1. RASelectronics

0

Redlands, CA

RASelectronics

4.5 (318 reviews)
Open • 9:00 am - 7:00 pm
Updated 2 months ago

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Response time

20 minutes

Response rate

100%

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1 year ago

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Photo of Cesar G.

Cesar G.

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2 years ago

They've helped me twice with computer now. They do a great job. They're very informative and will help you out with anything.

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Cesar G.

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3 years ago

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Cesar G.

Thank you Pricilla for your review!

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2 years ago

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Cesar G.

Thank you Diana! We appreciate your business.

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2 years ago

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Cesar G.

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2 years ago

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Cesar G.

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2 years ago

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Cesar G.

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2 years ago

I used RAS twice and received excellent service both times. I highly recommend them.

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Cesar G.

Thank you for your review Edward!

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3 years ago

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Cesar G.

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2 years ago

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Cesar G.

Thank you Emee for your review!

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3 years ago

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Cesar G.

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3 years ago

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Cesar G.

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5 years ago

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Cesar G.

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2 years ago

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Cesar G.

Thank you for the review!

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3 years ago

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Cesar G.

Darleen, thank you for your 5 star review!

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2 years ago

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Cesar G.

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3 years ago

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Cesar G.

Thank you Dean for your review! Have a happy holidays!

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3 years ago

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Cesar G.

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3 years ago

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Cesar G.

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2 years ago

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3 years ago

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Cesar G.

Thank you Michelle for taking the time to write us a review!

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2 years ago

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Cesar G.

Tegan, thank you for your review!

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3 years ago

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Cesar G.

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2 years ago

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Cesar G.

Thank you Mike! We strive to be efficient and affordable :)

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4 years ago

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Cesar G.

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2 years ago

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Cesar G.

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3 years ago

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5 years ago

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Cesar G.

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2 years ago

Staff were very friendly, My phone screen was fixed in 15 minutes and great prices, thank you!

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Cesar G.

Thank you Zeanna for the review!

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3 years ago

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Cesar G.

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5 years ago

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Cesar G.

Thank you Louis for your review!

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2 years ago

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Cesar G.

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3 years ago

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Cesar G.

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5 years ago

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Cesar G.

Thank you Loleeta for your review!

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3 years ago

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2 years ago

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Cesar G.

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2 years ago

Good honest service. I feel confident in what's being repaired. Prices are fair. Service was good and didn't Take forever.

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4 years ago

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3 years ago

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Cesar G.

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2 years ago

Honest ! Great prices and quick turnaround on repairs! Have purchased an IPhone 14 that works excellent! Highly recommend !

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Cesar G.

Ann, thank you for the review!

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Page 2 of 8

Ask the Community - RASelectronics

Review Highlights - RASelectronics

“Cesar hooked me up with a top tier iPhone and when I had a bug he personally took care of me and my brother.”

Mentioned in 76 reviews

Read more highlights

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Victor was very helpful and provides great customer service…read more He even showed me photos of the work that he did to fix my PS5 with a broken HDMI port. I can't comment on value, I knew that the bill was going to set me back a bit, but it beats buying a brand new PS5. Thank You Victor!

I originally took my phone to the uBreakiFix store in Redlands in May 2026 to have the glass/screen…read morereplaced. At that time, I also informed the staff that the battery needed to be replaced, and the battery was subsequently serviced. In early August 2026, I unfortunately broke the screen again. Because I had a doctor's appointment nearby, I took the phone to the uBreakiFix location in Rialto. After inspecting the phone, the staff there informed me that the phone was not repairable because there was old corrosion inside the device. I was specifically told that, when the battery was previously replaced, the phone had not been properly sealed afterward, which allowed moisture to enter the device and resulted in the corrosion. I explained to the Rialto employee that the previous battery repair had been performed at the Redlands location. The employee recommended that I return to the Redlands store and explain the situation to them. When I went back to the Redlands location, I was initially greeted politely. However, as soon as I explained what had happened and what the Rialto location had told me, the interaction changed completely. In front of another customer, a shorter male employee began yelling at me and immediately insisted that the problem was not their fault. He accused me of having dropped the phone in water. I explained that I do not carry or use my phone around water and that I had no reason to believe the phone had been exposed to water. He then stated that someone must have spilled something on it without my knowledge. Rather than attempting to investigate the issue, he continued to dismiss responsibility. I was then told that I could speak with the manager, who would supposedly be back in approximately ten minutes. I agreed to wait. After waiting the ten minutes, the same employee came back out from behind the glass wall and informed me that the manager would actually not be back for another 45 minutes. Throughout this interaction, I specifically and repeatedly asked the employee to contact the Rialto location to verify what their technicians had told me regarding the corrosion and improper sealing of the phone. On numerous occasions, he refused to call the Rialto store. I find this particularly concerning. If the Redlands location believed that the Rialto technician's assessment was incorrect, there should have been no reason to refuse to contact the Rialto store and verify the information. Instead, I was met with accusations and an unwillingness to investigate the situation. My concern is that the phone was not properly sealed when the battery was replaced at the Redlands location in May 2026. The subsequent corrosion identified by the Rialto location may have resulted from that improper sealing. I am not making this allegation without basis; it is based on the information provided to me by the Rialto technician after examining the device. I am extremely disappointed with both the quality of the original repair and the way my concerns were handled when I returned to the Redlands location. I believe the matter should be properly investigated, including communication between the Redlands and Rialto locations, rather than simply being dismissed by an employee who refused to verify the information. I am requesting that management review the repair performed in May 2026, determine whether the phone was properly sealed following the battery replacement, and address the manner in which my complaint was handled at the Redlands location.

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So I went in for a screen repair and they fixed it no problem but when I went to take a photo my…read morecamera failed. So I immediately went back they "fixed" it. 2 weeks later my camera failed again. So I went back and when they tried to fix it, they couldn't. I was told they'll order a replacement to fix it. I had to wait an entire month for it to come in. I took it back to get repaired again. Walked out happy thinking it was fixed. But guess what, 2 weeks later my camera failed again. So I went for a screen repair and left with a broken camera that they couldn't fix. Wish I could get my 250$ back because they broke my phone so now I have to save up to afford a new phone.

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Went here after my wife spilled coffee on her keyboard. When turned on, the speaker was constant…read moreloud static, so we knew something was wrong. Cracked her laptop open ourselves and removed most of the screws from the battery to try and take it out, but there were two that we could not get out so we caved and took it in to the shop. The person at the front was able to remove them immediately and very easily, and walked us through all of the possible outcomes for the laptop. The laptop was fine when dried in-store for a few days, though the price for it to just sit there by a fan was higher than I would have liked. I also wish they had been a little more communicative, we had to call more than once just to get updates. Overall, they were knowledgeable and it got fixed, so I would return in the event of another mishap.

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