Very aggressive sales people. The salesperson lied about our neighbors signing up with him (I confirmed they did not) and then repeatedly came back to our property after I asked him not to. He completely disregarded the no soliciting sign on my door and my neighbors. Completely unprofessional and rude. They also talk very badly about their competition and try to sell you expensive annual contracts even if you do not need it. read more

One of the sales rep pitched the service as an ANNUAL subscription service not a quarterly one, however once the second service was done I noticed they charged my account once again at a higher price. It's as if they aren't transparent with their payment details. When I called to ask about it the person on the other line pretended that he couldn't hear me despite having a whole conversation prior. It also costs money to cancel so overall this business seems more like entrapment. read more

We have a "No Soliciting" sign posted at our door. Not only are we not interested in being sold face-to-face, but we work from home, where our three dogs and our infant are. When someone rings our bell, especially during our workday, it's incredibly disruptive. Today, we had a sales rep from EcoShield stop by to sell us. He rang the bell, despite the sign, and woke our sleeping baby. Now, we get to spend the rest of the day with a crab who won't go back to sleep, while trying to juggle our own work. I get that everyone has a job to do, but "No Soliciting" signs are there so neither you, nor I, have our time wasted. In ignoring one, it's considered trespassing. My husband spoke to our village, and it appears that EcoShield did not properly register with the village for a permit for door-to-door sales, which is required in our community. Please, be respectful of people's homes and private property! I've worked in sales myself, and it's difficult, but don't waste your own time AND disrupt someone's privacy in their home when they've explicitly asked you not to be there. read more

BEWARE!! DO NOT GET INTO BUSINESS WITH ECOSHIELD!!! TERRIBLE JOB and CUSTOMER SERVICE. We were out of town when ECOSHIELD did their very first service on our home. There was a card left on our door saying the Service was completed. However upon inspection the WASP nest that is in our corner roof is still there. It was a pretty obvious WASP Nest as it was even pointed out by the ECOSHEILD Route Manager (Connor) when they were selling their service to me (Saying that they will take care of that). However, since the person who came and did the service did not remove it, I assumed that NO-SERVICE was done. I got in touch with the Route Manager to complain and he said that they will send someone out to address the current week. However after a week, nobody came and no one even reached out to us to re-schedule the service. I WAS SO DISSAPOINTED AND ANGRY with the Service (or lack of) that as done, so I decided to terminate the service. However with the 1 year contract that was signed, and even after already paying the initial $200 for the "Non-Service", I got a NEW bill for additional $300 with is the discount that was subtracted for the "Service". BUYER beware and it is not WORTH the paying $200+ per quarter with a VERY VERY POOR SERVICE (OR NON-SERVICE). Bottom line is, I am now out $500+ and I still have a WASP PROBLEM!!! read more

First service was fine. Second service the tech did not knock on the door so they could not come inside to do the windows, which was the only reason I hired them. They would not refund the visit. When I tried to cancel future visits, they wanted to charge another $150 on top of the $150 I paid for the visit where they didn't come inside. It is impossible to get on the phone with them. I have reported them to BBB, but I really just want to let them keep the $150 i paid for the service they didn't complete and not pay another $150 to part ways. I would consider staying with them but it's been so hard to work this out that I just can't imagine doing it again with any other issue. Edit to respond to business response: This response is not consistent with what the salesperson told me. I told him that my concern was spiders inside our window wells and that we really had no other problems. He never said that the inside service was a complimentary add on and was not actually the service I was buying. I would not have bought it if the sales guy explained it the way the company is now. I also don't know what else I could have done to tell them prior to scheduling. I mentioned it to the sales guy when he was there and the tech on the first visit. They scheduled the second visit automatically and texted me that they were coming. So no real other opportunity to talk in advance of that. Like I said in my initial review - just a very difficult company to deal with that I wish I had avoided from the start. Don't make the same mistake I did. read more

