Updating my whole camera system. Good quality customer service.. nice clean job, thank you Sergioread more

Sergio and his son Jr are wonderful. Very polite and accommodating. Worked on my father's house AS…read moreWELL - resolving issues and connecting and installing new cams. Repairing by replacing wires dogs had chewed, (smh) replaced a DVR that had went bad after several years (from Costco - ran it's coarse, lol). They do good / neat work. They're gonna make sure it's done right! I have used them many times for various issues. They will always be my first call for security cams and connective issues. Thanks SCI

Empire Technologies came out and installed our company's WiFi access points, and the service was…read moreamazing. Empire's people are skilled, friendly, and talk you through the process. I would highly recommend them for any future tech services you may need.

We are managed service provider of IT and cyber security services. There are some things we don't…read moreoffer directly under our company umbrella. For those services, Empire technologies fills the gap perfectly. We have worked with many low-voltage and IP camera companies in the past only to be disappointed either with quality, pricing or the speed in which they would deliver services. Empire technologies has surpassed our expectations. They are our preferred vendor for every job that requires their wide range of services. Whether you are a direct customer or managed service provider looking for a vendor relationship, no need to look further, this is the best choice.

Outstanding Work - Clean Ethernet Install & Professional Cable Management…read more I wanted to show a clear before and after because the difference is incredible! Before, the Ethernet cable in my room was left hanging out of the wall, and the wiring closet was a complete mess due to a previous technician's sloppy work. Nothing was labeled, cables were tangled everywhere, and it was nearly impossible to trace or use the connections properly. After hiring this technician, everything changed. They: * Installed a clean, flush-mounted Ethernet jack that looks professional and works perfectly. * Organized the entire wiring closet -- bundling, labeling, and routing everything neatly. * Took time to troubleshoot, test connections, and make sure everything was functional and efficient. Their attention to detail, knowledge, and work ethic really stood out. They not only fixed the issue, but also left my setup looking 100× better than it ever did before. Now I can plug directly into the wall for a strong Ethernet connection, and I actually understand what's going on in my network closet. Highly recommend this technician if you need Ethernet installation, wall jack setup, or network cleanup. Professional, clean work, worth every dollar.

If you need a great working camera security system, you have to get it from joe and his team!…read more A friend recommended Joe and his team after a series of break-ins around the neighborhood. I was able to text the tech and receive a response the same day. I have access to view my security cameras from my phone. I LOVE that the tech named all of my cameras to reflect the location so if I get a notification from my app, it'll be something like "motion in driveway." I will be recommending this company to everyone!

System Go IT has facilitated moving our computers, phones and security systems for my business two…read moretimes now. There "rough in" crew as well as the support team has been extremely helpful and punctual when it matters most. As you may or may not know, moving a business is extremely stressful and chaotic so having phones and computers down for a minimal amount of time is more than ideal. even in times where issues presented themselves, their team was responsive and fast to work out the bugs and get us up and running!

The whole SystemGo team is amazing at what they do. Every representative takes special care to get…read moreto the bottom of whatever IT issue I am facing no matter how complex the problem is. I am usually able to get help immediately whenever I give them a call. Very thorough. A special shoutout to Edgar and Jordan who are always especially attentive, thorough, and friendly every time I have had a problem.

Dean installed some security cameras five years ago and now I wanted a new DVR and new cameras…read moreinstalled. This is the second time that I have used them. Dean always promptly answers texts and emails and gives a quote on the job parameters. The tech shows up on time, they are knowledgeable, completed the tasks, and everything was perfect. Always professional and trustworthy.

We have used Dean and his team for all our locations. They are highly trusted, offer fair prices,…read moreand provide excellent, professional service.

I used this company in the past for a home security system . A couple years later i wanted to…read moreupdate the system so I contacted Rick again. He and Sam worked together to give us a reliable home surveillance system . The system is warranted for 3 years. And they are offering customer support should we have questions or concerns.

I spoke to Sam on yesterday November 11th 2022 to set up an appointment for him to come and…read moreevaluate my home for a security system/cameras it is now 1022 Saturday Saturday November 12th 2022 . I received no phone call or text that he would not make it for honor our appointment I would not recommend this company based on they can't keep a simple appointment without any communication.Now mind you we spoke the day before and set the appointment so there should not have been any confusion or any reason not to show up without a text or phone call. They're business must be really booming to snub potential new customers without the courtesy of a phone call or text. I would hate to see how they treat current customers. I would not use this company

Great experience with Javier. Excellent customer service. Explained everything we needed to know…read moreand answered all our questions. Would absolutely recommend this company for your security camera needs.

I had met James several years ago when I was obtaining bids for a camera system at our church. I…read morewas impressed with his knowledge on recommending a hard wired system compared to a wireless system which most other vendors tried to sell us. We were so happy with our service from ATI we didn't hesitate to call James back to upgrade our alarm system which was a hodgepodge of various old systems. Again James figured out what we needed and offered us a reasonable quote. When I decided to put in a camera system at my house and updated my alarm system, I didn't hesitate to call James back. His tech Javier was extremely knowledgeable and office manager Maria scheduled me promptly. I have already recommended him for a family member. Excellent customer service, thank you James, Javier and Maria

I have had there service for 5 years. I paid up front for the equipment, with the agreement that…read moremy monthly monitoring price not change and the equipment would be replaced if there was a failure. My camera has worked for two years. Recently they raised my monthly rate. I made several attempts to resolve these issues. My last conversation with the company I was told the equipment was my problem and my monthly rate was lower than the norm. Both issues that I had been assured would not be a problem when I bought the system. Shame on them. I would not recommend this company

This company rocks! They have my needs covered. They operated with speedy set up service but, with…read morecare and made sure it was working correctly. Answered all questions and are very affordable for the high quality alarm service I am receiving. As a mother of two I'm completely satisfied by the quality and service this company is providing. I dropped my other service for this company and Am very Happy I did!