Horrible and a straight scam! I had a man come to my house and give me the great intro in how they work and all I have to do is pay a fee of $189 and it would cover me for over a few months and I could cancel anytime. That was a lie. As soon as I signed the man stated I would have to pay again to have them come out after I just paid $189! He was like oh, I'm sorry I didn't mention that, I'm like wth! Right away I should have known. Still have a insect problem, then when I stated that I want to cancel, now I being charged $200!? Are you serious?! That was never told to me. Yes, its partly my fault for not reading the whole contract and actually trusting a company to do what they say with no scams. Horrible. Now I have a balance over $300!!! Seriously a joke. So disappointed! I will also leave reviews on every platform I can! Even reading the other complaints on the BBB or yelp, almost everyone is mentionong the sme thing, scamming on what's promised, the over charges, still insect issues not taken care of. read more

The worst, The treatments seemed to be effective, but that's not my issue with them. EcoShield is the worst because they engage in deceptive business practices. How? Well, see when they sign you up, and you ask "what if I cancel?", the salesman (whom I don't think l was responsible for this, TBH) will tell you that your first service discount will be your cancellation fee. Quarterly service is $179, first service was discounted to $129. $50 fee to cancel, fine. However, when I decided to cancel because we're planning some yard work and it didn't make sense to keep the service. Called to cancel....VERY DIFFICULT and an offshore call center (read: language barrier) so that was not awesome. I then find out that my cancellation fee is actually **$200**. Yeah, no. It seems that the tablet "contract" you sign can be altered, because I read it carefully before signing. Turns out the first service was changed to $329, this raising the fee from $50 to $200. I bear some of the blame for not thoroughly reading the invoices, but the recurring charges lined up with what I had been promised, so I didn't worry too much about it. Shame on me, but you can learn from my mistake. Choose a local vendor, not a franchise of a national company that engages in these types of practices. read more

FRAUD... DO NOT GIVE THESE PEOPLE A DEBIT OR CREDIT CARD!! I did give them my credit card and then immediately had massive fraud on my account. They claimed they came to my house to treat it and I saw zero evidence that they did and saw no change to the pests ... lots of spiders. I think this is a fraudulent service that just wants to get debit/credit cards commit some fraud and then try to extort money out of you when you cancel their service. AVOID AT ALL COSTS. read more

This is the worst company I have ever dealt with. It's completely a scam. Don't use them, otherwise, you will be trapped. When try to cancel multiple times no confirmation was sent. I had to go through several rounds to get cancellation done, they even told me that the representative I spoke with before was no longer working with the company, therefore, there's no records showing what we had agreed upon. I finally got out after making an extra payment. They only concern about how to squeeze money from your pocket. I never wrote a bad review on any one before, but this is an exception. Don't do business with them. otherwise you will go through what I have went through - a horrible experience. read more

These guys came by our house three times this summer, telling us that our neighbors have hired them to take care of their ant problems. They are super aggressive. We said no each time and guess what I found outside our garage, on the alley side? You guessed it...a HUGE ant hill/dirt mound. When I blew it away, the ants started biting my ankles. Never in Illinois have I been bitten by an ant! And, we have never had an ant problem in the garage. I know ants are everywhere, but I find it odd that now we have an ant problem. I have read that these guys plant ant eggs around the homes that don't hire them. Is our new ant issue a coincidence? Maybe, or maybe not. read more

As always, Josh did a thorough job with my exclusion contract. My unit is totally sealed. He also talked with my neighbor, with whom I share a wall, about the mouse egresses into her unit which may be affecting me. read more

Anthony performed the quarterly treatment at the promised timeframe and gave a thorough description and reasoning for the treatment. He also identified the type of pests that would be active during this timeframe of treatment read more

