Seal Beach Zip 90740 area. Not for the faint of heart or technically challenged. Install took 2…read moreweeks to get it working. They just went into Seal Beach, CA with their new 7gbps offering. They're not responsive yet, and their service sucks right now, they're just not prepared or staffed properly to get it up quickly and reliably at this time. The Eero Pro router is the worst on the market. Only good for penetrating one wall in WiFi mode. It lacks adequate antennas/beam forming. WiFi Service is good for one room. If you want better wifi, use an Asus Router- side-by-side my old 5mhz Asus router ax89x works better and has better QOS for tv. Overall, if you need 7gbps like I do, and you want to do that wired from the eero, you'll be ok. Otherwise you need to buy a better WiFi router to pair with this service unless you live in a 1 room apartment. See Dong Knows Tech for reviews on WiFi7 routers to pair with this service. You'll have to buy it yourself (eero router comes with the service). Frontier is very price competitive with Spectrum.

If I could give this place zero stars I absolutely would. Frontier is only available Monday through…read moreFriday. The customer service is horrible. They're claiming that they will not give me my prorated money back even though I only use 10 days of their service. I need to cancel my service and yet they still say they can't do it. I am absolutely 100% dissatisfied with frontier and I will never recommend it to anybody ever. I will let people know to stay clear of this company. Please read this review before you decide to go with frontier the service for canceling your internet is horrible. The value is also horrible as well. The Wi-Fi alone is very, very slow, and you have to pay for every single "upgrade." They randomly charged me an extra $10 because they said it was a service fee increase. I am still trying to cancel my Internet and yet when I called today, they told me they couldn't place any orders and that I had to call back tomorrow and when I was adamant about them, leaving a note on my account, the guy that I spoke to even told me there was no point and he wasn't going to do it! Buyers beware canceling is the hardest thing that you can possibly do through frontier don't even get their service to begin with.

As a lifelong Android user, I started my new phone journey back on 8/13/2025, as I had it for 6…read moreyears. When I walked in Chris helped me and although he certainly was not warm and fuzzy, I felt like he recognized he was coming across condescending and rude, so he seemed to have changed his mood. I had to go back to the store on 8/23 since the new Android phone I had just purchased was acting up. I asked if I could just change it to an iPhone, since that was what the majority of my family used and I was still within the 14-day return policy. I was told by Efrain, that he couldn't help me with the issues I was sharing with him but I could just YouTube it and that I couldn't switch to an iPhone. As I continued to experience issues, I decided on 8/30/25 to go to another Spectrum location hoping someone there could assist me better. Not the case, actually extremely HORRIBLE experience, which I have already reported a Yelp review on separately. That said, I returned to the Ontario branch and found myself in the hands of Joseph and Linda, who were ABSOLUTELY heaven sent. Once Joseph listened to my entire journey, he immediately got me into a new iPhone without question. Linda jumped in and helped when necessary and together the two of them completely changed the terrible and negative experience I had on Spectrum. Leadership really needs to look at these two individuals and use them to cross train Efrain and Chris on customer centric behaviors. And if the locations are tied together, the manager at the Corona store needs to be severely retrained as well. If you can't be passionate, helpful, and recognize that it takes a servant heart to help customers then perhaps it's not the job for you. It clearly is the job for Joseph and Linda. I felt the care towards me immediately from them. I didn't have to go into every little detail of my experience over the course of two to three weeks with the previous agents, they got it immediately BUT still took the time to listen and make me feel heard. This alone made all the difference and I greatly appreciate it from both of them.

Worst experience ever! First of all I work from home and told them I needed service same day. Said…read morethey wouldn't escalate my request because nobody would answer anyways. Second they said they can send a technician 3 days later for my location... I told them I cannot miss any more work so they gave me a temporary fix. Went to set that up and it did not work and made me miss even more work. Rude customer service even with a manager involved! avoid this location at all cost !!! they just tell you what you want to hear & they gave us a "temporary fix" to shut us up and leave THAT DID NOT WORK! Efrin helped us and I will be coming back to return this useless equipment.

Outstanding customer service! I met the owner Orlando at the Ventura County Fair back in 2013. I…read moreupgraded to Directv from Time Warner and got NFL Sunday Ticket. His technician set up our service the next day. Since then i have hired Satellite Pro's to reinstall satellite dishes whenever my solar firm re--roofs a home. They always answer their phone, do great work, and show up within the timeframe they committ to. Their trucks are stocked with parts and equipment. I highly recommend Satellite Pro's to set up your Directv equipment.

I just had my unused Satellite Antenna removed by Mario, and he did a great job, removing them,…read morefilling the holes in silicons, disassembled antennas for easier disposal and even clean up some debris! Professional and friendly. I'd definitely ask him again for any installation work. Thank you Mario :)

Literally the worst service provider everrrr! Amazing how they're on-time to collect payment but…read morenever reimburse for downtime. Stay far away!

