Finkeltron was a great choice for us, and Sam was, shall I say it, a DELIGHT to work with! We have a building with nine apartments which desperately needed an Internet upgrade - slow speeds, inconsistent service - we were getting many complaints from our tenants. Sam looked at the current installation, and provided a quote for the upgraded service, the very next day. As soon as the ordered equipment arrived, he made arrangements to come to the building for the installation. The job had some unexpected problems, mainly bad wiring, which Sam replaced. He installed the equipment, made it look great, in fact, one of his before-and-after pictures shows how bad our equipment looked before he arrived, and how organized and clean it looked when he finished! Documentation was provided with pictures and arrows, a really top-notch job done on docs. I really have an appreciation of that because this is an area most techs drop the ball on. Sam concluded the job by meeting with me by phone to go over details of the job, show me data of how the tenants were already enjoying the new Internet speeds, and go over the router controls. I highly recommend Finkeltron and Sam in particular - a great guy who knows technology and still knows how to talk to human beings! read more

Excellent service. Was in need of an emergency POE injector and they were able to provide right away. Highly recommend! read more

I requested that Sam figure out a complicated Wi-Fi issue in my home that I've been struggling with for weeks. In no time, he solved the problem. He really knows how to troubleshoot and demonstrates professionalism and expertise! read more

Mom has a sprawling 100 year old Spanish style home in Redlands with thick plaster and concrete walls. The Wi-Fi did not penetrate farther than the next room. Samuel installed a state of the Mesh-Wi-Fi system that more than doubled the speed and brought Wi-Fi to the whole house. He guided us through the purchase of the right hardware and now my mom now has 400+ mbs speeds in most of the house. Many thanks! He usually does business internet systems but came up to the house and consulted then installed a week later. read more

Great service, he solved an Ethernet issue for me at short notice. I would definitely recommend him. Prompt, knowledgeable and willing to offer advice beyond the immediate problem for decision-making. Exactly the kind of person you need when you have a home IT issue. Thanks again. read more

Sam is awesome. I had some problems with how to get a new login/username/password, as well as some questions about the server set-up, and Sam was super helpful in answering all my questions. He's efficient, fast, gets right to the point and gets the job done. He was at the dentist's office when I called him. He was able to log in to my system and fix my problem. When a man puts a client before his teeth, you know he's legit. read more

Sam has been helping my wife and me with our small home office for the last year or so. We met him by referral from trusted colleagues who highly recommended him and they were absolutely right on. He has helped us with networking issues, automated backup solutions, exchange server setup, I don't even remember what else (but definitely a bunch of other stuff too). Every time I have a question, no matter how random, Sam seems to have an answer. He recently made changes to his backup provider that actually lowered my monthly cost. I loved that he proactively let me know that the new provider was less expensive, and willingly passed his savings along to me. How great is that? I also like the fact that although I believe he is busy with many clients, he always seems to be available or returns my call quickly when I need help. Just like my colleagues who referred him to me, I highly recommend Sam from Finkeltron! read more

I am the business manager for an expert witness. Her life is very busy, and she loves new technology but hates maintance of the machines. We have been through so many IT people, you know the kind, the brother of a friend who is between jobs or trying to make IT their career. Yes, those people that messed with my life for the last three years! There were many times, I told my boss her computers made me want to quit my job. One of my tasks, before I change jobs, was to find a professional, experienced IT person. I find it ironic I found this great computer guy, Sam of Finkeltron, just as I am about ready to move on from this job. I notice Sam has not had a review for a year, but his reviews are so amazing, I went with him. I am happy to report he is as good as everyone says he is. His communication has been timely, the can-do attitude is appreciated, and the computers in the office are working like a charm. He is putting the office computers and network on a monthly program, which was why I chose him in the first place. If you are in need of an IT person in the SF area, Sam is your man. I highly recommend him. read more