Don't waste your money they knock on your door saying that your neighbors pest control company and they wanted to give you a discount because they're already in the neighborhood 170 bucks and if you don't like the work you can cancel anytime no charge they tell you to sign on the iPad for them to be able to work on the property but don't tell you a contract for two years and to cancel the contract. It's 231 bucks. I spent 610 bucks for work. I could've done myself. And probably done a better job. read more

Axel, I called your office every week asking to talk to a manager about your very poor service and of course no one available to speak to. Now your trying to back pedal you had many opportunities to do this right and you decided not to! The consumers doesn't need a shade company to choose from. Trust me stay away from Eco shield nothing good about them. It just a matter of time till there out of business. read more

Jovanni did a great job. He even pointed out some areas that I had missed and he delt with my problem with a nest of very angry ground bees. Thank you EcoShield. read more

Total scam. My salesperson, Samer, did not allow me to read through the contract I signed even though I said I needed to think about it and talk to my husband. He said there was no penalty to breaching said contract or changing my mind. Now I owe over $200 for a service I didn't receive. I will, in fact, be getting pest control services but will go absolutely anywhere but EcoShield. read more

professional service right on time by your door. customer service was very friendly as well. read more

DO NOT use Echo Shield! We entered a contract with them for general maintenance around our home to keep it pest free. Eco Shield recommended that we remove all of our old insulation in the basement and replace it with new insulation as it appeared to have signs of pests (mice) from the previous owners that had occupied the home. We agreed and spent over $1,800 on the service. The technician that came out was by himself. He came in with all his supplies and left with all of his supplies including any garbage that needed to be removed that of which included the old insulation. My father in law was onsite to monitor and update my wife and I as to the progress. My father in law also offered to lend a hand and help with taking out the garbage after he had completed the job. The technician was adamant that he and only he handle the garbage. My father in law thought it was strange that he did not want any help but never the less did not argue and or insist on helping further. A few days later I noticed a pair of shoes missing from my storage space where I keep them. I do LOVE shoes and have some VERY nice pairs! When I could not find the specific pair I was looking for I just thought maybe they were somewhere else in the house. I decided to wear another pair, but couldn't find that pair either, weird. I continued to inspect my shoe collection in the storage portion of our basement where the technician spent the majority of his time only to find out I was MISSING 4 pairs of shoes totally over $700 in retail...that does not account for buying them from a third party retailer! Nobody outside of my immediate family had been in our basement. Eco Shield refused to pay for the stolen shoes. They refused to refund us any money from the services they performed. We have since ceased working with them and terminated our contract. BOTTOM LINE IS...THEY ARE NOT TO BE TRUSTED. DO NOT WORK WITH THEM! I should note, this matter is STILL under police investigation as I did file a police report against Eco Shield! read more

Person who signed us up was not clear enough just look like he wanted to sell instead of informing us how much we're going to have to pay in the long run got the contract and assumed that when it says full initial services meant that was all we were going to pay turns out we were going to have to pay more for 2 years rather cancel it for $150 then pay $179 every 3 months and my problem is never resolved. read more

Don't waist your money on them. I still see bugs everywhere, get an all natural products to take care of the bugs and a hose. They didn't tell us we signed a contract for 2 years when we signed up. Funny how they don't tell you that. Now we are stuck waisting our money for something that doesn't work right. read more

Zach is always thorough and takes his time answering my many questions for pest control.

John did an amazing job. Seemed very hard working. Actively sprayed multiple areas in the house that were problem spots and did not try to get out of work. Some of the technicians display a lack of interest in the job and barely spray much. John was very engaging and actively made an effort to ensure he addressed not only problem locations but even spots that have not been as bothersome in the house. My wife and I were very happy with John and hope he continues to service our house as he did a tremendous job. Overall we have been happy with ecoshield. The good thing about them is they have their guarantee so even if we see bugs they always come out free of charge subsequently. Have not had that many pests overall though. Happy with them. read more

Over priced. I was told I could cancel anytime. When I tried to cancel they told me there is a fee to cancel. It's the sames as the next two services. $400.0] to cancel. What a scam. Don't use these guys.​ read more