I would give the con artist's 0 stars if I could. This fast talking kid came to the house and go my husband to agree to let them do the house. He said that after the first 2 services we could cancel at any time. Putting powder on the outside of the house in the winter is one of the dumbest things I have ever heard of. Now they can we have to do this 3 more times before we can cancel the service. What a bunch of crooks. Throw a little powder down next to the house and say you will have no more bugs. What liars. I'm at a point that I would prefer to let them sue me cause they are rock solid crooks. This if for the Chicagoland area. read more

Austin provided an excellent service and did a great job! He was in time and check my basement and attic thoroughly and gave recommendations. read more

0 star company with horrible customer Service. I paid this company to clean out our sub pump closet after we discovered, some mice were in there. I was told that they would remove the old insulation, vacuum up any mouse, poop, clean the closet, and have it wiped down, and then reinstall new insulation. First of all, the guy shows up an hour and a half late and doesn't even bring a vacuum. He then has to drive back to the office to get another vacuum, proceeds to do the job... But then, when I inspected it, after he left, I still find mouse poop all over the sub pump room! When I called customer service to ask how this could happen, they had the nerve to tell me that mouse poop cleanup was not included in my service. I regret ever calling this company and would never recommend them. read more

A salesperson came to my door shortly after I moved in. Since I hadn't found a pest control company yet I decided to go with them because of their 100% satisfaction guarantee. Well after a few months and a couple of treatments pests such as ants and spiders were present. When I called they said they would send someone out for additional treatments. Still the problem continued. After several calls and promises to fix the problem they told me that it takes awhile for the treatments to take effect. I then explained that this was unacceptable after 9 months and hired someone else. Problem solved Now they want $250 cancellation fee and started harassing phone calls. STAY. AWAY! There are plenty of respectable services out there. read more

Unfortunately extremely unethical in our case. A nice, but unregistered with the county sales rep came by our "Do Not Solicit" posted home and setup. read more

Too expensive and the sales person promises you one thing and the company does not honor it!

The service was mediocre at best. They barely came and service when they agreed to. Everything is an extra charge and they continue to raise their prices. On top of everything, they will also charge you a termination fee if you want to cancel at any time prior to a 2 year commitment. TERRIBLE! WOULD NEVER RECOMMEND TO ANYONE! read more

Absolute GARBAGE company.. made the mistake of signing up for a contract with a door to door sales guy. NEVER AGAIN. Would give 0 stars if I could. DO. NOT. WASTE. YOUR. MONEY. If you have bugs go to Home Depot/Menards and get over the counter solutions. Technicians are either weirdos/not professional, customer service is India based, and you spend $100-150 EVERY TIME some random guy comes and sprays your house and shakes random crap on the ground that takes him 10 minutes MAX. These people should be ashamed of themselves, if they come to your door SEND THE GUY AWAY. TRUST ME! Your wallet will thank you! read more

It's just a rip. The reoccurring treatments are fine, but when you run into an issue where you really need their help (ie mice in the crawl space) they're literally good for nothing but a bill ($500+). Shame on us for not looking at their hideous reviews prior to signing a contract. If they come to your door, tell them to get lost. Do not sign a contract. Do not hire these people. read more

scam of a company, I was told when signing up there was no contract and could cancel at any time. when I went to cancel they charged me a $250 cancellation fee. read more

Unethical contracts. Huge cancelation fees. They will send to collections. Collections will buy that debt owed. They sell you on issues that are not even there. Preventative maintenance for an issue you have never had. I would not hire this company. read more

Response from Axel- Business Manager to contact directly was a "Fake" attempt to show compassion, eventually the customer feedback team did a "Fake" biased review of the account with selective notes in their system and still no call back I was promised within 24 hrs back in Feb 2024 stating that I haven't provided any eligible reason, I guess been unemployed for 6 Mos is not a good enough reason for this company. At the end I am been held responsible to pay them discount on the business they wanted to earn coming to my doorstep. read more

