Search around for about two months trying to find a decent company for a camera system for our house. Finally decided to go with SuperMatrix. Their pricing was actually better than the rest. Working with Robin was a great experience very knowledgeable and very detailed. They showed up on time. And the crew was excellent. Very happy with this company and the crew. Thank you. read more

SuperMATRIX Communications - Security Systems Near Me - El Monte, California

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I was looking for 2 cameras to replace the ones that went out. My cameras use old connections and I checked several places. Super Matrix was able to find what I needed and they worked great. Their customer service was very good. read more

SuperMATRIX Communications - A small, white, dome-shaped digital device with a black display and buttons is mounted on a textured brown wall. The wall has a rough, stucco-like surface and is located near a corner where it meets a white wooden panel wall and a brown wooden surface. The device appears to be a sensor or camera, positioned at eye level. - Security Systems Near Me - El Monte, California

I'm writing this review on behalf of the company I work for which I prefer to remain confidential due to privacy and contract agreements through my workplace. We needed a last second camera installed at a work facility due to an audit coming up. I didn't know who to pick on Yelp to be honest and my request went to Robin at SuperMATRIX Communications Corp. We engaged in communications and everything was very simple and right to the point. There were NO complications at all. I described the job that needed to get done and his crew delivered quickly. In fact, they got done so fast, I was mind blown!!! Then again, it was only a single camera installation with a line running to it from our NVR system located in a data closet. What got us the most was the cost. He completely outbid the competition by hundreds of dollars!!!! And his reviews on here were pretty high so of course, we went with Robin. I reassured him that if we eve me need more cameras installed or new camera systems put in, I would let him know in an instant. read more

Fast service, professional installation, excellent value for money - a highly recommended safety video camera company.

After trying a few surveillance systems that turned out to be.... not what I wanted, I found Super Matrix. This is the 4th time now, that I have Robin (Super Matrix) come to my home and install, add or upgrade my surveillance system. Robin is definitely a professional. He responds quickly, he's honest and he shows up on time. He's upfront and doesn't try to upsell you. This is real surveillance. read more

Robin and his team wired network cable for me, and the work was fast, clean, and incredibly professional. They were efficient, left no mess, and ensured everything was perfect. Highly recommend their top-notch service! read more

Very down to earth company, Robin listened to my needs, I only explained what I wanted/needed once. I was not present for the installation I asked my assistants to be present and talk and take care of the installers. When I came back from vacations I was really pleased with their work. Definitely calling them back to add more devices soon. THANK YOU YELP read more

Great communication and easy to work with Robin and his team! Installed 8 cameras for an office, so it took a few hours. I was also surprised that the cable management turned out pretty neat -- if you care about that kind of thing (which you should). Robin also helped us save money where we could, and I am very grateful for that! read more

I called to ask about the current 4x4K HD cam promotion. The office staff was friendly and knowledgeable about the products; he helped me to compare a few other options, and then we decided to stay with the 4 x 4K Cam. The installation was scheduled immediately; there was a reminder call/ text a day before the appointment. The tech. came on time and completed the job within 2 hours. He cleaned the job site before leaving. The tech was also very patient while showing me how to use the monitor. Overall, it was a good experience with local businesses, fair prices, and friendly service. I recommend this company to friends and family. read more

Got a few quotes, Robin was the most responsive and honest person to talk to. The installation schedule was quick and smooth with 3 men crew. They managed to finish in half day and walked me through the monitoring process. read more

Robin was really fast to respond and answered all questions about the install job I needed including quotes and invoices via electronic docs. His crew was professional, friendly, and worked in a timely manner. My experience with Robin and SuperMatrix was excellent. I highly recommend them. read more

Installed some security cameras at my home. Work was done fast and well. Team was super professional and helpful. Would use them again in a heartbeat. read more

SuperMatrix answered my inquiry quickly and was out installing my new system within a couple of days. Great professional service. I highly recommend them. read more