Sam of Finkeltron is fantastic. We were having trouble with our wireless network and Sam knew exactly what the problem was and fixed it quickly. Smart, decisive and fast. A+++. read more

I called Sam today looking to see if he could help fix my PC issue. He quoted me his price, and wasn't fully sure if he would be free, but in the meantime really took the time to walk me through my issue over the phone, and helped assess whether it was something I really should pay to get repaired or not. He pointed me in the right direction, and I was able to figure out the rest to get my issue resolved. read more

Hiring Sam to do your computer work is like buying a two year warranty. Not only can he fix everything up front, but since then I have contacted him twice about problems that I have run in to and he responds to my email within minutes, either logging in to my system and fixing it, or responding back with a straightforward solution to my problem. Unbelievable, I have never experienced such service, he is worth every penny. read more

Sam is great. A few years ago he helped me buy a new MacBook and set things up on my home network. He also set up a wireless network at my office, which is a group of small suites that previously had DSL for only one of the rooms. And now that I'm thinking about it, he also helped me set up Google Apps for Domains. I would definitely call him again for any computer or network needs. read more

Sam of Finkeltron can take your computer from a Jalopy to a Mercedes as he's done with my refurbished laptop. He is creative and forward-thinking in finding the best solutions for your particular needs and looks out for your bottom line (rather than selling you on some monster software you don't need). He also keeps it simple for us non-techies. Thankfully he also has the rare quality of being a savvy techie with social skills and a likeable personality. Count on him for thoughtful and thorough tech work! read more

Sam to the rescue! My HP Pavilion laptop was a real mess. It had some issues, I tried to fix it myself, and I am not a computer geek at all. Listened to someone online offering advice for my problems, and downloaded what I thought might be a solution. Made EVERYTHING worse! Same problems with my hard drive plus viruses out the...anyway. Saw all of Sam's Yelps, and believe me, he is amazing. Fixed my computer same day, very reasonable pricing. I highly recommend him! read more

Sam is probably going to keel over from shock that I've finally written a review, since I have been using his service for about six years now. If you have a small to medium size business without in-house IT, Finkeltron is perfect for you. I have a sales representative agency in the interior design field, with five staff members all working from home offices across the West Coast. Sam has been patient, proactive, and generous in with set-up, support, and recommendations to improve our process. He attends our annual team meeting to work with each staff member to address individual needs. Sam is terrific, and I recommend him highly. read more

I called to ask a simple question. Sam was very helpful and talked me through the problem. Very courteous and polite!!!

Sam has helped "automate" my life! All of my email and calendar on home computer (outlook/entourage), smartphone and from ANY computer in the world with a web browser are synced up! He has helped me to become uber-mobile in my work. Hawaii, here I come! Thanks, Sam. read more

Wow! Sam qualifies as a God. He is patient. He is kind. He is smart. He is good looking. He is funny..... and... and he is a wizard with all my computer issues. As a MAC owner with a non-tech orientation, Sam has empowered me to to streamline my machine and think and work smarter as a business woman, a writer, and a woman who gives presentations with Keynote. If you want to take your vision to implementation with technical support, call Sam Lewis. He will show you a world of possibilities you did not realize were at your fingertips. He is dependable, timely and extremely competent in his field. Call him now ! read more

Shocking. For 12 years we've lived with a wireless network that goes up and down, printers that don't connect, dead spots in various rooms etc. We're thrilled. it's an amazing transformation of our experience! Sam is prompt with replies, prompt with scheduling and shows up when he promises he'll show up. We couldn't have asked for more. we are so happy we found Sam. Thank YOU Sam. read more

Sam is awesome, definitely deserving of all of his 5 star reviews! We've had to make several trips to the Genius Bar since purchasing our computer less than two years ago, but had no luck with help from Apple. He fixed our lemon Macbook Pro and got it working like new. Sam is personable, professional, and knows his stuff - which he explains patiently to a non-tech person like myself - and his service is quick, efficient and affordable. I'll be sure to use him in the future. read more