Ecoshield is AWFUL!!! Their contract is a trap and their services do NOTHING. They schedule their own appointments and it's impossible to cancel. They make you pay $300 just to stop working with them and you have to sit on the phone for 2 hours to explain that you just want to cancel because they start talking in circles to try and get you to stay. I'll never use this company again. One of their sales reps also followed me to my bedroom when I didn't want to talk to him anymore. COMPLETELY INAPPROPRIATE! read more

This company is a scam, the video recordings of the lawn shoe that they didn't do anything they claimed and there simply walked around the house for about 2 min and left. Do not fall for this read more

Do not believe the EcoShield salesmen. They will lie to your face about doing 1 service free to get you to sign up. I was told the egg treatment was free if I sign up for quarterly service. Now my quarterly service somehow has 5 charges per year. They also won't let you cancel. Do not sign up with them unless you plan on paying more than you think and never cancelling. read more

Carlos is my hero. I signed up for the service and then read some bad reviews. I thought i had been foolish. However, the service people that treated my house appeared thorough. Then today, Carlos came for my service and removed and treated a humongous hornet nest on my upper floor window. -I had no idea it was there. I am very allergic and could die if stung. He also treated a small wasp nest. In addition to being a complete professional, Carlos was very calming and friendly. read more

The business model is door to door sales pressure, hound you into trying them with "big" discounts, sign up, ask if you can cancell at anytime and are told "of course, yet not be told there is a fee for canceling. So they came once, they killed over a dozen bees, then they hounded us for cancellation fee of $200. ​The only green they are interested is the cash, nothing "eco" about them. read more

Salesman (Sean Shannon) is a liar and don't ever let him sell you. We hired them for mice abatement for a beautiful large home in Skokie. Had it not been for ethical techniciansof Ecoshield, thousands of dollars of damage would have been done to our house. My strongest recommendation is do not use EcoShield and certainly don't use Sean Shannon who is a walking fraudster. John from Skokie, IL read more

We've had EcoShield for about a year now. Their staff is always very helpful and thorough. We very rarely have any issues with bugs and even though I know we can call it usually ends up being an issue just before our next service appointment so I don't bother to call to have them come out. A special shoutout to Derrick; who was at our home this afternoon, he was very thorough and helpful. Great communication and made sure he addressed all of our concerns. He's the best and hope he can service our home next quarter. read more

I would give 0 stars if I could. Anthony trespassed into my back yard to discuss his services and then had me sign up "to get me in the system" before I discussed with my wife. Hours later, his crew came out unannounced to perform the first job, and unapproved. The next day, bugs and rodents were still there. He kept saying to call the office to get more visits for free, but the office barely speaks English (overseas) and is of no help. It took me hours to cancel as they are very stubborn. Now he is trying to charge me a $189 cancel fee. Very unprofessional owner and call center. Go elsewhere for your needs. read more

Responded to a door to door salesman, signed a contract with a discount fee for initial visit every subsequent visit was 200.00 a bit pricey to have someone spray for spiders around my perimeter and wipe away spider webs by the door. I reconsidered the service and went to cancel further services which were scheduled out to thru December. A wasteful service since we usually have extremely cold temps and insects are non-existent. Eco-Shield charged me an additional 200.00 to cancel my service. Short sighted sales tactic. The service that was being provided was rudementary at best - spraying at opening of garage and around the front and back door. Pricey for 200.00 Something to think about when signing up with this company. Additionally, if you were to have any other pest concerns it's an additional fee. I didn't need to spend $600 for bug protection in October, November or December with temperatures that usually reach 30-40 degrees. Something to think about. read more

Where should I start? , it is more of a scam than a business. They have all the walk-in sales teams with all pushy methods. I agreed to use their service once and if I like to continue, well two guys showed for it and they for sure were not happy about what they do. Just walked around and moved their hand like zombies and left, I called to cancel the service and now I owe them a $150 cancellation fee. I do recommend reading all other comments as well if you think I'm just bashing them. Highly do not recommend them. Save your time and money and your family's health as I'm not sure they are using a good and safe product or not. read more

