I've been here a couple of times in the past, but today's service was top-notch. My mom's phone got stuck where I could not even turn off the phone. I went in and they helped me reset it within minutes. On top of helping me fix the phone Victoria was super nice and sweet and made me feel like I was not a burden. read more

Victoria helped get my phone clean and was SO helpful! Service was quick and everyone here very was friendly. Thank you so much!

I want to start by saying I had the EXACT SAME thing happen to me as one of the posters a couple reviews below. Got my phone screen fixed here and it made my phone laggy but I gave it a couple of days hoping it wasn't the installation. 3 days later part of my screen went black!! For no reason. Went back in and they say that voids the warranty. Smh don't come here. UPDATE: the owner's defensive response tells you everything you need to know. Even if I did drop it or damage it (I didn't) it still was not worth it. It made my phone laggy and the color was off since day 1. You live and you learn to look at reviews before you go. read more

RASelectronics - Mobile Phone Repair Near Me - Redlands, California

Just a little addition to my experience since it feels needed: the fact that this company has so many one star reviews already say A LOT. Add on the fact that the crooked owner almost always has some snarky comment to reply with should say EVERYTHING. There are reviews of people being less than thrilled about the work this little company provides, but when I state that I saw it first hand I'm not being honest? That makes no sense. You DO use used parts. I was there when your employee asked if you had any Samsung Galaxy s9+ in the back for parts. You brought the parts phone to the front too. And yes, I did curse at your little employee. Maybe if you guys did ANY work you were actually proud of and didn't always have people coming back with even more issues then simple facts wouldn't intimidate you. Regarding the Sony disk player, a random cord you guys found that "should work" has a tag on it stating it's for a camera, which would probably explain why it doesn't work, because you guys gave me the wrong cord :/ 0/5 stars .. Came here to get my phones screen and back glass fixed. I was told it would take 30 minutes over email, then in person they said an hour. After waiting more than an hour they still weren't done and said they didn't even have the back glass in stock and would have to order it but that the phone ready the next day. I came back the next day and they told me Amazon cancelled the order. They only checked once I was ALREADY there. They told me it would be delivered in 3 days and the phone would be ready then too. 3days later I called them to make sure it was actually ready this time.it was. I get there to pick it up and there's a black glitch on the upper right corner of the phone. They say it will be fixed in about an hour. I get the phone back with rubber bands around it. The back glass is popping off the back of the phone. I let them know. They say pick it up the NEXT day. I do. They give me the phone back with no rubber bands but the glass is STILL popping off of the phone. They offer to put rubber bands. I told they you ALREADY did that, they say they can glue it again. Like that will change it. If the old glue is already dry adding wet glue is not going to change anything. Then I'm given an excuse that they don't have access to the Samsung specific glue??? And that's why it's popping off. They shouldn't be offering repairs if they can only do it half assed. I don't live close to this place. I only gave them a try because I have heard good things. But each time I was in the shop there were at least 3 people complaining about past repairs this company has done on their phone/PlayStation or PC. On top of ALL of those issues when I first came in I bought a Sony dvd/bluray player. I get it home and it doesn't work. I go to return it and the owner refuses to give me my money back for his faulty product. I won't be spending money here ever again. Nearly $200 for used parts and a shitty repair... You're probably better off going to the mall to get screens repaired or even doing it yourself read more

Came in for a screen repair and ended up paying them THREE TIMES. They kept putting aftermarket screens on my phone after I requested and paid more for OEM screens, and when I returned after finding I found out they were NOT OEM, they made myself and my partner pay each time I came back for an original screen, and said they couldn't refund me because "I left with the screen on". (bc they were SUPPOSED to be original, we spent over $600 total) Each screen was faulty, as is the one on my phone now, but I genuinely refuse to go back to this place. *Update* Bro is lying under this review. Crazy how instead of taking ownership and offering to repair the issue, you begin arguing under your Yelp reviews. Great for business read more

