My doorbell rang and when I answered this guy with a blue EcoShield name shirt asks me if I know my next door neighbor (name) and that they are there for bug spraying. I have a large "NO SOLICITORS" sign right above the doorbell. I point out the sign and tell him the town has a law about ringing doorbells with these signs. He says "I know." Further the town laws also stipulate that solicitors must register AND wear an identification badge which he was not. So now I know that my neighbors have an insect infestation and this guy is spreading it around the neighborhood. Sleazy company, would NEVER do business with them. If there only was a way to eliminate THESE Pests. read more

Thank you Nick for your kind and professional expertise! We look forward to having our residence protected and we feel confident that you and your company (Ecoshield) will take care of our pesty problem! Thanks again, I appreciate your compassion and patience! Sweet Blessings! Mrs. Kirsti Nolberto read more

Every summer it's the same thing with their salespeople - oh I just happen to be in your neighborhood treating four other houses, and no I don't have any business cards, but if you'll immediately sign a two year contract that you can't review, I'll be happy to start your "heavily discounted" and largely ineffective pest treatments. Meanwhile, there's a no soliciting sign on my door. I absolutely despise this company. To Jhay G - I'm sorry you're stuck giving every one star a canned response and hope you find a better job soon. If the company actually cared, they'd have scrapped their deceptive sales tactics and exploitative contracts long ago. read more

Don't let the bad reviews scare you. EcoShield is a great pest control company. They sealed up an opening that mice were getting in and I haven't seen any mice since! No other pest issues since working with them either. The customer service (particularly the local office) is top notch as well. The products they use are top of the line and very much worth the cost. read more

Signed up with young man at my door. Really only had Vole issue which he said would be handled with plan. Well that didn't happen the local Lancaster office said that is another service we can offer. They did not stand behind promises so I discontinued service. Cannot recommend. read more

Very deceptive company. Late evening door to door salesperson agreeing to a "trial 2-session" service of which I then could opt out. Contract has locked in at an annual extremely expensive rate with a $250 early cancellation fee or threat of forwarding on to collections. DO NOT open the doors to this company. read more

Be careful with this company. They charged my bank account without my approval and performed no service. This is the second time it has happened read more

This company is TERRIBLE - they make you jump through insane hoops and waste your time when you want to cancel. Their contract process is misleading and designed to frustrate you endlessly into keeping an account. DO NOT RECOMMEND read more

Just an update here - although the comment responses claim that they take feedback seriously, this person who requests emails ultimately just regurgitates the same argument as those in the call centers - that you "agreed to the terms and conditions" and there is nothing they can do about refunding past failed services or their cancellation fee (even when canceling with due cause). No need to waste your time on reaching out. EcoShield does not hold themselves to any service standard - their salespeople will make promises they cannot keep and the company will not do anything about it. I cannot urge you enough to stay away from this company. read more

Do not get trapped by the door-to-door salesman and contract; pay for the spot service, and be done with the scam. Wow! The pest control inspector who covers Northern Illinois tried to scare my wife into signing a monster contract to remove mice that our house does not have. When I called for an update, he refused to talk or come back to review his findings. His findings were to get my wife to sign off on a contract of $3k per year. I was away from the house on his visit, a visit to fill outdoor bait traps, and turned inspection out to do an inside and outside one. I called the main office and found out that the one-year contract I agreed to was moved to a two-year contract. Upon asking for another inspection, they said no, we do not offer another inspection. The Inspector said we had a glaring issue outside our home that mice could enter and a major indoor mouse problem with fresh droppings. How do you know they're fresh? Did he do a smoosh test? Were they shiny or hard? Word to the wise, schedule Terminix that gives a free inspection before committing - https://www.terminix.com/ I set up 20 snap traps along with sticky traps, and three weeks later, nothing came out, not even a false positive. Here I am, stuck with two more treatments for ants, and they still have not baited the outdoor mouse traps. I tried to get out of the contract, but the Philippines call center does not go off script, and it's more expensive to get off than stay on. Lucky for me, they did adjust the one-year turned two-year contract back to one year if that's the silver lining. As far as the outdoor issue? I need to chalk an electric line that was installed last year for the electric car and rechalk around the dryer vents and the line for the gas that the gas company installed two years ago, other than that, the house is buttoned up. I have done over 100 reviews, and I removed most, if not all, based on threats that a business does not want fair reviews of services offered or restaurants visited. I will keep those to myself and just won't do business with them. But if you want an honest answer, send me a question here read more