Every time I deal with them I become more angry. I started out having to haggle a rate because they don't give quotes and try to get max value from each customer. Terrible business model. They ring your doorbell to get you to sign up. Worse business model. So the first visit was fine. They knocked down some cobwebs and sprayed some chemicals. The next time I put in the notes I had a big wasp nest on my shed. They acknowledged the notes but left the wasps nest. They come back for free and ignore the wasp nest again. Third visit the tech specifically writes in the notes that he removed it. Silly me walks into my shed to find 20 living wasps in the shed. At this point they have violated their 3 visit satisfaction guaranteed pest and owe me a free quarter year of service. I am furious at this point. Visit four and they remove the nest. Then I call them and the girl on the phone offers me "half off" a visit. I told her how crazy it was I knew their agreement better than her! And they want to charge me a fee to cancel. Im taking the free visit, then calling to cancel afterwards. You've been warned on them. read more

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COMPLETE SCAM! I really think they spray water down and charge $200. I had more bugs in my house after they showed up for their second treatment than before I had showed up at my door. I asked for them not to come back and to cancel my service. they are going to charge me an additional $200 to cancel my service. DO NOT GO WITH THESE GUYS! read more

This is a scam company. When they failed to provide service, we attempted to cancel our subscription. They openly refused to cancel. Predatory company. read more

I have to say this is the first time I've ever written a review. As others mentioned, do not fall for the door-to-door salesman. The contract is long and they will trap you into a year agreement that is costly. The techs had to cancel on me several times and when I tried canceling my contract since the techs were never on-time, they slapped a heavy cancellation fee on me. Stay away from this service provider - they don't understand customer service at all. read more

I have had major issues with this service since joining them back in May. Having to call multiple times to make sure they are getting both the inside and outside of my house. Recently I paid $1100 to seal up my house from mice getting in and this is what the garage now looks like. It's worse than before! read more

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i should have visited Yelp but sometimes Yelp is bias when it comes to reviews as they have the habit of removing some reviews. Yes, the technicians are ok, they are young and fresh from high school or some still in college but the company itself is a scam. My wife got into talking to them and getting that service assuming just for that one applications but then the contract to your surprise will be for a year and if you cancel you pay $150. I just cancel it instead of spending $150 for another service then cancel and pay another $ 150. I just want them out of my sight plus their products never works...i have more spider webs inside the house than in the past... Please beware of this company and just say no when they try to reach out to you...save your $150 to something else... read more

Terrible customer service! no follow through on service Request. Poor quality of work. Poor quality of product. read more

Poor customer service. We received treatment around our home and tree which had carpenter ants. Following the first treatment, the ants moved inside our home. They came a second time to spray / eliminate outdoor nests and the indoor infestation has worsened. I requested cancellation of contract as we don't want pesticides/further treatments inside our home. The customer care representative argued for 30 minutes that we were under contract and could not cancel without penalty. We are not recommending EcoShield to our friends and neighbors. read more

I have given this company ample time to be effective but alas, I'm still finding gnarly pests in my home. Most of the technicians have been super friendly which is the only reason I feel ok giving them 1 star. read more

This guy - Lucas showed up at our door proposing we could try their service and cancel at any time. When we tried to cancel, they want to charge us $150 - the cost of the "discount" they gave us for the first treatment. This company is a total scam. Save yourself the headache and find someone else. read more

A door-to-door solicitor walked into our driveway and turned around to try to leave. It was really strange. When I hailed him down i asked what he wanted. He tried to pull the typical "I do your neighbor's pest control down the street and it's a lot cheaper if you sign up today while I'm here." When I asked for a business card he basically left without saying much more. Reading the other reviews it all makes sense: it's an MLM scheme and they teach these poor lads some high pressure sales techniques. "Just did your neighbor's" "It's a lot cheaper if you sign right now" "I have my business cards in the car and will be back with one" (never came back) Dumb read more