Took my iPhone 14 in to get a free diagnostic done for my back camera after talking to the business owner on yelp- who responded quickly and was very helpful. After they figured out the camera needed to be replaced the technician gave me a price that was $50 higher than what I was originally quoted. They did honor the original quote given to me, which I really appreciate. My only real problem was with how long it took to diagnose and replace the camera. I was told 15-20 minutes for each and it ending up being over an hour. read more

Avoid RAS Electronics and their owner at all costs I have taken electronics to RAS Electronics multiple times for repair and every single experience has been a nightmare. They repeatedly order the wrong parts, which constantly sets me back in my business. On top of that, they lose my parts -- including my computer charger cable -- every single time. This is not a one-off mistake. It's a pattern. I run a business and need my computer working. Every delay they cause means I fall behind and miss opportunities. The warranty situation is even worse. I had a screen repaired, then needed a motherboard repair less than a year later. After that, the screen stopped working again. They immediately claimed it wasn't covered under warranty and tried to classify it as an "accident" so they wouldn't have to stand behind their own work. They do everything they can to weasel out of covering repairs. When you try to get answers on the phone, they are completely disrespectful. They talk down to you, berate you, and refuse to clearly explain what is actually covered under their warranty. It gets worse: the owner grabbed the phone out of his employee's hand and started yelling at me, calling me a child because I wouldn't just accept their scam warranty policies without question. And if you think the bad service ends when you leave the shop, think again. The owner goes on every review platform and leaves sarcastic, dismissive replies to every single one-star review. Instead of taking responsibility or fixing the problems, he mocks customers who speak up. It's the same arrogant attitude he shows on the phone, just written out for everyone to see. This is not a professional repair shop. This is a place that loses your property, delays your ability to work, ducks responsibility, and then insults you when you push back -- both in person and online. The owner's behavior alone should be enough to keep anyone away. Do yourself a favor and take your devices somewhere else. RAS Electronics and its owner have zero respect for their customers. read more

I had an amazing experience here. a great diagnosis of my phone with a quick and fairly priced solution. the atmosphere is welcoming and the staff are friendly yet professional. 10/10 I'll definitely be here again. read more

Best ever I have spend hundreds $ for what they can do. Great pricing and fast service w/ friendly staff.

I'm a return customer dropped off my ps5 controller here and this unprofessional customer service told me it'll take 2 hours then went to 2 more hours then 11am next day and then no phone call by 2pm next day and when I go to the store they show me it all taken apart and said it going be till tomorrow again but not working on it I will not recommend this place super disappointed the pic shows how I was happy before with this place not anymore read more

RASelectronics - Mobile Phone Repair Near Me - Redlands, California

Staff friendly over the phone and offered pricing that was lowest among shops contacted. I called day of to repair, and waited in store while they perfomed repair. 5* all around. I recommend without reservation. read more

Great customer Service and fast service very friendly I've been there multiple times to get my phone fixed they never disappoint

Thank you for always providing the best phone repair in redlands! It's a shame people who aren't responsible with their own devices try to bring down others! read more

Theyre crooks. I cracked my screen, brought it in and they charged me $110 to fix it. when I got it, it started turning purple and then went full purple and stopped working. I brought it back in and they took it apart and said nothing they can do but for another $60 they can fix it again. read more

Do Not Recommend this place! Took my tablet in to diagnose.Thay said battery needed replacement & that's all.I agreed to repair.When I picked up,the battery was at 0% DEAD!! Christian offered to charge,but I said i'll do it at home.When trying to charge it wouldn't, so I took it back,they tried to charge it,but it wouldn't either,so they called me and said it needed a charging port for an additional $55 !!?? First of all if you would have Even Attempted to CHARGE the battery you may found the other problem!? Your Lack of Knowledge (even Common sense) to DIAGNOSE & REPAIR IS PATHETIC. NEED RE TRAINING!! read more

Amazing customer service was greeted by two people working there. Very fair and understanding honest repair people. 1 year warranty of service guaranteed if a part malfunctions on its own. They can fix cracked screens even at times phones with liquid damage. 1 hr fast turn around times. They have a customer for life. All around outstanding. read more

Great service the young lady who took care of us could not explain the extra $12 added to our bill we were Quated 1 price the upon checkout a different price other than that we were greeted when we came in and thanked when we left read more

They know what they are doing and very helpful! We are so thankful to have found them. Definitely will refer to friends!