Robin did a great job for my eight cameras installation. Arrived on time and completed the job as time quoted. His crew was professional and kept the place clean. I am not tech savvy and Robin is very patient with helping the set up and answer any questions. Will definitely use him again for additional needs. read more

I had a wonderful experience with Robin and his team! I own a small business and had about 11 cameras installed. Robin responded quickly, was very fair in his pricing, and very professional. His team came out a few days later to install everything and finished it all in one day. Installation came with an in-depth tutorial about how to use the system (very easy). I also had a few follow up questions and Robin has been very helpful with those. I highly recommend SuperMATRIX. read more

Recently installed surveillance cameras after a break-in and am very happy with the service. The cameras have many features that can be controlled via the app or the main in-home unit. My favorite feature is the blue and red flashing lights that activate when motion is detected, making it clear that the cameras are actively monitoring--not just silently recording. Robin followed up with me whenever I have questions. Highly recommend. read more

Worked with Robin recently on some security upgrades for the home, and he was super responsive and very responsible. He was truly wonderful to work with -- I highly recommend him and would gladly vouch for SuperMatrix's services! read more

Not sure if this is a fully licensed business. The contractor permit posted here is for handling low voltage device. However, they are advertising for security system monitoring and live monitoring, which requires a different license in California for dealing with alarm systems. If you've seen their ads, you would also notice they are using the word "certiFID" instead of "certified" installer (see photo), is it just typo? or is it meant for misrepresentation?? The Deep Sentinel system promoted by this company is such a terrible product; people who have used it are describing it as a total scam! We had horrible experience with them, shared it with all our business partners in the network - would never use this service and would NOT recommend them to anyone!! read more

SuperMATRIX Communications - The image features a vibrant advertisement with Chinese text, highlighting security and surveillance services. It mentions low monthly fees, free two-month offers, 24/7 real-time monitoring, and AI camera solutions. The ad includes icons for certification, service features, and contact information, with a prominent phone number (626-618-0600). The layout uses bright colors like yellow, red, and purple to emphasize key offers and features, and includes images of security cameras. - Security Systems Near Me - El Monte, California

Got total of 14 security camera installed~ running great. Fast service, reliable, and price is very fair! Highly recommended.. will come back for more business! read more

Robin helped us to installed the cameras and wifi booster, their service is exceptional. This company is very professional, fast reponsive, and very flexible. The property management company unreasonably requested auto insurance and it stucked there, even though there is no vehicle involved in the project, and we proposed the workers would take Uber to come over. SuperMatrix eventually tried to meet this unreasonable request to make the project complete. Thank you Robin and your team! read more

Had a great experience working with SuperMATRIX. We needed to upgrade the security cams at our business. Robin was very quick to respond and get us a quote. The installation scheduling was easy and everything was finished within a day. Very happy with our new system and the professional service. read more

First time I called Supermatrix to install surveillance. Robin explained me all the products/ services details and I fully understood, they knew what they were doing. After set up appointment, himself and his technicians showed up on time and started to work for the job. The result came to perfect and they demonstrated how to operate the system and made sure I can operate for myself without any hassle. I will strongly recommended this merchant to my friends who need surveillance system. read more

SuperMatrix did surveillance cameras for both mine and my parent's house. Robin and his staff are very professional and friendly, patiently explained how to use the app for the security cameras. We are very satisfied with their service. Highly recommended! Thanks Supermatrix! read more

The most responsible and dedicated manufacturer I have ever come across. The price is affordable, the construction is perfect, and the purchase of safety equipment is trustworthy. read more

Supermatrix did surveillance cameras for my both front & back yard. The price was overwhelming good and techs are doing dicent job. Best recommend! read more

It was very easy to contact Robin. He came out for a complimentary inspection to see what we wanted and where we could put the cameras. His explanations were great, and he is responsive even after you decide to purchase. The people setting up the equipment are professional and good at explaining how to use the app. read more

