Our service man was on time, knowledgeable, and professional. Very impressed with EcoShield's service.

Tyler took his time in explaining the treatment. Offered suggestions regarding my bird feeders. Very friendly and professional. read more

If I could give them a one star review, I absolutely would. It has been a terrible experience essentially from the time of signing the contract through the end of the services that were provided. The problems began when we began getting services the actual pest issue on the exterior of our home that we began their services for we were informed during one of the services treatments that they are not actually able to get rid of those insects and there was nothing to be done about that In addition, their treatment of the interior of the home, which was not something that we were actually interested in caused an issue with mice which we had never had previously Had. It's impossible to leave their "contract" early and they continue to find reasons to contact you past the date of final service. Worthless products, dishonest sales reps, zero help from their toll free line read more

Technician was friendly and very knowledgeable. Clean cut young man. Sprayed inside and out.

Beware, high pressure sales guys come to prey on you door to door. My wife was interested in treatment for ticks, and so when they came, they pressured her into a contract. Name dropped our neighbors, which they probably just pulled from county records. When she said she wanted to talk to me first, they dropped the price and gave the classic ploy of artificial urgency - bam, $800 contract. Then the treatment guy shows up and starts cleaning our nonexistent cobwebs (feel bad for the guy). And they don't even treat the lawn because he said we didn't pay for that. $200 to cancel our contract. They may be effective when you actually do have pests, who knows, but they did completely unnecessary work for us and now we're down $339 after canceling. You win, EcoShield! UPDATE They did let us cancel without the cancelation fee since it was within 3 days, so we're only down $139. And also to be fair, the tech "Stephen Curry" (haha really?) was a nice, helpful guy with a nice clean uniform and wore shoe covers in our home. read more

EcoShield has been a quality and reliable service for us. We get quarterly and exclusion services (preventative work inside and outside the house to keep pests from getting into the house). They will come back for free if we see anything between services. One time, it was a wasp's nest that was made after a service, and they came and took care of it. Another time, it was those tiny ants who try to come in early spring. Additionally, Esteban(our technician) is always completely thorough in the service provided. He listens to my concerns and makes good decisions about the work that needs to be done. He does not rush through the process, and we are very happy when we see that Esteban will perform our quarterly and exclusion services. Additionally, I appreciate how polite he has always been. read more

Lavin did a fine job. He handled the exclusion service in a professional, courteous, and friendly manner.

As many others have said, the service hasn't been effective at all and I've had them come out since the fall. My ants have MULTIPLIED now in 2 sections of my home. Yes, techs have come back free of charge 3x now, coming again this week. I should've kept my service with ECOGUARD! read more

Very pleasant and efficient serviceman, Tracy. Looking forward to seeing him again. Would recommend

Al was prompt and thorough and clearly described what he was going to do. He made sure I didn't have any questions or other issues to address. read more

Knowledgeable, courteous and respectful. What a joy to have him as our tech. Thank you

If I could give negative stars, I would. This company is nothing short of a scam. I paid $600 for an ant treatment--ironically, ants I never had until after their first visit. The technician was at my home for less than two minutes, drilled two small holes, sprayed a single can of foam, and then claimed the outdoor treatment "wasn't needed" because it was wet outside. I was still charged the full amount. The so-called treatment didn't even last a day. Customer service has been equally appalling. I was repeatedly deflected, denied access to my salesperson, and given the runaround. The only decent customer service I encountered was from Harvey, who genuinely tried to help me. It's not her fault she works for a company this dishonest. Unfortunately, her effort couldn't undo the scam I was caught in. This company overcharges, underdelivers, and hides behind excuses. Their practices are dishonest, exploitative, and predatory. My advice: avoid them at all costs. When they show up at your door, shut it immediately. This company is a complete scam. read more

Complete scam company! Do not open your door for them or sign any contracts! Just Google the class action lawsuit about their shady business practices. They will have you sign an agreement without seeing it first, and then charge a fee to cancel. And so many have said their "services" make pest issues worse or are totally ineffective. I would give a negative star if I could. read more

Andre rechecked the bait traps and the exterior near where the bait trap had shown activity earlier. He let me know what he found, took care of the problem and s t up a follow-up appointment for 6 weeks later. He was prompt, polite, professional and efficient. He even remembered me and our home as he had installed the exclusion measures last year. read more

WARNING: This company is NOT USA-based. Most of their customer service and management operate overseas in the Philippines and Thailand. This company is an absolute scam -- do not do business with them. I signed a contract for roughly $830, which was presented to me as an exclusion treatment around the perimeter of my property to prevent mice from entering. At no point did my representative mention any quarterly charges. I was shocked to later discover recurring $165 quarterly fees that were never disclosed. After months of back-and-forth communication, I was finally able to cancel the contract -- yet they continue to try billing me $165. It's important to note that their service did not solve the issue I originally hired them for. I ultimately had to handle the problem myself, which completely resolved it. I've always left positive reviews for companies I work with, but this experience was the complete opposite. This company is deceptive, unprofessional, and extremely rude when confronted about their misleading practices. They are not USA-based, they trick you with confusing contracts, and they should be avoided at all costs. read more

