1. RASelectronics

0

Redlands, CA

RASelectronics

4.5 (318 reviews)
Open • 9:00 am - 7:00 pm
Updated 2 months ago

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20 minutes

Response rate

100%

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3 months ago

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Cesar G.

Sylvia, thank you so much for your review here to help anytime

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3 months ago

Victoria helped get my phone clean and was SO helpful! Service was quick and everyone here very was friendly. Thank you so much!

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Cesar G.

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9 months ago

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Cesar G.

Helpful 1
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1 year ago

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Cesar G.

Helpful 1
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6 months ago

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Cesar G.

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6 months ago

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Cesar G.

Thank you Chase!

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6 months ago

Best ever I have spend hundreds $ for what they can do. Great pricing and fast service w/ friendly staff.

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Cesar G.

Thank you David for your review!

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3 months ago

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Cesar G.

Helpful 1
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3 months ago

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Cesar G.

Helpful 1
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11 months ago

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8 months ago

Great customer Service and fast service very friendly I've been there multiple times to get my phone fixed they never disappoint

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Cesar G.

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3 months ago

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6 months ago

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Cesar G.

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1 year ago

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Cesar G.

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8 months ago

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Cesar G.

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6 months ago

Helpful 1
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7 months ago

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Cesar G.

Helpful 1
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1 year ago

They know what they are doing and very helpful! We are so thankful to have found them. Definitely will refer to friends!

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Cesar G.

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8 months ago

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Cesar G.

Thank you Tiffany!

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9 months ago

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Cesar G.

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1 year ago

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Cesar G.

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1 year ago

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11 months ago

Super bad experience , bad material screen broke 3 days after they fixed it ... if I can give no star I would !

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Cesar G.

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11 months ago

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1 year ago

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Cesar G.

Thank you Monique for your review!

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1 year ago

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Cesar G.

Thank you Gerarda for your review!

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2 years ago

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Cesar G.

Thank you Michael!

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1 year ago

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3 years ago

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Cesar G.

Thank you Patty! We appreciate the time you put into your reviews.

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1 year ago

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Cesar G.

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1 year ago

Needed iPhone screen repaired for daughter and they fixed it in 20 minutes and were very friendly.

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Cesar G.

Thank you Brittney for your review’

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4 years ago

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Cesar G.

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1 year ago

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Cesar G.

Helpful 1
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5 years ago

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Cesar G.

Helpful 5
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2 years ago

Got a case for my phone. Service was good and friendly. Will be back for a repair on my phone.

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Cesar G.

Thank you Claudia for your review!

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1 year ago

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Cesar G.

Thank you Ashley for your review!

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1 year ago

Great service with very good customer knowledge and excellent communication skills. I would recommend this place for any future customers.

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Cesar G.

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3 years ago

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2 years ago

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Cesar G.

Lauren, thank you for your review!

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2 years ago

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Cesar G.

Thank you Jaedyn for your review!

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Page 1 of 8

Ask the Community - RASelectronics

Review Highlights - RASelectronics

“Cesar hooked me up with a top tier iPhone and when I had a bug he personally took care of me and my brother.”

Mentioned in 76 reviews

Read more highlights

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Victor was very helpful and provides great customer service…read more He even showed me photos of the work that he did to fix my PS5 with a broken HDMI port. I can't comment on value, I knew that the bill was going to set me back a bit, but it beats buying a brand new PS5. Thank You Victor!