Sam is awesome! We were looking to install a wireless network in our new home. I had prior experience with doing it myself, so had high expectations. Sam exceeded them on all fronts. Great service, very knowledgeable and good support afterward. And, he uses top-notch equipment, which was very important to me. We have great wifi coverage in every room of the house. No doubt I'd use him again. read more

I'm a fan. I was always able to handle my own IT needs when I was practicing law as a solo, but now that my practice has grown, I need help. Sam is that help. He's there when I need him, he's smart, he's quick, he knows both mac and windows, and he's fun to spend time with. And on top of all that, he' lets me call him Finkel. I vote yes on Sam. read more

I've been using Sam at Finkletron for 2 years for both my business and home IT needs. Sam's service is consistently good; he is prompt, jumps into action and is a good problem solver. Sam has been able to tackle problems that inevitably arise on my office PCs, server, and UPSs. At home he's a whiz with my mac, and recently got me set up on mobile me. I have referred him to many other businesses and individuals as a result of his good service. read more

Sam at Finkletron is not only smart and up to date on the latest technology solutions, his customer service is exemplary. Sam contacted me within an hour of my initial call and was at my house that day to solve my problem. I had been working with the Geek Squad from Best Buy, but after becoming frustrated with their horrible customer service and the technician's inability to solve my problem, I called Finkletron. We had an issue with our wireless signal not reaching throughout our entire house. Sam was able to fix the problem within a couple of hours and even picked up the parts he needed on his way to our home. I will definitely be calling Sam for all of our future computer and network issues. read more

We are a property management company headquartered in SF and have employees in more than one state - consequently, servicing us in not an easy job...However, Sam not only is very knowledgeable but has an exemplary work ethic - he is extremely devoted to his clients and would do anything in his power to help. I think this says it all about Sam. read more

I highly recommend Sam. He proposed an extremely thoughtful network solution for our home. He is very current on the latest technologies, and his is responsive. THANKS SAM!! read more

This review is way over due for Sam! We opened our medical office last year and the IT wiring and telecommunications wiring was A MESS to say the least. We picked Sam because of his stellar Yelp reviews and his cool business name. He brought down the rats nest of wires from the ceiling and converted a closet in our break room into our server room. He worked tireless hours (on New Year's Eve!) to get everything up and ready installations that were to take place the next week. Hey showed composure when having to deal with hot messes in the "IT department" for AT&T. He also problem solved a wireless issue by installing a sleek and modern wall unit to help boost the signal (which gets a lot of compliments for how aestetically pleasing it looks..it does look great!). For being a small office, we do use 5 computers, 3 wireless devices and a digital x-ray machine. Everything has worked flawlessly and we even added a SONOS system and upgraded our ISP to Comcast and everything switched over without any sweat. Thanks for all of your time and hard work Sam! read more

I have been using Finkletron for over a year and I must say it has been fantastic! Sam has a personal touch to his business. You can reach him any time and he is so quick to respond. When you have a problem not only does he fix the issue but he teaches you the solution so that when it happens again you will know what to do. Simply put he is great and competent at what he does. From the back up system, to installing the network necessary to maximize efficiency for the office he has really made things run with no glitches. He stays on top of the latest technologies in his field to. I have every confidence in the world that who ever uses Sam will also be writing a rave review. In summary, Sam's personal touch and competence makes his service essential to running a small business smoothly and with confidence. read more

Sam is amazing. He is always on time and works queitly and efficiently. Never once has he made me feel stupid about the millions of questions I ask. If you are looking for someone who can solve all of your computer problems look no further. read more

Having a responsive, honest, expert computer person like Sam is a minor miracle. I recommend him highly

Encountered a virus issue with a personal laptop. Sam was responsive and efficient in resolving the issue the same day. He exceeded expectations and i would definitely consider going back to him for personal computer problems as well as IT issues with my business. read more