I had the opportunity to work with Robin and his team for some security cameras I was looking to install but needed some advice. Originally I was debating between easier DIY options such as Ring, Eufy etc however decided to reach out and schedule an appointment so I can make a final decision which route to go. When I first called Robin was out of town and not available however he did inform me when he would be back. This was not an issue to me since I did not need anything immediately. Soon as he was back in town I received communications from him right away and we scheduled a site survey. Upon his arrival we walked around my house and he looked at every angle around the home, answered all my questions and made some recommendations for me. The same day I received a quote with detailed information about the equipment that will be installed and I decided to move forward. Within a few days we schedule another appointment for the install and Robin came over with his crew to go over everything once again with me. The installers were top notch and very detailed, at the same time cleaned up everything and left nothing behind. Then at the end they even taught me how to use the equipment and remote app. A day or so later I had some issues with one of the cameras and without hesitation Robin came out twice to help me resolve the problem right away. First time to diagnose and second to replace the camera. Since then everything has been working flawlessly. My experience from beginning to end was exceptional and I would not hesitate going back to Super Matrix for all my security needs. I would highly recommend without a doubt and they are a pleasure to work with! read more

Saw good yelp reviews here, and decided to give it a try. I'm not tech savvy, just want to find out if each security system is wifi or wired, that's fair things to know, but the person (Margie) responded to my inquiry was incredibly rude. The aggression coming from her was really stunning! It makes you wonder where all these great yelp reviews are coming from, including some out of state reviews in Las Vegas and Potomac Maryland? I guess several reviewers mentioned Robert or Robin, I didn't talk to him so can't speak for that experience, not that really matters anyway, one horrible experience with Margie is enough I'm definitely looking elsewhere. read more

Fantastic customer service. Very responsive and efficient. Good value for money for installing wifi ports and network drops. I used their work for a small office in north Orange County and from time to contact to installation was less than a week with all the services requested. Thank you Robin and Team! read more

Robin and his team were very professional and patient. They answered all of our questions without hesitation.

Great customer service! Friendly staff! They're very professional and knowledgeable. Would recommend to my friends!

Robin is a really nice person!! Patient On Time Fast Response Reliable Highly Recommend read more

After moving, we needed a professional to help install security cameras because we had already purchased them from Costco, and with two floors, we didn't know how to install them ourselves. We sought assistance from Robin's team. Robin is excellent at communication; he listens to our needs and doesn't pressure us to buy his equipment. Instead, he offers suggestions for us to consider. As for the installation, Ricardo is fantastic. After carefully researching the installation locations, he thoughtfully plans how to install them neatly. After the installation, Ricardo cleaned up the working area. It looks much better than when my husband installed them in the old house. We are very pleased and highly recommend their services. read more

Our company had just recently moved to a new location, representative from Super Matrix Communications Company help us chose the right equipments that fits our budget, and also their quick and professional installation is next level, strongly recommended Super Matrix Communications for all your security alarm and surveillance camera needs. read more

Robin is pretty helpful and professional. He helped me install cameras for my house to start with. They showed up on time on the scheduled day. On top of that, they explained patiently how to use the app for the security cameras. Whenever I have a question about any issues or functions, he always get back to me. I was really satisfied with the work so I asked them to help me with my store cameras as well. They have different quality cameras and usually provide you stickers/signs needed for window. At the end the of the service, they also provide you an invoice. The cameras also have warranty. I would totally recommend them. read more

We had 12 camera installed, much more reliable and easy to use then my other wireless ones, great service too.

I had it over 10 years, only once we got a problem, but they respond it quick and resolved over the phone

Very efficient and professional construction team, I will definitely hire them again for my next project!

Robin is a great guy to work with, and also provides competitive price and great services. He is very fast on responding to the client. I got my quote within 1 hour, and he provided the best price and equipments. The next call was to schedule the appointment to install the CCTV. Job was done within a week. Very satisfied and highly recommended! read more

SuperMatrix responded to our security needs recently quickly and efficiently. They charged reasonably, and communicated with us in timely manner. They answered all our questions and understood our our needs. I dealt regularly with Robin Liu, the proprietor, and found him easy to do communicate with and to do business with. Will consult his company with all our future needs. read more