I originally took my phone to the uBreakiFix store in Redlands in May 2026 to have the glass/screen…read morereplaced. At that time, I also informed the staff that the battery needed to be replaced, and the battery was subsequently serviced. In early August 2026, I unfortunately broke the screen again. Because I had a doctor's appointment nearby, I took the phone to the uBreakiFix location in Rialto. After inspecting the phone, the staff there informed me that the phone was not repairable because there was old corrosion inside the device. I was specifically told that, when the battery was previously replaced, the phone had not been properly sealed afterward, which allowed moisture to enter the device and resulted in the corrosion. I explained to the Rialto employee that the previous battery repair had been performed at the Redlands location. The employee recommended that I return to the Redlands store and explain the situation to them. When I went back to the Redlands location, I was initially greeted politely. However, as soon as I explained what had happened and what the Rialto location had told me, the interaction changed completely. In front of another customer, a shorter male employee began yelling at me and immediately insisted that the problem was not their fault. He accused me of having dropped the phone in water. I explained that I do not carry or use my phone around water and that I had no reason to believe the phone had been exposed to water. He then stated that someone must have spilled something on it without my knowledge. Rather than attempting to investigate the issue, he continued to dismiss responsibility. I was then told that I could speak with the manager, who would supposedly be back in approximately ten minutes. I agreed to wait. After waiting the ten minutes, the same employee came back out from behind the glass wall and informed me that the manager would actually not be back for another 45 minutes. Throughout this interaction, I specifically and repeatedly asked the employee to contact the Rialto location to verify what their technicians had told me regarding the corrosion and improper sealing of the phone. On numerous occasions, he refused to call the Rialto store. I find this particularly concerning. If the Redlands location believed that the Rialto technician's assessment was incorrect, there should have been no reason to refuse to contact the Rialto store and verify the information. Instead, I was met with accusations and an unwillingness to investigate the situation. My concern is that the phone was not properly sealed when the battery was replaced at the Redlands location in May 2026. The subsequent corrosion identified by the Rialto location may have resulted from that improper sealing. I am not making this allegation without basis; it is based on the information provided to me by the Rialto technician after examining the device. I am extremely disappointed with both the quality of the original repair and the way my concerns were handled when I returned to the Redlands location. I believe the matter should be properly investigated, including communication between the Redlands and Rialto locations, rather than simply being dismissed by an employee who refused to verify the information. I am requesting that management review the repair performed in May 2026, determine whether the phone was properly sealed following the battery replacement, and address the manner in which my complaint was handled at the Redlands location.

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So I went in for a screen repair and they fixed it no problem but when I went to take a photo my…read morecamera failed. So I immediately went back they "fixed" it. 2 weeks later my camera failed again. So I went back and when they tried to fix it, they couldn't. I was told they'll order a replacement to fix it. I had to wait an entire month for it to come in. I took it back to get repaired again. Walked out happy thinking it was fixed. But guess what, 2 weeks later my camera failed again. So I went for a screen repair and left with a broken camera that they couldn't fix. Wish I could get my 250$ back because they broke my phone so now I have to save up to afford a new phone.

I do not recommend Mobile Fix at the Moreno Valley mall…read more I took my phone in to have a cracked screen replaced. From the moment I walked in, the employee barely communicated with me and seemed uninterested in helping. Before agreeing to the repair, I specifically asked him to make sure my phone was still functioning properly before replacing the screen. He simply nodded and said yes. About two hours later, I got my phone back, and the very first thing I noticed was that the new screen was popping out of the phone. When I pointed it out, his response was, "Just don't put it in your pocket because the screen can come off." Seriously? That's the quality of work I paid for? When I got home, I also realized my Bluetooth no longer worked and some of the keyboard letters weren't working either. I returned to the store, and instead of taking responsibility, they told me they could fix it--but only if I paid more money. They damaged my phone during the repair and then expected me to pay again to fix the problem they caused. The workmanship, customer service, and communication were all unacceptable. The technicians refused to take responsibility and had made me come back to the store a couple times, wouldn't issue a refund, and acted like none of this was their fault. Save yourself the frustration and take your phone somewhere else. This was a complete waste of money and one of the worst customer service experiences I've had.

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Top notch, honest, reliable. My desktop drive was out of space, causing computer to be sluggish…read moreand quirky. Took it in to Computer Pro2call (play on words, get it?), and Robert took some time to go over options. We decided to swap out the existing drive for one with more capacity, clean up files, install a new Windows operating system. Price was very reasonable- he ended up spending far more time fixing things than he had estimated, but honored the original estimate. Very impressed. Saved hundreds over a new desktop, and I'm probably good to go for a few years. Computer problem- take it in to Robert- you won't be disappointed!

Went here after my wife spilled coffee on her keyboard. When turned on, the speaker was constant…read moreloud static, so we knew something was wrong. Cracked her laptop open ourselves and removed most of the screws from the battery to try and take it out, but there were two that we could not get out so we caved and took it in to the shop. The person at the front was able to remove them immediately and very easily, and walked us through all of the possible outcomes for the laptop. The laptop was fine when dried in-store for a few days, though the price for it to just sit there by a fan was higher than I would have liked. I also wish they had been a little more communicative, we had to call more than once just to get updates. Overall, they were knowledgeable and it got fixed, so I would return in the event of another mishap.

RASelectronics - mobilephonerepair - Updated November 2026

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