly. Arturo was amazing and helpful. He as able to get me in and out with my phone working. I'm excited now to start this journey with Verizon.

I have been with Verizon for over 25 years, I have upgraded my cell phone several times in the…read morepast, today (June 22 2026) I thought I would upgrade my cell phone to a new one, first thing I had to do is register in the store and be put in the queue for a salesman, then one of the reps came up to me and interrupted me as I was filling in my information, I had to repeat myself several times to him to be placed in the queue, it would of been easier if he let me finish it myself. I waited about 10 minutes, not too bad. A young lady greeted me who was going to assist me in my upgrade. As I was explaining what I had for a trade in, she cut me off and interrupted me as I was telling her what I had, then she asked me a question about what my cell phone was doing, I started to explain and she cut me off again, got past that question and she asked me another question and again as I was explaining again she cut me off one more time, I was fuming at this point, but I stayed in control, she did it one more time as I spoke and I told her she needs to quit talking over me as it was rude, she just looked at me like I did something wrong. I was so mad at this point, I told her she was being very rude talking over me and she began to talk her salesmen nonsense. I told her I had enough because of her rudeness and I got up to leave the store. The rep who helped me looked at me like I did something wrong and told him she needs to quit drinking so much coffee. I don't know anyone who likes to be talked over like it's normal, I was so pissed as I left the store. If you need to buy or upgrade your Verizon cell phone from this store beware you will be dealing with rude sales staff. Best Buy was right across the street so I went there and the Verizon young lady there was so helpful and went over my options. I hope Verizon or the store manager or store owner calls me so I can file a complaint. 23 June 2026 UPDATE from Business Owner (see their response) It's a disappointment seeing that the business owner classifies being treated badly by rude company employees as a "bad experience". If the store had an HR department I would visit them, my question to the business owner is: how are you correcting bad behavior by your employees? I will NEVER go back to this store again, sort of questioning my long term partnership with Verizon.

I work for a local staffing agency in San Diego, Go-Staff Inc. in the Clairemont/Kearny Mesa (So…read more California) area. Our company has worked with Ztelco for multiple years. I've had the pleasure of interacting with this company for the past 2 years. The Ztelco crew that handles Go-Staff's account...Adam V, Ese S, & Fernando are a great team to have, hands down. The team has always been professional, supportive, diligent in the task at hand and the follow up is always appreciated. It is easy to ask for help; email, a phone call, or even a message in Slack. Ztelco is always available and always willing to help. THANK YOU!

The service was just okay and over priced. I started with a different provided and am having one…read moreheck of a time trying to cancel my service with these people. I cancel and then kept getting charged for months. shop around you can find better.