This is a complete scam. They send a high school kid to spray water around your backyard and charge you $200. You see no improvements, and when you want to cancel, there is an enormously high cancellation fee of $500, so you have to fulfill the full year. You are better off burning your money in the backyard; it might help keep the bugs away better. read more

I guess I should have looked at reviews before signing anything. Pay for a service that doesn't work or pay to cancel the service that does nothing. Your choice I guess. Do not sign up for anything with this company. read more

Total scam. Not sure they do anything at all except write up a bill for work "supposedly" done. Pushy sales and hard to cancel. Don't recommend them at all. read more

never use this scam company. they lie about services and the costs of them and then lie about hidden cancellation fees. they are terrible. never use this company for the life of you. you will regret everything by doing business with these scammers. its the only way they make their money. if i could rate 0 star i would. THIS COMPANY IS A SCAM HERE IS HOW THEY SCAM YOU: THEY SHOW UP OFFERING SERVICES FOR BUGS AND ANTS. THEY SAY ITS QUARTERLY AND ALL IS GOOD, WRONG. 1 Month AFTER YOUR FIRST SERVICE THEY WILL SCHEDULE ANOTHER APPOINTMENT THAT THEY DONT TELL YOU ABOUT AND ITS $180 oh and it's a necessary service you can't delay so they pressure you into it. Even though they never told us about it. Then the services are $170 per quarter. But since they lied we wanted to cancel!! Hidden $350 cancellation fee. They will lie and hide behind contracts. Their employees will smile and lie straight to your face. If you don't pay they send you to collections. This business is a complete scam. Never ever use this company. read more

The nightmare continues - You MUST speak with a rep, on the phone, to cancel your contract -good luck.....

The techs are profesional and courteous. Management and back office fail miserably. They ignore customer asks to pre confirm pesticide application dates. They show up without advanced notice. You never know if they come or not. Even if you ask then to confirm visit ahead of time, they don't. We can't put our kids and pets at risk of exposure a 3rd time so we had to cancel . They should have listened to the customer! read more

Beware - scam. They didnt do the job, problems continued after services. Also, sales rep lied about the terms. AI - Lincolnwood read more

Avoid this company at all costs. What began as a simple pest control service quickly turned into a nightmare filled with hidden contracts and misleading sales tactics. Their treatments were ineffective--my pest issues actually got worse. When I requested mice control (clearly included in the contract), they sent someone who looked around the basement and offered suggestions that came with a hefty price tag for additional services. Today, I called about a tick issue and was told it's not covered. I said fine, then asked if they could at least address spiders or mosquitoes. They responded that service would only be provided on their regular schedule--not as needed--despite the contract stating that any additional visits are free if you're paying regularly. This is not professional service--it's a scam hiding behind fine print and empty promises. Do yourself a favor: stay far away from this company. read more

Do NOT do business with this company. Aside from horrible service (puddles of insecticide pooling around treated areas for our pets to be poisoned, dirty footprints, gates, doors left open, etc.), their customer service is dreadful. When I tried to cancel my contract, they passed me from one call center to another trying to resell me the services and threatening to enforce the contract despite the poverty of quality in their services. Don't waste your time or money with this company when there are plenty of other great companies out there. read more

EcoShield Pest Solutions - Puddle of insecticide after an hour's time. - Pest Control Near Me - Geneva, Illinois

They are very respectful of my property. Communicate prior to service and after They also came out due to a problem with mice. Put barriers around the foundation and patio. No problems since. read more

