We switched to spectrum from Verizon. What a big mistake. They turned off our account and said it…read morewas voluntary. now we have doctor appointments galore. We have dentist appointments we have to go to. We are stuck here with no TV. No Wi-Fi and no phones. Just our cell phones no landline. We did not request them to do this. It was very shocking to say the least now we are still waiting two or three days later for them to come by and turn it on. There was a new man working there that did all this mess on us. He was trying to help reduce our bill and instead evidently turned it off. We have nothing absolutely nothing. And then they said it was voluntarily done.. do yourself a favor people do not and I mean do not get spectrum you wanna to stay sane I advise you never to go with spectrum. I will stay in tune to let you know what else happens. We don't know if we'll get to our doctor in time today as they are supposed to come by to help fix this unfortunate thing that's happened to us. Well today the tech Ernie came by and took care of the whole thing in less time then expected. He was Johnny on the spot and we r able to get our apps taken care of today. Thank you Ernie for your fast acting to get things done.

Beware of Gregory he's a liar!!!!!!!! Didn't tell me about a hidden charge and closed our account…read moreto get a sale

Search around for about two months trying to find a decent company for a camera system for our…read morehouse. Finally decided to go with SuperMatrix. Their pricing was actually better than the rest. Working with Robin was a great experience very knowledgeable and very detailed. They showed up on time. And the crew was excellent. Very happy with this company and the crew. Thank you.

I was looking for 2 cameras to replace the ones that went out. My cameras use old connections and I…read morechecked several places. Super Matrix was able to find what I needed and they worked great. Their customer service was very good.

Great experience getting new phones. Sofi the sales rep was…read morethe most experience well informed rep I ever experience in my 35 years of cell phone use. It was a no brainer to switch from T--- To Verizon. Thanks Sofi!

Came in for help, left with a sudden urge to reread every bill I've ever received…read more The employees especially the female with the short black hair, glasses, busted bbl, and the up-stuck attitude, here don't assist so much. Instead they aggressively audition for a commission-based pyramid scheme. Simple questions somehow turned into pressure to add lines, insurance, accessories, and services I "absolutely needed" but couldn't clearly explain. Funny how "optional" kept sounding like "required." When I hesitated, the attitude kicked in -- like I was personally ruining their sales quota by asking for clarification. Transparency was nonexistent, details were brushed over, and I was strongly encouraged to "just trust it." Hard pass. If you enjoy feeling upsold, rushed, and slightly confused about what you just agreed to, this is your spot. Otherwise, protect your wallet and visit another Verizon location... or bring a lawyer and a calculator.

Hope whoever takes the time to read this all the way through. We were Frontier for 3 years at our…read moreold place... then moved here and had a HORRIBLE experience with Frontier. To alleviate the horrible and negative words... I called today to confirm that they were coming today, and JASMINE was AMAZING. She called the actual technician and confirmed everything down to the apt #. Their service/product is quite good.. and JASMINE was really REALLY great as far as pushing through to ensure that everything was going to go as planned for today. Jasmine deserves a salary boost. Just for the record, this will be the 6th time Frontier should be coming here. So yes, I was very happy that Jasmine was SO nice.

This company and their customer service is absolutely the worst!…read more My 93 yr old Grandmother has been without service for 3 weeks. After taking over 45 min to speak with a human... I was in contact with Joel, Lizard (true story) and Toby... All of whom said they will follow up personally and talked to me about their own grandmothers. I stated.. I bet you wish you can call her... because I can't When you go through the prompts.. the system will say that it looks like you have an appt and it will be a past date. Then it hangs up on you. How this company is still in business is mind blowing. Everyone should cancel and move on. Frontier if you are reading this. You should respond...but I'm sure Toby, Lizard and Joel will be replying with my open ticket any second There should be zero stars as an option

Seal Beach Zip 90740 area. Not for the faint of heart or technically challenged. Install took 2…read moreweeks to get it working. They just went into Seal Beach, CA with their new 7gbps offering. They're not responsive yet, and their service sucks right now, they're just not prepared or staffed properly to get it up quickly and reliably at this time. The Eero Pro router is the worst on the market. Only good for penetrating one wall in WiFi mode. It lacks adequate antennas/beam forming. WiFi Service is good for one room. If you want better wifi, use an Asus Router- side-by-side my old 5mhz Asus router ax89x works better and has better QOS for tv. Overall, if you need 7gbps like I do, and you want to do that wired from the eero, you'll be ok. Otherwise you need to buy a better WiFi router to pair with this service unless you live in a 1 room apartment. See Dong Knows Tech for reviews on WiFi7 routers to pair with this service. You'll have to buy it yourself (eero router comes with the service). Frontier is very price competitive with Spectrum.

If I could give this place zero stars I absolutely would. Frontier is only available Monday through…read moreFriday. The customer service is horrible. They're claiming that they will not give me my prorated money back even though I only use 10 days of their service. I need to cancel my service and yet they still say they can't do it. I am absolutely 100% dissatisfied with frontier and I will never recommend it to anybody ever. I will let people know to stay clear of this company. Please read this review before you decide to go with frontier the service for canceling your internet is horrible. The value is also horrible as well. The Wi-Fi alone is very, very slow, and you have to pay for every single "upgrade." They randomly charged me an extra $10 because they said it was a service fee increase. I am still trying to cancel my Internet and yet when I called today, they told me they couldn't place any orders and that I had to call back tomorrow and when I was adamant about them, leaving a note on my account, the guy that I spoke to even told me there was no point and he wasn't going to do it! Buyers beware canceling is the hardest thing that you can possibly do through frontier don't even get their service to begin with.

