Excellent personnel who really care. I recommend them wholeheartedly. Michael came out quickly and solved my problem.

They charged us close to $1000 for just putting out the mouse traps which only solves the problem temporarily. Other companies charge just a little more but they'll put steelwool or galvanized materials to seal the gaps where the mice might come through the house. Avoid this company read more

I contacted Pest Arrest because I found a mouse in my house. They were prompt in scheduling an appointment. Hank came out and he was great to work with. I would definitey recommend Pest Arrest to anyone who has a mice problem. read more

I was looking for a great exterminator for the wasps and box elder bugs around the house. Brian came out the next day and explained about the bugs and treatment. Covered the exterior of the house and saw bugs dropping dead. Happy with the service and a fair price. Will use again for seasonal applications. read more

Mike, a service manager for Pest Arrest, went above and beyond for us and our new home. During the home inspection the inspector noted a large hornet's nest in the attic -- as in about 12" - 18" across! We wanted that GONE, and even though Mike emphasized that hornets do not return to the same nest, they often return to the same general location and build a new nest right next to the old one. He crawled through the attic, removed the nest, sprayed the wall with a deterrent to prevent hornets from wanting to return. He also, once he had removed the nest, told us it wasn't actually hornets, but yellow jackets. Mike then sprayed the rest of the house to prevent any other sort of insects, and set us up with regular service to avoid any issues in the future. He was thorough, explained everything to us, made sure to address any of our concerns or questions, and then...visited with us throughout the process. Very friendly!!! Cost: While it was a bit more than regular service, that isn't a surprise given that we were quote as much as $275 ADDITIONAL CHARGES to remove the wasp nest. Instead, the entire bill came in under that price, and Mike made sure to include any discounts to which we were entitled. We felt that the price/value was excellent given all that was done, the special circumstances of the wasp nest location, and the quality and friendliness of the service. read more

Amazing service and customer care! Nick was so kind, friendly and helpful! I'm so relieved that I found this company and my pests have been arrested with NO PAROLE! read more

I will start by saying I'm not sure what Pest Arrest location our technician came out of but his name was Hank and he was knowledgeable, courteous, and handled our problem swiftly and accurately. (Our home is in Palatine). Mice had come into our basement and Hank inspected our entire house, including attic and garage. There was no up-selling here, no "the house is infested" bullcrap. He showed me how mice were getting in and he set up our house to rid the mice inside and keep the others out. Once work started Hank had everything under control within an hour. Then gave us the exact date and time when he'd be back to check on progress. About year and a half ago, mice were again in basement and I had the misfortune of calling Terminx. They were a disaster, did little, were due to return in two weeks and three months later, after dozens of phone calls, two men came, spent ten minutes in our house and left. I eventually did the work myself while being billed three times more than Pest Arrest billed. If you are having any kind of pest problems you must call Pest Arrest. It is hard today to find an honesty company that is competent and take pride in their work. I recommend Pest Arrest 100%. read more

Brian from Pest Arrest that services Lombard IL is the best! Friendly, knowledgeable and professional My experience with Pest Arrest Is positive Would highly recommend read more

I used Pest Arrest begging Jun 1, 2023. I'm totally stratified with their services; my ant problems are almost completely gone inside & outside my home. Thanks to Pest Arrest for saving my summer! read more

Jason showed up on the same day! Me being a SAHM bugging her husband to get someone out because of holes in our yard and spiders (big gross creepy crawly things!!!) Jason was SUPER knowledgeable on the critters that are destroying our yard. He also peaked in our attic to see if we had any extra house guests. Which we did and he treated for. Definitely recommend this company! read more

I highly recommend this company. I'm on their maintenance plan for the past year or so, and it is the best investment I've made. Jason and his team are friendly, knowledgeable, and reassuring. I hate bugs and with their services, I don't have to worry about those little creatures. Great company! read more

thank you Jason and team! prompt customer service and knowledgeable. After service is excellent. read more

So far very pleased with Pest Arrest. The two guys that have came out have both been very polite, professional, thorough, and do a great job. They always come out every 3 months and since we hired them we have NEVER had a single pest issue. They have incredible customer service, which makes Pest Arrest stand out. Five star for sure. Thank you read more

I am the property manager for a 3-flat building in Chicago and was experiencing an excess of rodents on the outside of the property. I called several other companies and had inspections done where the inspectors promised various services but when the contract or proposal of service was presented it was completely different than what was discussed. Not to mention the prices were insane. I then called Pest Arrest. These guys are no nonsense and tell you exactly what the issue is and what might be causing it. Their knowledge and customer service is top notch! I had the pleasure of having Mike Z. assist me. Mike communicated with me throughout the process, even shooting me a text to notify me when he would arrive as opposed to having me waiting for whole hour windows. He was straight forward about what could be done, the causes of a higher population of rodents, and what their services included. Mike even went as far as to answer all our questions regarding what kind of bait/poison was used and how it worked. Mike Z. pointed out a few problem areas at neighboring properties causing the issue to trickle over to ours. Pest Arrest is also very affordable compared to many of the so-called leaders in pest control/extermination. They are one of the few pest control companies that offer a 30-Day Guarantee which is rare. No questions asked, I would recommend Pest Arrest to anyone facing pest issues at their property. read more

They were very responsive & sent someone out the next day to help us with our wasp/hornet issue. Jason was informative & provided us with multiple options. He was helpful & honest and was able to take care of us right away. We'd definitely recommend them. read more

Mike from pest arrest was knowledgeable, prompt, and thorough in his investigation and treatment of pests. Very conscientious and would use again-hands down! read more

Great customer service. Explained process and warranty very thoroughly and did same day applicaction.

I want to thank Jason the owner for coming out for the inspection. Very friendly cordial honest. Good communication too.

We had a huge hornet's nest in our backyard that was becoming a problem. I called and within 2 hours, they were here and had it removed! Amazing customer service and Mike was a delight to work with. He even posed for a picture with my children is his bee suit! Thanks, Mike! We appreciate it! read more

Jason came over assessed the situation and walked us though options in a very professional way. Would highly recommend!

Really nice group of people. Responded really quickly, when I still saw wasps a few days later they were quick to remedy. Will continue using annually for sure. read more

We had Jason come out a few weeks ago to help with our fly, carpenter ants and wasp issues. He was very informative and honest in what he thought were our best options in helping eliminate the pests inside and outside of our house. Glad to say we have seen a tremendous improvement and we will be working with pest arrest every summer moving forward. Definitely recommend them! read more

Excellent company. We have a house fly issue that pops up every summer and for whatever reason a lot of companies don't really have anything for flies. Jason came and explained the process really went, also took care of our ant and wasp problem for a great deal. Been about 10 days now and we haven't seen any pests (except dead ones!) I strongly recommend Pest Arrest for your needs! read more