Veronica from Eco shield from the Milwaukee area is a joke. I spoke with her and sent Ring videos of the "technician" not applying anything but walking around, the guy admitted he did nothing and they charged my card! Stay away, it's a scam. The great reviews here are bogus. Go see other site reviews to get the real insight read more

I am extremely frustrated with this company. They pressured me to sign up for a $4000 service then could not give me basic updates and share information. Do not do business with this company. read more

Zac arrived for our annual exclusion inspection. He was thorough and fantastic as always. I highly recommend EcoShield for all of your pest needs. read more

Scam. They throw pellets around your yard and run some kind of sponge around your gutters for $169 per visit. Door salesman claimed the tech would remove wasp nests around my home. After treatment, they were all still there. Salesman said the tech would come back. Tech never returns, and for 2 weeks the salesman ghosts me. My wife got fed up and removed the nests herself. I call HQ and they blamed me saying I was supposed to leave the nests alone, they were treated. Would've been nice to know, even the post service write up didn't make mention of that. Next time around, I had a tech come out the day after it snowed 8 inches, effortlessly threw some pellets around my house and dropped his reach pole with sponge and it rolled down my driveway before he picked it up and started using it on my house. About 5-7 mins total of work before driving off. When I complained again, they blamed me for not rescheduling due to weather. When I attempt to cancel all future services, they say my contract was for a year and there will be a $250 early termination fee(salesman did not make mention of this, all was done quickly on an iPad). I just wish they could've worked with me a little more, this could've been avoided quite easily. read more

Very nice detail of your service, Tyler! I was home, just didn't answer the door, so I saw how well you did your servicing. I hope you come back again; in fact I will request you as my tech! read more

Terrible business practices and underdelivering technicians with little knowledge. Sales guy lied about all of his references when he is just doing a summer job. read more

Eco-Shield is a scam!!!! Three months ago, a smooth-talking, overly aggressive salesperson came through our neighborhood pushing Eco-Shield's services. He was relentless, insisting my neighbors were thrilled with the results. As a new homeowner, I wanted to take good care of my lawn and trusted that he was being honest. He wasn't. Not once did he mention that signing up meant being locked into a 24-month contract. When I specifically asked about cancellation, I was told I could cancel "anytime"--but conveniently, no one mentioned the hefty cancellation fee. The problems really began when I tried to reschedule a service. I called customer service and spent 15 frustrating minutes listening to "Jake" try to convince me that the treatment was essential and I shouldn't skip it. When I finally told him I wanted to cancel everything, I was put on hold for another 15 minutes, only to be offered a callback instead. Eventually, I got that call back. Thirty minutes later, after being transferred again, I was finally able to cancel my subscription. But not before enduring a long and pointless conversation with "Heidi," who kept trying to upsell me more services, despite my repeated requests to cancel. I eventually had to interrupt and tell her, as politely as possible, that I'd rather pay the cancellation fee than continue dealing with their customer service. Eco-Shield has no regard for its customers. There's no accountability, no transparency, and no professionalism. I'm an intelligent person, and I still feel foolish for falling for their sales pitch. Please learn from my mistake. Do NOT fall prey to Eco-Shield. If you want to cancel, prepare for a long, frustrating process--you'll likely spend at least an hour on the phone. But don't give up. You can cancel. Just save yourself the stress and go with a local company that actually cares about its customers. Do NOT give Eco-Shield your money. You will absolutely regret it. read more

Great customer service! On time, professional, courteous and thorough. I highly recommend Aaron from EcoSheild.

Alejandro was very polite, I came out of the house rushing to take kids to school and work and he was understanding. He assured to take care of front side of the home and said he would flag me to be scheduled for the backside of home given it was locked and I was already running late. Really appreciate your time, understanding and politeness. I have been with Ecoshield for almost 2 years and I do appreciate not having bugs around my home/pool. read more

Ask questions. Do your research. 2 yr contract with early termination fee. They were going door to door and we just started having issues with bees. The guys who came out and put the poison were great, friendly, knowledgeable. I don't recommend them for bee and nest removal. $179 initial fee and $179 twice a year for upkeep. Unless you to keep the bees as pets. When it comes to bees go another route with a one and done company with a guarantee. read more

This company is a sham! Last summer, we had some sales guy roaming the neighborhood selling the services. Not once did he tell my wife this was a 24 month "contract" nor did we get any paperwork saying as much. I recently lost my job so I wanted to cancel this waste of money. Well, I tried cancelling my account, which you cannot do online (how convenient) by calling them. I spent over 20 minutes on the phone with two separate representatives trying to do this. They repeat every single thing back and try to get you to stay signed on by offering discounts etc. After enough frustration and time wasted, the best I could do was "one more service at a discounted rate and then cancelling it". We'll see about that. I'm not sure anyone is trustworthy at this company. TL/DR: DO NOT WASTE YOUR MONEY HERE! read more