I should have read the reviews online because it would have saved me a lot time and money. Don't use this company under any circumstances. I was told I could cancel at any time but never once was there mention of a large cancellation fee. And the hoops you have to jump through to cancel are annoying to say the least. I will be talking to all my friends and neighbors about NOT doing business with this company. One the worst experiences I've had with any company. read more

If there was an option to put zero or even negative stars I would have, this company has scammed us into signing a contract that had different conditions then what was discussed with the sales guy who came to our house and when we called customer service they denied a request to talk to a manager or supervisor for more than 2 months and once we told them what was discussed with the sales guy is different than what the contract had they still denied any help and we were charged $398 instead of $189 in a time that we couldn't afford it. I would definitely stay away from companies that scam people specially when they don't speak fluent English. read more

EcoShield's technician, Eric, was very pleasant. He did a thorough job, both outside and inside my home. He also explained what he was doing and gave me advice, should I see any rodents or pests. read more

Nope. This company is not in the pest control business, they are in the contract technicality business. I was given a price, I paid for services rendered. I was told I would be obligated for 4 services and I could cancel after the forth. This is where things get messy. Again, work was done and paid for but the cancellation is a different story. I attempted to cancel over a month prior to what would have been my next service. A $200 fee was applied because I didn't agree to a fifth service. I assume it was for the "discount" they gave me per month prorated at the original agreement. I fulfilled my obligation but they disagreed and let me know this will negatively effect my credit. Sure. Services were marginal at best. They will knock down a cobweb and throw some powder on the ground - about 5-10 minutes of work. The amount of work they put into telling you what they did is more involved than the actual pest control work. Be mindful if you see them around your neighborhood. read more

I moved out and tried to cancel my service. It is dame hard! Harder than deal with pests all by myself with my bear hands. It took me forever. Email them is not enough, message them it not enough. You will have to call them, waiting for 15 minutes, talking with an agent, tell them all your information to verify your account, and then got transferred to another agent, do everything again, listening to their wordy ads, blah blah blah until they finally agree to delete my account. The agents are so very polite though. read more

Andre is courteous and professional. He carefully explained all his worksteps. He was very thorough in helping us to resolve our mouse issue! read more

My technician today, Reggie, was a great guy. Very personable and professional. I would have given him a 5, but lowered it to a 4 for Ecoshield as a whole. They need to improve their phone support. read more

This company is a total Door to Door SCAM!!! The people (not service providers) came and did nothing. The professionalism was non-existent walking through my home in dried muddy boots without putting on shoe covers. Even though they were here less than 15 minutes, you don't walk in my house with visibly dirty shoes. Taking pictures of the problems that I pointed out and returning without even a can of Raid, just more pictures and NO service. If I were allowed a do-over I would have slammed the door in their face, totally disgusted with the strong arm, name dropping tactics used by the door to door PESTS. read more

I called back in July 2025 to cancel my account and was informed that I have a free follow up visit in September 2025. Rep advised I wait until after Sept visit to call back and cancel my account. i received a msg 09/25/25 that my next visit will be on 10/1/25 in my head I assumed that was my follow up apt and that I will cancel after that since I didn't have an apt done in September. i was billed and was told that I was supposed to call to schedule my follow up apt, in the past 2 years I never have called to schedule my apts they have been done automatically and now I was supposed to call and so it's my fault and they will not honor what I was told the phone in July. Very disappointed and will never work with this company again. read more

I met Al outside and informed him of our outside issues, he listened and reassured me they would be taken care of. Al was friendly and attentive and did a nice job. He even shut and latched the gate when he left since we have a dog that we had inside during the treatment. read more

You'd be better leaving sugar on your driveway to get the bugs away from your house. We decided to go with this company after a door salesman preached about the good service and dedicated professionals. Our home was supposed to be serviced 3 times, we didn't receive a single one. When we reached out to the company regarding the matter, they replied with "you need to pay regardless of if you received the service or not" Naturally our next step was to cancel our subscription; then we were slapped with another $150 cancelation fee. We emailed them 5 times regarding the poor service quality with no response. We called and got sent into the voicemail loop for 30+ minutes. ABSOLUTELY go with any company except this one. read more