I've been to this store twice and since I always recommend it. They are always really nice and informative- pretty sure it's the owner that I've dealt with and he gives you straight honest answers. The prices are great too.. read more

Super unprofessional they supposedly fixed my cracked phone but left it worst then the beginning and now they dont wanna fix it??? Why is the owner so defensive someone shut them down read more

They installed a new extended battery, screen protector, camera lens protector and case. I can't believe it, It feels like I have a brand new phone!! iPhone 13+ read more

I have been going to RAS Electronics for several years now to service cell phone and any accessories I might need . The owner Cesar and his staff are very consistent with their exit customer service and their low prices . I highly recommend RASelecronics! read more

Super bad experience , bad material screen broke 3 days after they fixed it ... if I can give no star I would !

Caesar and his staff are very knowledgeable and helpful. They fixed my iPhone as well as my daughter's Samsung and it only took about 30 minutes! I highly recommend! read more

I would definitely recommend this business. They really do care about customer service and is their top priority! Which I appreciate and will always come back and recommend others . read more

Excellent service. I did something with my phone and could not fix the problem. It too Cesar about 3 minutes. Too, they set up my new laptop and Diana had it all sorted and good to go. The price was reasonable, they were so knowledgeable and helpful. Super all across the board. read more

This is a great little hidden gem! The service is amazing and is ran with integrity. The work o have had done has met my needs and I tell anyone who is in need of cell phone repair or any electronic service. Most importantly they have very competitive pricing that will keep you going! Thanks RAS you guys are awesome. read more

I Broke my phone screen Took it to this place to get it fixed they broke it even more I PAID $200 they refused to give me a refund. Also refused to give me another phone or fix my existing phone Horrible customer service bad attitude when I asked for a refund, he Told me to leave you're not trust this Thief. Lowlife scum beware of this place. They also sell fake products. They sell fake AirPods trying to convince people that they're real fake Apple products Stealing people's money BEWARE!!!!!!! Do not come here to get your phone fixed!!!!!!!!!! read more

I am rough on phones. With that being said, I have had my iPhone screens (front and back) replaced at least 4 times by RAS. They sold me a heavy duty screen/phone protector and of course I took it off and thats when I dropped my phone. The price is right and they are always friendly and explain what is needed. I'm glad my niece found them when they were in the small suite with one guy ( maybe two). This is the only place i have taken this phone and will continue to do so, as needed. Thank you, Robin Totoro read more

The only place I will take my iPhone to RASelectronics is in my opinion the best Thank You Patty Holliday-Hernandez read more

Needed iPhone screen repaired for daughter and they fixed it in 20 minutes and were very friendly.

I've been to this business several times now. Couple of times I went in because my phone wasn't charging correctly and they cleaned out the charge port for nothing. Another time I went in I needed a battery in my Motorola phone, and they did it at a really affordable price and a really quick turnaround time. Another time I went in because my OnePlus 6t had blown out its charge port. They fixed that also in a very short amount of time. These guys can fix a lot of things and they do great service. They are also very friendly. I used to work in the microelectronics world and I know what packaging these phones is like, and these guys know their way around a phone. They provide a great service, and affordable. read more

Got a case for my phone. Service was good and friendly. Will be back for a repair on my phone.

Took my son's iPad after it got some water damage. After two hours they fixed it good as new. It was definitely a great price. Will definitely come back if I need their services again. But also great customer service definitely recommend. read more

Great service with very good customer knowledge and excellent communication skills. I would recommend this place for any future customers.