For a compelling argument as to why government can't compete with private businesses and should…read morestay away from operating enterprises, look no further than this horrible municipal run internet service provider. Originally operated by Inyo before becoming Onward, of which I was a customer some 6 years, the city took over operations this year. Since that time, I have experienced more service interruptions over the course of 1 month than during the entire 6 previous years when it was run by a for profit company that knows what they are doing. Reaching out to the people running things is pointless, again because they are public workers, and they can't seem to figure out how to solve the problem anyway. Fortunately there are other options. I'm switching providers. Stay away.

As a first time visitor, I found Marlene and Bri to be very friendly I only came to pay my bill,…read morewas super quick and easy. Come visit them you'll be impressed!!

amazing customer service bri and Marlene were really helpful and respectful. Can't wait to be back…read morehere

Amazing customer service, fast response time, consistently-high uptime, and affordable. I'm very…read moresatisfied!!

Great if you want your company's internet to constantly go down at random for hours and get no…read moreanswers or an estimated time of when it will be back up! Customer service is horrible, she never answers my questions just an "I don't know" for every question I have. Just a few weeks ago the internet was down for 10 hours! Then when I asked for my account to be credit they said someone would call me back in four hours! Then never returned my call to this day. We have even paid extra a month for faster internet speeds and they can't keep their internet up for more than a couple of weeks with out it crashing and not working for hours on end! I will say that the internet speed is great, but there customer service rep. and the fact that it's a constant problem and my whole office runs on the internet is what is wrong with this company. If you want the get frustrated to the point of no return then by all means go with them. BTW internet is down right now so just sitting here waiting AGAIN with no answers.

They're one of the few providers in our area. Great customer service, reasonably priced.read more

From the owner: Our services range from wireless broadband internet, back-haul communication to fiber optic…read moreinstallation, and we custom design your carrier solution using a combination of these innovative technologies. Whether your project is located in a metropolitan area, a rural community or an industrial site, Corporate Internet delivery a cost effective internet carrier solution grade that will perform to the highest network standards

I am a new Onward customer and Gage provided excellent customer service when he installed my…read moreequipment to get my wifi set up last month. Gage arrived at the top of the 2 hour window I was given for his arrival. He was kind, professional and work quickly. He took the time to explain the Onward app, walked me through the features and answered all my questions. I felt set up for success by the time he left. Thank you Gage! As for the ACTUAL Onward service (wifi), when it works it's good. However, I am disappointed with the lack of range as it relates to the connectivity (wifi). I have gotten some improvement by using the app to "prioritize devices." I expected better as I purchased the highest quality option though. Hopefully this improves.

Will be disconnected the next day after a rainy day every time…read more Every once a while, there will be a glitch (disconnection) for half hour throughout the day during working hours

My husband and I were ecstatic when we found out that our apartment community was serviced by…read moreVerizon Fios - our first thought was YES fast internet and hundreds of channels!! Then just 5 months later to our dismay a company called Frontier was taking over. Since the transition, we couldn't get ahold of ANYONE! We couldn't get ahold of customer service, tech support or even get a real human being on the line to pay our bill!! I loved Verizon because of the OnDemand program - I could come home after a long work week and catch up on all of my favorite shows. But after the transition, everything was deleted and it would be months before they would upload each show or each network. Then three days ago, our cable completely went out! The error read "please check the coax cable connection between the RF In and Fios TV IN of your set top box and router." After doing this, securing all cables and rebooting the cable boxes about 10 times I called their customer service line. I was on the phone with a representative for over an hour trying to troubleshoot my cable when she finally said they would have to send a tech out in 2 days. The tech would arrive between 9AM and 5PM - what kind of time frame is that? There goes my entire day off. So today, we made zero plans and waited for a phone call or knock at the door. The tech never arrived and our cable is still out. I cannot wait to cancel my service with Frontier TOMORROW! This has been by far the worst in cable and internet service and would not recommend them to anyone!!!

Frontier is absolutely horrible... a complete joke. It's frustrating when you sign up for quality…read moreservices (tv,intern, phone) and get switched over to horrible qualify. No HD, NO ACCESS TO ON-DEMAND, RIDICULOUS WIFI SERVICE since April. I've been complaining for a whole month, had a tech scheduled..... never showed up.... THANKS FRONTIER FOR WASTING MY SATURDAY.... THE ONLY DAY I HAVE OFF!!!! Fyi: if your gonna missed a scheduled appointment it's great customer service to call and let them know. If you haven't been able to fix your issues for a month at least allows customers to get out of contract. I was on hold for over 3hrs, everyone i spoke to didn't know anything couldn't get ahold of tech couldn't tell me an ETA...I can't believe you guys don't have it together how can you expect customers to wait from 8am - 9pm without giving them an estimated time or a smaller time frame. Completely dissatisfied, disappointed, and i will never recommend to anyone!

The guy name is John Saiz Super friendly and professionally take care of my problem very quick…read morethank you so much.

Worst retail experience of my life. Five guys standing around doing nothing while three customers…read morewait in the electronic que for over an hour. They're trained to upsell you to cell phones not to help you. I came in just to return a cable box I no longer needed and they wouldn't take it. After 70 minutes I left. I advise everyone to check out a phone provider or satellite. Spectrum should be your last resort.