I contacted this company to remove a bees nest. They said a staff would come out the next day to assess the nest and would be equipped to treat the nest if deemed appropriate. I called the next day to confirm a time frame to expect the staff to come, and was told that staff would now be coming out next week. I was frustrated because I lost two days of time that I could have been calling other companies to get this issue resolved quicker. I didn't appreciate my time being wasted. read more

The worst scam! Do not use these people. I watched their "service tech" "treat my house on all the cameras I have installed. He barely used any products. Only treated about 1/4 of the perimeter of my house. I called the local office multiple times and never received the return call I was told I would get. Have been on the phone for 33 minutes. They want me to pay another $200 to cancel this account! After they charged me $200 last time for zero treatment. Once they have your credit card, you can't just remove the payment method! This is a total scam. I wish I could give them -5 stars! read more

Both Landon and Will J were very friendly and professional. This was my first treatment today.

It's a scam. Don't get trapped by their sales tactics. The salesperson hides key details upfront, makes you sign on their iPad without reviewing the contract, and later you'll find yourself paying much more than what was initially discussed, with no option to cancel the service. read more

I hope more people see these reviews and don't answer the door when EcoShield comes knocking. It's the same story over and over? Fast talking sales guy promises you can cancel at anytime, you sign a quick electronic contract, don't read that they charge a $200 cancellation fee for services you no longer need/want. They sent my $200 to collections. I hope this company implodes and goes bankrupt for their unethical practices. read more

Terrible experience. A complete scam! I wonder how a business in this scale fails to deliver a good job. Many visits by this company at our house. Yet, the problem is not solved. We see spiders, bugs and different types of insects everywhere in the house. We naturally called to cancel the service but they charged us with cancellation fee. It doesn't matter if we have a contract, but when you have failed to deliver the results we intended to have by using your company, you must be so professional to not charge the customer upon cancellation. Not moral at all! If you don't want to waste your money as a customer, try to find another RELIABLE company for the job. read more

Tyler rang the bell but I did not hear it. But that plus the heat did not stop him from performing the job in a professional manner and efficiently with all of the points covered. Excellent Job, Tyler!! read more

Update-July 21, 2025 STAY AWAY FROM ECOSHIELD AND LYING SALESMAN, LIKE BRYCE!! If they come knocking on your door, selling their bogus services and misleading promises, slam your door and lock it tight!! Make sure you avoid getting involved with them, at all costs!! It will save you from dealing with a lot of BS! ECOSHIELD, the sales people, (Bryce specifically) and their account managment people, (Justin) are a complete JOKE!!!! This dishonest and deceitful company is still trying to charge my credit card for one unsatisfactory application/service, using phony products and services never rendered!!!!!! Are you kidding?!?!? This company is unbelievable!!! STAY AWAY!!!!!! I will let the BBB, my bank and my attorney deal with this matter! Your company is a joke!! Everyone one I have dealt with, your sneaky, lying, creep of a salesman Bryce Lungaretti, your deceitful and disingenuous customer service staff, Jhay G, Kerstein, Rein and Justin and your inept service tech, Julius, are bunch of incompetent idiots!! No wonder all of you work for this dishonest, fraudulent company......probably can't get hired at an honest, legitimate company!! read more

The absolute worst customer service and sales. The sales rep assured me I could cancel anytime and when the service didn't work to reduce or control ants around my house, I called to cancel and was met with a very rude person who would not take no for an answer. I specifically asked the rep when we signed up if I could cancel without a fee and he said that was no problem and gave me the number to call. I was told when I signed up that it was for a year so I agreed and thought it can't be that bad but the stuff I had been using from Menards for the last 10 years worked better than this stuff. When I went to cancel I was informed that my contract was actually for 2 years. I never would have agreed to that. The person kept trying to convince me to keep the service and was not listening to my very valid reasons for cancelling. Now I'm left with bait traps around my house that I do not want and they are refusing to pick them up even after the tenon the phone told me they would. This company is complete chaos- stay away unless you want to be stuck with a huge cancellation fee. If I could give zero starts I would. read more