Eco Shield is the best!! I called Eco Shield after finding evidence of mice in my basement. Chris from Eco Shield was so thorough, sealed 16 openings, applied sanitizer, explained what he was doing and what to expect. I felt so assured that Eco Shield was the way to go after meeting Chris. Thanks Eco Shield and Chris! read more

My technician explained everything he was going to do first asked if we had any questions also advised that we had a free yearly check to double check on any mice issues. read more

This company charges less for their every other month fees but it includes nothing. They do an inspection for anything you find inside or outside your house and then want to charge you an additional $500 to treat it. They have poor customer service and once you start you have a long contract time. Stay away from them. read more

Service is spotty and inconsistent over the past 18 months. Employees on site have ranged from pleasant and professional to argumentative and dismissive. Why do I need to push to get service to the extend that I paid for and was told we would get? Unfortunately, with multiple bad experiences there is no reason to keep our business with this company. Based on other reviews, this is a status quo and not a one-off experience. read more

Over priced. Bad service. Our pest problem is worse now than it was before I signed up. I've killed more bugs on my own than they have

The door to door sales person lied to me and did not tell me the entirety of what the service was. They withhold information from you on purpose to get you stuck in a contract and steal your money. I called to cancel and asked 5 times to cancel and even gave a counter offer of what I would be willing to pay to keep the service going they said no. So I asked a 6th time to cancel and they finally did for a $201 cancel fee. They have horrible customer service and scummy sales folks selling their service. No one should support companies like this. read more

Very frustrating to deal with!!! Contract was not explained clearly. So be careful! Then to cancel took 2 frustrating calls, another hour of time. read more

Worst company ever! They promise a lot and charge a lot but deliver nothing. I have paid thousands over the last year and the spider and mouse situation is no better. I've just thrown away a lot of money to start over again. This company should be shut down because it's a total scam! read more

My husband didn't realized we'd used them before and had cancelled our service because of lack of availability to retreat when ants would be in our house between quarterly appts. A sales guy came by while I was gone this week and told him they'd never serviced our property when they had as recently as April 2023. Dishonest or disorganized of them? They won't let me cancel on the phone or my husband cancel via email (he's tied up at a work event all day). They told him they'd cancel our other pest control for us and I got a recording of that cancellation where the man pretended to be me (a woman), using my name, and lied about "us doing the pest control ourselves." They want to charge us to cancel our contract early. I believe impersonating me and to cancel another company and then not letting me cancel with them has to be highly illegal and certainly unethical. read more

Always there when we need them and gives all the information about what was used in the spray and we have seen a great improvement with our pests both inside and outside read more

Homeowners beware this company is a complete scam!!! I'm in the Beecher, IL area and EcoShield really know how to mess with people's good nature, I will be filling a BBB complaint as they are a dishonorable no good company, as they lock you into a contract for 2 years without your knowledge and then have to pay $300 to cancel!!! I never want to see them in my neighborhood ever again!!!!! Plus in all honesty their service sucks!!! I'd rather just do the work myself. read more

Highly recommend Ecoshield for your needs, they came to my door saying they had a good deal going on and I originally didn't care. The gentleman said he could at least do an inspection to check out my yard, so I let him. BOY OH BOY, after 5 minutes of searching he came back with ant hills I didn't know I had, and a small wasp nest above my garage. Ecoshield took care of all my needs and recommend anyone to use them as well. read more

Total scam. DO NOT SIGN ANYTHING FROM THEM. They will lock you into contracts and make you pay through the nose. I wish Better Business Bureau would come after these rats. DO NOT give them your business. read more

EDIT UPDATE*** I wrote the review below and eco shield tells me to email them in response to my review. After I send them an email regarding the horrible services provided they just basically stopped answering. Stay away from this company, they are straight up crooks. *** This company is a scam. Their services where completely ineffective. Always sending little kids that don't know how to even spray the "product". I'm going to put together a petition and get people to sign. This scam of a company needs to be stopped and their products audited. I think the FTC will love to look into this fraud. read more