Night and day, Cesar. My outdated desktop computer was brought in for some recommended upgrades, and what a difference! These guys understand their business, are empathetic and professional. My only advice for new customers: don't underestimate how much in-demand these guys are: a lot of people rely on them, and they get busy--people come in and out constantly; it's amazing they can finish projects. They are more than fair, and take the time to care. Just give them the time to do it right. read more

RASelectronics - Artwork on display at the Redlands location depicts the anguish of potential customers. - Mobile Phone Repair Near Me - Redlands, California

I have been going to this place for a couple years now and have never been let down! They have fast service, kind and caring staff and are always reliable! I 100% recommend this business. Very affordable too!! read more

RAS Electronics mobile phone repair located in Redlands,California is a great place for all your mobile equipment service,repairs and parts! Friendly,courteous and knowledgeable staff featuring prompt professional service.I needed a new battery,front LCD,USB connector and rear glass for my Samsung phone.It came in looking horrible and it came out just like new! I had a great experience at RAS Electronics in Redlands,Cal.,and would recommend them to anyone looking for great mobile phone and pad repairs at very fair prices for the quality of service provided. . . . . . #raselectronics #electronics #cellphonerepair #mobilephonerepair #samsung #apple #android #ios #redlands #seetheusa #ilovemyphone #seetheusa #ilovemyphone #greatservice #fixyourphone #galaxy #samsunggalaxy read more

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Before I begin my review, please keep in mind that this man, Cesar, has an excuse for every single bad review. He takes zero accountability for their wrong doing. And on top of that, he will take it as far as insult someone. But I digress. We took my daughters phone for a screen replacement. The SIM card was removed by THEM! According to Cesar his tech put in the notes that no SIM card was there. Completely false. To resolve the issue, Cesar, suggested we pay a deposit of $25 to have him watch the cameras. If we were correct and the SIM card was there, he'd reimburse the $25 plus the cost of the phone repair WHY WOULD I TRUST YOU TO BE HONEST???? A person with integrity would say, let me look at the footage. Not, give me a deposit and I'll check. I saw the other reviews after our experience. And I believe all those other reviews were his company's fault. No doubt in my mind. But let's see his response to this review. Let's see his excuse. It's totally up to you, if you'd like to go do business with this man, but know that if you have an issue of any sort, he will not take any accountability. By the way the actual screen replacement was great but the inconvenience they caused us by not owing up to removing that SIM card is why they are getting this review. Your turn Cesar, I'm sure you'll have something great for me like the others ‍oh I give this place zero stars read more

I've been meaning to give this place a shoutout for quite sometime now, I'm a few months late, but hey, I'm here now. Anyway, My 13 year old son needed to get his phone screen repaired, a note something ultra, I don't know what kind of phone it is but I know he said it would be pricy to replace. I had told him he needed to come up with the money for the repair himself, (so he can appreciate it more). He did trading and some chores to buy the phone with the broken screen already, so I knew he would figure out a way to come up with the money. I brought him here because I told him I had brought another one of his devices in that had a teeny tiny stripped screw, and they were able to help me get it out, free of charge, I didn't get the young man's name but he was so helpful and he had no idea he made my sons whole day. I had told my son that when I was there, I seen that they sell so many different tech related items and that he could possibly see what he could trade to have them replace his screen. He brought in some things and they were able to make a deal. Honestly even if they didn't want to accept anything for the trade, I was so happy that my son got to get some tech talk in with the same sweet young man, and I believe Cesar. They sat there and talked for, to me, seemed like an hour because I didn't understand half of what they were saying. Needless to say my son swears that RASelectronics will be his first place of employment, he cannot wait until he is old enough to work here. These guys know there electronics! I will forever be grateful for the experience they provided. P.S the screen still works and looks amazing, I believe we went in about 5 months ago. read more