This review is for T-Mobile employee Samantha A…read more My wife and i went to T-Mobile last minute to go preorder some iPhones. We didn't realize how busy it would be but quickly found out we may not be able to preorder our phones and also grab lunch before we both had to get back to work. After waiting awhile we got called on by Samantha. We asked her how long it would take to preorder phones and also combine our plans. She said 15 minutes. To be honest I was really skeptical bc I feel like most trips I had to ATT and Verizon would take minimum 30 minutes. Once we got going I totally forgot about the timing. She was hustling but didn't make us feel rushed. She was friendly, attentive and knew all the steps of the process. This is the first time I felt truly valued as a customer when visiting a mobile provider. After we finished the final step she said 15 mins and 9 seconds. Coming from Verizon who has horrible service and even worse customer service, this was a total pleasure and all thanks to Samantha. We felt fortunate we got assisted by her bc otherwise we would have likely missed our lunch and we felt truly valued. Sorry it took so long to leave the review. We wish you the best and hope you have a great rest of 2023. Get this woman a raise or bonus - something. Exceptional talent and amazing human being. Thanks again.

Med helped me out yesterday on adding the protection 360 to my own device. He was very patient and…read moreprofessional, tmobile customer support won't let us add it but he called and attempted many times to successfully add that for me. Thank you!

I live in a new Lennar build here in Ontario so I was worried how wiring would work when it came to…read moreinstalling ethernet ports that extended from one room on the second floor to the guest bedrooms. I contacted Ricardo after checking out his reviews, he responded quickly and we easily set up an appointment. He discussed possible options of placement of the ports since the roof and outer walling might pose an issue, but he was able to find good placement of my ports. Job was done quick and easy in less than 2 hours. Aside from making a hole in the wall for the ethernet port placement, no additional breakage of the wall was necessary. Ricardo did say that in some cases, depending on the walling and roofs, breakage of the wall would be necessary for some people, but not mine fortunately. Ricardo and is colleague were awesome, professional yet friendly and personable. They cleaned up after themselves and did an overall fantastic job to make any streaks or scrapes anywhere. HIGHLY recommended if you are looking to have ethernet ports installed that extend from your main router/modem that go through the wall/roof so you don't have ethernet cords lying around on the floor.

Ricardo and his team did an awesome job installing a security camera system. Friendly and…read moreprofessional service. Good communication with Ricardo. He answered all my questions in a timely manner and offered additional information to consider. Negotiations on cost were straightforward and no pressure or surprises. He makes you aware of options and recommendations, and lets you decide. Cost for his services was better than others, and I felt more comfortable using his company. They know what they're doing and I would have no hesitation using them again for any of my electronic wiring needs.

My husband and I were ecstatic when we found out that our apartment community was serviced by…read moreVerizon Fios - our first thought was YES fast internet and hundreds of channels!! Then just 5 months later to our dismay a company called Frontier was taking over. Since the transition, we couldn't get ahold of ANYONE! We couldn't get ahold of customer service, tech support or even get a real human being on the line to pay our bill!! I loved Verizon because of the OnDemand program - I could come home after a long work week and catch up on all of my favorite shows. But after the transition, everything was deleted and it would be months before they would upload each show or each network. Then three days ago, our cable completely went out! The error read "please check the coax cable connection between the RF In and Fios TV IN of your set top box and router." After doing this, securing all cables and rebooting the cable boxes about 10 times I called their customer service line. I was on the phone with a representative for over an hour trying to troubleshoot my cable when she finally said they would have to send a tech out in 2 days. The tech would arrive between 9AM and 5PM - what kind of time frame is that? There goes my entire day off. So today, we made zero plans and waited for a phone call or knock at the door. The tech never arrived and our cable is still out. I cannot wait to cancel my service with Frontier TOMORROW! This has been by far the worst in cable and internet service and would not recommend them to anyone!!!

Frontier is absolutely horrible... a complete joke. It's frustrating when you sign up for quality…read moreservices (tv,intern, phone) and get switched over to horrible qualify. No HD, NO ACCESS TO ON-DEMAND, RIDICULOUS WIFI SERVICE since April. I've been complaining for a whole month, had a tech scheduled..... never showed up.... THANKS FRONTIER FOR WASTING MY SATURDAY.... THE ONLY DAY I HAVE OFF!!!! Fyi: if your gonna missed a scheduled appointment it's great customer service to call and let them know. If you haven't been able to fix your issues for a month at least allows customers to get out of contract. I was on hold for over 3hrs, everyone i spoke to didn't know anything couldn't get ahold of tech couldn't tell me an ETA...I can't believe you guys don't have it together how can you expect customers to wait from 8am - 9pm without giving them an estimated time or a smaller time frame. Completely dissatisfied, disappointed, and i will never recommend to anyone!

Really needed to increment the bandwidth I used for my business. I shopped for the best quote and…read moreactually got it from SolveForce. They suggested a very cost-effective MPLS service that suits me just fine and incredibly it costs less than what the other internet provider charged. I am grateful to the customer service which was incredible I learned a couple of money saving techniques which will definitely come in handy. In my opinion Solveforce has very knowledgeable people and they provide an honest service. I would recommend them to all my colleagues.

From the owner: Since its inception in 2004, for 20+ Years SolveForce has been providing managed telecommunication…read moreservices for small, medium, and enterprise organizations and collaborates with over 200+ top-tier providers. Our offerings include broadband, voice, data & cloud suppliers that bring you premier quality services.