1. East Bay Tech Service

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East Bay Tech Service

4.9 (53 reviews)
Closed • 9:00 am - 5:00 pm

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Response time

10 minutes

Response rate

80%

Services - East Bay Tech Service

Cloud services

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Recommended Reviews - East Bay Tech Service

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14 years ago

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9 years ago

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9 years ago

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13 years ago

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14 years ago

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8 years ago

Called Matt looking for information about iphones -- he was non-judgmental, matter-of-fact, and very helpful. Thank you so much!

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9 years ago

Matt was very helpful and quick in diagnosing my pc's problems over the phone at no charge. Thanks Matt!

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14 years ago

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12 years ago

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12 years ago

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13 years ago

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Ask the Community - East Bay Tech Service

Can you replace a screen on this HP laptop and if so, how much does it cost? (It has an internal crack, not visible until you turn on the computer.)…

Thanks for your inquiry. Unfortunately we do not replace screens. Best wishes in your search.

Can East Bay Tech Service repair a physically broken external hard drive and perform data recovery?

No. Check with 300dollardatarecovery.com.

Don’t See Your Question? Ask Away!

Review Highlights - East Bay Tech Service

“Matt also came through the second time and was equally professional, responsive, accommodating, and technically savvy.”

Mentioned in 41 reviews

Read more highlights

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My Emergency Guy - 128 GB iPhone 15 Pro upgraded to 1 TB--original NAND memory chip de-soldered and upgraded 1 TB NAND memory chip soldered onto motherboard

My Emergency Guy

(295 reviews)

Rockridge, North Oakland

I can't recommend My Emergency Guy enough i love this dude. My iPhone 15 Pro suddenly stopped…read moreturning on after I powered it off. Apple told me the logic board was bad and quoted me around $500 for a repair. I thought I was going to have to buy a whole new phone. I decided to get a second opinion from My Emergency Guy, and I'm so glad I did. They took the time to diagnose the problem, explained everything clearly, and repaired my phone for much less than Apple's quote. The communication was honest, professional, and straightforward the whole time. They even applied the diagnostic fee toward the repair, which I really appreciated. My phone is working perfectly again, and they saved me hundreds of dollars. If you have an iPhone with a logic board or motherboard issue, or Apple tells you your phone can't be repaired, do yourself a favor and come here before buying a new phone. you da goat for fixing my phone

I wanted to share my experience and concerns regarding my data recovery evaluation. I am not…read moresomeone who typically writes negative reviews. I'm about uplifting local businesses. However, because I work in the technology field, I felt it was important to share my experience after taking the time to look further into the situation and to help others going through a similar situation. Initially, I did not jump to conclusions. Instead, I sought additional opinions from other professional recovery companies to better understand available options. That's most important. Before posting this review, I reached out directly to Emergency Guy to give them an opportunity to address my concerns and provide clarification. Unfortunately, I did not receive a response. I came to Emergency Guy seeking guidance after experiencing issues with my HDD and SSD. Overall, the staff and technicians were respectful. However, I did have one interaction with an individual staff member who appeared overwhelmed and frustrated - possibly the owner, Phillip? While that affected the tone of that particular interaction, I understand that these situations can happen. It did not deter me from my overall experience, as I continued working with other staff members who were professional and helped improve the overall tone of the communication. I paidfor an evaluation and assessment, including shipping costs. During a follow-up phone conversation, I was asked over the phone whether I would consider increasing my budget to approximately $2,000 so the HDD could be sent to another company. While I was open to discussing available options, I ultimately decided not to proceed. Approximately four weeks later or longer, I was informed that the HDD platters were damaged and that there was essentially no realistic chance of recovering my data, even through another recovery provider. I was also asked whether I wanted the drive recycled, which I understood as disposing of the device, and I chose not to proceed with that option. I sought additional professional opinions. After receiving a second and third evaluation from other data recovery companies, I was advised that the condition of the HDD did not appear to match the assessment I had originally received. This experience raised concerns about the accuracy of the initial evaluation. Since I paid it, I expected a clear and accurate diagnosis of the drive's condition, along with realistic information regarding possible recovery options. My concern is not that recovery was uncertain -- I understand that data recovery can be complex and that outcomes are never guaranteed. My concern is that I was told it was beyond recovery, yet further evaluations resulted in my data being successfully recovered. My advice to anyone going through a similar situation is to seek multiple professional opinions. I chose Emergency Guy because I believe in supporting local businesses, and I appreciate the services they provide. However, when dealing with important data recovery decisions, it is always wise to consult other qualified professionals. If something does not feel right, take the time to ask questions, gather information, and get additional opinions before making a final decision. If someone becomes dismissive with questions - that's a sign to move on immediately.

ATY Computer - Hardware repair for a Zotac 4090

ATY Computer

(42 reviews)

Oakland Chinatown

I can't thank Alex enough for taking the time to help me diagnose my computer issues over the…read morephone. He generously walked me through the troubleshooting process, shared his knowledge, and gave me honest, practical advice without asking for anything in return. What impressed me most was his patience and willingness to explain things in a way that made sense. Instead of jumping to expensive solutions, he helped me narrow down the possible causes and gave me the confidence to make informed decisions about my PC. Beyond his technical expertise, Alex is just a genuinely kind and trustworthy person. It's rare to find someone who's so knowledgeable yet willing to help a complete stranger simply because they care. If you're looking for someone who knows computers, values integrity, and truly wants to help people, I highly recommend Alex. He's the kind of person you can trust, and I wouldn't hesitate to reach out to him again in the future.

Wow, what a gem for the local community! We stumbled upon this wonderful store are looking for…read moresomebody to help upgrade my son's computer. The owner is super kind, knowledgeable and efficient. Only was able to replace my son's ram same day in less than 10 minutes, but charged less than half of what other stores offered. Laptop is working perfectly. It was great to see him explaining what he was doing to my son at every step and want to look out for a laptop computers. It's obvious he loves helping people and working on computers. Can't recommend this place enough!

East Bay Tech Service - itservices - Updated October 2026

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