I wish I had the money or Home Owners Insurance covered it b/c I would use them regardless of what everyone is saying and here is why: 1.) Very affordable the whole house inside and out $179. the great price they would even do the shed for free getting rid of all spiders, ants, bees, wasps, and bugs. 2.) Very knowledgeable and friendly Sam took the time to explain everything. He said what they use is eco-safe and safe for pets and kids. 3.) Not pushy at all I told him I'd have to let my dad know he asked if we could get in touch right now and I told him he was working. So he gave me his business card. 4.) Yes he said he was out of Columbus Ohio and doing the whole neighborhood well that makes sense to me. He said after the 1st treatment they would keep up with coming back in 90 days. He said they have to get rid of the parents and then the offspring from them which again makes perfect sense. I had huge big black ants in my cupboard where the sugar and baking supplies are. My mom told me to put a dryer sheet in there and that did the trick gone. I know you can use Citrus and Eucalyptus and other safe home methods to get rid of bugs. Since I don't have the extra money that is what I am doing presently. I wish I could afford to have an exterminating company come out. Like I said I really like what Sam was saying and I would highly recommend these guys just from his initial visit. I'm located in Cincinnati Ohio not in Illinois. read more

Jason did and excellent job with his service. He knocked down the mud dobber nest , took care of the wasps and was very knowledgeable with the information he gave. Thank you sir read more

Dave's service and professionalism were outstanding! He loves what he does and is great at it. My wife and I wanted the interior treated, but were not home at the time. Dave waited about 10 minutes until we got home and treated the inside of our house. We are grateful to Dave and hope to see him for our next quarterly inspection. read more

ZERO STARS. I had just moved to the neighborhood and they gave me the spiel of "a neighborly discount in the area" and I fell for it. This was back in 2022. I signed my life over to a contract I had no idea what I was getting into. "Just sign here on this tablet" I thought cool, no more bugs everywhere. I was wrong. Very wrong. Very very very wrong. I still had bugs. Do not fall for this. Go to Ace and get yourself some killer and do it yourself. Please. It will save you thousands. I had asked to cancel my membership back in October but my contract wasn't "met" so I paid ahead so I did not have to have them come to my property anymore. Turns out. They didn't cancel back in December. They came again a few months later and entered my yard. I had called and saying they are trespassing and harassing me and my family. I am so F******** SICK of this. I have said SIX MONTHS PRIOR TO LEAVE ME ALONE AND STOP HARRASSMENT. IT IS NOT CLEAR THAT I DO NOT WANT THEIR SERVICES. They call every other day and they come to my property multiples times a month. I now owed 500 dollars? For what. services I did not want? "We will get your situations resolved" "I'm sorry, I can't get ahold of the department" OF COURSE YOU CANT. THIS COMPANY IS A SCAM. RUN. NOW. I PAID FOR IT ANYWAY. I PAID FOR YOU TO LEAVE ME ALONE. LEAVE ME ALONE. F***. read more

The tech (Eddie) that came was very knowledgeable and answered all my questions. He was quick and efficient.

I had an inspection appt made for a Saturday, they called me and let me know they no longer were coming, could they come on Monday, I said no, I want my husband home. So they made a new appt for the following Saturday. He never showed up and you can't get through to them on the weekend apparently. We changed our schedules to accommodate this and will now be cancelling our service. read more

On my quarterly review there were bugs coming into the house. The pest control person came in and only sprayed the inside where they knew I was at. After that, they left never doing the outside of the house, this had no effect on the bugs. I called asking for a credit or redo, EcoShield was very unresponsive and I asked for a credit for the last quarterly payment. They were again unresponsive and I canceled my account. They charged me $260 cancellation fee and still haven't applied a credit. Now they are threatening collections against me. read more

This company is a scam. Do not sign up for their service. So much misleading communication. Save your money and look elsewhere.

Echopest always a does a fantastic job every time they come out to our home . love them

DOOR TO DOOR NEIGHBORHOOD SCAM... STAY AWAY!!!!! The customer service is awful. I was studpid and sign contract. Never again!!! I had to pay 150.00 to get out of contract and they never completed the work that I had previously paid for. read more