Saw no change in pests around our yard, found tons of spider webs and carpenter ants all around our property even though they assured me they'd get those cleaned up, called to cancel service, was given the run around with customer service, getting looped to call centers and put on hold, left emails and text messages where other correspondence had taken place and was told i had to cancel verbally on the phone, but took about 4 days to finally get through to someone, only to have them try to convince me to continue with the product and let me know that they would be charging me $250 to cancel early service (even though I specifically asked the tech who signed me up if I could cancel later, and he said "of course, anytime!"). Just a scam. read more

Absolutely a scam door solicitor they got me when I was outside the rep said there's no contract well when I realized they were not taking care of pest although charging me 180.00 per month I canceled and it was a 250.00 cancellation fee please be aware very scammy !! read more

Scammers Sales set me up on a yearly plan with quarterly service starting August. Despite that, I was asked to pay again in September. Service was in-and-out (~20 minutes) and the spider/web problem remained. When I tried to leave because of the billing and results, they charged a cancellation fee. I've saved all emails. Not acceptable. read more

Tech was very professional, and pleasant. He arrived on time and explained the work that he was supposed to do.

DO NOT USE THIS SERVICE!!! I paid $400 to have mouse traps put down, and my house sprayed for bugs. well, in two visits by EcoShiled, zero traps were put down but they made up for it by increasing the number of bugs inside my home. Now they want to charge me $250 to terminate the service or they'll come back out again and based on the first two trips, give me even more bugs!!! read more

After locking into a 2 year agreement, I was initially impressed with the professionalism the service men/women had, but after a few services I noticed more activity than before. I was assured that this was natural, that the pests would get "worse" before getting "better", but they never got better. I was also lied to when requesting mice service, saying that they "don't do mice" when it clearly states on the service agreement that mice are included. The cherry on top was that when attempting to cancel my account after the last agreed service, I was told I needed yet another service to complete my agreement. Finally, when I called to cancel the account after one more appt, they said they would send me information to cancel and never did. It's a SCAM. They want big contractual commitments with "heavy discounts". If they had a solid product, they wouldn't require a 2 year commitment... read more

Nick did a very thorough job of identifying where our points of entry are - they are not obvious so his diligence was greatly appreciated. He did an excellent job of explaining our issues and answering our questions. We're very happy with the way the Nick addressed our issues personally. THANK YOU!!! read more

The tech guys that came out were all nice . However try and reschedule or cancell a visit you get over seas people and they will not listen to you they keep rambling on and they lock you into a contract for either 4 or 5 visits at $179 a visit and if you don't do all 4 or5 they bill you $300 in a cancellation fee . And the price can go all the way down to $100 per visit after I told them I was done and my contract was up ,and they were automatically trying to send a guy to my house and I went thru hell talking to them to tell them I'm done and do not send another guy out here. would definitely not recommend them to pricey and the contract and trying to deal with their inside sales reps ridiculous!!!!!!!!!!! read more

Alejandro did a great job with our service on 1/20/26. He was very polite and professional. Despite the frigid temperatures, he wanted to make sure everything was completed to our satisfaction! Great work! Thank you! read more

Was told by a traveling salesperson that they could solve our ant but mostly spider problem. Did the first 2 services which they said needed to be done to remove the living pests along with the eggs but shortly after the second treatment the spiders were all over the house and the deck in the backyard. Follow-up treatment did not do anything to help either. Technicians did not seem to know what to do when coming to house and instead of investigating the area just asked us what we wanted and were not satisfied with "we have seen spiders everywhere along the outside of the house and inside the house". My wife and I assumed that since they are the professional service they would know what to look for and where to treat, not us. Overall very unsatisfied with company and would highly recommend looking elsewhere for pest control solutions. read more

They did not follow through with services. I had to remove spider webs around house myself which they were suppose to do. Door to door sales tactics. read more

The actual product you use does not work.. After 1 year, I still have ants. I spent almost $800 for my year contract.. Your CS is great, your technicians are great but the products you use, not so great. I am back to using my terra products. read more

Door-to-door scam. Do NOT sign or you will be locked in for almost $1,000. You can not cancel and my wife was told that you can only cancel in the last 30 days of the contract or they will auto-renew. We just wanted a $200 treatment to kill patio ants, not $1,000 to kill 20 different pests. Now they say we have termites & rats. The village says there is no sign of rats! read more

been with hem for over a year..Do a half a.. Job. In and out in 5 mins.. Still have bugs and they won let you out of your contract. Do not use! Just use your local pest guy. read more

EcoShield Pest Solutions - Pest Control Near Me - Geneva, Illinois

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